Totally Nail & Spa
San Bernardino, California
Reviews
Shonique Williams
15 Jul 2018
REPORT
I have not ever had such a negative nail shop experience in my life. I called to schedule an appt for a color change due to having work. I was told because it wasn't a color change I couldn't schedule...
I have not ever had such a negative nail shop experience in my life. I called to schedule an appt for a color change due to having work. I was told because it wasn't a color change I couldn't schedule an appt and my service would be $7. I get to the shop and when I walk in a lady says, "you wanted the pedi color change Right?" I say yes. She says, "well it's $7 and we only take cash". I laughed at first because I didn't understand the rude attitude since it was my first time there and I also hadn't heard of not taking cards in a nail shop. I stated, "oh I just called and wasn't told that on the phone, is there any stores that have cash back because I didn't bring cash"? The lady same lady says, "use our ATM machine". For some reason the machine wouldn't read my Chase debit card, I assume because I have a chip. I say I need cash and will be right back. Although I felt my experience was less than inviting, I got cash and returned less than 15mins later. The youngest woman working inside gave me a nasty look and said, "we're busy. We can't help you." At this point I clearly understood I was not welcome and had no clue what was going on. Still kind, I asked why I couldn't get help since I just left to get cash. The lady said, "because you didn't make an appointment and so you need to wait at least 20-30mins." To hurry the story along I was not asked if I wanted to wait, I was simply told I could not be helped. I asked who owned the nail shop because I wanted to complain of my experience. The lady I spoke with the 1st time I entered came from the wax room and said I could wait if I wanted but the other customers were priority. I finally asked, "what is the problem with me? I don't know any of you so why am I being treated so badly? I do tip well if that's the concern." The young woman said, "nobody wants to service someone like you." I thankfully didn't get angry at what was at that point an obvious discrimination issue. I smiled and told her, "people like me meaning people who pay your bills to do my feet or what do you mean?" I turned back to the other woman and said, "I'd like to have my color changed, I do not mind waiting, please have someone other than her assist me. Unless there is a problem with accommodating people like me." I sat and waited 25mins. I was not serviced, I was not spoken to, and I finally left. It almost amazed me to experience such a thing, but ultimately it hurt my feelings and made me feel bad for all the employees there, and the 2 customers who also said nothing when witnessing such an awful thing. What a shame.
tovanta
18 Jun 2018
REPORT
Very expensive and not really worth it....but they did take me in as a walk in....and did a decent job on my nails...
Mel Anderson
5 May 2018
REPORT
I love this place! Loann is awesome! I have high standards, and she always comes through. Tweetie and Yessenia are great too! Not only are my nails beautiful, but I always have a fun time!
😁👍
jennifer trujillo
21 Apr 2018
REPORT
Me and my mom went for two manicures and pedicures they said “we will start on one and then about 15 minutes till we can start on the next person” and we waited for half an hour and they still didn’t ...
Me and my mom went for two manicures and pedicures they said “we will start on one and then about 15 minutes till we can start on the next person” and we waited for half an hour and they still didn’t start on my mom, made us pay $10 for a gel removal since that’s what they had started on me. Waste of time and money. Overly priced as well.
Meli Palacios
18 Apr 2018
REPORT
My mother and I always go to Loann. She is so amazing doing nails. I can say she is the BEST person who has ever done my nails. I could get a fill every 3 weeks without my nails lifting at all! Yes th...
My mother and I always go to Loann. She is so amazing doing nails. I can say she is the BEST person who has ever done my nails. I could get a fill every 3 weeks without my nails lifting at all! Yes the prices are high but to get her its worth the price because they last! :)
Joanna Powdrell
29 Jan 2018
REPORT
Came here. Great customer service, bad experience. Two different people helped me, one on my hands other on my feet. Lady doing my hands ask where I'm from. I informed her I just moved back from Los A...
Came here. Great customer service, bad experience. Two different people helped me, one on my hands other on my feet. Lady doing my hands ask where I'm from. I informed her I just moved back from Los Angeles. She tells me, "Well, our prices are different from LA's."......Ohkay?? (Even though I pay the same amount in LA. I usually don't leave a nail shop paying under $60. I felt slightly offended but moving on).
