I used to like this place and I have been going for years; however, two things that happen that recently is making me thinking it is time to try a new place.  First, I had one of the older ladies giving a spa pedicure.  It was a constant, do you want your eyebrow waxed, NO!, do you want your eyebrows waxed, NO.  It is so annoying when they seem so desperate for money.  But, what really got me, I went in Super Bowl Sunday, wanting to do my toe nails painted in Patriots colors.  Not many people there, and there were two ladies who were being treated like Royalty while I was patiently waiting.  They had one person each, then a third work joined them, when the 4th employee joined these two princesses, that is when I walked out and they lost a longtime customer.  The 4th employee tried to call me back, but it was too late, I am done with Deluxe Nails Read Less

I'm not one to try a new nail salon without being completely confident that they will do a good job for the price. Well, since my boyfriends mom and sister come here all the time and never have an issue I figured, why not? Here's why not...As soon as we walked in they greeted us and told us to pick our colors. I asked to see their gel colors and they pointed to the back where the regular polishes are. Since I was going to do gel pedicure and regular polish for my full set I went and chose a color. They then say us down and started the pedicures and I asked again for the gel colors. The lady doing mine looked at me and spoke loudly to her co-workers with what seemed like an attitude and finally someone brought the colors over. I'm not sure if she was upset that I hadn't told her I was doing gel when she started (even though I asked when we walked in) but by the time she was done with my toes EVERY toe was cut up at the cuticle. IT HURT SO BADLY. Next for my nails...disaster in the making. At first they started on my boyfriends sister and the lady doing hers asked why I didn't want gel and I told her I was doing a full-set. At that point she became nervous and upset & told me "why didn't you say something earlier! It takes longer for a full set than a mani!!!". Not that time was an issue for us, but maybe for her. So she stopped what she was doing and started to work on my nails telling me at least 5 more times that I should've told her. Anyways, she continues to work (very roughly) on my nails and when it got to the point of how long I wanted I said "medium length". I guess everyone's judgement on medium is different but I would consider the outcome VERY SHORT. She cut the length without even checking with me to see if that's how short/long I wanted it but since it was already cut I just stuck with it. The shape came out uneven (supposed to be coffin but it looks more like almond with a straight end). My cuticles were very much cut up. And the paint job...HORRIBLE! It's uneven on some nails and partially unpainted. I wanted to get out so bad I didn't even say anything I just let her finish. For the price, you'd think they'd do a good job. When I showed off my nails I received the comment "it looks like you did them yourself" and I couldn't agree more. Read Less

I have been coming to Deluxe Nails & Spa since 2005. It had been close to home and Michelle and Chelsea always did a great job. I now live in the OC. I have tried to find a new nail place for the past 2 years in the OC. Everywhere I go I am not happy and it cost twice as much as what I paid at Deluxe Nails. I have decided to make the 30 mile drive once a month to get my nails done. I also love the remodel and new chairs. Read Less

Just experienced the worst manicure/pedicure of my life. The man doing my pedicure literally spent 10 minutes and was finished. I could have done a better job myself. The real treat was the woman doing the gel manicure. She was so rough with my hands, she cut me multiple times when working around my cuticles. The gel is in thick globs on top of my nails. They look awful. I should have got up and left after the pedicure. I will not be back for another service. Read Less

Worst pedicure ever! Unfortunately I couldn't give it a 0 star! If you don't do any of their upgrades they rush you out of there! Even though I was mad, I still tipped her. She moved on to another customer and didn't even have time to put my flip flops on so I put them on and messed up my toe! She fixed it half haphazardly , see picture. Read Less

My mom and I came here for the first time this afternoon .  We have lived in the southbayn for years and wanted to try this place. We walked in and we were immediately rushed to picking out our colors. I got a simple pedicure. My mom got a regular pedicure and a gel fill.The woman doing my mom's gel fill was very rough and very rude/pushy. I think a lot of it was that this woman could barley speak English. However she cut my mom's finger pretty bad(it was bleeding) and after cutting it she blamed my mom and told her that she's the one who moved her hand. After cutting her finger she thought it would be fine to pour acetone  on it...My mom's fingers are in so much pain!After this we were going up front to pay and the total came to $115!!!for two regular pedicures and one gel filll! I told the woman wait a minute,  before you run the card I would like to see a list  of your prices because this is absoutley  absurd!, As I was looking at their prices, she had already run my card.... I am very upset with the service!I will NEVER be coming back here and I will never reccommend  this place to anyone! Read Less

