I wish I could give this place ZERO stars. Our experience was terrible. My 9yo daughter and I were super excited to get our nails done but when we got there the 1st thing we noticed was a small sized ... Read More
I wish I could give this place ZERO stars. Our experience was terrible. My 9yo daughter and I were super excited to get our nails done but when we got there the 1st thing we noticed was a small sized trash can full of discusting trash, gross. Another customer told one of the ladies that the trash can was full but she didnt seem to care. As soon as I sat down I told the lady I do NOT want my acrylic nails thick, I must've said it like 10 times and she disregarded my request, my nails were super thick and the quality was crap. I had to go to a different nail salon to have them fixed. Also her energy was frustrating, I know they were busy but last thing you want to feel at a nail salon is like you are a burden or like you are making them waste their time and its not like they are not getting paid for their services, not doing anyone a free favor. My girl wanted black and yellow Batman design nails. We told her and she said "No, can't do design, i don't do design". We were dissapointed but asked if there was any other lady that could do design, she said "yes but they busy". After getting my nails done, super thick, wrong shape, I had told her I wanted them almond shaped, even showed her a picture from my phone. She gave me square shaped 'cause according to her, looked more "Natural". While we were there we also noticed that whenever new customers would come in, the owner would ask them "what you want?" they would say pedicure, eyebrows waxed, manicure, etc. Owner would say "one minute, you wait one minute" and made them wait, one customer waited at least 45 minutes, at one point she was ready to leave but the owner, convinced her to stay, sat her in one of the pedicure chairs and left her there, she mentioned that her water was cold from waiting so long. I told my lady which color i wanted, a light pink, she said "this is better" pointing to a grey color, i told her "no, I want light pink". She proceeded to look for it, took her about 10 minutes and came back with a light salmon, said she didn't have light pink and that this was close. The owner also looked like she was mad, speaking madly in her language.Terrible! So sad and dissapointing, I paid $20, no tip but I would've gladly pay $50 in order to avoid an experience like this plus my baby girl's sad face 'cause they wouldn't do her nails as planned. We are never, EVER going back!!! Read Less