HORRIBLE! Sugar Nail was recommended by one of my friends, so I reluctantly decided to give the place a try despite the poor Yelp reviews. I made an appointment on Saturday at 10am to get a full set ... Read More
HORRIBLE! Sugar Nail was recommended by one of my friends, so I reluctantly decided to give the place a try despite the poor Yelp reviews. I made an appointment on Saturday at 10am to get a full set of acrylic nails for prom. I wanted Bee to be my nail technician, as that is who my friend recommended. However, the receptionist on the phone told me that Bee does not work Saturdays. I arrived for my appointment at 9:50. I picked out my color and waited 10 minutes until 10:00. I ended up waiting an extra thirty minutes until 10:30 because my technician, Sherry, was late. While I was waiting, Bee walked in, despite the receptionist telling me that Bee does not work on Saturdays. Even before my appointment began, I felt lied to. Once Sherry arrived, she began to do my nails. She filed my bare nails with the file machine and nearly took off all the layers of my nails. She grabbed my hands so hard that I felt I was going to have bruises because of her. In addition, she kept pulling my arm violently towards her and told me to stop being so stiff. I was being cautious because she kept filing my skin with the machine. It hurt and burned. One occasion she filed so rough, her hand slipped and the drill filed my bare skin on my knuckle. Throughout the entire appointment, Sherry seemed disconnected from her work and distracted. Sherry constantly complained about how hungry she was and let out loud sighs whenever another customer walked in the door. As my nails were for prom, I wanted to get a design with several gems. I expected Sherry to use fake gems that were relatively inexpensive. Half way through doing the gem designs, Sherry told me that she was using Swarovski Crystals. Never at any point during my appointment was I informed of the extra charge because Sherry chose to use these crystals. These crystals ended up costing me an extra $65. This was a complete waste of my money as I would have told Sherry not to use such expensive crystals. However, I was never even given an option to choose which type of crystals. Even when Sherry began using the expensive gems, I was never told the price.Two days after my appointment, on Monday, I noticed while sitting in class that my cuticles were bleeding. My nails in general are very painful because Sherry filed them so thin. THIS WAS THE MANICURE FROM HELL. SUGAR NAILS IS A COMPLETE WASTE OF MONEY!!! Read Less