Went to have a fill and pedicure done Tracy did my pedicure super nice she did an awesome job but Jimmy did my fill it was horrible the worst person I’ve ever been to my nails are un even one of them wasn’t filled all the way you could still see the color of my old nail color and asked if he was going to fix that oh yes yes and no it did happen then to top it off he butchers my pinky with the drill there was blood all over my nail. You think they would charge you less but no. And like an idiot I had to go back to try and fix one of my nails because it was lifting I was there for over half an hour my nail still look awful he tried twice to fix it but was rushing the whole time and kept messing it up I finally said I have to go and left with my nail looking just as bad as when I got there. I will never have him do my fill again. Read Less

JIMMY is awful the worst nail fill I have ever had my nails are uneven and one of them was still showing the color of my previous color that I had on and it was crooked. I mentioned it and he said he would fix it and he didn't. Then to top it all off he put the wrong drill attachment on and ripped through the skin of my pinky blood was all over my finger and his and he just said sorry like no big deal. I was so upset when I left the next day one of my nails started lifting already when I went back to him to try to fix it he asked if I hit it like I did something to it instead of the poor service I received. I was there for over half an hour for one nail he tried to fix it twice kept messing up finally I just said I need to go my nail looked just as horrible as when I arrived. As nice as he acts nothing can cover up the poor quality of his work he should not be doing anyone's nails. Read Less

Aggressive upselling operation. I walked in for the first time wanting a basic mani/pedi.  A female manager greeted me, we discussed that I wanted the $28 mani/pedi on their board and she set me up with Tiffany.Tiffany was pleasant but had such a thick accent that I really had to struggle to understand her and often just had to smile at her after she spoke.  I have learned a foreign language and know how hard and frustrating it is, but here's where this became an issue.  I thought I was set with the $28 mani/pedi and then Tiffany brought over a laminated mani/pedi services menu and ask me to point to the combo I wanted.  The $28 deal wasn't even on there but a bunch of more expensive services.  I told her I still wanted the basic $28 deal, and we seemed good to go. Then she tried to sell me on some sort of gel/acrylic situation, which I just have not had any desire to try yet so declined and mentioned again that I just want the $28 deal.  I also mentioned that I only want my nails buffed with no polish.  Doing my pedicure, Tiffany noticed that my heels are a bit rough and tried to get me to do a callous removal treatment.  Knowing that costs extra and that I have a pedi-perfect at home that removes the dead skin better than the chemical method that salons use, I said no.  Tiffany kept pushing and telling me to take care of it, acting like it was a medical issue.  I agreed to take care of it at home, even though she should have backed off before I had to say that.  I've seen rougher heels than mine and found this exchange really odd and pushy. When it came time to do the manicure, I reminded Tiffany that I just wanted my nails buffed.  Tiffany said "oh do you want them shiny shiny?" and she kept repeating "shiny shiny" and I said yes, as that's the goal of buffing anyway.  Next thing she walks over all smiley with a new buffer all sealed up in plastic.  Okay, well then of course I hand her my card and ask her to charge it and guess what, it comes back at $32.  I asked her how that happened when I clearly told the manager and her several times that I wanted the $28 deal, and she said that I agreed to an additional $4 charge for the shiny shiny treatment, which I did not. Tiffany kept insisting that I agreed to the charge.  What is bothersome is that English is my first language, and I never heard her say the words "four" or "dollar" at any point.  It is really bizarre to have someone tell you what you said in your first language when that person can barely speak it. The bummer is that this extra $4 shiny shiny treatment resulted in weakening my nails.  My nails are naturally strong, but most broke within the first few days after this manicure.  I just felt taken advantage of and will be looking for other salons that are more respectful. Read Less

ProfessioNails has great nail techs. All of them know your name when you come in. They take their time during your services and pay attention to detail. They always do great designs on my nails as well.  I love getting my gel manicures and pedicures here every two weeks. Never a dull moment in this nail salon. Read Less

My favorite nail spa. It's close to home and everyone is so friendly! I love walking in and hearing Mary say "Hi Shelly" . Amy did a beautiful job on my gel manicure and Mary put an extra special touch on my spa pedicure. I've been coming here for about 1 year now and plan on coming back! Read Less

