31 Reviews

Tracy's Nails

Santa Monica, California
Reviews
Suzanne O'Donnell
20 May 2018
REPORT
My favorite nail salon! Everyone who works at Tracy Nails has been there for many years. They are skilled, kind, And they are clearly love their work!
Deborah Gillins
16 Mar 2018
REPORT
Bad customer service..did not want to fix broken nails and lied about time closing. TERRIBLE
Adriana Nhu Phan
27 Jan 2018
REPORT
its said it closes at 7 pm on friday but when i get there at 6 pm its closed
Catherine johnson
5 Nov 2017
REPORT
Always amazing service!
Kaitlyn P.
11 Aug 2017
REPORT
I got acrylic full set by Mimi. She did an amazing job. I've tried all over the area and she's topped them all. She even trimmed my cuticles beforehand, which very few have offered to do. Totally flaw... Read More
I got acrylic full set by Mimi. She did an amazing job. I've tried all over the area and she's topped them all. She even trimmed my cuticles beforehand, which very few have offered to do. Totally flawless and very affordable. $35 for the set. Recommend highly. Just remember to bring cash. Read Less
Wren V.
11 Jul 2017
REPORT
Well, my 2 daughters and mother in law were just there.  We literally live around the corner and it's our closest nail salon.  It seems every time we go to Tracey's, they treat my girls different beca... Read More
Well, my 2 daughters and mother in law were just there.  We literally live around the corner and it's our closest nail salon.  It seems every time we go to Tracey's, they treat my girls different because they are teens.  First of all, they made my youngest daughter wait 20 minutes later than my other daughter, and took clients that came after her.  Then, the older daughter paid the same price but they did not even trim her nails, scrub her feet, or even put lotion on her feet.  I'm so angry.  They totally treat teens different from adults.  It is so unfair to paying customers. Read Less
Mackenzie R.
26 Jun 2017
REPORT
This was a decent pedicure, but the ABSOLUTE WORST customer service I've ever experienced. They were so rude, so slow, and completely unapologetic about it. I had an appt that they made me wait 30 min... Read More
This was a decent pedicure, but the ABSOLUTE WORST customer service I've ever experienced. They were so rude, so slow, and completely unapologetic about it. I had an appt that they made me wait 30 min to start my pedicure, then took so long that I needed to leave without polish. They told me to come back at a certain time later to get polish and I did and they wanted me to wait for another woman's entire manicure to finish until they began my polish. I had to be at work so I left paying full (over) price for a pedicure with no polish and terrible service. Would not recommend to anyone. Read Less
Scott S.
10 Mar 2017
REPORT
I honestly can't believe how rude these lady's are. Totally did not care in the work the did for my fiancé. Ended up cutting her finger and didn't even acknowledge the fact that she hurt her. Please t... Read More
I honestly can't believe how rude these lady's are. Totally did not care in the work the did for my fiancé. Ended up cutting her finger and didn't even acknowledge the fact that she hurt her. Please think twice before you head in. There are many more spots in our lovely city. Read Less
Kelly W.
10 Mar 2017
REPORT
If I could give this place 0 stars I would. The women were rude and did a sub par job. When filing, they filed my skin along with the nail. They didn't use a bottom coat on my finger nails, and my toe... Read More
If I could give this place 0 stars I would. The women were rude and did a sub par job. When filing, they filed my skin along with the nail. They didn't use a bottom coat on my finger nails, and my toe nail is cut so crookedly it looks like the edge of a stop sign. I came here because there was a one $. For 40 bucks I could have gone to a quality spot. I've been doing my nails at home recently, I just wanted to get my cuticles and nails cut professionally. Thanks for solidifying my decision to keep up my stay at home manicures. Read Less
Alison W.
