23 Reviews

Cabana Nails & Waxing

San Leandro, California
Reviews
Teresa Sabin
16 May 2018
REPORT
I had a mani/pedi and it was wonderfully relaxing with nice results.
Ericka Castillo
2 May 2018
REPORT
The place has a real nice paint job. I came in for full leg and underarm waxing. I have waxed my legs for over 20 years, and it has not hurt like today’s wax in over a decade. The room I was in had “r... Read More
The place has a real nice paint job. I came in for full leg and underarm waxing. I have waxed my legs for over 20 years, and it has not hurt like today’s wax in over a decade. The room I was in had “relaxing” music up so loud that it would be impossible to have a conversation woth someone. The woman who waxed my legs had no real order as to the waxing. She couldn’t understand why i kept my knees bent when she was waxing that area. It was obvious to someone with experience, to stretch the skin and not hurt or bruise. I told her twice that she was going to bruise my skin the way she was waxing. Then when she was finished with one underarm she used the same stip she had for waxing, fild it in half and use the back side for oil on my skin. Which she proceeded to rub as if I needed a loofah style of rub on freshly waxxed underarm?!? No thank you. Never coming back. Price was reasonable and like I said the paint job and decor is nice. Read Less
SANDRA RUIZ
30 Apr 2018
REPORT
Today I have never been so unhappy with their job before they started on my nails. I asked if they could make the design I have in my phone after the lady spoke to a few people in their own language a... Read More
Today I have never been so unhappy with their job before they started on my nails. I asked if they could make the design I have in my phone after the lady spoke to a few people in their own language and few came to see it they said yes. When the person was doing the design it did not look nothing like it not even close enough. When she removed the polish for the second time and told her that it do not look right that it was messy she stood up without saying anything and walk away . The other lady that said yes they could do it in the first place came back and suggested to just put clear polish and leave them. I say if I'm paying and I am been charged for what I want make it worth. I'm so upset I sure won't be back. Read Less
Amelia Quiroz
23 Apr 2018
REPORT
What a nightmare. I am new to acrylics and wanted to get them off. The lady manager at the desk came over to me and proceeded to rip them off after I said I wanted them off. I kept complaining that it... Read More
What a nightmare. I am new to acrylics and wanted to get them off. The lady manager at the desk came over to me and proceeded to rip them off after I said I wanted them off. I kept complaining that it was too much and at the third middle finger (right hand) she drew blood as she broke into the nail bed. Doesn't say anything and just throws super glue on it. I was sweating by the time she got to the pinky, where she ended up ripping the tip of the nail bed off. Again, acts as if nothing. The whole time I am telling her this is torture and she just ignores me. Does not once apologize or offer to soak them off (which I did not know was an option!!!). I complained enough to where she slowed down but it was her duties at the desk that made her stop. I got a very nice lady that ended up finishing the job with much more empathy and kindness. The manager that did the damage charged me the full price at the desk before I complained she made me bleed and I was still in pain. She responded with, "You are too sensitive." Excuse me but you tore into my nail bed on one finger and tore a quarter of another nail bed off. That isn't anywhere being too sensitive.You are not supposed to make people bleed or make them uncomfortable. She acted as if she was doing me a favor by giving me a "discount" of $5 from my total. I'm still in pain and can barely do anything with my hands. I've taken pictures and am considering taking additional action. Never going there again. The manager made it clear they don't care about their customers. Unbelievable. Read Less
Audrey M.
26 Feb 2018
REPORT
I've been coming to Cabana for about 2 years now. I've seen just about everyone in there and they are all kind. However, today I was graced with getting TINA as my nail technician and felt the need to... Read More
I've been coming to Cabana for about 2 years now. I've seen just about everyone in there and they are all kind. However, today I was graced with getting TINA as my nail technician and felt the need to let everyone know how fantastic she is. Her personality is so sweet and endearing, her filing is precise and she takes her time! She paid attention to detail and spent time fixing things that technicians in the past have skipped over. I felt super comfortable sitting and chatting with her and just love how she did my nails. I will be asking for Tina in the future! Read Less
Keisha W.
2 Feb 2018
REPORT
I like this place. A couple of my gf fromelementary school planned to meet up there for some girl time. It was nice, clean, relaxed and we just hung out. The services were great. Been there on several... Read More
I like this place. A couple of my gf fromelementary school planned to meet up there for some girl time. It was nice, clean, relaxed and we just hung out. The services were great. Been there on several occasions and I've had several different manicurists, they were had pretty good, although I have my fav. I will go back. I like going mid week, day/night, hasn't seemed to matter, I've had go experiences all around. Read Less
Allie R.