It was completely OBVIOUS that the girl doing my feet was new to the trade period. Very sub par pedicure. Lasted less than 20 mins. She LITERALLY scrubbed each foot for 15-20 secs. I was doing a Polish topped w/glitter. She put SO MUCH glitter that it changed the whole color altogether (so much for my hands & feet matching). She got distracted and only cut the cuticles on one foot, no massage, & didn't cut the nails.
At first I was happy with my gel manicure until it burned when she put the gel on. Come to find out, she butchered my cuticles. I mean to the point that both my thumb cuticles had deep splits in them that I thought wasn't going to heal (took over a month). The skin on the side of some of my nails started to harden from being cut so deep and the skin trying to heal itself (thank goodness it's softened back up.) I was completely embarrassed to show my hands & I went elsewhere to get my feet done over.
I usually skip negative reviews but this has stayed on my mind this WHOLE time. Maybe they should cut done on the QUANTITY of nail shops they own & focus on the QUALITY of service. I've read the reviews on their other shops and they sound similar to mine here. JUST STAY AWAY. SAVE $$$, EMBARRASSMENT, & IRRITATION!!!
SuperElsa1977
29 Jul 2017
REPORT
I took my little girl on a mommy and me date for a manipedi but had a bad experience.The price for their work was too high. The girl acted like the last thing she wanted to do was be there! She had a ...
I took my little girl on a mommy and me date for a manipedi but had a bad experience.The price for their work was too high. The girl acted like the last thing she wanted to do was be there! She had a bad attitude. I tried to do small talk but still she had an attitude. After she was done, she just got up and walked away without saying anything to me. I thought she was going to clean up the polish from my fingers but didn't. They did a sucky job on our toes a well. Last time we come here. They need better customer service.
Alondra L.
27 Jul 2017
REPORT
This is the worst nail shop I've ever been to, I was greeted nicely and it was not busy so I'd think they wouldn't rush through my gel mani and gel pedi I feel I got ripped off for the amount of money...
This is the worst nail shop I've ever been to, I was greeted nicely and it was not busy so I'd think they wouldn't rush through my gel mani and gel pedi I feel I got ripped off for the amount of money I paid at the end. I asked for a gel pedicure they didn't even cut down and clean my nails I noticed the girl rushing through it as Time went by as if she didn't want to do her job then in the beginning I was told it was 30 for my gel pedi and at the end they raised it up 5$ more which made no sense ! My full set was completely ugly my nail polish began to crack a day later I suggest you save your money and go somewhere else this place is terrible !!!!i will never go again ......
Michelle P.
29 May 2017
REPORT
Broke a nail and attempted to give this place a chance to fix my nail, despite the terrible service the last time. Walked in at approx. 3pm and storefront was empty, one of the techs asked what I need...
Broke a nail and attempted to give this place a chance to fix my nail, despite the terrible service the last time. Walked in at approx. 3pm and storefront was empty, one of the techs asked what I needed and I said just one broken nail repaired. She smirked and began speaking another language to two other nail techs and said "come back later, no time for you, we have appointments" yet there was only one client there and my nail would have been a five minute repair tops. I wonder if they remembered me from my last review they refused to rectify? Ironically I just noticed said last review isn't here anymore. Cool, I'll go elsewhere even though you are a minutes walking distance from my work. Somewhere else will take a fill and gel polish from me for a hell of a good tip
Ivana A.
16 May 2017
REPORT
This place is very clean, organized & their service is fast. The 3 stars are because 1. They're on the expensive side ($35 for a gel manicure) & 2. The gel manicure I got lasted 5 days. 5 DAYS! For $3...
This place is very clean, organized & their service is fast. The 3 stars are because 1. They're on the expensive side ($35 for a gel manicure) & 2. The gel manicure I got lasted 5 days. 5 DAYS! For $35 I was hoping to get double that time. Not worth it. I liked the actual manicure experience, but I just can't go back to pay $35 for a manicure that won't last.
Mikayla A.
7 Apr 2017
REPORT
Very clean and relaxing atmosphere. Smells good in here & they have the massage chairs that actually work! The young Latina, with short hair, did my pedicure and she was amazing. Very gentle, quick an...