19 Jan 2017
REPORT
These ladies are total hustlers, and 1 star is too generous! My daughter & I had gel mani/reg pedi appts. recently. During my pedi the technician asked if I wanted a foot massage which I declined, but... Read More
These ladies are total hustlers, and 1 star is too generous! My daughter & I had gel mani/reg pedi appts. recently. During my pedi the technician asked if I wanted a foot massage which I declined, but next thing I was getting a back massage and when the woman finished she patted me on the back & said '15 minutes.' I glanced at my daughter next to me, and she was receiving a unauthorized double foot & back massage. At the end, I was quoted $170 & reluctantly handed over my credit card, when they told me they only accepted cash and they conveniently had an ATM. Before I paid I asked for an itemized bill as it seemed so high; they charged me $5 for callous remover, $5 for scrub, and $5 for buffed toes & $1/minute for all our unsolicited massage. I challenged everything and they took off $50 but I told them I'd never be back... Read Less
mary margaret mason
10 Oct 2016
REPORT
VERY displeased with my experience there. i got a french tip gel manicure and asked the woman doing them to make the white tip smaller because i didn't like them as big as she was making them (i have ... Read More
VERY displeased with my experience there. i got a french tip gel manicure and asked the woman doing them to make the white tip smaller because i didn't like them as big as she was making them (i have smaller nails and the big white tips just look plain stupid on my fingers). she said she would fix it, and i reminded her again about 5 minutes later as she had not done so. then she told me it was too late and that she would not fix it. i told her i didn't even like how it looked and she said it was too late again. still had to pay $50 for something i hated, then went next door to Artistic Nails where they immediately removed it FOR FREE because they felt so bad. the lady here was just too lazy to start over because she messed up. never will go there again. Read Less
Beth T.
23 Sep 2016
REPORT
I popped in here for a mani pedi since I was in the area. My pedicure was fine but I got cut a few times during the manicure with Lily. Once with the nail file and once with the cuticle nippers gettin... Read More
I popped in here for a mani pedi since I was in the area. My pedicure was fine but I got cut a few times during the manicure with Lily. Once with the nail file and once with the cuticle nippers getting too close.. she apologized but seemed unfazed.The whole place was not impressive. It would have been nice if there was some music or something. Pop in if you want but I will not be going back: Read Less
Laura A.
11 Sep 2016
REPORT
My favorite spot on Montana Ave - hands down (pun intended)!
Antoinette B.
24 Aug 2016
REPORT
These ladies are so nice. Most impressed with how early they open! My gf and I went here to get our nails done...the morning of our wedding, and ah let me tell you how hard it is to find a place on th... Read More
These ladies are so nice. Most impressed with how early they open! My gf and I went here to get our nails done...the morning of our wedding, and ah let me tell you how hard it is to find a place on the westside that opens so early.Came here, and they welcomed us with open arms - sat us down, did our manicure and pedicure fast but well, not rushed. Overall, enjoyed my expereince and would come back..Im actually writing this review one week later and my nails and pedicure look extremely good still! Read Less
toby k.
9 Jul 2016
REPORT
I absolutely LOVE Tracy's Nails!!! My 2 favorite ladies are Jan and Hong! This creation was done by Hong and it's exactly what I wanted!!  thank you Tracy's Nails!!
Виктория Салей
22 May 2016
REPORT
Christie M.
14 Apr 2016
REPORT
One of the worst experiences. A couple of the girls were rude, and the one doing my pedi cut me. The one doing my gel mani was sweet but did a bad job and hours later it's peeling off in the shower! N... Read More
One of the worst experiences. A couple of the girls were rude, and the one doing my pedi cut me. The one doing my gel mani was sweet but did a bad job and hours later it's peeling off in the shower! Now I need to go back and ask them to re-do it. Nightmare. Read Less
L W.