26 Jan 2018
REPORT
I am so upset , Saturday was my second visit to this salon , and I had a good experience. Until the day after my toe started hurting so I kept checking on it . Today I decided to put pressure on my to... Read More
I am so upset , Saturday was my second visit to this salon , and I had a good experience. Until the day after my toe started hurting so I kept checking on it . Today I decided to put pressure on my toe and green pus started to ooze out. I am so upset and would like my money back. They charged me 35 for gel polish on regular manicure and the pedicure was 25, which was ok. But for the amount I payed I was not expecting fungus from this business ! Side not my gel polish chipped in two days Read Less
Michelle King
22 Dec 2017
REPORT
I was really disappointed in their work. My nails broke within a week. And I paid a good $50 more than i do at my regular spot. Not going back
Y. Abigail H.
7 Oct 2017
REPORT
Cabana Nails & Waxing...I feel like I have mixed reviews about this place. I like that it's daily clean and I like that they bring out a bowl as opposed to the pedicure chairs. That's about it all I l... Read More
Cabana Nails & Waxing...I feel like I have mixed reviews about this place. I like that it's daily clean and I like that they bring out a bowl as opposed to the pedicure chairs. That's about it all I like. It's a decent spot, but honestly I'm not blown away or raving about it. I won't mind coming back, but it's not that I would go out of my way to come back here. Read Less
Dedie B.
29 Sep 2017
REPORT
I tried this place last year but had such a horrible experience that I tried to black it out of my mind completely. Just driving by today, the memories came flooding back and I knew that it was my dut... Read More
I tried this place last year but had such a horrible experience that I tried to black it out of my mind completely. Just driving by today, the memories came flooding back and I knew that it was my duty to warn any unaware consumers out here. I was drawn in the shop for the first time because of the decor. It was maybe an hour before they were closing but I was only coming to have Acrylic nails removed which is normally quick & easy so they were happy to welcome me and start on the job mind you, I have had this done quick&easy so many times but for some reason the woman who started on my nails was having such a hard time...not sure if it was a lack of training or fear maybe...that she had to get back up! Never in all my years of having my nails done or removed  did I have to have two people working on me at the same time (each lady working on a different hand) and still both of them managed to hurt me and make it a painful experience. Mind you I have had Acrylic removed too many times to count at various shops Worldwide and this is the only place ever that left me in such pain. Usually it only takes maybe 30 minutes tops but I ended up being the last customer to leave the shop after they had closed and locked up! Finally the 2 ladies ripping off my nails get it done and it's  time to leave and I go to pay a 3rd woman upfront (think my total was maybe $10) and somehow next thing I know I'm arguing with her over a few dollars because she gave me incorrect change and was trying to convince me that I was wrong and she was right. By that time I was just ready to get home after working all day and being put through this ordeal & argument to boot, vowing never to set foot in that place ever again. I gave it one star for their decor but what's the point of a beautiful apple if it's bad on the inside? I hope that no one else has to go through what they put me through. Read Less
Cecilia N.
14 Aug 2017
REPORT
Let me just start by saying I never do reviews and I've been to so pretty unsatisfactory places. My friend want to get her nails done I decided to get mine done as well. We got there and were greeted ... Read More
Let me just start by saying I never do reviews and I've been to so pretty unsatisfactory places. My friend want to get her nails done I decided to get mine done as well. We got there and were greeted sat down. I asked for a full set and just received a manicure. My friend was waiting to get her fill. Two woman walk in and they were like we're just had dinner and wanted to get our nails done. They ask what they were getting they sat down and waited.  The lady that was getting her nails done when we came in was done so we thought obviously they start my friends fill. Boy were we wrong they started doing the other ladies nails. When I mentioned that my friend was waiting for her fill. The manicurist told me you want me to do you nails you need to call. I was really upset with the fact that she lied I had heard the entire conversation they had just so happened to walk in. Next thing I know I was being asked to pay before they continued to do my nails. They didn't ask anyone else to pay first. I don't know if it was because of me asking about my friend being serviced or what. When my nails were finally done I realized why I was told to pay first. My coats weren't even I had polish on my fingers and some of my nails weren't covered. I honestly couldn't have had my 10 year older niece do a better job. I give this shop a one star because I have had a horrible experience. Read Less
Marycruz C.
8 Aug 2017
REPORT
I gave 1star but my mani pedi by Amy was great. I got my eyebrows done and came out with almost half my eyebrow waxed off by Winnie not to mention my eyebrows are way too thin, I came in with extra ha... Read More
I gave 1star but my mani pedi by Amy was great. I got my eyebrows done and came out with almost half my eyebrow waxed off by Winnie not to mention my eyebrows are way too thin, I came in with extra hair around my eyebrows due to not having them waxed in over a month but came out with almost no shape, way too thin (usually get a natural clean look) and the end of my left eyebrow off. Read Less
Latrese J.