Very clean and relaxing atmosphere. Smells good in here & they have the massage chairs that actually work! The young Latina, with short hair, did my pedicure and she was amazing. Very gentle, quick and precise!! I wish I lived in the area because this would be my go-to spot. I didn't catch her name but I'll definitely recommend her to friends in this area.
Maryanne Z.
29 Dec 2016
REPORT
Always accommodating and appreciate the great customer service. Was going in for nailRemoval and fresh set, however the technician made my old set look brand new! Left feeling renewed and refreshed af...
Always accommodating and appreciate the great customer service. Was going in for nailRemoval and fresh set, however the technician made my old set look brand new! Left feeling renewed and refreshed after my fill and spa pedi. ThankYou ladies! Always my first choice in the area, never too busy, great location.
Xenia P.
22 Nov 2016
REPORT
First time coming and this would be the last. Never again coming to this place. Terrible costumer service, the ladies were rude and kicked me out just because my kid was whining. They were rushing my ...
First time coming and this would be the last. Never again coming to this place. Terrible costumer service, the ladies were rude and kicked me out just because my kid was whining. They were rushing my nails and didn't let them dry. They denied that they had a dryer for my nails and told me to leave. My nails were not painted correctly. They also complained about my kids using the restroom and was rushing them to get out. Might as well put a sign saying no kids if it bothers them too much. Waste of $32 , I would rate this 0 stars....
Kim M.
25 Oct 2016
REPORT
Love these ladies! Great prices. Friendly service. Cozy atmosphere. Walk ins no problem, no attitude just love all around. Customer since 2015. I will not go any where else any more. Great nail p...
Love these ladies! Great prices. Friendly service. Cozy atmosphere. Walk ins no problem, no attitude just love all around. Customer since 2015. I will not go any where else any more. Great nail products. Easy parking. Quick service. See ya soon ladies.
Yun W.
6 Oct 2016
REPORT
i cant speak for the whole store but the lady that did my toe nail was HORRIBLE, towards the end she looked mad and was really rough! and my nails look sooo bad, she cant even line up the nail polish ...
i cant speak for the whole store but the lady that did my toe nail was HORRIBLE, towards the end she looked mad and was really rough! and my nails look sooo bad, she cant even line up the nail polish waste of my 21 dollars! so not everyone in there knows how to do nail. just saying.....
Angelique B.
4 Oct 2016
REPORT
I arrived there at 4:00pm and they informed me that they don't have any time for two pedicures. I am thinking to myself they are opened for 3 1/2 more hours. I wanted to try a new location out but I...
I arrived there at 4:00pm and they informed me that they don't have any time for two pedicures. I am thinking to myself they are opened for 3 1/2 more hours. I wanted to try a new location out but I decided there must be reason. Maybe they should advertise that they don't accept any walk-ins.
Rena F.
5 Jul 2016
REPORT
I love this place! They are so clean and sanitary! All the girls are equally talented and good! They use new tools on each customer, even nail filers and buffers! Just make sure you have an appointmen...
I love this place! They are so clean and sanitary! All the girls are equally talented and good! They use new tools on each customer, even nail filers and buffers! Just make sure you have an appointment, or you may not be seen!
Sechi C.
30 May 2016
REPORT
I got a gel manicure at this place, and less than a week later the manicure started cracking. When I went to complain they didn't even give me the courtesy to just remove the gel. I've gotten many gel...
I got a gel manicure at this place, and less than a week later the manicure started cracking. When I went to complain they didn't even give me the courtesy to just remove the gel. I've gotten many gel manicures before at other locations and they always lasted 3 weeks so this had nothing to do with damage I did myself, but rather the quality of the polishes or the technique they use here.
Bebe S.
12 May 2016
REPORT
I love this place! I'm very indecisive & they were very patient with me. Amazing with designs and their pedicures are awesome. They are super sweet and lovely women.
Nicole L.
8 May 2016
REPORT
Every time I go to this place they deny me service. I came last week just wanted a fill and after looking at the clock they said no they had an appointment. Today I went in, 2 ladies in the back foldi...