27 Mar 2016
REPORT
I never write bad reviews but this experience was so bad and the price for service was extremely high. We Did not feel welcomed when we arrived. Dirty, run down solon. Unfriendly staff. They asked my ... Read More
I never write bad reviews but this experience was so bad and the price for service was extremely high. We Did not feel welcomed when we arrived. Dirty, run down solon. Unfriendly staff. They asked my boyfriend if he wanted a foot massage with his pedicure but didn't explain that it would cost an additional $30 for the massage. Their prices are not transparent at all and they sneakily added services without disclosing them. I will never return. The place across the street is 100x better. Read Less
Linn Lindström
5 Feb 2016
REPORT
These guys do hard gel nails! If you're from Sweden, like me, this is what you'll want for your long nails! All places do gel nail polish, this one does what I normally get "gel förlängning/förstärkni... Read More
These guys do hard gel nails! If you're from Sweden, like me, this is what you'll want for your long nails! All places do gel nail polish, this one does what I normally get "gel förlängning/förstärkning". Mimi helped me with mine and she was very nice! The staff does speak Vietnamese to each other during your visit, which doesn't bother me, but I've noticed others commenting on it. The nails (hard gel fill) was $45 which is in the upper price range, but really, once I found a place that does hard gel extensions I didn't even ask the price :) The do pedicures too and I'll try that next. They are $20 for a basic one and then add-ons are extra. Read Less
Kathryn G.
28 Jan 2016
REPORT
I went when they weren't busy and they were able to get me in right away. The manicurists were pleasant, friendly, and happy.  They did a great job on my mani/pedi. They are a few dollars pricier than... Read More
I went when they weren't busy and they were able to get me in right away. The manicurists were pleasant, friendly, and happy.  They did a great job on my mani/pedi. They are a few dollars pricier than where I usually go. I am giving it 4 stars because there is not a sign anywhere saying cash only and no one informed me until I tried to pay with my credit card. No problem...they conveniently have an ATM in the salon. So, with the $3 fee the salon ATM charges and my $3 fee the bank charges, it cost me an additional $6. I think it is a big scam to make an additional few dollars for the owner via the salon ATM. My mani/pedi with tip ended up costing me $48. I have gone elsewhere and gotten both with tip for $35-37. Read Less
Erika G.
26 Dec 2015
REPORT
Amazing! I started coming to Tracy's maybe in October? Never going anywhere else. I have my 1 girl of course, Hong. I'm reluctant to post her name, she might get too booked up and have no time for me ... Read More
Amazing! I started coming to Tracy's maybe in October? Never going anywhere else. I have my 1 girl of course, Hong. I'm reluctant to post her name, she might get too booked up and have no time for me  I'm super OCD when it comes to my nails. (As you've seen in previous posts) Its very hard for me to stick with one place because I feel the work is never consistent. But I stumbled upon a specific manicurist, Hong, on a very desperate night. I needed a gel mani and pedi. I called after hours and they did not hesitate to take me in. Mimi did my toes and they were fantastic. The longest pedi that's ever lasted. Hong did my gel manicure. Never have I had such an impeccable job on my nails. My biggest pet peeve is when they leave some areas that are not painted or when you can see the clear gel strokes on some nails but not others. Anyway, Hongs work is just incredible. I don't have to tell her about any spots she may have missed, she knows exactly what I like without getting any polish on my cuticles. One time I went in there because I had seen someone else and one of my nails chipped. The girls were very attentive and fixed it right away. I found out later it was actually the owner. This definitely scored some points with me because she did not hesitate to take care of me and she was super friendly about it. No frowns, no attitude, and no questions asked like most places. After that day, they quickly made me feel like a regular. They already know me and who I like. I definitely recommend this place! I've seen 4 different girls and they're all great, but Hong, that's my girl! Read Less
Dorothy D.
29 Oct 2015
REPORT
Awesome if You get the right tech- otherwise totally hit or miss ( usually miss). Sloppy, uncaring, rushed, not even a full pedicure if they can get away with it. But there are a few there that do qui... Read More
Awesome if You get the right tech- otherwise totally hit or miss ( usually miss). Sloppy, uncaring, rushed, not even a full pedicure if they can get away with it. But there are a few there that do quite well Read Less
Anna Caton
8 Oct 2015
REPORT
Shesh G.
5 May 2015
REPORT
Nancy is amazing. I have been coming to her for 12 years and recently followed her here. She is detailed, responsible, and just lovely. This salon has many great things - clean facilities, great aesth... Read More
Nancy is amazing. I have been coming to her for 12 years and recently followed her here. She is detailed, responsible, and just lovely. This salon has many great things - clean facilities, great aestheticians and good service. A major drawback is that there are NO current magazines! If they got some, I would be thrilled and much more generous on my rating. Hoping this will change.P.S. THEY ADDED MAGAZINES! HOORAY! Read Less
Amanda P.
