Awful customer service, awful pedicure, and they charge extra for certain polish! The manager hung up on me, yelled at me (she said she couldn't hear me so I began to talk louder, and she said I was yelling at her), all because her staff can't do a pedicure well. Specifically, they went very quickly removing callouses and didn't even get some places at all, and they didn't clean under the nails well. I asked her to match the polish I had, and she was way off, and then didn't change it when I politely mentioned it. We paid $71 plus tip (though not sure why we even tipped!) for two pedicures, and the products weren't in original containers, so who knows if they were legit. Before the manager hung up on me, she also said she didn't believe me and wanted to see the callouses that weren't removed! I will never go back and will tell everyone to avoid this place! Read Less

i am so done with this place. I've been coming here for over a year and lately i've been getting the worst nail jobs done. i usually get my nails done with lina but she was on vacation when i needed to get mine done. I went anyways and got my gel manicure with Megan, another nail technician. she was so rude and whenever i asked her to do something she would mumble something in her language which is obvious she's talking shit. three days after i got my nails done they all started chipping, i called them when i got back from a trip and asked for Lina to do my nails. i went in at the time she told me to go and went on to tell me she can't do them because i couldn't remember who did my nails so she can take money back from them and told me to come the next day. went in today and the girl that did them, Megan was there and i pointed her out. she came and they all started talking in their native language and then proceeded to peel off the gel off my nails and instead of having someone else do them she had the same girl do them in which she did a shittier job than before leaving nail marks underneath the gel. i am NEVER COMING BACK. save your money and go to a more professional nail salon!! Read Less

First time going here, great experience. I arrived right when it opened and luckily was able to get seated right away. Got a acrylic gel set by Christina & I am pleased with it :) it was fast and efficient. Definitely will be back soon. Read Less

Was referred here by a coworker... and have returned several times! They are very friendly nail techs, clean shop, and can accommodate walk ins! They're open later than most nail salons too!  Lina does great designs and works fast!!! Read Less

4 HOURS! So I called on a Saturday asking if they had a wait and the manager said she didn't. So I got there and guess what?! Yup! I ended up waiting 1 hour and 30 minutes. Finally they sat me down and took another 30 minutes for the nail technician to come. Finally it took them 1 hour to get my nails done. That's just the wait. SERVICE: So as the lady was doing my nails she seemed in a rush and was working so swiftly that she cut me a few times. I didn't make such a fuss but was slightly annoyed. Now I usually close my eyes as they do my nails. So when they said they were done, I didn't pay much attention as I was in a rush to get home for an event. Finally on Sunday I realized how ugly they were so I decided to go on Monday to get them fixed. I walk in on Monday at 6:30 pm to have them file down the nails. Mind you they close at 7:30 pm. The manager told me that I have to come back Wednesday to have the same girl fix it. She said it's not HER PROBLEM SHE JACKED ME. I told her why would I want to go to the same girl who messed up my nails? She finally agreed to fix my nail on Tuesday so I'm going to go tomorrow and hopefully have them fix them. P.s I got the wrong color I wanted. Last time I come here. I hope this helped. Read Less

I had been looking for a new nail salon ever since I moved and found a few near my new location. After going through some I found Organic Nails. Comparing price and quality I decided I had found my new go to nail place. I've come here with my sister for a few months now and my nails are always great. I usually do acrylic and gel for my hands and gel on my toes. The prices are fair and the girls are friendly. They have a variety of colors and a lot of options for chrome and glitters! Read Less

I've been getting my nail done here for a while now but after the last two bad experiences, it is definitely time for me to move on. The first incident was when I went to get my nail done and my manicure was done by Leena, the owner. The bottle of nail polish that she used is so old and that they added thinner to it so many times, it left many tiny bubbles on my nail. She keeps going over them with new coats until it reaches 4 coats. She had to move onto another customer so she ask someone else to finish it up for her. The next girl that works on me suggested taking the thick polish off and start over but Leena, from across the room, yelling at her and told her to put on another coat. While she is at it, she yelled at the other employee whom she borrow that bottle from, and telling her to throw it out. It is definitely a very unprofessional way of doing business especially in front of your customers. So by the time they finish with my nail, I had 5 thick coats of nail polish. Needless to say, it didn't dry up and got destroyed a few hours later. After that experience, I decided to go elsewhere. Oh and did I mention, Leena wants to charge me a few dollars extra when I ask her if she has a specific color in the Essie line? That is definitely new to me. Extra charge for gel, I understand, but for specific color for Essie and OPI??So my second bad experience was when I needed to get my nail done before a vacation and super short on time. I decided to give them another chance. I got there, picked out 4 bottles of polish, hoping they can help me decide on two. The person who did my feet was nice. The girl who did my hand seriously had some attitude. As soon as she came over, underneath her breath in Vietnamese, she said along the line of "oh she hoarded a bunch of polish bottles." The she roughly grab my hand, looking at paint on my fingers where I tested the polish color and again, mumble in her low viet language along the line of who would slab on such a thick coat. I don't think she knew I can understand. So in my head I was just thinking whatever, I'll just deduct your tip. Then she started to cut my nail, without even asking me if I want it short or long, round or square etc. When she cut too little, I had to tell her to keep going 3 times. She looks annoyed. So when she is done with one hand, the shape of one or two fingers look odd, so I ask her to fix it. So the first work that came out of her mouth is equivalent of the f** word in Vietnamese. At that point, I had it. So I told her I want someone else to work on my nail. She act surprise and said she didn't do anything. I told her I can understand Vietnamese. I don't think she understand me. She told the owner, who sat across the room that I wanted someone else and she doesn't know why, then just walk off. And no, the owner didn't even bother asking me what's wrong or send someone else to do hand. I left that day with just my feet done. Even though the girl who did my feet is super nice, she cut into my skin when she cut my toe nail? And this is not even cuticle cutting since I don't do cuticle. And trust me, my toe nails are as normal and easy to cut as they come. So long story short, this place will no longer get my business. Service has gone downhill since the switch of ownership. Read Less