I have been going to Jimmy for SNS nails and love his work! Jimmy always produces beautiful designs and will make suggestions on top of what you had in mind. It's so fun to collaborate with him on what would make my nails beautiful and I've loved each design we have come up with! Not only is Jimmy artistic, he's also very informative on the process. I tried SNS for the first time after a friend recommended it to me and went to Jimmy. He laid out a plan to begin with artificial tips and build up my nails until they were stronger and longer on their own. After the damage done to my nails by gel manicures it was great to have a plan in order to rebuild my nail beds. The work is beautiful, my nails are getting stronger and I can wait 3+ weeks between visits. Plus, Jimmy and the entire staff are so friendly and fun to visit. I can't recommend them enough! Read Less

The service is great and the manicure is fabulous! Everyone was treating me like I had been a customer for years and it was my first time walking into the shop! There were so many color choices and they are so detail oriented. I will most definitely be going back! (I got the CatEye Gel manicure on acrylic nails) Read Less

Absolutely love ProfessioNails & Spa! I'm new to the Simi Valley area an from greeting me every time to ALWAYS having the new new of the nail world to try. Mary, Tammy, and Jimmy are the people I work with but anybody in the salon can take great care of you. Sweetest people I have met! Below is the latest design we tried recently called cats eye and 3D cats eye!! Your next time you need a fill or new set I highly recommend this wonderful place! Read Less

Came in for a fill for me and a manicure for my 13 year old daughter.  An older gentleman name Jimmy took her, I was with someone else and my back was to her.  When I was done I went to check on her and she had a full set of thick and clunky acrylic nails!!! She is 13 and was supposed to get a manicure.  I've never been so upset, it's going to take hours to soak it off!I had my own experiences with Jimmy in the past so I should have known better.  He does your nails and is up & down 50x running the shop at the same time.  You end up being there longer than you should be with sloppy nails. Read Less

My experience was very nice here. They took about an hour to finish my pedicure. But they did a great detailed job. They clean the tubs using a brush and cleaning solution after every client. Their attention to detail on the nail was wonderful. I'm very happy with my service and everyone was very nice and professional. I will come here again. Read Less

Thanks Yelpers for another great find! I really needed a fill but my usual guy at another shop is on vacation. I called ProfessioNails for a fill with Jimmy, based off pictures and reviews. He had an opening the same day and when I walked in I was immediately greeted. Jimmy is so nice and meticulous. They have so many cool gel colors that the other place I normally go to don't. I will definitely be back to see Jimmy again! I also had a sweet lady do my pedicure but I can't remember her name. Everyone there was really nice. Read Less

I've been going to ProfessioNails regularly for a few months now based off a recommendation from a friend, and I couldn't be happier with my experience. The staff is kind and friendly, and they always do a wonderful job on my nails. Special shoutout to Jimmy! He is amazing, so sweet and funny and responsible for my fabulous nails! The SNS service has made my nails grow longer and stronger than they have ever been, and anytime I've ever had an issue (which is rare, like a nail breaking) they've fixed it right up for me. They are very accommodating and great at what they do. Prices are also very reasonable. Highly recommend this place! Read Less

I have given them 2 chances... first time I thought "maybe it's just me"... I wanted a gel manicure and a regular pedicure and it took almost 2.5hrs. I'm all about enjoying the experience but really... that's way too long. And they won't do the manicure and pedicure at the same time or even have the same person do it. So if you get your pedi first and then the mani person is busy you have to wait. Second time I went I picked 2 gel colors (wanted something different in my ring finger) from the choices they gave me and they didn't have either (then don't give them as options!). The guy was clearly in a hurry to get me out of there and then I got the wrong change. Both times they kept hounding me about upgrading as well... I acknowledge that they are there to make money but when I am clear about what I want... just do it!Safe to say I will be choosing a different place to get my nails done! Read Less

