Poor service.. A trainee girl worked on my nails. She ruined all my nails made them very small with very bad shape. My nails look so ugly. Work as per charges is worthless at this place. I would never recomend this place. I felt its waste of time money & spoiling your nails by visiting this place.... Read Less

Not the worst I've had but I've had better in the past, and have since moved on to another salon. I recently went back to getting nails and this place was rated high so I went in. I got acrylics and a week later, they were all lifting. I even told the technician that my nails are prone to lifting but my worries were simply waved off with a "I do better for you!" Well, the second visit(for a fill) didn't last longer than a week so I stopped going here. Beware...they either don't listen to your concerns, or they're using cheap chemicals and your manicure won't be durable. Read Less

Went here yesterday for my first time for pedicures with a small group of friends. Service was excellent, they sure went above and beyond to assure we were taken care of and happy with our services. I live in Fair Oaks and would make the drive here just for the outstanding performance by the staff and great customer service! I will definitely be back and would highly recommend this place to my friends and family. So nice to find such a hospitable nail salon in my area. Read Less

Went here yesterday for my first time for pedicures with a small group of friends. Service was excellent, they sure went above and beyond to assure we were taken care of and happy with our services. I live in Fair Oaks and would make the drive here just for the outstanding performance by the staff and great customer service! I will definitely be back and would highly recommend this place to my friends and family. So nice to find such a hospitable nail salon in my area. Read Less

Loved it here! Everyone is so friendly and sweet, and they helped us pick out the perfect colors. Prices are reasonable and parking is easy. I really appreciated that they were so easy going and not pushy like a lot of salons (trying to up-sell services, etc.). Just note that it's cash only, so make sure to come prepared. Read Less

Irish is good but needs practice...i only recommend that because i have been getting my nails done for over 20 years. I like her personality and shes very talkative.  She does her best to accommodate your wants and needs. I would recommend pro nails to any of my friends. Read Less

When you walk in the door, you feel like you're in a friendly place and everyone here knows what they're doing. I've walked into nail places that feel so awkward, I turn around and leave.Anna and her crew are SO good at everything from regular manicures to gel manicures and everything else. The gel manicures I get from Anna last 3 weeks! Don't bother going anywhere else! Read Less

I'm in town for the weekend and desperately needed my nails done. Ann did a wonderful job on my gel mani, so glad she helped me pick out the color. Let me tell you, poor Anna had a job cut out for her on my pedi, my feet were sooo dry. She worked miracles and left me with new feet! I opted for the deluxe pedicure. Then I saw that they do facials too and Irish did my facial. I have been having some dry patches lately and couldn't get rid of them despite moisturizing and face masks. Everyone did such a great job, I felt so relaxed when I left :) Read Less

I just moved to Ventura and needed a new place and I was very happy with my full set done by Johnny.. The only thing I would've changed was not getting a manicure with the price of my full set.. I did get stones and I understand they are very technical but I would've liked for my cuticles to have been trimmed in the price of my full set.  Would absolutely come back and request Johnny in the future!!! Thank you Pro Nails Read Less

My first experience was a month ago and it was amazing. Brought my daughter in this time for a birthday treat and they all went above and beyond. Highly recommend this place to everyone. It is totally worth the price. Please stop going to the mall where you are just a number and come here and feel like a person. I will not be going to the mall ever again!!!! Read Less

This is a great place in Ventura! I got a gel manicure, gel pedicure, eyebrow and lip wax today all for $90 + tips. The staff (Anna and Kim) who helped me were so kind and understanding! I only had an hour so they did the mani and pedi while i was sitting in the same chair in 35 mins! Since I had some extra time, I went for the eyebrow and lip wax. Kim was very happy about it and she prepared the room while Anna was finishing up the manicure. Kim explained thay she loves seeing clients and wants to take her time so that she can do the best job possible. I felt like she was really invested in my looking good for the wedding I was going to the same day. She used wax, tweezers and little scissors - this is way more detail than I would have expected.In summary, it's low key because you can walk in without an appointment and they pay great attention to detail! Read Less

I visit this area for work quite often and am extremely happy to discover Pro Nails which offers silk-wrap. Very few shops offer this service anymore. On Friday, they did a silk fill with French manicure and a pedicure with designs just the way I like them. They did a great job and were so friendly and professional. Will be back! Read Less