Every time I go to this place they deny me service. I came last week just wanted a fill and after looking at the clock they said no they had an appointment. Today I went in, 2 ladies in the back folding towels same thing happened. She walks up to the front and says what would you like "full set and pedicure" they talk back and forth she looks at the clock several times and says "I can only do one, which one would you like" they are still open for more then an hour so I thought I'd be in good timing. They have a sign posted "if you are more than 5 minutes late for your appointment you are considered a walk-in" translation "we don't take Walk ins". Last time I try this place out.
d h.
29 Apr 2016
REPORT
Clean and fast but not good at applying polish. Not sure what the term might be, but there should not be layer lines or ridges on the nail. Hope they see my photo and learn from it.
Amy V.
7 Mar 2016
REPORT
First time there... I went in for a gel manicure. Tweetie did a great job even though she was pressed for time. I went in 40 minutes before her next appointment. I couldn't give them 5 stars because t...
First time there... I went in for a gel manicure. Tweetie did a great job even though she was pressed for time. I went in 40 minutes before her next appointment. I couldn't give them 5 stars because they clearly prefer appointments over walk ins. They let go of a few walk ins while I was there because both of the ladies that were working had appointments scheduled and did not have time. It's great to know that they will be available for you if you make an appointment.
Desiree R.
29 Nov 2015
REPORT
I walked in on a Sunday and the place was empty. Right away I was taken back for my manicure and pedicure. Every part of my pedicure and manicure was quite enjoyable. The massage chairs were incredibl...
I walked in on a Sunday and the place was empty. Right away I was taken back for my manicure and pedicure. Every part of my pedicure and manicure was quite enjoyable. The massage chairs were incredible, the nail techs were friendly and did a great job on my nails. Maybe the other reviewers just caught them on a bad day because my experience was quite pleasurable.
Barbara L.
13 Nov 2015
REPORT
Went in today for a fill with gel. I asked if they had time and the lady at the front desk said 15 minutes. I said that would be great and started looking at the colors. When she saw me looking, she t...
Went in today for a fill with gel. I asked if they had time and the lady at the front desk said 15 minutes. I said that would be great and started looking at the colors. When she saw me looking, she told me that she hopes I know a fill with gel would cost $40. I didn't ask for a price, but the way she said this to me and looked at me indicated she did it think I could pay. Needless to say I thanked her and left. I thought I would try this place because it's close to work. No thank you. I'll wait an extra day and go to my usual shop.
Kathy H.
13 Jun 2015
REPORT
The spa chairs were amazing. They really pressed into my back and I loved that. Unfortunately, the girl I got the pedi from was completely indifferent to me. I was just another pedi. And it was quick....
The spa chairs were amazing. They really pressed into my back and I loved that. Unfortunately, the girl I got the pedi from was completely indifferent to me. I was just another pedi. And it was quick. I paid more for this pedi than I did at my regular shop (I was out and about and didn't make it to my regular place) and it was done in half the time. The leg massage was literally 2 minutes, if that. I won't be back.
Ray T.
30 May 2015
REPORT
Went in on a Sunday afternoon asked for a pedi. The girls were rude and acted like my business didn't count. So I left never to return.
Clara S.
27 Jun 2014
REPORT
Awful. 32$ for a rushed mani and pedi. Thin coats for the nails, left dry cuticle with like lint drying on wet nail polish. Rude ladies, I came in at 5:30pm and they closed at 7:30p and they spent a t...
Awful. 32$ for a rushed mani and pedi. Thin coats for the nails, left dry cuticle with like lint drying on wet nail polish. Rude ladies, I came in at 5:30pm and they closed at 7:30p and they spent a total of 8 mins on both hands and feet. I didn't get my money's worth. I messed my big toe up because of my sandal and they said I had to wait several mins before they fixed it. Sorely disappointed. I can take my money to a hole in-the-wall place and get treated way better than this at a cheaper price. All for convenience, and definitely not worth it. Way better places than this on hospitality lane or Barton road in San Bernardino.