More like 2.5 stars. I come from Irvine, and when I'm in a pinch for time, I to go to this place because it's cheap. Service is typical compared to nail salons in the area. If you make an appointment, come earlier than your appointment, especially during the weekends because you will still need to wait. Example: my appointment was at 11:45 am and now it's 12:10 and I'm still waiting. I'd still highly recommend an appointment on the weekend since it gets SUPER busy, and the wait would be much longer. Walk-ins are welcome, just based on your luck. Quality pretty ty consistent. I never ask for a particular girl; after trying multiple girls, they all seem to be pretty decent and consistent. The only difference is some will take longer than others. Read Less

The first time I came to this place was because I was visiting my boyfriend out here in Tustin & it was the nearest nail shop to his house that I found online. The first time I went, everyone was super friendly and nice. I loved my nails so much, I've since been back a second, third, & now fourth time. Today Yvette did my nails & they came out SO BEAUTIFUL. I love the chrome holo style they offer! She even remembered me from a time before that where she was my nail tech when I mentioned my boyfriend lived close. She was also talkative, which was nice. Very interactive & friendly !(: Even as I was leaving (so sorry I do not remember her name) the nail tech closest to the front door had stopped me and hugged me to say I'm a nice & easy customer and to come again soon. I definitely will return again! {Disclosure: I don't think I'm an "easy" customer. I think some customers are just too difficult & need to realize how ignorant and unappealing they make themselves by the way the act to professionals who are providing a papering  service}While I was in there, there were these 2 rude ladies that the techs handled very professionally. One lady was clearly not happy before she even walked in the door and the entire time she was in there she was just being horrible, however her nail tech, my nail tech, and another nail tech tried so hard to make her happy and work with her. They handled it so professionally & calmly, and it was in no way anything that they were doing wrong. They were great. Read Less

I went in a few weeks ago for a pedi and acrylic nails. Service then was decent. Acrylic nails were okay. Bases were bad. My review is more about today's service. I came in to get the acrylic nails removed. I also wanted a mani with clear polish. Lina just ripped off the acrylics. Then just half ass'd filing and buffing. Threw on the top coat and I was done. That was $19!! What! I could've done all that myself. Needless to say, I will not be returning here. Read Less

Yvonne at organic nails is the absolute best hands down! I'm always so beyond happy & pleased every single time with my nails whether it be a new set, a fill or anything really, I know I will walk out with the most amazing work done ever!  The amount of effort & care she puts in truly shows & she makes sure she gives you exactly what you ask her if not better! Not only does Yvonne do great nails but her personality is so amazing & I love her so much! If your looking for a good nail spot, but most importantly if your looking for someone who does amazing work make sure you ask for Yvonne  trust me you won't be disappointed! Read Less

I went in a few weeks ago for a pedi and acrylic nails. Service then was decent. Acrylic nails were okay. Bases were bad. My review is more about today's service. I came in to get the acrylic nails removed. I also wanted a mani with clear polish. Lina just ripped off the acrylics. Then just half ass'd filing and buffing. Threw on the top coat and I was done. That was $19!! What! I could've done all that myself. Needless to say, I will not be returning here. Read Less

Lena (the manager) did my nails less than a week ago and they are the worst nails I have ever had. She convinced me to get a new set even though my nails were totally fine then proceeded to giving me the worst manicure I have ever gotten. I could tell she was in a rush and even had the audacity to tell me that even if I didn't like my nails she wouldn't do anything about them because she had another appointment. I also asked her to go all the way down to the cuticle because they already looked like they were growing out and she told me that they're not allowed to do that at the salon clearly because they want people to come back sooner.  The technicians are rude and continually talk in their native language whenever you ask a question or make a suggestion. Save your money, and go to a more professional nail salon. If I could give this place zero stars, I would. Read Less