What can I say about Tara? She's fantastic. I came in my nails extremely thrashed bc of acrylic removal from another shop. Tara took the time with me to discuss what the best option to help my nails repair. We decided on strengthening my nails with gel. My nails are so short and horrible but Tara did a really pretty swirl on them and now they look really nice all things considering. Tara herself is extremely friendly and is always learning about new techniques for nails. I definitely won't be going to anyone else now. Have Tara do your nails, you'll be happy.Kim gave me a pedicure and it was wonderful. She painted a really pretty flower design on my big toes. Read Less

I LOVE my nails!! I was recommended to Tara by my sister. Im so glad i took her advice. Tara is talented, creative and such a sweet heart! Ive been getting my gel mani done for the longest in Burbank by my work. Being new to Ventura, i had tried a couple spots and wasnt satisfied. i didnt know where to go next but thanks to my sis, i think i found my new go to spot here in Ventura. (Relief!)Tara took such great care of me by providing top notch customer service, doing a FABULOUS job on my nails and making sure they last. (I do hair so my nails tend to get effed up often lol) I will definitely be back and highly recommend Tara especially if you love glitter and/or designs. :) Read Less

Love this place.  The atmosphere is very friendly & relaxing.  Never feel like I'm being rushed out of the salon.The owner, Ann, knew my name after 1 appt.  She always makes sure you leave the salon happy. Tara does an amazing job on my nails and my pedicure... Never disappointed.  She is a true artist & her creativity is never ending. I'm trying designs and colors that I never would have considered because of her. And she knows her clients after one appointment. She knows your likes, your color scheme, and the style of your nails even the shape of them. She listens and pays attention to who you are as a person, she matches your nails to your preference and your personality. I simply adore Tara, and I won't go to anyone else... Read Less

What a great place.Quiet english speaking nice service, nice people all in all it is simply great.Kim you are the most amazing pedicurist.I have ingrow nails. And some other difects plus recent surgery. Kim did such a gentle excelent work. Always making sure my wound was not getting wet My gel manicure so perfect and well done.They for sure have a new costumer.To all my fellow yelpers give this place a try.You will like it. Read Less

Although this place isn't the fanciest or the most modern, the high energy keeps it casual and fun. Neither of the technicians were grouchy or in a rush, even though they were clearly understaffed today! I normally stick to nudes & peaches, but went on a limb and tried something completely different -- all thanks to Tara! Tara made me feel so at ease with trying something new, and her talent & passion shines through her work! I don't remember the last time I was this excited to show off my nails! I'll be back! Read Less

I researched reviews and chose Pro Nails based on many great reviews. I have difficulty with all the strong odors of polish and such, so was sure to arrive when doors were opened. Upon arrival noticed a very pungent smell of incense and inquired if they were burning it-the gal replied "yes". Sadly I was not able to stay due to respiratory irritation. Went to another Salon in town-no strong smell, no unpleasant odors. If you are sensitive like I am-I suggest pass on this Salon. Read Less

My service at Pro Nails was a 5 star visit. I came from out of town and was looking for a nail salon close to my hotel. The owner Ann and her husband Johnny were very professional and provided exceptional service. The entire staff was very welcoming I will be returning, when I come back to Ventura. Thank you again Johnny, Ann and the entire staff at Pro Nails. Read Less

This is my favorite place to get my piggies painted. The staff here is always super friendly and professional. They also have a great collection of colors. I've been coming here on and off for about 2 or 3 years and there is nowhere else around here that compares with the quality and consistency I've experienced here. Read Less

Annie did a fabulous job. I got pink and white tips and couldn't be happier! I had a 12:30 apt and didn't have to wait, I was seated right away. Thank you Annie I will totally be back for my fill and will bring my daughter and friends to see you! Read Less

I have been coming here for about 10 years after trying many others in the area. I'm a perfectionist. My nails are always done perfectly, cheerfully, and in a friendly atmosphere. I could not recommend the work of Ann and Johnny more highly! Read Less

I've been pleased with what I see at this salon.. I've been to many others, and in my opinion, this is the best in the county. I see them everywhere, from ads, to my friends telling me about them, i just had to go to them. The first time was a great experience. They are quick and friendly. I would definitely come back! Read Less