4 Aug 2017
REPORT
I got a pedicure last weekend courtesy of my daughter. I was nervous because of the reviews. I actually enjoyed my pedicure. The ambience was nice, my pedicure was nice and I loved my feet being soake... Read More
I got a pedicure last weekend courtesy of my daughter. I was nervous because of the reviews. I actually enjoyed my pedicure. The ambience was nice, my pedicure was nice and I loved my feet being soaked in fresh lemon slices and rose pedals. After my service I was reclined to relax for a few moments. I will definitely be back! Read Less
Lashon Patterson
2 Aug 2017
REPORT
I've been going here since they open..very nice people clean environment and the prices are great...
Muisi-kongo M.
26 Jul 2017
REPORT
Just left Cabana Nails. This was my second visit. The first time was courtesy of a gift card from my sister for my bday a few months ago. First visit, I got a pedicure and was very happy with the resu... Read More
Just left Cabana Nails. This was my second visit. The first time was courtesy of a gift card from my sister for my bday a few months ago. First visit, I got a pedicure and was very happy with the results. I liked the ambiance and friendly reception. Today, my Mani/Pedi experience left much to be desired. They were running a tropical themed mani/pedi special for $52 which the front desk person sold me on. I paid a few extra dollars to get a gel manicure. When I sat down, the friendly pedicurist greeted me, brought hot water in bronze-colored tin asked me if the temp was ok. Manicurist wasn't as personable, but I was reserving judgement til her work was done. Don't know about you, but a little divadom is acceptable as long as you're good at what you do.Any who, soon after we started, Tracy, the manicurist, stopped to take a phone call. A few minutes later, after 1st & 2nd coat and few rounds of hokiepokie in and out of the nail dryer, she was done. I looked down at my hands and saw a poorly done 3-week old manicure complete with polish splatterings, blotches and nails that were not fully polished. I pointed it all out to her. She used her file to try and correct some things. I asked if she could use alcohol to clean up further. She did so hurriedly. I tired of the back and forth. And didn't have the time or energy to coach her through a satisfactory manicure, so I let it go (kinda).(Though strangely, I found time to write this loooong review but I digress)As I waited for the pedicurist to finish, I carefully inspected my hands. The pedicurist stopped to look at them, shook her and commented that my cuticles were not cut down well enough. When the pedicurist finished up, I gave her her  tip and headed to the front to pay. Before paying,  I showed the cashier (who likely doubles as the shop owner) my nails and expressed that I was really unhappy with my manicure. She made some comment about my nails being short and that's why the manicure came out the way it did. She was completely unbothered and made no attempt at providing good customer service to an unsatisfied customer -- mainly ME. She was obviously just hoping to fast forward to the part where I hand her some form of payment.And I did. But not before I tried to give her another chance to make it right, by letting her know that this was my 2nd visit,  and that I had returned because my 1st experience was so great...but still -- Nothing. Blank stare.So I paid. Asked if they had Yelp and proceeded to walk out. Never to return again. And this, my friends is how my very 1st Yelp review was born. I hope you enjoyed the read. And while I have 10 million other things to do, I was inspired by this grave injustice to write this bit of prose. Welp, i won't get back the time and the money is spent, but at least we have the prose.* Fin * Read Less
Lilly M.
8 Jul 2017
REPORT
This place gets 3 stars because it's not the worst but not the best. I made an appointment for 12pm and I went in 10 minutes earlier and still had to wait over 20 minutes to get help. I told the lady ... Read More
This place gets 3 stars because it's not the worst but not the best. I made an appointment for 12pm and I went in 10 minutes earlier and still had to wait over 20 minutes to get help. I told the lady o wanted coffin shaped nails with marble designs. She said she could do it so I trusted her. She ended up just painting black lines on my nails and smeared them, when I told her I didn't like them she got upset. She then called 3 of her co workers over and I showed them the picture of what I wanted and said that looked nothing like the picture she just drew lines. They then tried to make me feel bad and started speaking in their language I'm assuming about me. I could tell the lady was mad so I told her just do the nails all white. Will not be coming here again, the ladies gossip right in front of you. Read Less
Sofia Lopez
7 Jul 2017
REPORT
I went in with my old set still on so they removed them but didn't know how to i was in so much pain they made 2 of my nails bleed worst server . Then to top it off they charged me way over priced i g... Read More
I went in with my old set still on so they removed them but didn't know how to i was in so much pain they made 2 of my nails bleed worst server . Then to top it off they charged me way over priced i got simple coral colored coffin shaped nails with 1 rhinestone on my thumb and ringer they charged me $50 which is wayy ocer priced for simple plain nails i was mad and then the lady that did my nails followed me to the front and made me give her a tip after she hurt me and i was literally screaming and she was just laughing. The Rinestones fell off with in a week and 3 of my nails have broke . WORST NAIL PLACE NEVER GOING THERE AGAIN. Read Less
Alicia A.