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(909) 796-1800
Business Hours
Monday
Mon
09:30AM-18:30PM
Tuesday
Tue
09:30AM-18:30PM
Wednesday
Wed
09:30AM-18:30PM
Thursday
Thu
09:30AM-18:30PM
Friday
Fri
09:30AM-18:30PM
Saturday
Sat
09:30AM-18:30PM
Sunday
Sun
10:00AM-17:30PM
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Totally Nail & Spa
San Bernardino, California
Business Hours
Monday
09:30AM-18:30PM
Tuesday
09:30AM-18:30PM
Wednesday
09:30AM-18:30PM
Thursday
09:30AM-18:30PM
Friday
09:30AM-18:30PM
Saturday
09:30AM-18:30PM
Sunday
10:00AM-17:30PM
Reviews
Shonique Williams
15 Jul 2018
I have not ever had such a negative nail shop experience in my life. I called to schedule an appt for a color change due to having work. I was told because it wasn't a color change I couldn't schedule...
I have not ever had such a negative nail shop experience in my life. I called to schedule an appt for a color change due to having work. I was told because it wasn't a color change I couldn't schedule an appt and my service would be $7. I get to the shop and when I walk in a lady says, "you wanted the pedi color change Right?" I say yes. She says, "well it's $7 and we only take cash". I laughed at first because I didn't understand the rude attitude since it was my first time there and I also hadn't heard of not taking cards in a nail shop. I stated, "oh I just called and wasn't told that on the phone, is there any stores that have cash back because I didn't bring cash"? The lady same lady says, "use our ATM machine". For some reason the machine wouldn't read my Chase debit card, I assume because I have a chip. I say I need cash and will be right back. Although I felt my experience was less than inviting, I got cash and returned less than 15mins later. The youngest woman working inside gave me a nasty look and said, "we're busy. We can't help you." At this point I clearly understood I was not welcome and had no clue what was going on. Still kind, I asked why I couldn't get help since I just left to get cash. The lady said, "because you didn't make an appointment and so you need to wait at least 20-30mins." To hurry the story along I was not asked if I wanted to wait, I was simply told I could not be helped. I asked who owned the nail shop because I wanted to complain of my experience. The lady I spoke with the 1st time I entered came from the wax room and said I could wait if I wanted but the other customers were priority. I finally asked, "what is the problem with me? I don't know any of you so why am I being treated so badly? I do tip well if that's the concern." The young woman said, "nobody wants to service someone like you." I thankfully didn't get angry at what was at that point an obvious discrimination issue. I smiled and told her, "people like me meaning people who pay your bills to do my feet or what do you mean?" I turned back to the other woman and said, "I'd like to have my color changed, I do not mind waiting, please have someone other than her assist me. Unless there is a problem with accommodating people like me." I sat and waited 25mins. I was not serviced, I was not spoken to, and I finally left. It almost amazed me to experience such a thing, but ultimately it hurt my feelings and made me feel bad for all the employees there, and the 2 customers who also said nothing when witnessing such an awful thing. What a shame.
tovanta
18 Jun 2018
Very expensive and not really worth it....but they did take me in as a walk in....and did a decent job on my nails...
Mel Anderson
5 May 2018
I love this place! Loann is awesome! I have high standards, and she always comes through. Tweetie and Yessenia are great too! Not only are my nails beautiful, but I always have a fun time!
😁👍
jennifer trujillo
21 Apr 2018
Me and my mom went for two manicures and pedicures they said “we will start on one and then about 15 minutes till we can start on the next person” and we waited for half an hour and they still didn’t ...
Me and my mom went for two manicures and pedicures they said “we will start on one and then about 15 minutes till we can start on the next person” and we waited for half an hour and they still didn’t start on my mom, made us pay $10 for a gel removal since that’s what they had started on me. Waste of time and money. Overly priced as well.
Meli Palacios
18 Apr 2018
My mother and I always go to Loann. She is so amazing doing nails. I can say she is the BEST person who has ever done my nails. I could get a fill every 3 weeks without my nails lifting at all! Yes th...
My mother and I always go to Loann. She is so amazing doing nails. I can say she is the BEST person who has ever done my nails. I could get a fill every 3 weeks without my nails lifting at all! Yes the prices are high but to get her its worth the price because they last! :)
Joanna Powdrell
29 Jan 2018
Came here. Great customer service, bad experience. Two different people helped me, one on my hands other on my feet. Lady doing my hands ask where I'm from. I informed her I just moved back from Los A...