29 Apr 2015
REPORT
Big fan of Tracy's nails. By far the cleanest nail salon. Everyone is usually friendly and helpful. I have had to wait on occasion even when making an appointment. They can be a little pushy with offe... Read More
Big fan of Tracy's nails. By far the cleanest nail salon. Everyone is usually friendly and helpful. I have had to wait on occasion even when making an appointment. They can be a little pushy with offering extra services - longer massage, callus removal, etc., but overall I trust the people who work there and have for the past 3 years. They are a bit pricier than other nail salons - between moderate and pricey! Read Less
Livia L.
30 Jan 2015
REPORT
Very disappointed by this place. People here are rude and hard to understand. As if the place wasn't priced enough  the manis/pedis try to sell you services and if you don't buy they'll start talking ... Read More
Very disappointed by this place. People here are rude and hard to understand. As if the place wasn't priced enough  the manis/pedis try to sell you services and if you don't buy they'll start talking their own language and looking bad at you.I honestly didn't like the environment, definitely not coming back here. Read Less
Jenifer R.
27 Dec 2013
REPORT
Very rude employee's and they only take cash, v. Tiny sign by the ATM machine(I guess that was a hint:(!)My daughters chipped on the 2nd day? Using their extra costing polish??? Really???One star for ... Read More
Very rude employee's and they only take cash, v. Tiny sign by the ATM machine(I guess that was a hint:(!)My daughters chipped on the 2nd day? Using their extra costing polish??? Really???One star for the location, but we will NEVER go back!!! Read Less
Corrina S.
18 Nov 2013
REPORT
Just a quick tip: the storefront pic that is pictured is NOT what the storefront looks like. I was really confused by this, but don't be alarmed because it's just next door. I love this nail salon. It... Read More
Just a quick tip: the storefront pic that is pictured is NOT what the storefront looks like. I was really confused by this, but don't be alarmed because it's just next door. I love this nail salon. It's conveniently located 1 block from my apt so I can walk, but parking isn't too bad; you can park on Montana or on one of the side streets like Euclid but careful about the parking restrictions! It's very clean, updated, and has a really good selection of OPI and Essie colors. I kept using this one Essie color so many times that I ended up buying it, lol. They take their time and unlike other salons, I feel like everyone does a good, consistent job. The quality of the work is what brings me back over and over. Other nail salons that are cheaper or equally priced don't do as good of a job as Tracy's. Practically everyone here is a regular so that should speak for itself! Read Less
DebbieMarketing
7 Dec 2009
REPORT
I have never had a manicure chip so quickly- less than 24 hours. They thinned the polish while I was there- you hear about places doing that- but to show you!?!
srwolk
3 Jul 2006
REPORT
$10 manicures, $15 pedicures. They probably did 10 manicures and 5 pedicures with about 6 employees in the hour that I was there. The employees never took a break, but still did really nice work - I... Read More
$10 manicures, $15 pedicures. They probably did 10 manicures and 5 pedicures with about 6 employees in the hour that I was there. The employees never took a break, but still did really nice work - I've been happy with my manicure. Read Less
larroli
3 May 2006
REPORT
I live in Encino and drive to Santa Monica twice a month just to get my nails done at Tracy's. (There are tons of places within a mile of my house). The staff's very nice, and it's small - only abou... Read More
I live in Encino and drive to Santa Monica twice a month just to get my nails done at Tracy's. (There are tons of places within a mile of my house). The staff's very nice, and it's small - only about 6 stations - so it's not loud or crazy. Very soothing environment. Great colors, great brands to choose from. Rarely a long wait. Open all day Sunday. Read Less
Book an Appointment
Online booking unavailable
Please call
(310) 393-3882
1212 Montana Avenue
Santa Monica California 90403
Business Hours
Monday
Mon
08:30AM-19:00PM
Tuesday
Tue
08:30AM-19:00PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
08:30AM-19:00PM
Friday
Fri
08:30AM-19:00PM
Saturday
Sat
08:30AM-19:00PM
Sunday
Sun
08:30AM-18:00PM
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Tracy's Nails

Santa Monica, California
(31)
1212 Montana Avenue
Santa Monica California 90403
Monday
08:30AM-19:00PM
Tuesday
08:30AM-19:00PM
Wednesday
08:30AM-19:00PM
Thursday
08:30AM-19:00PM
Friday
08:30AM-19:00PM
Saturday
08:30AM-19:00PM
Sunday
08:30AM-18:00PM
Suzanne O'Donnell
20 May 2018
REPORT
My favorite nail salon! Everyone who works at Tracy Nails has been there for many years. They are skilled, kind, And they are clearly love their work!