6 Jul 2017
REPORT
First time here, I made reservations for 4 of us at 11am.  Didn't realize how expansive this salon was.  The girls got seated first then we got seated but it took almost 15Minutes before we got our tu... Read More
First time here, I made reservations for 4 of us at 11am.  Didn't realize how expansive this salon was.  The girls got seated first then we got seated but it took almost 15Minutes before we got our tubs of water to soak our feet in.  Once we got started there was a minimum of 2 person working on you, be it manicures or pedicures. It was fast and quick similar to a factory assembly line. Most of the techs did not carry a conversation, although some did. I had Alice, she was ok but with cleaning the nails, there was some pain associated with it. Thank goodness, I did not bleed!  I felt like the kids got a better techs than the adults! I opted for gel nails for the manicure, I can't complain about it. It was efficient and fast. The techs that worked with the girls seems to be genuine attention to the girls. Thank you for that! It was my niece first mani and pedi, it was a great experience for her! My sis in law mani and pedi is already messed up, her nails were uneven and her toes already chipped. Pricing wise, a tad on the pricey side and the thing I do not appreciate is how aggressive they are in getting tips.  They congregate near you and make sure you know who worked on you so that you can dole out the tips. For the 4 of us, tips of $40, due to the amount of techs working on you. May or may not be back, the place looks clean but it definitely nice in there. They don't have the massage chairs I like.  I just don't like the upselling they have. Read Less
Glad V.
2 Jul 2017
REPORT
I've been coming here for the the last 2 years. While I appreciate the ambience, the design, the music, the chair- it doesn't make up for their bad service.The ladies that did my pedi did not understa... Read More
I've been coming here for the the last 2 years. While I appreciate the ambience, the design, the music, the chair- it doesn't make up for their bad service.The ladies that did my pedi did not understand or speak very well English. I've ask them to do a "cut down" or trim and instead she kept filing my nails. I insisted on getting it filed and she kept saying don't worry it's ok. Umm no it's not ok, it took forever for her to file and she kept filing til it had reached the skin. They charge you a lot for a design, you show them a simple picture and they still do a bad job. They also don't want share their wifi for some reason.It's really hard to try to communicate to any of them due to their lack of English. Never coming back here again. Read Less
Katy Duffy-Sherr
1 Jul 2017
REPORT
They quickly had me seated for a walk-in Mani pedi. Great customer service, kind technicans and plenty of colors to choose from. My toes look spectacular. My fingernails have one or two minor mess ups... Read More
They quickly had me seated for a walk-in Mani pedi. Great customer service, kind technicans and plenty of colors to choose from. My toes look spectacular. My fingernails have one or two minor mess ups but are only noticable by me. I will be coming back for sure!!Read Less
Tiffany C.
28 Jun 2017
REPORT
First time here and had an appointment for 3 girls, but when we arrived another group of girls was helped first.My nail tech Tracy was extremely rude and did a sub par job on my gel manicure ($27). He... Read More
First time here and had an appointment for 3 girls, but when we arrived another group of girls was helped first.My nail tech Tracy was extremely rude and did a sub par job on my gel manicure ($27). Her work was blotchy, uneven, and did not cover my cuticles or the side of my nails. While painting my nails, she was distracted and kept looking around instead of focusing on my nails. When I asked her for another coat of color, she told me she was busy and walked away from me. She just got up and walked away, I was shocked! Her dismissive and rude attitude would have prevented me from ever coming here again. I went to the receptionist to tell her about by horrible experience and she empathized that she would have someone else fix it. I had an appointment and couldn't come back so Kim, another nail tech very kindly added another coat for me.After a few hours, all the layers had clumped together and I was very disappointed, as I had gotten this mani for a wedding this weekend. I called the salon and they told me I could come back in and they would redo everything. Luckily, I had client cancellations and was able to take more time out of my day to have them soak off my gel and repaint.Now I am finally satisfied with the final outcome, but still ended up taking an extra hour to come back and spent more because I tipped the woman who fixed everything. Read Less
Germaine Olson
18 Jun 2017
REPORT
Just came back from cancun, was in the ocean,sand, pool, my shellac is still good, very nice staff, beautiful inside
Giovanna Gomez
12 May 2017
REPORT
It was horrible there. They cant do eyebrowns and the front desk lady is super rude and she always try to over charge people without letting customers know. I have gone 2 times and both times they hav... Read More
It was horrible there. They cant do eyebrowns and the front desk lady is super rude and she always try to over charge people without letting customers know. I have gone 2 times and both times they have made me bleed and messed up my eyebrows. Read Less
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Please call
(510) 483-1997
1475 East 14th Street
San Leandro California 94577
Business Hours
Monday
Mon
09:30AM-19:00PM
Tuesday
Tue
09:30AM-19:00PM
Wednesday
Wed
09:30AM-19:00PM
Thursday
Thu
09:30AM-19:00PM
Friday
Fri
09:30AM-19:00PM
Saturday
Sat
09:30AM-19:00PM
Sunday
Sun
10:00AM-18:00PM
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Cabana Nails & Waxing

San Leandro, California
(23)
1475 East 14th Street
San Leandro California 94577
Monday
09:30AM-19:00PM
Tuesday
09:30AM-19:00PM
Wednesday
09:30AM-19:00PM
Thursday
09:30AM-19:00PM
Friday
09:30AM-19:00PM
Saturday
09:30AM-19:00PM
Sunday
10:00AM-18:00PM
Teresa Sabin
16 May 2018
REPORT
I had a mani/pedi and it was wonderfully relaxing with nice results.
