Just moved to SB and this salon is the closest to my house. Decided to give them a try on a Monday morning.  Doors were locked and no one was around. Not sure if they're still in business? Went to Lux Nails on Chapala instead and had a wonderful (but expensive) experience. Read Less

Two people working there with two customers.  Was told they could not take me.  Made a feeble attempt to get me to make an appointment but I cut her off and said forget it since she seemed annoyed that I even showed up.  Not a good vibe....c'est la vie. Read Less

I assume it was the owner that goes by Susan, well she is rude and hardly speaks English. I couldn't really understand her. The lady who did my toes, did not understand English whatsoever and cut my toenails without asking me first. Polish on my nails is an average job, my 6 year old so can do a better job than them. They don't have the prices out anywhere. When asked for the prices a brochure was pulled out of a drawer and given instead of having them on the counter or on a wall. I wouldn't go back to this place. Read Less

Absolutely loved my experience here! Great customer service for my pedi! She went above and beyond! I felt so comfortable, especially with my toes being as messed up as they were! I'll be coming back for more! Can't wait to see how the full set and manicure turns ou Read Less

I got a mani & pedi here on Sunday and by Monday my nail polish was chipped. The lady put 3 coats of this light pink Essie polish on and you couldn't even tell I had polish on. They water their polishes down big time so take your own color in if you must use this salon. I originally wanted a purple color but the lady 'sold' me the pink. The mani was super short, all she really did was trim my cuticles and give me a 30 second massage per hand and she didn't even massage my fingers! When I left I still had dirt under my finger nails. I was the only customer in the salon. I paid $45 but I overheard them saying something about $40 in a language I don't know so I think I got charged $5 extra to top things off. The plus side to watered down polish? I was dry in minutes. I would NOT recommend this place Read Less

I got a mani & pedi here on Sunday and by Monday my nail polish was chipped. The lady put 3 coats of this light pink Essie polish on and you couldn't even tell I had polish on. They water their polishes down big time so take your own color in if you must use this salon. I originally wanted a purple color but the lady 'sold' me the pink. The mani was super short, all she really did was trim my cuticles and give me a 30 second massage per hand and she didn't even massage my fingers! When I left I still had dirt under my finger nails. I was the only customer in the salon. I paid $45 but I overheard them saying something about $40 in a language I don't know so I think I got charged $5 extra to top things off. The plus side to watered down polish? I was dry in minutes. I would NOT recommend this place Read Less

My friend and I called on the phone for prices and the woman was extremely rude but we decided to go there anyway since no other places seemed to be open. (It was a Sunday.) Anyhow, we got there and a woman (I assume she was the owner) was standing in the front door blocking the entrance. We walked up to her asking if we could get our nails done and she looked us up and down very rudely and said she couldn't help us. She basically "shooed" us away like we had no money or something?It was one of the strangest experiences I've ever had and left nothing but a bad taste in my mouth. I wouldn't recommend this place to ANYONE! Read Less

This place has terrible service. Rude lady always answers the phone, I always have to wait even if I've made an appointment. Last time I went in I got my usual gel manicure and it was completely botched. The lady didn't speak enough english to understand that I was dissatisfied so I had to show someone else whom told me to come back later that day to get it fixed?? I didn't want to waste gas and come get it fixed I wanted it fixed then or at least a discounted price for the lengthy wait and the awful manicure. Neither of them apologized or seemed to care. I'm definitely not going back to these people. Read Less

I brought my daughter in for a treat. I try to do something special with her without her little brother around. I made an appt. at 10:45 and now it is 1110 and they still haven't acknowledged us. Don't come if you don't have all day. Read Less

I had my first pedicure at Charming Nails today and couldn't be more happy with Susan and the salon.  She took great care to remove callouses, cut my nails evenly, and apply the polish.   Five star for sure! Read Less

Wonderful job. There were some others who walked in after and I thought maybe she would rush, but not at all. And I've never gone anywhere where they used a paintbrush with remover to make sure the edges were perfect. They also did a wonderful job on my fiancé who had really bad callouses from work. After she was done, she decided to do some more just to make it better for him. Definitely coming back. $22 for his, $28 for mine. And the massage chairs are the best I've sat in. Extra points. Read Less