Deborah Gillins
16 Mar 2018
REPORT
Bad customer service..did not want to fix broken nails and lied about time closing. TERRIBLE
Adriana Nhu Phan
27 Jan 2018
REPORT
its said it closes at 7 pm on friday but when i get there at 6 pm its closed
Catherine johnson
5 Nov 2017
REPORT
Always amazing service!
Kaitlyn P.
11 Aug 2017
REPORT
I got acrylic full set by Mimi. She did an amazing job. I've tried all over the area and she's topped them all. She even trimmed my cuticles beforehand, which very few have offered to do. Totally flaw... Read More
I got acrylic full set by Mimi. She did an amazing job. I've tried all over the area and she's topped them all. She even trimmed my cuticles beforehand, which very few have offered to do. Totally flawless and very affordable. $35 for the set. Recommend highly. Just remember to bring cash. Read Less
Wren V.
11 Jul 2017
REPORT
Well, my 2 daughters and mother in law were just there.  We literally live around the corner and it's our closest nail salon.  It seems every time we go to Tracey's, they treat my girls different beca... Read More
Well, my 2 daughters and mother in law were just there.  We literally live around the corner and it's our closest nail salon.  It seems every time we go to Tracey's, they treat my girls different because they are teens.  First of all, they made my youngest daughter wait 20 minutes later than my other daughter, and took clients that came after her.  Then, the older daughter paid the same price but they did not even trim her nails, scrub her feet, or even put lotion on her feet.  I'm so angry.  They totally treat teens different from adults.  It is so unfair to paying customers. Read Less
Mackenzie R.
26 Jun 2017
REPORT
This was a decent pedicure, but the ABSOLUTE WORST customer service I've ever experienced. They were so rude, so slow, and completely unapologetic about it. I had an appt that they made me wait 30 min... Read More
This was a decent pedicure, but the ABSOLUTE WORST customer service I've ever experienced. They were so rude, so slow, and completely unapologetic about it. I had an appt that they made me wait 30 min to start my pedicure, then took so long that I needed to leave without polish. They told me to come back at a certain time later to get polish and I did and they wanted me to wait for another woman's entire manicure to finish until they began my polish. I had to be at work so I left paying full (over) price for a pedicure with no polish and terrible service. Would not recommend to anyone. Read Less
Scott S.
10 Mar 2017
REPORT
I honestly can't believe how rude these lady's are. Totally did not care in the work the did for my fiancé. Ended up cutting her finger and didn't even acknowledge the fact that she hurt her. Please t... Read More
I honestly can't believe how rude these lady's are. Totally did not care in the work the did for my fiancé. Ended up cutting her finger and didn't even acknowledge the fact that she hurt her. Please think twice before you head in. There are many more spots in our lovely city. Read Less
Kelly W.
10 Mar 2017
REPORT
If I could give this place 0 stars I would. The women were rude and did a sub par job. When filing, they filed my skin along with the nail. They didn't use a bottom coat on my finger nails, and my toe... Read More
If I could give this place 0 stars I would. The women were rude and did a sub par job. When filing, they filed my skin along with the nail. They didn't use a bottom coat on my finger nails, and my toe nail is cut so crookedly it looks like the edge of a stop sign. I came here because there was a one $. For 40 bucks I could have gone to a quality spot. I've been doing my nails at home recently, I just wanted to get my cuticles and nails cut professionally. Thanks for solidifying my decision to keep up my stay at home manicures. Read Less
Alison W.