Ericka Castillo
2 May 2018
REPORT
The place has a real nice paint job. I came in for full leg and underarm waxing. I have waxed my legs for over 20 years, and it has not hurt like today’s wax in over a decade. The room I was in had “r... Read More
The place has a real nice paint job. I came in for full leg and underarm waxing. I have waxed my legs for over 20 years, and it has not hurt like today’s wax in over a decade. The room I was in had “relaxing” music up so loud that it would be impossible to have a conversation woth someone. The woman who waxed my legs had no real order as to the waxing. She couldn’t understand why i kept my knees bent when she was waxing that area. It was obvious to someone with experience, to stretch the skin and not hurt or bruise. I told her twice that she was going to bruise my skin the way she was waxing. Then when she was finished with one underarm she used the same stip she had for waxing, fild it in half and use the back side for oil on my skin. Which she proceeded to rub as if I needed a loofah style of rub on freshly waxxed underarm?!? No thank you. Never coming back. Price was reasonable and like I said the paint job and decor is nice. Read Less
SANDRA RUIZ
30 Apr 2018
REPORT
Today I have never been so unhappy with their job before they started on my nails. I asked if they could make the design I have in my phone after the lady spoke to a few people in their own language a... Read More
Today I have never been so unhappy with their job before they started on my nails. I asked if they could make the design I have in my phone after the lady spoke to a few people in their own language and few came to see it they said yes. When the person was doing the design it did not look nothing like it not even close enough. When she removed the polish for the second time and told her that it do not look right that it was messy she stood up without saying anything and walk away . The other lady that said yes they could do it in the first place came back and suggested to just put clear polish and leave them. I say if I'm paying and I am been charged for what I want make it worth. I'm so upset I sure won't be back. Read Less
Amelia Quiroz
23 Apr 2018
REPORT
What a nightmare. I am new to acrylics and wanted to get them off. The lady manager at the desk came over to me and proceeded to rip them off after I said I wanted them off. I kept complaining that it... Read More
What a nightmare. I am new to acrylics and wanted to get them off. The lady manager at the desk came over to me and proceeded to rip them off after I said I wanted them off. I kept complaining that it was too much and at the third middle finger (right hand) she drew blood as she broke into the nail bed. Doesn't say anything and just throws super glue on it. I was sweating by the time she got to the pinky, where she ended up ripping the tip of the nail bed off. Again, acts as if nothing. The whole time I am telling her this is torture and she just ignores me. Does not once apologize or offer to soak them off (which I did not know was an option!!!). I complained enough to where she slowed down but it was her duties at the desk that made her stop. I got a very nice lady that ended up finishing the job with much more empathy and kindness. The manager that did the damage charged me the full price at the desk before I complained she made me bleed and I was still in pain. She responded with, "You are too sensitive." Excuse me but you tore into my nail bed on one finger and tore a quarter of another nail bed off. That isn't anywhere being too sensitive.You are not supposed to make people bleed or make them uncomfortable. She acted as if she was doing me a favor by giving me a "discount" of $5 from my total. I'm still in pain and can barely do anything with my hands. I've taken pictures and am considering taking additional action. Never going there again. The manager made it clear they don't care about their customers. Unbelievable. Read Less
Audrey M.
26 Feb 2018
REPORT
I've been coming to Cabana for about 2 years now. I've seen just about everyone in there and they are all kind. However, today I was graced with getting TINA as my nail technician and felt the need to... Read More
I've been coming to Cabana for about 2 years now. I've seen just about everyone in there and they are all kind. However, today I was graced with getting TINA as my nail technician and felt the need to let everyone know how fantastic she is. Her personality is so sweet and endearing, her filing is precise and she takes her time! She paid attention to detail and spent time fixing things that technicians in the past have skipped over. I felt super comfortable sitting and chatting with her and just love how she did my nails. I will be asking for Tina in the future! Read Less
Keisha W.
2 Feb 2018
REPORT
I like this place. A couple of my gf fromelementary school planned to meet up there for some girl time. It was nice, clean, relaxed and we just hung out. The services were great. Been there on several... Read More
I like this place. A couple of my gf fromelementary school planned to meet up there for some girl time. It was nice, clean, relaxed and we just hung out. The services were great. Been there on several occasions and I've had several different manicurists, they were had pretty good, although I have my fav. I will go back. I like going mid week, day/night, hasn't seemed to matter, I've had go experiences all around. Read Less
Allie R.