I've recently moved here from Orange County and I was looking around to see if there were any nail places that could do a well balanced job. I came across Pro-Nails in an ad in Ventura County and I decided to check it out. When I first walked in it was nice and clean and they had friendly service. I would definetly come back for a second round. Read Less

Oh please, you guys are just overreacting. I've been coming here for 13 years now, ever since they first opened and they never failed to deny my request. I'm guessing their prices went up because all the expenses of the business went up. When you first walk in, look at the price list, if you don't see what you're exactly looking for, please feel free to look for another shop. Ann & Johnny don't need any negativity at the salon. They already have so much to handle already. Maybe that day you came in, it was so busy that she forgot to punch the card because everytime I came in, she would remind me or give me an extra one if she forgot. All I know is that they'll be happy to do anything for you, and i mean ANYTHING to help you feel relaxed and in a good environment. In my opinion, the terrific owners never left. You have loss some amazing nail artists. & I just want to put out there that I'm sure Ann and Johnny are always welcoming new customers with open-arms! Read Less

I completely agree with CRM93001. Everything CRM93001 says is true. Ann and Johnny USE to take such good care of their customers. There was even a time when they moved their business quite often, and I would always drive the "extra mile" for them. It is when they didn't go the "extra mile" for me anymore that I decided my loyalty was not being appreciated or returned. Their excellent customer service declined around 2005 or 2006. It was shortly after they received the Ventura award for being nominated the best. One would think that you would take steps to retain that title. Ya think? I had been going to Pro Nails for quite some time and always had the same services provided. One day, they charged me about $2.00 more. I asked about the increase and they said, oh, our prices just went up. That's fine, but advise me BEFORE you provide the services. I may have declined that day. They don't know how much "extra" I have to spend.I also gave them the benefit of the doubt when my nails were than professional more than once. Yes, everyone has a bad day, but acknowlede that when brought to your attention. But, they never did. Instead, an attitude that was totally unjustified. The cards that they use to punch? Oh yes! Again, CRM is correct. They would NEVER, and I mean NEVER remind you to punch your card. When asked if they would punch it twice next time, they really were annoyed.Most of their customers did come from referrals. If you were a long time customer and a new one walked in, the services you were having done were done quickly and unprofessionally. I must add that I was a VERY good tipper. I left Pro Nails for about 2 years. When I decided to give it another try, I called to make an appt. I was appalled when I called and there was no acknowledgment from Ann that she even knew who the hell I was. I expected a little more excitement from an owner that a returning customer was calling. I could go on but it truly saddens me too much. When you must find another place to have your nails and toes done after patronizing a salon for so long, it's kind of a bitter/sweet situation. You feel so used, yet, still want the best for them. Ann and Johnny, as much as this review may be hurtful to you, I guarantee it hurts your loyal and dedicated customers much more to have to leave you for many reasons not even mentioned. What happened to the terrific owners? I'm so sad. My sincere best wishes for your success - Read Less

Not only did I go to Pro Nails, I use to recommend their place all of the time. The owners were always very nice and they never failed to give me excellent service. It started about two years ago (2006) when I felt as though my business was being taken for granted and no longer appreciated. Their services (mainly nails and pedicures) seemed to be on a decline. I didn't think much about it the first time my nails were not done in the usual "professional" manner. After all, everyone has a bad day. But, after the second and third visit I decided to politely ask if they could clean around/touch up the nails like the use to. My request (which shouldn't have had to be asked anyways) was obviously a bother for them. Pro Nails always had punch cards and when the card was filled (10 boxes stamped), you would receive $10 or $15 off the next visit - I don't remember. That's great if you remember to ask them to stamp it. If you don't, they will not remind you either. If you ask to have it stamped twice on your next visit - to make up for the visit before - they may or may not stamp your card. If they do, they don't take to kindly to giving what is, by all accounts, due to the customer. The primary reason I stayed with them so long was because of their outstanding and friendly service. I was sad to have to find another nail salon to do business with. Maybe if you are a FIRST TIME CUSTOMER the service and attention to detail may very well be an excellent experience for you. For me though - I have no intentions of returning to Pro Nails. However, I do wish them well. Read Less