19 Jan 2017
REPORT
These ladies are total hustlers, and 1 star is too generous! My daughter & I had gel mani/reg pedi appts. recently. During my pedi the technician asked if I wanted a foot massage which I declined, but... Read More
These ladies are total hustlers, and 1 star is too generous! My daughter & I had gel mani/reg pedi appts. recently. During my pedi the technician asked if I wanted a foot massage which I declined, but next thing I was getting a back massage and when the woman finished she patted me on the back & said '15 minutes.' I glanced at my daughter next to me, and she was receiving a unauthorized double foot & back massage. At the end, I was quoted $170 & reluctantly handed over my credit card, when they told me they only accepted cash and they conveniently had an ATM. Before I paid I asked for an itemized bill as it seemed so high; they charged me $5 for callous remover, $5 for scrub, and $5 for buffed toes & $1/minute for all our unsolicited massage. I challenged everything and they took off $50 but I told them I'd never be back... Read Less
mary margaret mason
10 Oct 2016
REPORT
VERY displeased with my experience there. i got a french tip gel manicure and asked the woman doing them to make the white tip smaller because i didn't like them as big as she was making them (i have ... Read More
VERY displeased with my experience there. i got a french tip gel manicure and asked the woman doing them to make the white tip smaller because i didn't like them as big as she was making them (i have smaller nails and the big white tips just look plain stupid on my fingers). she said she would fix it, and i reminded her again about 5 minutes later as she had not done so. then she told me it was too late and that she would not fix it. i told her i didn't even like how it looked and she said it was too late again. still had to pay $50 for something i hated, then went next door to Artistic Nails where they immediately removed it FOR FREE because they felt so bad. the lady here was just too lazy to start over because she messed up. never will go there again. Read Less
Beth T.
23 Sep 2016
REPORT
I popped in here for a mani pedi since I was in the area. My pedicure was fine but I got cut a few times during the manicure with Lily. Once with the nail file and once with the cuticle nippers gettin... Read More
I popped in here for a mani pedi since I was in the area. My pedicure was fine but I got cut a few times during the manicure with Lily. Once with the nail file and once with the cuticle nippers getting too close.. she apologized but seemed unfazed.The whole place was not impressive. It would have been nice if there was some music or something. Pop in if you want but I will not be going back: Read Less
Laura A.
11 Sep 2016
REPORT
My favorite spot on Montana Ave - hands down (pun intended)!
Antoinette B.
24 Aug 2016
REPORT
These ladies are so nice. Most impressed with how early they open! My gf and I went here to get our nails done...the morning of our wedding, and ah let me tell you how hard it is to find a place on th... Read More
These ladies are so nice. Most impressed with how early they open! My gf and I went here to get our nails done...the morning of our wedding, and ah let me tell you how hard it is to find a place on the westside that opens so early.Came here, and they welcomed us with open arms - sat us down, did our manicure and pedicure fast but well, not rushed. Overall, enjoyed my expereince and would come back..Im actually writing this review one week later and my nails and pedicure look extremely good still! Read Less
toby k.
9 Jul 2016
REPORT
I absolutely LOVE Tracy's Nails!!! My 2 favorite ladies are Jan and Hong! This creation was done by Hong and it's exactly what I wanted!!  thank you Tracy's Nails!!
Виктория Салей
22 May 2016
REPORT
Christie M.
14 Apr 2016
REPORT
One of the worst experiences. A couple of the girls were rude, and the one doing my pedi cut me. The one doing my gel mani was sweet but did a bad job and hours later it's peeling off in the shower! N... Read More
One of the worst experiences. A couple of the girls were rude, and the one doing my pedi cut me. The one doing my gel mani was sweet but did a bad job and hours later it's peeling off in the shower! Now I need to go back and ask them to re-do it. Nightmare. Read Less
L W.