26 Jan 2018
REPORT
I am so upset , Saturday was my second visit to this salon , and I had a good experience. Until the day after my toe started hurting so I kept checking on it . Today I decided to put pressure on my to... Read More
I am so upset , Saturday was my second visit to this salon , and I had a good experience. Until the day after my toe started hurting so I kept checking on it . Today I decided to put pressure on my toe and green pus started to ooze out. I am so upset and would like my money back. They charged me 35 for gel polish on regular manicure and the pedicure was 25, which was ok. But for the amount I payed I was not expecting fungus from this business ! Side not my gel polish chipped in two days Read Less
Michelle King
22 Dec 2017
REPORT
I was really disappointed in their work. My nails broke within a week. And I paid a good $50 more than i do at my regular spot. Not going back
Y. Abigail H.
7 Oct 2017
REPORT
Cabana Nails & Waxing...I feel like I have mixed reviews about this place. I like that it's daily clean and I like that they bring out a bowl as opposed to the pedicure chairs. That's about it all I l... Read More
Cabana Nails & Waxing...I feel like I have mixed reviews about this place. I like that it's daily clean and I like that they bring out a bowl as opposed to the pedicure chairs. That's about it all I like. It's a decent spot, but honestly I'm not blown away or raving about it. I won't mind coming back, but it's not that I would go out of my way to come back here. Read Less
Dedie B.
29 Sep 2017
REPORT
I tried this place last year but had such a horrible experience that I tried to black it out of my mind completely. Just driving by today, the memories came flooding back and I knew that it was my dut... Read More
I tried this place last year but had such a horrible experience that I tried to black it out of my mind completely. Just driving by today, the memories came flooding back and I knew that it was my duty to warn any unaware consumers out here. I was drawn in the shop for the first time because of the decor. It was maybe an hour before they were closing but I was only coming to have Acrylic nails removed which is normally quick & easy so they were happy to welcome me and start on the job mind you, I have had this done quick&easy so many times but for some reason the woman who started on my nails was having such a hard time...not sure if it was a lack of training or fear maybe...that she had to get back up! Never in all my years of having my nails done or removed  did I have to have two people working on me at the same time (each lady working on a different hand) and still both of them managed to hurt me and make it a painful experience. Mind you I have had Acrylic removed too many times to count at various shops Worldwide and this is the only place ever that left me in such pain. Usually it only takes maybe 30 minutes tops but I ended up being the last customer to leave the shop after they had closed and locked up! Finally the 2 ladies ripping off my nails get it done and it's  time to leave and I go to pay a 3rd woman upfront (think my total was maybe $10) and somehow next thing I know I'm arguing with her over a few dollars because she gave me incorrect change and was trying to convince me that I was wrong and she was right. By that time I was just ready to get home after working all day and being put through this ordeal & argument to boot, vowing never to set foot in that place ever again. I gave it one star for their decor but what's the point of a beautiful apple if it's bad on the inside? I hope that no one else has to go through what they put me through. Read Less
Cecilia N.
14 Aug 2017
REPORT
Let me just start by saying I never do reviews and I've been to so pretty unsatisfactory places. My friend want to get her nails done I decided to get mine done as well. We got there and were greeted ... Read More
Let me just start by saying I never do reviews and I've been to so pretty unsatisfactory places. My friend want to get her nails done I decided to get mine done as well. We got there and were greeted sat down. I asked for a full set and just received a manicure. My friend was waiting to get her fill. Two woman walk in and they were like we're just had dinner and wanted to get our nails done. They ask what they were getting they sat down and waited.  The lady that was getting her nails done when we came in was done so we thought obviously they start my friends fill. Boy were we wrong they started doing the other ladies nails. When I mentioned that my friend was waiting for her fill. The manicurist told me you want me to do you nails you need to call. I was really upset with the fact that she lied I had heard the entire conversation they had just so happened to walk in. Next thing I know I was being asked to pay before they continued to do my nails. They didn't ask anyone else to pay first. I don't know if it was because of me asking about my friend being serviced or what. When my nails were finally done I realized why I was told to pay first. My coats weren't even I had polish on my fingers and some of my nails weren't covered. I honestly couldn't have had my 10 year older niece do a better job. I give this shop a one star because I have had a horrible experience. Read Less
Marycruz C.
8 Aug 2017
REPORT
I gave 1star but my mani pedi by Amy was great. I got my eyebrows done and came out with almost half my eyebrow waxed off by Winnie not to mention my eyebrows are way too thin, I came in with extra ha... Read More
I gave 1star but my mani pedi by Amy was great. I got my eyebrows done and came out with almost half my eyebrow waxed off by Winnie not to mention my eyebrows are way too thin, I came in with extra hair around my eyebrows due to not having them waxed in over a month but came out with almost no shape, way too thin (usually get a natural clean look) and the end of my left eyebrow off. Read Less
Latrese J.
