Pretty impressed by the customer service here. I came to this place for a gel manicure. The color they painted my nails with did not match the swatch color I picked. I was a little irritated when I compared the two at the end to show how different the colors were. This has happened to me before at other places and the manicurists usually brush me off or give me some crazy, made up explanation. To my surprise, they agreed with me and my manicurist buffed away the top layer of my original polish to repaint it. They were very apologetic and offered to fix it if I had further problems.Well - two days later my nails chipped because of all the layers of polish. I made an appt and expected them to fix my two chipped nails. Instead, she redid the whole manicure (at no cost). I didn't feel any resentment or annoyance from their end. I get the impression that they really care about customer satisfaction. Read Less

Love love love this place! Anna is super sweet and highly sought after. Her clients are her top priority! Every client gets a snack and water before your service starts! My review is particularly for Diem (Dim)! She's sooooo meticulous and patient. I'm a nightmare client and she's so good to me! Every time she does my nails they are more perfect !!! Read Less

Not too happy. After spending $75 for a gel mani and gel pedi, the gel has chipped and peeled off after a week. Unacceptable. For $75 ($10 tip) I definitely did NOT get good results. Won't return.Additionally, it was frustrating to communicate with the nail techs who barely spoke English. If you're going to work in a nail salon, you should understand what "gel manicure and gel pedicure" means....but if you keep replying in horribly broken English "regular pedicure," then you really need an English lesson. Also there's no arm or leg massage nor is there cuticle remover put on your nails before they start scraping off the cuticles. That's not how it's supposed to be done.Not relaxing, not good service, not good results = never going back. Read Less

I received a gift certificate from my work, my first time there went with my supervisor who goes all the time. Was looking forward to it.  As I sat and picked a color they never offered me what services were available just assumed I was getting what my boss was getting. Which was a pedicure and a gel manicure. As I watched them scrub the others ladies heels and mine were barley scrubbed? My nails peeled off after one week? Never have I had a gel polish peel off..  Went in for them to fix they were not happy about it?? There was noone in there and they sat me down and rushed me out of there. This was my birthday gift, where is the customer service?  As well as they did a half a** fix it job and said it was cause of my natural oils on my nails that made it chip. I was looking for customer service and a quality work, not excuses. The nail polish was uneven I mentioned it and still painted it over uneven.  Never have I been so unsatisfied and when I came and showed my boss she said they looked terrible and was dissatisfied on the way they treated me. Read Less

For $65 plus tip my gel polish shouldn't chip 1 1/2 weeks after my manicure, my heels were barely scrubbed and the polish on my toes is uneven. The girls working on my nails rushed out the door before my polish dried! I wasn't going to leave a review but now that my gel polish chipped I'm inspired to. I wasn't doing anything that should've caused my polish to chip. I've gotten a gel mani and pedi for $20 less and never had chips. In fact, I've never had gel polish chip in all these years getting shellac manis! Read Less

I have been going to Anna's Nails in Saratoga for over 15 years and would highly recommend them for any nail services. The shop is extremely clean, the girls are all friendly and professional and prices are reasonable. Anna takes pride in her work  and even if running late will still give you full service and do a great job at it!  If you go into Anna's Nails, you will be greeted with a friendly face, a bottle of cold water, a bag of trail mix and various Asian rice cookies/crackers that are to die for.  The pedicure chairs massage you and are very relaxing.  If you're looking for above average in a nail salon, Anna's Nails on Blauer in Saratoga is the salon for you!  Give them a try...you won't be sorry!Dee DomingoSaratoga, Ca. Read Less

Anna's old school, but in a good way. She hand files. She doesn't use the drill...well, she did use the drill on me, but it was to get into areas on my nail that the file couldn't get to. I was fine with that.She took her time, but was quick as well. Sadly, what keeps this from being 5 stars is that she doesn't run on time. Went in at 10am for my appointment and wasn't seen until later...like close to half an hour later.Next time I will call to see if she's behind. It seems her regular customers are incapable of arriving at the exact time (or before) their appointment, so it throws everything out of sync. Bummer. Parking is fine - there is a starbucks next door. Read Less

Hands down the best nail salon I have ever been to!Anna, the owner, is very kind and speaks fluent English.  She remembers you (even after you have been out of state for a whole year), and is genuine when she asks how you have been.The other ladies are very kind and skilled.  They lavish you with compliments, and even bring you snacks and water!The salon is very clean, and they use a freshly sterilized and wrapped package of tools on each person.  The music and massage chairs are top of the line and very relaxing.They accept walk-ins and appointments. Read Less

consistently great service! they always offer you bottled water and some snacks :) big selection of OPI polishes for gel manicure too and nice pedicure spa chairs! I have been coming here on and off for many years - definitely a solid nail salon! Read Less