27 Mar 2016
REPORT
I never write bad reviews but this experience was so bad and the price for service was extremely high. We Did not feel welcomed when we arrived. Dirty, run down solon. Unfriendly staff. They asked my ... Read More
I never write bad reviews but this experience was so bad and the price for service was extremely high. We Did not feel welcomed when we arrived. Dirty, run down solon. Unfriendly staff. They asked my boyfriend if he wanted a foot massage with his pedicure but didn't explain that it would cost an additional $30 for the massage. Their prices are not transparent at all and they sneakily added services without disclosing them. I will never return. The place across the street is 100x better. Read Less
Linn Lindström
5 Feb 2016
REPORT
These guys do hard gel nails! If you're from Sweden, like me, this is what you'll want for your long nails! All places do gel nail polish, this one does what I normally get "gel förlängning/förstärkni... Read More
These guys do hard gel nails! If you're from Sweden, like me, this is what you'll want for your long nails! All places do gel nail polish, this one does what I normally get "gel förlängning/förstärkning". Mimi helped me with mine and she was very nice! The staff does speak Vietnamese to each other during your visit, which doesn't bother me, but I've noticed others commenting on it. The nails (hard gel fill) was $45 which is in the upper price range, but really, once I found a place that does hard gel extensions I didn't even ask the price :) The do pedicures too and I'll try that next. They are $20 for a basic one and then add-ons are extra. Read Less
Kathryn G.
28 Jan 2016
REPORT
I went when they weren't busy and they were able to get me in right away. The manicurists were pleasant, friendly, and happy.  They did a great job on my mani/pedi. They are a few dollars pricier than... Read More
I went when they weren't busy and they were able to get me in right away. The manicurists were pleasant, friendly, and happy.  They did a great job on my mani/pedi. They are a few dollars pricier than where I usually go. I am giving it 4 stars because there is not a sign anywhere saying cash only and no one informed me until I tried to pay with my credit card. No problem...they conveniently have an ATM in the salon. So, with the $3 fee the salon ATM charges and my $3 fee the bank charges, it cost me an additional $6. I think it is a big scam to make an additional few dollars for the owner via the salon ATM. My mani/pedi with tip ended up costing me $48. I have gone elsewhere and gotten both with tip for $35-37. Read Less
Erika G.
26 Dec 2015
REPORT
Amazing! I started coming to Tracy's maybe in October? Never going anywhere else. I have my 1 girl of course, Hong. I'm reluctant to post her name, she might get too booked up and have no time for me ... Read More
Amazing! I started coming to Tracy's maybe in October? Never going anywhere else. I have my 1 girl of course, Hong. I'm reluctant to post her name, she might get too booked up and have no time for me  I'm super OCD when it comes to my nails. (As you've seen in previous posts) Its very hard for me to stick with one place because I feel the work is never consistent. But I stumbled upon a specific manicurist, Hong, on a very desperate night. I needed a gel mani and pedi. I called after hours and they did not hesitate to take me in. Mimi did my toes and they were fantastic. The longest pedi that's ever lasted. Hong did my gel manicure. Never have I had such an impeccable job on my nails. My biggest pet peeve is when they leave some areas that are not painted or when you can see the clear gel strokes on some nails but not others. Anyway, Hongs work is just incredible. I don't have to tell her about any spots she may have missed, she knows exactly what I like without getting any polish on my cuticles. One time I went in there because I had seen someone else and one of my nails chipped. The girls were very attentive and fixed it right away. I found out later it was actually the owner. This definitely scored some points with me because she did not hesitate to take care of me and she was super friendly about it. No frowns, no attitude, and no questions asked like most places. After that day, they quickly made me feel like a regular. They already know me and who I like. I definitely recommend this place! I've seen 4 different girls and they're all great, but Hong, that's my girl! Read Less
Dorothy D.
29 Oct 2015
REPORT
Awesome if You get the right tech- otherwise totally hit or miss ( usually miss). Sloppy, uncaring, rushed, not even a full pedicure if they can get away with it. But there are a few there that do qui... Read More
Awesome if You get the right tech- otherwise totally hit or miss ( usually miss). Sloppy, uncaring, rushed, not even a full pedicure if they can get away with it. But there are a few there that do quite well Read Less
Anna Caton
8 Oct 2015
REPORT
Shesh G.