I love this place! Always friendly. They welcome me right when I walk in. Very short wait. I've had my nails done by almost all of the specialists. My nails always look wonderful, they help me choose the right color every time. Lately Little Jimmy has been helping me and now he is my go to ! Honestly the entire staff is great. I definitely recommend this place. Also if you want a great pedi ask for Mary she will leave you with happy feet. I know they also provide a waxing service which makes it a one stop shop. They have great hours. I am able to stop on by right after work, which is great when I have a booked weekend. If you want pretty designs for a holiday or special occasion they are artist when it comes to polish. I hope you enjoy your experience here as I do. Read Less

I have been going to this place for a decade.  Called 10 minutes before to make sure Mary was available and that a mani/pedi could be done at the same time. Jimmy, the owner, said yes. When I got there in 10 minutes like I said, Mary just started with a new customer and mani/pedi could not be done at the same time. No apologies were made and  I am never going back there ever again. Read Less

Great friendly staff and affordable pricing. They use high quality products so it always lasts forever. The salon is nice and clean with many modern tools and comfortable chairs. I highly recommend it! Read Less

Extremely disappointed. My sister spoke so highly of this place so I thought I would try it out. I went and picked a colour and was taken pretty fast. The overall process for the gel manicure took a long time so I figured it would be a decent job. I got this done of Saturday and today is Monday and 6 of my nails have already lifted to the point where they peeled off entirely and two of the ones still intact are visibly lifting as well. I know this is an issue with the job because it didn't peel off and leave a rough nail after like it normally would if it was forced off. I'm extremely disappointed and will not ever be returning. Read Less

I was very satisfied to get in for a full set the day that I needed during a holiday weekend. However, my technician never did a thing to my cuticles. 2-3 days later, my nails look awful. I asked my tech to make my nails shorter...he looked at them and said, "no, they look fine." Then laughed. I mean, if someone is paying you and wants the nails shorter, just do it. I even tipped the guy well hoping to be taken care of AND to thank him for taking me in on such short notice. My nails should NOT need a fill a few days after. Photo posted is exactly a week post appointment. Won't be back, unfortunately. Read Less

Tina did a great job on my nail fill! My only complaint is how the people that work there often ignore their clients and speak their own language...I really hate that! Especially when you think you are having a conversation with that person and they rudely rip into conversation to someone across the room in a different language without an "excuse me"...not going back!!!! There are so many salons in this area!!!! Read Less

Tina did a great job on my nail fills....but what I really disliked is how as I thought we were having a conversation, she shot off a conversation to another worker across the room without no "excuse me" talking in Vietnamese. That is one of the things I really feel is so rude. I will not be back at this salon ever. I also saw other technicians do the same thing to other clients..laughing and carrying conversations in their language and totally ignoring paying customers..hate that...rude! It always makes me think they are talking about me! Read Less

I have been coming here for a very long time and the customer service is over the top  and they treat me like family! I always walk out of the salon with perfectly beautiful nails. I would recommend this place to all friends and family! Read Less

I got my nails done a week ago here & they looked good then one of them cracked so I came back to get it fixed & the lady who did them did a terrible job on my cracked one. When I asked her to fix my nail that she messed up on she replied that she would charge me $5 to fix it when she's the one who ruined it. I would not recommended coming to this place ever. It's the worst nail salon I've been to in simi. Read Less

So. I came to this place as a referral by my friend Nelli. As soon as I walked in, they were very friendly Mary even remembered my name because Nelli had told her about me. The service was just awesome. I used to go to a place in Woodland Hills but never felt their customer service wasn't great they always rushed and always seemed upset. Here, everyone's friendly and smiley and talk with you. I'm already done with my mani and pedi and they said if I wasnt in a hurry I can stay here in the massage chair a while longer!- so guess where I'm writing this review from!??? That's right! I'm still enjoying the massage chair!  and I love my nails. Definite making this place my new nail spot. Read Less

I like the place!! Just got my nails done here and I love the spa pedi!! So nice and so relaxing! I love the staff here, especially my nails tech! She did a great job massaging my feet and did great job with fixing my nails with all the callus going on! Highly recommendRead Less