4 Aug 2017
REPORT
I got a pedicure last weekend courtesy of my daughter. I was nervous because of the reviews. I actually enjoyed my pedicure. The ambience was nice, my pedicure was nice and I loved my feet being soake... Read More
I got a pedicure last weekend courtesy of my daughter. I was nervous because of the reviews. I actually enjoyed my pedicure. The ambience was nice, my pedicure was nice and I loved my feet being soaked in fresh lemon slices and rose pedals. After my service I was reclined to relax for a few moments. I will definitely be back! Read Less
Lashon Patterson
2 Aug 2017
REPORT
I've been going here since they open..very nice people clean environment and the prices are great...
Muisi-kongo M.
26 Jul 2017
REPORT
Just left Cabana Nails. This was my second visit. The first time was courtesy of a gift card from my sister for my bday a few months ago. First visit, I got a pedicure and was very happy with the resu... Read More
Just left Cabana Nails. This was my second visit. The first time was courtesy of a gift card from my sister for my bday a few months ago. First visit, I got a pedicure and was very happy with the results. I liked the ambiance and friendly reception. Today, my Mani/Pedi experience left much to be desired. They were running a tropical themed mani/pedi special for $52 which the front desk person sold me on. I paid a few extra dollars to get a gel manicure. When I sat down, the friendly pedicurist greeted me, brought hot water in bronze-colored tin asked me if the temp was ok. Manicurist wasn't as personable, but I was reserving judgement til her work was done. Don't know about you, but a little divadom is acceptable as long as you're good at what you do.Any who, soon after we started, Tracy, the manicurist, stopped to take a phone call. A few minutes later, after 1st & 2nd coat and few rounds of hokiepokie in and out of the nail dryer, she was done. I looked down at my hands and saw a poorly done 3-week old manicure complete with polish splatterings, blotches and nails that were not fully polished. I pointed it all out to her. She used her file to try and correct some things. I asked if she could use alcohol to clean up further. She did so hurriedly. I tired of the back and forth. And didn't have the time or energy to coach her through a satisfactory manicure, so I let it go (kinda).(Though strangely, I found time to write this loooong review but I digress)As I waited for the pedicurist to finish, I carefully inspected my hands. The pedicurist stopped to look at them, shook her and commented that my cuticles were not cut down well enough. When the pedicurist finished up, I gave her her  tip and headed to the front to pay. Before paying,  I showed the cashier (who likely doubles as the shop owner) my nails and expressed that I was really unhappy with my manicure. She made some comment about my nails being short and that's why the manicure came out the way it did. She was completely unbothered and made no attempt at providing good customer service to an unsatisfied customer -- mainly ME. She was obviously just hoping to fast forward to the part where I hand her some form of payment.And I did. But not before I tried to give her another chance to make it right, by letting her know that this was my 2nd visit,  and that I had returned because my 1st experience was so great...but still -- Nothing. Blank stare.So I paid. Asked if they had Yelp and proceeded to walk out. Never to return again. And this, my friends is how my very 1st Yelp review was born. I hope you enjoyed the read. And while I have 10 million other things to do, I was inspired by this grave injustice to write this bit of prose. Welp, i won't get back the time and the money is spent, but at least we have the prose.* Fin * Read Less
Lilly M.
8 Jul 2017
REPORT
This place gets 3 stars because it's not the worst but not the best. I made an appointment for 12pm and I went in 10 minutes earlier and still had to wait over 20 minutes to get help. I told the lady ... Read More
This place gets 3 stars because it's not the worst but not the best. I made an appointment for 12pm and I went in 10 minutes earlier and still had to wait over 20 minutes to get help. I told the lady o wanted coffin shaped nails with marble designs. She said she could do it so I trusted her. She ended up just painting black lines on my nails and smeared them, when I told her I didn't like them she got upset. She then called 3 of her co workers over and I showed them the picture of what I wanted and said that looked nothing like the picture she just drew lines. They then tried to make me feel bad and started speaking in their language I'm assuming about me. I could tell the lady was mad so I told her just do the nails all white. Will not be coming here again, the ladies gossip right in front of you. Read Less
Sofia Lopez
7 Jul 2017
REPORT
I went in with my old set still on so they removed them but didn't know how to i was in so much pain they made 2 of my nails bleed worst server . Then to top it off they charged me way over priced i g... Read More
I went in with my old set still on so they removed them but didn't know how to i was in so much pain they made 2 of my nails bleed worst server . Then to top it off they charged me way over priced i got simple coral colored coffin shaped nails with 1 rhinestone on my thumb and ringer they charged me $50 which is wayy ocer priced for simple plain nails i was mad and then the lady that did my nails followed me to the front and made me give her a tip after she hurt me and i was literally screaming and she was just laughing. The Rinestones fell off with in a week and 3 of my nails have broke . WORST NAIL PLACE NEVER GOING THERE AGAIN. Read Less
Alicia A.