5 May 2015
REPORT
Nancy is amazing. I have been coming to her for 12 years and recently followed her here. She is detailed, responsible, and just lovely. This salon has many great things - clean facilities, great aesth... Read More
Nancy is amazing. I have been coming to her for 12 years and recently followed her here. She is detailed, responsible, and just lovely. This salon has many great things - clean facilities, great aestheticians and good service. A major drawback is that there are NO current magazines! If they got some, I would be thrilled and much more generous on my rating. Hoping this will change.P.S. THEY ADDED MAGAZINES! HOORAY! Read Less
Amanda P.
29 Apr 2015
REPORT
Big fan of Tracy's nails. By far the cleanest nail salon. Everyone is usually friendly and helpful. I have had to wait on occasion even when making an appointment. They can be a little pushy with offe... Read More
Big fan of Tracy's nails. By far the cleanest nail salon. Everyone is usually friendly and helpful. I have had to wait on occasion even when making an appointment. They can be a little pushy with offering extra services - longer massage, callus removal, etc., but overall I trust the people who work there and have for the past 3 years. They are a bit pricier than other nail salons - between moderate and pricey! Read Less
Livia L.
30 Jan 2015
REPORT
Very disappointed by this place. People here are rude and hard to understand. As if the place wasn't priced enough  the manis/pedis try to sell you services and if you don't buy they'll start talking ... Read More
Very disappointed by this place. People here are rude and hard to understand. As if the place wasn't priced enough  the manis/pedis try to sell you services and if you don't buy they'll start talking their own language and looking bad at you.I honestly didn't like the environment, definitely not coming back here. Read Less
Jenifer R.
27 Dec 2013
REPORT
Very rude employee's and they only take cash, v. Tiny sign by the ATM machine(I guess that was a hint:(!)My daughters chipped on the 2nd day? Using their extra costing polish??? Really???One star for ... Read More
Very rude employee's and they only take cash, v. Tiny sign by the ATM machine(I guess that was a hint:(!)My daughters chipped on the 2nd day? Using their extra costing polish??? Really???One star for the location, but we will NEVER go back!!! Read Less
Corrina S.
18 Nov 2013
REPORT
Just a quick tip: the storefront pic that is pictured is NOT what the storefront looks like. I was really confused by this, but don't be alarmed because it's just next door. I love this nail salon. It... Read More
Just a quick tip: the storefront pic that is pictured is NOT what the storefront looks like. I was really confused by this, but don't be alarmed because it's just next door. I love this nail salon. It's conveniently located 1 block from my apt so I can walk, but parking isn't too bad; you can park on Montana or on one of the side streets like Euclid but careful about the parking restrictions! It's very clean, updated, and has a really good selection of OPI and Essie colors. I kept using this one Essie color so many times that I ended up buying it, lol. They take their time and unlike other salons, I feel like everyone does a good, consistent job. The quality of the work is what brings me back over and over. Other nail salons that are cheaper or equally priced don't do as good of a job as Tracy's. Practically everyone here is a regular so that should speak for itself! Read Less
DebbieMarketing
7 Dec 2009
REPORT
I have never had a manicure chip so quickly- less than 24 hours. They thinned the polish while I was there- you hear about places doing that- but to show you!?!
srwolk
3 Jul 2006
REPORT
$10 manicures, $15 pedicures. They probably did 10 manicures and 5 pedicures with about 6 employees in the hour that I was there. The employees never took a break, but still did really nice work - I... Read More
$10 manicures, $15 pedicures. They probably did 10 manicures and 5 pedicures with about 6 employees in the hour that I was there. The employees never took a break, but still did really nice work - I've been happy with my manicure. Read Less
larroli
3 May 2006
REPORT
I live in Encino and drive to Santa Monica twice a month just to get my nails done at Tracy's. (There are tons of places within a mile of my house). The staff's very nice, and it's small - only abou... Read More
I live in Encino and drive to Santa Monica twice a month just to get my nails done at Tracy's. (There are tons of places within a mile of my house). The staff's very nice, and it's small - only about 6 stations - so it's not loud or crazy. Very soothing environment. Great colors, great brands to choose from. Rarely a long wait. Open all day Sunday. Read Less
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