Let me just take this time to Thank Jimmy! He did amazing with my full set. I have been going to this nail salon forever now. This is the only place I will go to when it comes to my Feet, hands, and brows. Amazing Staff. Clean. Great Prices. Read Less

Bummer... I want to keep going back here because 1) it's close to home, and 2) they are super friendly. But the last 3 times I've been, my acrylics have cracked and/or lifted and the gel topcoat has chipped. Had to get a new set put on- it was bad!- but then my nails chipped 3 days later. And as they were removing my old nails they pried them off, which hurt- so I had to ask them to soak them off.  Dunno if they use cheap acrylic or just aren't doing it right but oh well. The search for a decent nail salon in simi continues! Read Less

Love this place.  Always friendly and great service. They remembered my name on my second visit. Mary is super sweet and Tami is amazing!! Brought a picture from Pinterest today and she matched it perfectly... Read Less

I've been here now 4 times so I think my review is fair and accurate! There's a few things I look for in a good nail salon and this place has it. They do a great pedicure and manicure. My pedicure lasts way longer for some reason at this place...almost two weeks longer! My favorite person is "jimmy". He's done my nails 3 times now and all 3 times it's came out perfect. Today I came in with a major challenge and he definitely conquered it! I went white water rafting and basically broke 4 nails in my right hand and cracked a couple on the left. I was horrified and sad that it would take forever to grow them back to perfection! He did a "Bio Gel" manicure ($35) and now both of my hands are back to looking perfect plus you can't tell the difference between my real nails with the gel and the tips with the gel! It's a different procedure too. Instead of a liquid, he puts a base coat of gel, then dips the nail into the acrylic powder. Even my real nails are as hard as acrylics!! For a girl like me who is very rough with my hands and nails but hates acrylics, this is a perfect match!! I've posted a photo of both of my hands so you can see there is no difference in the look. If you're looking for a perfectionist, go toJimmy!! He really cares about having your nails perfect and takes his time to make it right. They have specials Monday - Thursday! Make an appointment if you can...they get busy. Don't forget, ask for jimmy! He does it all Read Less

Great job! Tina did such a great job with my gel nails. She filed the edges and didn't include my cuticles so I know they will grow out perfectly. We did a design and she had some great ideas and will go back to her for sure! Read Less

I am very disappointed..... Walked in with my kids and they took us in without an appt which i appreciate it. The woman that did my older daughter did a great job with the mani/pedi my oldest got but damn the woman who did my mani/pedi freaking had my big toes bleeding  (I seriously hope I don't get fungus) and i had to finally tell her to take it easy on my hands and had to ask her to file my nails evenly.The gentleman (there's a picture of him here on yelp)who did my other daughter's acrylics started to do her nails, when she asked he do them like the picture she had on her phone he said "too much work"  so she said no problem.... Continue to finish and she had asked that he color one of the nails in each hand a different color..... He forgot, she reminded him and said " next time" ...... What type of customer service is that. I paid and walked out...... Never coming back here again!!!! It killed me that i didn't have smaller bills to tip.... This place i wouldn't recommend and I pray i don't get fungus!!!! Read Less

I have a FUNGUS and infection from this place. It's this place, no where else.I moved to the area months ago.This is the FIRST TIME I'VE EVER GOTTEN FUNGUS and infections on my nails.It's disgusting.They were nice, which is why I started going, but after like 5 times, I have to go to the Doctor .My nails are horribly infected and look really ugly. I never see them open new packages nor disinfect.Also, the sign outside has not been taken down, it has the wrong pricing on it. Read Less

I have been looking for a new nail salon for well over a year and have been to every place in Simi Valley but have always left upset but then I found professio Nail. Everyone there is so nice welcoming and friendly. Tina does an amazing job with my nails. I can go in and not have to worry about them being crooked or uneven they always come out perfect. Tammy has AMAZING designs that she comes with I mean they are incredible. I have finally found my nail salon. Read Less

This is one of my favorite places. Both Andy and Sally are the best! My nails on my feet and hands always look beautiful. I am a hard one to please but the work they do shows for itself why I keep coming back Read Less