How can I even begin to explain my experience here?I truly wish I was exaggerating this review.I walked in on a Friday afternoon around 5. They sat me, my boyfriend, and cousin immediately. It was fun. My cousin told me this is the place she always goes and I figured I'd give it a shot. We conversed with our artists and what-not. I had gel and got gel. First off, the lady did not let my gel soak long enough. The acetone wasn't on my nails for even 5 minutes. She then proceeded to rip off my gel manicure, which is quite painful. But she proceeded to do her job. In the process, she managed to break 2 of my nails. I don't like getting acrylic nails so I try my hardest to keep my nails healthy and long. She chipped TWO of them while getting the gel off. She offered a silk-wrap (I believe that's what it's called) free of charge. As she did my nails, there was a lot of error. As someone who is particular about the outcome of my nails, I am very vocal and am very capable of communicating clearly what I want to my artist. When I would bring up an error, she would demean my cues and say something along the lines of "I'm not done, it'll be better what it's finished, etc. etc."First off, she filed my nails HORRIBLY. They were crooked, uneven, and on some fingers, the length of the nail was NO WHERE NEAR close to the length on the opposite hand. I was so fed up I decided to file my own nails and attempt to fix some of the damage that this lady has caused. At least now they are straight thanks to no one but myself. Then we got to the nail polish. They polish was UNEVEN. She didn't get the corners, and on some fingers she painted my finger. I swear to you, an 8 year old could have done the same polish job that these people did. There were hairs in my polish, there were bubbles, my polish shrank when I put it under the light. I brought these problems to her attention as they came and she insisted that nothing was wrong with my nails. My cousin even assured me to wait til the end because bubbles and crinkles in my polish can be covered by other layers. Okay. So I waited. The final result? A.W.F.U.L. I could have done a better job myself. But I was very respectful. I knew this lady worked hard and I told her, quietly to avoid a scene, "I know you worked very hard for these nails, but I an genuinely unhappy with the outcome. I don't think it would be fair for me to pay full price." As soon as I said this, the lady, in Vietnamese, told ALL of her coworkers, "SHE DOES NOT WANT TO PAY AT ALL." She literally screamed this to the whole store, in Vietnamese. I know this because my cousin speaks Vietnamese. Like a flock of seagulls flying toward some dropped fresh fries, EVERY. SINGLE. EMPLOYEE., even those that were working on other people, crowded me, LITERALLY screaming at me in Vietnamese. The manager pounced at me and grabbed my hand and, still screaming, insisted there was nothing wrong with my nails. I told her I was unhappy. She then said that I must either pay full-price or take them off. I told her I do not have time to get them taken off and I knew that, since they were all screaming and mad at me, that I risked even further damage to my nails. So I told her, "Okay, I'll pay," and she CONTINUED to scream at me about how I have to pay. At that point, I was fed up. I had to assert myself because this woman was treating me like trash. So I held my hand up, in a 'stop' manner and firmly told her, "I said I will pay!"My issue was not paying. I had come into the store with the intention to get my nails done well, pay, and leave. Paying was not the issue, paying $27 for an awful nail job, a service that could have been done for free with better work, was the problem.When I paid, the lady who swiped my card handed my recipt and credit card to my cousin. My cousin is not authorized to sign for me, so my cousin handed it to me and I told the lady, "Next time, you hand this over to me." WELL THERE WILL NOT BE A NEXT TIME, SWEETIE.  Absolutely not. I believe I was very respectful, and my boyfriend and cousin reassured me that I was being respectful the whole time. Like I said, I WISH I exaggerated this whole experience.As soon as we left, I broke down into the worst anxiety attack I have ever had. I truly did not deserve to be treated this way, and all the women in the store were very awful. Will not be going back, and I really hope you don't go either. Save yourself the trouble and put your nails through a paper shredder. You'll get the same results. Read Less

the gel polish was super cheap quality, it dried grossly, and their prices are expensive for such cheap polish and uv light, the machine was an older style, and burned the sides of my fingers. the workers were nice and polite, but wouldn't recommend Read Less

I got my nails done for the first time here for prom and I had a great experience. Tina was the one who did my gel nails. Not only was she gentle with my nails, she helped me choose what would compliment best with my dress. Definitely coming here again. Read Less

Your worker tried using an old already filthy with prior customers polish nail file to start my manicure. The towel she placed down also had multiple chunks of who knows what on it. I got out as quickly as I could when the worker didn't seem to care about my concerns. DO NOT GO HERE IF YOU VALUE YOUR NAILS OR YOUR HEALTH. Read Less