This salon is fantastic. My daughter and I have been to most reputable nail salons in Santa Barbara, never quite finding the exact fit. Mostly happy, but never 100% stoked. When we moved to the Mesa, we were delighted to find this little gem within walking distance from our home!As far as cleanliness and quality of the products and equipment, Charming Nails gets 5 stars. Also, the callous treatment was highly effective-- hard to find-- and, for reference, my pedicure lasted as long as it has from spa pedicures at the Wynn and Encore/Vegas and Bacara/SB. In my experience, It's uncommon to achieve this level of quality outside of a high-end spa salon. Pricing was standard for me and half the price for my daughter. Many salons in town will charge the same price for my 8-year old, which seems absurd to me and, frankly, I have elected not to return to those establishments. Pedicures for me are a relaxing time so I don't seek conversation. I generally am pretty upbeat and did not notice any negativity in the slightest from anyone in the salon. I'm surprised by the negative comments, they are not reflective of our experience at all. Two enthusiastic thumbs up! Read Less

I used to like this place until today. I picked a gel color at the beginning of my appointment. They even tried to convince me to get that same gel color on my toes. I declined and opted for regular polish with a similar color on the toes. Skip to an hour later, after the feet were done. The nail tech proceeds with using a completely different color on my hands. I tell her that wasn't the color I picked. Her response was, "oh, I forgot to tell you we don't have the color you ...picked." We then try three other colors that would be somewhat close to my toe color. Nothing I liked was in stock. So I ended up leaving with no nail color on the hands and a color I kind of liked on my feet. Since it only partially matched the original gel color I picked. They did offer to switch my toe and hand color but at that point I had been there over an hour and my daughter was getting antsy. This experience was disappointing. See More Read Less

I have been driving by this place for a year and finally gave it a try since it's right down the street from my house. I called and made an appointment for a mani/pedi and I'm so glad I did as I will be a regular from now on at Charming Nails! Susan whom I assume is the owner was finishing another client who I can tell is a long time regular. The have every color of OPI you can imagine. It's super clean and tidy as well. The music was off when I got there but she told me to sit in the pedi chair while she finished her client and told me to relax and turn the massage on, and they also turned the music on.My pedicure was great. My manicure was great. It was close to closing and she still took care and did not rush me at all. So pleasant and accommodating. There were two other clients who came in after me with appointments and I could tell they are regulars. I can see why. Both ladies working were very nice. And the price is right. Do yourself a favor and make an appointment. Ignore the negative reviews! Read Less

Very happy this nail salon is in this area! I had been driving to a spa in the neighbour for the last two years because I could not find a local nail salon that I could rely on to provide such great color & treatment options plus friendly service. And then one day I was walking through this spa and stumbled upon Pink & White! Very clean, professional, and very accommodating & kind staff! While they are high end (in terms of their prices and overall look of the salon), the ladies who work here are very nice and easy to talk to. They respect your time if you just want to close your eyes and relax, and also are there to chat if you are in the mood smile emoticon When my phone was about to die, they offered to use one of their phone chargers. So nice! Very kind people who work here! Read Less

I have been going there since day they opened and decided to write a review after noticing the negativity.  I was always seeing them coming out of the shop at night and finally asked them, joking if they are having parties after the shop closes. They locked shocked and told me they were cleaning and explained in great detail about taking every out each jet (which is the biggest source of infection) sterilizing the tools, etc...Cleanest nail place in town and great value. As a nurse that is a key point. Owner operated with low turnover in staff. My schedule is variable and they are great about same day appointments. 90% of the time I call, they say can you come now, I say I'll be there in 5 minutes but occasionally especially during holiday times, like everyone they are busy. I don't understand the negative comments regarding  customer service but I am not one that needs  chit chat and like to get in and out.  Sue the owner talks fast and her accent may come off as gruff to some, but I like most of the regular customers enjoy going there.  I have seen people walk in wanting a appointment for 2 a Saturday and get a attitude if they have to wait. Sometimes people get the customer service they deserve. The quality of the service is excellent. I am hard on my feet, barefoot beach running and garden in flip flops and am always amazed how long the pedicures last, they will grow out before they chip.  My only complaint is they stopped carrying Million Dollar Red. I give stars based on the type of business, i.e a coffee shop is rated to relative standards, a cafe is not compared to a Michalin star restaurant. This is a local nail shop that deserves every star . Read Less