Came here. Great customer service, bad experience. Two different people helped me, one on my hands other on my feet. Lady doing my hands ask where I'm from. I informed her I just moved back from Los Angeles. She tells me, "Well, our prices are different from LA's."......Ohkay?? (Even though I pay the same amount in LA. I usually don't leave a nail shop paying under $60. I felt slightly offended but moving on).
It was completely OBVIOUS that the girl doing my feet was new to the trade period. Very sub par pedicure. Lasted less than 20 mins. She LITERALLY scrubbed each foot for 15-20 secs. I was doing a Polish topped w/glitter. She put SO MUCH glitter that it changed the whole color altogether (so much for my hands & feet matching). She got distracted and only cut the cuticles on one foot, no massage, & didn't cut the nails.
At first I was happy with my gel manicure until it burned when she put the gel on. Come to find out, she butchered my cuticles. I mean to the point that both my thumb cuticles had deep splits in them that I thought wasn't going to heal (took over a month). The skin on the side of some of my nails started to harden from being cut so deep and the skin trying to heal itself (thank goodness it's softened back up.) I was completely embarrassed to show my hands & I went elsewhere to get my feet done over.
I usually skip negative reviews but this has stayed on my mind this WHOLE time. Maybe they should cut done on the QUANTITY of nail shops they own & focus on the QUALITY of service. I've read the reviews on their other shops and they sound similar to mine here. JUST STAY AWAY. SAVE $$$, EMBARRASSMENT, & IRRITATION!!!
SuperElsa1977
29 Jul 2017
I took my little girl on a mommy and me date for a manipedi but had a bad experience.The price for their work was too high. The girl acted like the last thing she wanted to do was be there! She had a ...
I took my little girl on a mommy and me date for a manipedi but had a bad experience.The price for their work was too high. The girl acted like the last thing she wanted to do was be there! She had a bad attitude. I tried to do small talk but still she had an attitude. After she was done, she just got up and walked away without saying anything to me. I thought she was going to clean up the polish from my fingers but didn't. They did a sucky job on our toes a well. Last time we come here. They need better customer service.
Alondra L.
27 Jul 2017
This is the worst nail shop I've ever been to, I was greeted nicely and it was not busy so I'd think they wouldn't rush through my gel mani and gel pedi I feel I got ripped off for the amount of money...
This is the worst nail shop I've ever been to, I was greeted nicely and it was not busy so I'd think they wouldn't rush through my gel mani and gel pedi I feel I got ripped off for the amount of money I paid at the end. I asked for a gel pedicure they didn't even cut down and clean my nails I noticed the girl rushing through it as Time went by as if she didn't want to do her job then in the beginning I was told it was 30 for my gel pedi and at the end they raised it up 5$ more which made no sense ! My full set was completely ugly my nail polish began to crack a day later I suggest you save your money and go somewhere else this place is terrible !!!!i will never go again ......
Michelle P.
29 May 2017
Broke a nail and attempted to give this place a chance to fix my nail, despite the terrible service the last time. Walked in at approx. 3pm and storefront was empty, one of the techs asked what I need...
Broke a nail and attempted to give this place a chance to fix my nail, despite the terrible service the last time. Walked in at approx. 3pm and storefront was empty, one of the techs asked what I needed and I said just one broken nail repaired. She smirked and began speaking another language to two other nail techs and said "come back later, no time for you, we have appointments" yet there was only one client there and my nail would have been a five minute repair tops. I wonder if they remembered me from my last review they refused to rectify? Ironically I just noticed said last review isn't here anymore. Cool, I'll go elsewhere even though you are a minutes walking distance from my work. Somewhere else will take a fill and gel polish from me for a hell of a good tip
Ivana A.
16 May 2017
This place is very clean, organized & their service is fast. The 3 stars are because 1. They're on the expensive side ($35 for a gel manicure) & 2. The gel manicure I got lasted 5 days. 5 DAYS! For $3...