Worst place ever. Maybe because I am deaf. And can't complain. They did the worst job. Painted all over my fingers. Not a comfortable place. They never acknowledged me. They sat and talked to each other the whole time. Very rude regardless if f I can hear or not. And I noticed the owner or manager  sat playing on her phone without checking on her staff. I'll never set foot in that place again. Waste of time and money. Total joke. Read Less

I came here for my last relaxing pedicure before I gave birth.... NOT so relaxing! First the water was COLD. She was totally rushing, didn't do my cuticles and yes I needed it, I haven't had a pedicure since before I was pregnant. I felt like I had to pay extra for little things just so she wouldn't rush through everything. Basically every non busy employee was sitting around my chair all talking to the lady attending to me. When I got home, I realized there was paint in my skin- so I had to take that off, my nails were totally uneven and had to refuel them straight as well as cut off a cuticle that was just painted over. This was hard work at 39 weeks pregnant.I'm so disappointed- it's such a convenient location for me but will NEVER go again!!!! Read Less

I understand how things work. You're located on PCH right by the Riviera. Rent is expensive due to the prime location. I don't mind paying $50 for a gel mani and pedi. But with that, I expect it to be great.I came here BC it's "errand" day and I have an event to go to tonight. This place is up the road from where I live. So why not. They didn't do a good job of clipping and buffing my nails. They sped through the process. Okay, that's fine. The girl who did my gel mani had short hair. All of my nails look like the picture attached to this review. The Polish didn't cover the entire nail. After the polish, typically they file the edges of your nail so the gel isn't GLUED to your skin. She didn't do that. She only offered to do it after she saw me picking away the gel off my skin. It's sloppy work. If I wanted my nails to look like that, I would've done them myself, which is WHY I come to get my nails done. She was also trying to upsell me on getting my eyebrows done. I'm not going to get my eyebrows done from someone who's already doing a crappy job on my nails. As you can tell from the pictures everyone else has posted, that how your nails will look like. Save yourself the 2 week headache of having to look down at your nails knowing you spent $50 bucks PLUS tip. Won't be back. Read Less

if I didn't have to give a star I wouldn't. lemme say.. I have been here previously and enjoyed the service and color selections BUT this experience was pretty shitty.  probably the reason I stopped going initially but it had been months so I stopped to try again. aside from a lack in color selection (and trust me, I mean boring) the service is simply bad. walked in.. busy as expected and sat down in the lobby for a pedi/mani.  was asked to pick out my colors and take my seat. now as any one picking out colors knows.. this can be a process!  I don't want to be rushed to my seat so you can start. let me take 2 mins to see what I want. I was asked twice "you ready?". NO I'm not so let me do what I need to in order to be ready. I don't need half an hour to choose but give me a sec to decide. I finally choose and sit down to scalding water on my toes. I asked her to cool it down and she whispers something under her breath.  awesome. the older gentleman doing my mani basically tossed my hands around as if they were not attached to me and made noises at me when he needed me to move them. not a single word. only noises and no eye contact. cool. my pedi wasn't awful but the girl just went through me like I was another person in line which is fine but I mean just lie to me and pretend I matter for the next 20 mins. and try to not cut me. earn your tip.  the mani.  aside from the man not speaking to me once or making eye contact, he cut me twice on my cuticles which clearly bled. no apology when I pointed it out. he wiped it with the towel he had already been using on me.. I love infections.I paid and did not tip.  not my normal behavior but I felt since they did not listen to me they can hear me through my lack of tip and this review.  no acknowledgement from both of them while they cut me and I even pointed it out?  were you expecting more than a star?needless to say I won't be back and I wouldn't recommend it. sad to see the place go downhill. hope they get it together. Read Less

Please don't come here. I made the mistake of going on a time crunch with my friend and didn't bother looking at the reviews. All the negative ones are true to this day.We both got a mani/pedi combo. I had gel done a month prior to coming here so the remaining gel polish was at the tip of my nails, which they clipped off; yet, they STILL charged me extra $ for "gel removal". The lady doing my pedicure made me bleed twice, the manicure was sloppily done (which also chipped & were removed within the next two days), and of course, the service and gossiping were horrible. One particular lady constantly tried to upsell through my entire session, with waxing, massaging, etc. I kindly rejected her offers at first, then more sternly said "no thank you", yet she continued pushing. At the end, she gave me a sour expression when she received my tip and yelled at her other coworkers in Vietnamese, who all paused to give us dirty looks. No thank you or goodbye. My friend and I left awkwardly in silence.Not going back. Save your money for a better experience. Read Less