My friend and I had booked an appointment. We arrived at our appointment time of 6pm to discover that they had accidentally double booked us. That was okay to me. Seeing as how popular they are, and t... Read More
My friend and I had booked an appointment. We arrived at our appointment time of 6pm to discover that they had accidentally double booked us. That was okay to me. Seeing as how popular they are, and the fact that they had an appointment system on their website, I could look past the double booking. We ended up waiting until 6:30pm, which is pretty standard for any nail salon that is popular, regardless of appointment.REQUEST FOR SOMEONE ELSE IF THEY GIVE YOU THE GUY. He placed his phone in the drawer of the nail station and kept glancing at it while he was clipping my nails. He also picked it up to text back whenever a text message was received. This is very unprofessional. He asked me if I wanted my nails short, and I said yes. Without checking to see if the length was to my liking, he proceeded to cut chunks of my nails! I was left with really short nails, which I do not like. During the little arm massage they give you, he seemed to squeeze harder and harder, as if he wanted to break all my bones. I had handprints after this. During the painting session, he haphazardly painted the base coat, which I know will cause staining especially since I chose a darker color. With the first coat of application, I asked that he cover up the 1/4 of my nails that he missed. He waved off my request and said that it was ok because it was the first layer. Um, no it's NOT ok! The color will not be even if you do not evenly coat each layer! Later on, another lady took over and I could tell he was complaining to her about my request to even out the first layer of color. The lady was much better at the application and much friendlier. However, she was in a rush to attend to the last couple customers as they were near closing at the time. Combined with the guy and lady, I had polish on my skin. I requested that they clean off the excess polish on my skin, and they also rushed through that. This resulted in polish and top coat sticking on my skin, which meant the polish began to lift off a couple hours later. I had to go home and apply my own top coat, as well as clean the excess polish to prevent further chipping. This place is only popular because it seems to be the only cheaper salon around this area. The 1 star is for the lady's great customer service, as she was always checking up on us and apologizing for the wait. A manicure that does not even last 1 day and did not make me feel pampered and relaxed? I will be taking my business elsewhere. Read Less