The first time I came here (March 2017) Lina did my nails and they were wonderful! She matched a requested design so well and I got so many components. Only complains would be that I asked for a builder gel, specifically because I didn't not want fake nails glued on. Before she glued them I asked her not to and sculpt but she didn't want to and didn't take my request seriously. I gave in and they looked nice but weakened my nail. Additionally the builder gel peeled away from the acrylic about a week later. Since they did a decent job the first time and are horn late on a Friday I returned with my boyfriend yesterday. My experience was not like the first and why I would give them 2 stars. We were sat quickly and let us try to put the game on ( NBA finals ABC didn't work). I told my nail tech that I had gels on my toes and she seemed irritated that she would need to remove them. When I didn't want gels again she proceeded to make comments and essentially taunt the fact that I didn't want them as if I was being cheap. When I changed my mind and said I would get gels she thanked me. The woman doing my boyfriend's pedicure was decent, but after requesting throwaway sandals for him as he had sneakers she was rude and said "no, after sit here and put your shoes on" and dismissed us. Even before finishing either of our mani pedis they all rudely insisted on my boyfriend paying. They made it a point to remind him how many people he needed to tip when they were all clearly in front of us. I generally get my gel nails done by a nail artist who does intricate designs, but as she was out of town I settled for a plain gel. When removing my old set the complimented them, then the same nail tech who taunted me for not wanting a gel pedi made a snide comment on how I wouldn't want a design today either. My gel mani pedi was nothing spectacular, they did a decent job although could have used another coat. Overpriced for what it is. Would go there again only if I was in a bind or getting my nails done by Lina Read Less

Quick praise: -Only place I found in the area open past 7PM, (closing is at 7:30)-Large color selection to chose from-Spacious and cleanly salon-Excellent customer service-Don't pressure you into buying additional services Area for improvement:-Other places have massaged my hands and arms with lotion prior to nail color, that would've been nice here tooYvonne saved my nails! My nails were so weak after abusing them with constant gel, acrylic and SNS manicures without letting them breathe/take a break. Yvonne was very gentle in removing my overgrown SNS manicure, even though I got there 30 min before closing time, she didn't rush anything and gave me the attention and care I didn't expect after being such a last minute appointment. Not once did she try to sell me anything as most other salons would when they persuade you to spend more than you initially budgeted for. She said, "I'm not a sales person, I offer customer service" and she truly exemplified that! I will definitely be coming here again! Thanks Yvonne! Read Less

this place is clean & pretty, but that's about it. (I had an odd experience when I went...but hope it's only a one time thing & the reason for low stars but more on that later).I called half an hour ahead of time because I procrastinated lmao but the manager graciously took the time to do my nails. The lady in front of me took forever so I was waiting for a while but I didn't mind. It was my first time getting acrylic so I was asking quite a few questions. What was annoying was that the lady that was doing my nails made it seem like I was stupid af. I'm sorry I've never done this before but I really don't think that's how you should treat a customer???? It was just rly off putting but I decided to ignore it, my nails were in her hands and I didn't wanna bug her too much lol.I ended up really liking the color, the length, and how the nails felt so in terms of doing a good job this place is solid.In terms of professionalism though omg.....I'm not quite sure what started it, but I think the manager, the one that was doing my nails, got pissed at another employee because a client had her personal phone number. The manager basically thought she was finessing clients LOL. Which is fine, I understand that could be frustrating. HOWEVER, they basically got into a shouting match in Vietnamese in the shop. Yeah it was almost closing time so there weren't that many people left but still!!! It was insanely unprofessional. And the whole time she was doing my nails but she kept putting down the tools to shake her finger at the employee, so my nails were taking days.It was so bad...I was so uncomfortable while these two ladies shrieked at each other. I got my nails done & got tf out of there. Never coming back, I'll take my business to salons that encourage professionalism. Read Less

All the reviews were really good, but honestly this place could be way better.Came on a Sunday afternoon to get a new acrylic set and pedicure. The place was pretty busy and they told me to sit down on the pedicure chair. I literally sat there for 20 minutes...Most nail techs were busy but there were about 3 girls just sitting on their phones talking... I was so tempted to leave, but I didn't want to make it awkward. FINALLY, someone came to do my pedicure. Was honestly pretty satisfied with my pedicure. Polish was put on nicely and the pedicure actually lasted me over a month. However, I was not satisfied at all with my acrylic set. My nails were done by Lina, and according to all the reviews she's supposed to be the best. I have experienced way better. The whole time she kept persuading me to rent a room in her house...(I'm new to SoCal so she kept trying to persuade me to leave my roommate & move into her home for cheaper). I kept telling her I was under a lease and can't just leave my roommate but she was persistent on me just leaving my roommate to move into her one bedroom. But SERIOUSLY, I come to a nail salon to relax....not be bombarded about something like that!! I understand she was trying to make a business, but seriously, when someone says no just stop! Back to my nails...There was so much space between my nails and the acrylic that I knew these nails would grow out fast. And I was right! Seriously, about a week and a half after she did my set my nails were already growing out! My nails were also SO THICK that they looked so obvious they were fake. I was seriously not impressed at all...Went to Beautiful Nails & More down the street, and they did a way better job. And they didn't bother me... Read Less