Came here on a whim while trying to find something to do.  Made a quick call and there was availability on a lazy Saturday.  This place is pretty much behind Starbucks around the corner in the small strip mall.  Quiet but bright location with plenty of parking in this lot.The first thing I noticed was that their color selection was a little old and outdated, but they have a lot of reds to choose from.  There weren't so many other colors like blues and purples and greens or neutrals.  Most was OPI, but I've come to prefer Essie which they have very few.  I had brought my own colors and decided to stick with something I knew I liked.Got a mani-pedi combo which was nice.  I enjoyed the massage chair and everything was very clean.  They did a good job on my pedicure, but not so much my manicure.  It wasn't terrible or the worst I've had, but I could do a better job on my own.Overall it was very nice and accommodating.  Price was $55 for both which was quite moderate.  I would come back. Read Less

I have been going to Anna's Nails for a long time now, and their service is getting worse and worse while their prices are steadily increasing! I went in last week for a shellac manicure, and not only did I choose the 'wrong color for me' (it's my skin tone, please let me choose a color that I want on MY nails!), but the woman who was doing my mani was very rough with my fingers. The polish itself is uneven and not opaque- something that I do not want to overpay for! When she did the 'massage portion' of the mani, she just kind of lightly rubbed my forearm for approximately ten seconds. She also got the shellac polish under my fingernails- which is basically like glue because it sticks there and dries hard- and you can't get it out. All in all, it used to be a great place, with great perks, friendly workers, and reasonable prices. Now, the perks are gone, the prices are high, and the staff does not know what they are doing! It's really a shame. Read Less

I had a great experience at Anna's Nails last week! I've been searching for a place that's clean, relaxing, thorough, and that does a great job on pedis and gel manicures. Some gel manicures I got at other places will start to bubble an peel within days. Others don't make the french manicure lines straight. And another crazy place use a Dremel tool to remove the old gel color, rather than soaking in acetone - scary! So I was on heightened alert when trying out a new place. I called a couple places on a Saturday morning, and Anna's could get me in right away (they open earlier than most). I zipped over there and was pleasantly surprised by the look of the place. It's in a nice shopping center with a Starbucks a few doors down. The inside looks, smells, and sounds like a spa. The nail techs looked professional, and honestly, the clientele was more upscale as well (myself included, of course) ;) They put me in the pedi chair right away, and brought me (1) a bottle of water (2) a cup of fresh fruit (3) a bag of nuts with M&Ms and (4) a granola type bar. Wow! That was certainly a first! Most places give you water if anything. Two girls alternated working on me. One was named Kim, but I don't remember the others' name. They did a thorough job on my pedi. They used an emery board to file the rough edges off my feet (seems safer than the razor that some places use). They trimmed my nails short as I requested. The water tub didn't have jets, but the pedi looked great. For my hands, they soaked cotton balls in acetone and placed them against my fingernails with foil to get the old gel off. This ended up being less effective, so it took a while, and required some scraping and sanding. Finally, when the nails were clean, they applied the gel french manicure. I liked that they used a pink background, as some places only use clear. For the tips, they painted them on free hand, so they weren't as straight as places that put on a thick line then smooth it out with polish remover. Still it looked really good unless you got really close. In the end, I was there for two hours, which was a tad longer than I would have preferred, but it was mainly because they did my mani/pedi back-to-back rather than at the same time. Maybe some people prefer a longer time, but I'm a busy mom. The cost came to $65, which was lower than the other random places I'd been to that weren't as nice. After a week, everything looks as great as the day I got it done. I will be back for sure! Read Less

Anna and her staff are nothing short of fantastic. They are always pretty booked (because they are so great!) so most of the time you can call ahead and make an appointment. Anna speaks great English so it's easy to communicate. (5 stars for communication alone.) At annas, they are always going to pamper you. The pedicures are a full hour, and you get a scrub and a massage that isnt beating your legs with a fist, these people actually MASSAGE your legs. With a manicure instead of soaking in lukewarm water-- you soak in hot lotion. Its a treat. Anna's has an upscale clientele, so you never have the 100-count rush of 16 year olds going to prom and the girls who get sparkley pink and black tips and bring their small dog in a purse, although I'm sure you could get all of those pink and black things, if you wanted to. Anna's is quiet and serene, relaxing. They give you tea and candy (A+) Its right next to starbucks so you can grab a drink before your appointment. I definitely recommend Anna's over any nail salon. Try it out, you won't be disappointed.+ You can also VISIBLY see where there sanitizing units are. You know your implements are clean since they are in sealed bags. They keep everything clean and tidy, which is really important to me. Read Less