6 Jul 2017
REPORT
First time here, I made reservations for 4 of us at 11am.  Didn't realize how expansive this salon was.  The girls got seated first then we got seated but it took almost 15Minutes before we got our tu... Read More
First time here, I made reservations for 4 of us at 11am.  Didn't realize how expansive this salon was.  The girls got seated first then we got seated but it took almost 15Minutes before we got our tubs of water to soak our feet in.  Once we got started there was a minimum of 2 person working on you, be it manicures or pedicures. It was fast and quick similar to a factory assembly line. Most of the techs did not carry a conversation, although some did. I had Alice, she was ok but with cleaning the nails, there was some pain associated with it. Thank goodness, I did not bleed!  I felt like the kids got a better techs than the adults! I opted for gel nails for the manicure, I can't complain about it. It was efficient and fast. The techs that worked with the girls seems to be genuine attention to the girls. Thank you for that! It was my niece first mani and pedi, it was a great experience for her! My sis in law mani and pedi is already messed up, her nails were uneven and her toes already chipped. Pricing wise, a tad on the pricey side and the thing I do not appreciate is how aggressive they are in getting tips.  They congregate near you and make sure you know who worked on you so that you can dole out the tips. For the 4 of us, tips of $40, due to the amount of techs working on you. May or may not be back, the place looks clean but it definitely nice in there. They don't have the massage chairs I like.  I just don't like the upselling they have. Read Less
Glad V.
2 Jul 2017
REPORT
I've been coming here for the the last 2 years. While I appreciate the ambience, the design, the music, the chair- it doesn't make up for their bad service.The ladies that did my pedi did not understa... Read More
I've been coming here for the the last 2 years. While I appreciate the ambience, the design, the music, the chair- it doesn't make up for their bad service.The ladies that did my pedi did not understand or speak very well English. I've ask them to do a "cut down" or trim and instead she kept filing my nails. I insisted on getting it filed and she kept saying don't worry it's ok. Umm no it's not ok, it took forever for her to file and she kept filing til it had reached the skin. They charge you a lot for a design, you show them a simple picture and they still do a bad job. They also don't want share their wifi for some reason.It's really hard to try to communicate to any of them due to their lack of English. Never coming back here again. Read Less
Katy Duffy-Sherr
1 Jul 2017
REPORT
They quickly had me seated for a walk-in Mani pedi. Great customer service, kind technicans and plenty of colors to choose from. My toes look spectacular. My fingernails have one or two minor mess ups... Read More
They quickly had me seated for a walk-in Mani pedi. Great customer service, kind technicans and plenty of colors to choose from. My toes look spectacular. My fingernails have one or two minor mess ups but are only noticable by me. I will be coming back for sure!!Read Less
Tiffany C.
28 Jun 2017
REPORT
First time here and had an appointment for 3 girls, but when we arrived another group of girls was helped first.My nail tech Tracy was extremely rude and did a sub par job on my gel manicure ($27). He... Read More
First time here and had an appointment for 3 girls, but when we arrived another group of girls was helped first.My nail tech Tracy was extremely rude and did a sub par job on my gel manicure ($27). Her work was blotchy, uneven, and did not cover my cuticles or the side of my nails. While painting my nails, she was distracted and kept looking around instead of focusing on my nails. When I asked her for another coat of color, she told me she was busy and walked away from me. She just got up and walked away, I was shocked! Her dismissive and rude attitude would have prevented me from ever coming here again. I went to the receptionist to tell her about by horrible experience and she empathized that she would have someone else fix it. I had an appointment and couldn't come back so Kim, another nail tech very kindly added another coat for me.After a few hours, all the layers had clumped together and I was very disappointed, as I had gotten this mani for a wedding this weekend. I called the salon and they told me I could come back in and they would redo everything. Luckily, I had client cancellations and was able to take more time out of my day to have them soak off my gel and repaint.Now I am finally satisfied with the final outcome, but still ended up taking an extra hour to come back and spent more because I tipped the woman who fixed everything. Read Less
Germaine Olson
18 Jun 2017
REPORT
Just came back from cancun, was in the ocean,sand, pool, my shellac is still good, very nice staff, beautiful inside
Giovanna Gomez
12 May 2017
REPORT
It was horrible there. They cant do eyebrowns and the front desk lady is super rude and she always try to over charge people without letting customers know. I have gone 2 times and both times they hav... Read More
It was horrible there. They cant do eyebrowns and the front desk lady is super rude and she always try to over charge people without letting customers know. I have gone 2 times and both times they have made me bleed and messed up my eyebrows. Read Less
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