I liked this place a lot. They have a great price on a mani/pedi. They always do a good job. It is best to go at a non-rush time. The staff is nice, and the type that don't really talk to you when you are getting your nails done- which I personally like. They offer a huge selection of color. This is my to go place from now on. Read Less

Great environment, friendly staff, and amazing work is what I have to say about this salon. My tech is great at what she does. Very artistic and creative. I showed her a picture of what I want and she perfects it and my nails look way better than the picture. Incredible talent and she's very patient.Read Less

Incredibly rude. I live around the corner and walked in to try to get a manicure. I was not greeted by anyone and when someone finally noticed me standing in the doorway I was just told no and wouldn't take me as a walk in. I asked to make an appt for the next day and the lady looked at me and said no, I have to work and turned back to her current customer. Fine I will take my local business elsewhere. Read Less

I read the previous reviews and should have listened! I am here for the Summer and tried out this place for a pedicure and a gel mani. First, the pedicure seemed fine in the beginning but she cut them far too short after I asked for a simple trim. Second, the gel mani didn't even last a week. I've been wearing gels for years and am a supporter of opi. This salon only had a handful of gels to choose from none of which were the opi brand. I went in 5 days after my mani to ask for a redo and she basically refused me. I STRONGLY believe that if you want a quality mani/ pedi that you avoid this salon at all costs! Read Less

I got an infection.... Twice. The first time I got a nail infection, but wasn't sure if it was them... Then several months later I go back, and the woman sits me in a pedi tub I didn't know had been sterilized or not, then proceeded to grab used instruments and files with toe dust all over them (they were clearly used with soiled towels and used gloves on a tray next to her) and try to start to do my toes. I stopped her, and said, "no, those are used. I want a new one." She started arguing with me, saying "it's ok, one side used, other side clean." Yeah, I'm sure the health department codes read like that.Ummmmmmm, no. Especially when both sides have the white nail dust streaks on them.  I got up to leave and she decided to get a clean instrument. She finished up and I think may have used clean instruments the rest of the time, but the metal tools were pulled from a drawer instead of a wrapper or barbicide container so I have my doubts.Anyway, a few weeks later I get athletes foot. I've never had it before.Besides their blatant disregard for sanitation, their prices are reasonable, and service is ok.... Just make sure to bring your own tools because they are clearly cutting corners. I guess it isn't so cheap when I think about all the money I spend on healing myself from their practices. I really wish they were better- they're near my home and I would use them much more if I thought they were safe. Read Less

Had a great experience with acrylic nails that look VERY natural and came out PERFECT!!! I made an appointment for just a pedicure and was lucky they had time to do both the acrylic as well as the pedicure, will be going back regularly as this is very close to my house Read Less

They were rude and treated me like I couldn't afford a damn manicure because I look like a college student. Then when I tried to leave through the front (I parked in the back but wanted to go next door to get a wax) they wouldn't let me go through the front door. Read Less

I've been curious to try this place out for some time since I live right down the street and finally got to on Saturday. The ambiance is very zen with the beach art on the walls and the place looks clean. I had to make an appointment since it looks like they are short staffed. At least I got in the same day! I wanted to get pampered for new years eve. They even had Jersey Shore on the television, which served for great entertainment while I got a mani/pedi. They have a great selection of colors and work to make sure you have beautiful nails before you leave. Let's just say, I got my nails done on Saturday and they still haven't chipped. It's now Wednesday! Usually they start chipping the next day so I am happier than a clam. I will hopefully be coming back on my next visit to SB. Read Less