This place is very clean, organized & their service is fast. The 3 stars are because 1. They're on the expensive side ($35 for a gel manicure) & 2. The gel manicure I got lasted 5 days. 5 DAYS! For $35 I was hoping to get double that time. Not worth it. I liked the actual manicure experience, but I just can't go back to pay $35 for a manicure that won't last.
Mikayla A.
7 Apr 2017
Very clean and relaxing atmosphere. Smells good in here & they have the massage chairs that actually work! The young Latina, with short hair, did my pedicure and she was amazing. Very gentle, quick an...
Very clean and relaxing atmosphere. Smells good in here & they have the massage chairs that actually work! The young Latina, with short hair, did my pedicure and she was amazing. Very gentle, quick and precise!! I wish I lived in the area because this would be my go-to spot. I didn't catch her name but I'll definitely recommend her to friends in this area.
Maryanne Z.
29 Dec 2016
Always accommodating and appreciate the great customer service. Was going in for nailRemoval and fresh set, however the technician made my old set look brand new! Left feeling renewed and refreshed af...
Always accommodating and appreciate the great customer service. Was going in for nailRemoval and fresh set, however the technician made my old set look brand new! Left feeling renewed and refreshed after my fill and spa pedi. ThankYou ladies! Always my first choice in the area, never too busy, great location.
Xenia P.
22 Nov 2016
First time coming and this would be the last. Never again coming to this place. Terrible costumer service, the ladies were rude and kicked me out just because my kid was whining. They were rushing my ...
First time coming and this would be the last. Never again coming to this place. Terrible costumer service, the ladies were rude and kicked me out just because my kid was whining. They were rushing my nails and didn't let them dry. They denied that they had a dryer for my nails and told me to leave. My nails were not painted correctly. They also complained about my kids using the restroom and was rushing them to get out. Might as well put a sign saying no kids if it bothers them too much. Waste of $32 , I would rate this 0 stars....
Kim M.
25 Oct 2016
Love these ladies! Great prices. Friendly service. Cozy atmosphere. Walk ins no problem, no attitude just love all around. Customer since 2015. I will not go any where else any more. Great nail p...
Love these ladies! Great prices. Friendly service. Cozy atmosphere. Walk ins no problem, no attitude just love all around. Customer since 2015. I will not go any where else any more. Great nail products. Easy parking. Quick service. See ya soon ladies.
Yun W.
6 Oct 2016
i cant speak for the whole store but the lady that did my toe nail was HORRIBLE, towards the end she looked mad and was really rough! and my nails look sooo bad, she cant even line up the nail polish ...
i cant speak for the whole store but the lady that did my toe nail was HORRIBLE, towards the end she looked mad and was really rough! and my nails look sooo bad, she cant even line up the nail polish waste of my 21 dollars! so not everyone in there knows how to do nail. just saying.....
Angelique B.
4 Oct 2016
I arrived there at 4:00pm and they informed me that they don't have any time for two pedicures. I am thinking to myself they are opened for 3 1/2 more hours. I wanted to try a new location out but I...
I arrived there at 4:00pm and they informed me that they don't have any time for two pedicures. I am thinking to myself they are opened for 3 1/2 more hours. I wanted to try a new location out but I decided there must be reason. Maybe they should advertise that they don't accept any walk-ins.
Rena F.
5 Jul 2016
I love this place! They are so clean and sanitary! All the girls are equally talented and good! They use new tools on each customer, even nail filers and buffers! Just make sure you have an appointmen...
I love this place! They are so clean and sanitary! All the girls are equally talented and good! They use new tools on each customer, even nail filers and buffers! Just make sure you have an appointment, or you may not be seen!
Sechi C.
30 May 2016
I got a gel manicure at this place, and less than a week later the manicure started cracking. When I went to complain they didn't even give me the courtesy to just remove the gel. I've gotten many gel...
I got a gel manicure at this place, and less than a week later the manicure started cracking. When I went to complain they didn't even give me the courtesy to just remove the gel. I've gotten many gel manicures before at other locations and they always lasted 3 weeks so this had nothing to do with damage I did myself, but rather the quality of the polishes or the technique they use here.
Bebe S.
12 May 2016
I love this place! I'm very indecisive & they were very patient with me. Amazing with designs and their pedicures are awesome. They are super sweet and lovely women.
Nicole L.
8 May 2016
Every time I go to this place they deny me service. I came last week just wanted a fill and after looking at the clock they said no they had an appointment. Today I went in, 2 ladies in the back foldi...
Every time I go to this place they deny me service. I came last week just wanted a fill and after looking at the clock they said no they had an appointment. Today I went in, 2 ladies in the back folding towels same thing happened. She walks up to the front and says what would you like "full set and pedicure" they talk back and forth she looks at the clock several times and says "I can only do one, which one would you like" they are still open for more then an hour so I thought I'd be in good timing. They have a sign posted "if you are more than 5 minutes late for your appointment you are considered a walk-in" translation "we don't take Walk ins". Last time I try this place out.
d h.
29 Apr 2016
Clean and fast but not good at applying polish. Not sure what the term might be, but there should not be layer lines or ridges on the nail. Hope they see my photo and learn from it.
Amy V.
7 Mar 2016
First time there... I went in for a gel manicure. Tweetie did a great job even though she was pressed for time. I went in 40 minutes before her next appointment. I couldn't give them 5 stars because t...
First time there... I went in for a gel manicure. Tweetie did a great job even though she was pressed for time. I went in 40 minutes before her next appointment. I couldn't give them 5 stars because they clearly prefer appointments over walk ins. They let go of a few walk ins while I was there because both of the ladies that were working had appointments scheduled and did not have time. It's great to know that they will be available for you if you make an appointment.
Desiree R.
29 Nov 2015
I walked in on a Sunday and the place was empty. Right away I was taken back for my manicure and pedicure. Every part of my pedicure and manicure was quite enjoyable. The massage chairs were incredibl...
I walked in on a Sunday and the place was empty. Right away I was taken back for my manicure and pedicure. Every part of my pedicure and manicure was quite enjoyable. The massage chairs were incredible, the nail techs were friendly and did a great job on my nails. Maybe the other reviewers just caught them on a bad day because my experience was quite pleasurable.
Barbara L.
13 Nov 2015
Went in today for a fill with gel. I asked if they had time and the lady at the front desk said 15 minutes. I said that would be great and started looking at the colors. When she saw me looking, she t...
Went in today for a fill with gel. I asked if they had time and the lady at the front desk said 15 minutes. I said that would be great and started looking at the colors. When she saw me looking, she told me that she hopes I know a fill with gel would cost $40. I didn't ask for a price, but the way she said this to me and looked at me indicated she did it think I could pay. Needless to say I thanked her and left. I thought I would try this place because it's close to work. No thank you. I'll wait an extra day and go to my usual shop.
Kathy H.
13 Jun 2015
The spa chairs were amazing. They really pressed into my back and I loved that. Unfortunately, the girl I got the pedi from was completely indifferent to me. I was just another pedi. And it was quick....
The spa chairs were amazing. They really pressed into my back and I loved that. Unfortunately, the girl I got the pedi from was completely indifferent to me. I was just another pedi. And it was quick. I paid more for this pedi than I did at my regular shop (I was out and about and didn't make it to my regular place) and it was done in half the time. The leg massage was literally 2 minutes, if that. I won't be back.
Ray T.
30 May 2015
Went in on a Sunday afternoon asked for a pedi. The girls were rude and acted like my business didn't count. So I left never to return.
Clara S.
27 Jun 2014
Awful. 32$ for a rushed mani and pedi. Thin coats for the nails, left dry cuticle with like lint drying on wet nail polish. Rude ladies, I came in at 5:30pm and they closed at 7:30p and they spent a t...
Awful. 32$ for a rushed mani and pedi. Thin coats for the nails, left dry cuticle with like lint drying on wet nail polish. Rude ladies, I came in at 5:30pm and they closed at 7:30p and they spent a total of 8 mins on both hands and feet. I didn't get my money's worth. I messed my big toe up because of my sandal and they said I had to wait several mins before they fixed it. Sorely disappointed. I can take my money to a hole in-the-wall place and get treated way better than this at a cheaper price. All for convenience, and definitely not worth it. Way better places than this on hospitality lane or Barton road in San Bernardino.
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