They have a lot of chairs, so there is usually no wait. It's clean and friendly.
Janice Lentz
2 May 2018
REPORT
I called first and asked the price of a pedicure. She didn’t speak English well so I thought she said 30. I said 30? And she no 20. I went over there and was taken right away. The place was clean an... Read More
I called first and asked the price of a pedicure. She didn’t speak English well so I thought she said 30. I said 30? And she no 20. I went over there and was taken right away. The place was clean and busy. What I got was basically a toe nail polish! 2 minutes of soaking, then some kind of scrub on my legs and feet which was rubbed in and taken right off, then cream on my legs. She filed my toenails (I came in with them already cut, then got out the cuticle clippers and literally used them on two toes! I have not had a pedicure in 6 months. I always have excess cuticle to be trimmed on every toe even when I go in monthly. She then started to prep my toes to polish. I asked her if she was going to work on the cuticle and she asked me if I meant around my toes! I said yes and she took out the clippers and made ineffectual clips on 3 more toes and then put the polish on. The lady in the front (I guess the receptionist ) told me it would be $26. I said I called and was told $20 plus I am very unhappy. She could have cared less and said it was $26. I asked her what kind of pedicure does not include trimming cuticles and she said that would be a “special pedicure” meaning more money. Will never set foot (no pun intended) in their again. Read Less
Mary Ganis
21 Mar 2018
REPORT
Been going here for over 16 years. My mom used to come with me when she was still alive and my 18 year old daughter still comes with me whenever she can. Wouldn't dream of going anywhere else. Wond... Read More
Been going here for over 16 years. My mom used to come with me when she was still alive and my 18 year old daughter still comes with me whenever she can. Wouldn't dream of going anywhere else. Wonderful people, conveniently located, great pricing. They always do a good job for me. Read Less
Theena Lingopes
5 Oct 2017
REPORT
They did a good job. I am very happy with the results. They did exactly what I asked for. the color, the shape, they treated me with respect.
Laurie M.
29 Jul 2017
REPORT
See Kim the owner for best ever facial. She takes 10 years off my face every time I see her! Humble atmosphere but best quality supplies and extremely professional techniques. I always look carefully ... Read More
See Kim the owner for best ever facial. She takes 10 years off my face every time I see her! Humble atmosphere but best quality supplies and extremely professional techniques. I always look carefully at my face before she begins and have never been less than shocked by how great my skin looks AFTER she is done. Also this is my 4th trip to her and as wonderful treatment the 4th time as the 1st. She is energetic, careful, thoughtful and effective. Read Less
Irina Karpman
17 Jul 2017
REPORT
Both mani and pedi came off the next day. Very disappointing
C Q.
8 Jul 2017
REPORT
Will never return. My toe is INFECTED from my pedicure yesterday. BCN is around the corner from my house, and I've been here probably 30+ times in the past 8 years. From top to bottom it was a bad exp... Read More
Will never return. My toe is INFECTED from my pedicure yesterday. BCN is around the corner from my house, and I've been here probably 30+ times in the past 8 years. From top to bottom it was a bad experience yesterday. Booking: Called yesterday at 3.14pm, said "I am around the corner, do you have an opening for a pedicure now." The woman said, "Yes, come now." I did. At 3.54pm, I was finally seen by someone. Pedicure: The woman who did my pedicure was in a huge hurry, haphazardly cutting chunks out of my cuticles. I asked her not to cut so much twice as she was cutting, but she proceeded. She got me pretty good on my right big toe, and I cringed and said "ouch!" It ached for the rest of the time there. Today (post-pedicure): Now, I have an infection in the cuticle of my big toe. I've cleaned it with peroxide and vinegar. I'm going to use tea tree oil tonight. I just hope it's not staph. I'm not going to come back here. It's a pedicure factory and they don't sterilize their tools or equipment properly between patrons.Update: It luckily was not a staph infection. It did take a week to heal completely, and I was on vacation, unable to wear closed-toe shoes. Read Less
marissa f.
8 Jun 2017
REPORT
Thank you Lisa. Thank you Bay City owner and staff. Always a good experience.
Samone C.
7 Jun 2017
REPORT
This is my absolute favorite nail shop anywhere in the Southbay. The staff are all so nice and accommodating. They love getting to know you and they remember you. Theresa is so great at waxing and she... Read More
This is my absolute favorite nail shop anywhere in the Southbay. The staff are all so nice and accommodating. They love getting to know you and they remember you. Theresa is so great at waxing and she is so nice, Long is so sweet and in my opinion gives the best pedicure in the whole place, and Tammy is just lovely and kind, also she is the best nail tech I have come across in the 12 years I have been getting acrylics. I have been going to Tammy for a long time, she is a true artist. She loves trying new nail idea's and new art. Her nail shaping is beyond perfect no matter what shape you want, and her nails truly last. I work in a restaurant all day and through everything my nails still look great after 2 weeks (just grown out). Do not pass this place up. And with Tammy you often need to make an appointment, but you will not regret it. Read Less
Tasha Hundley
16 May 2017
REPORT
Horrible service! Tech demanded I use google to show a round acrylic shape when I told her simple round was fine she sent me to another chair. I started to leave but I walked from my hotel and the lad... Read More
Horrible service! Tech demanded I use google to show a round acrylic shape when I told her simple round was fine she sent me to another chair. I started to leave but I walked from my hotel and the lady who serviced me was very nice but a lot of my nails were crooked!!! Never again! Read Less
Bonnie Larson
17 Apr 2017
REPORT
Sam did a great job with my French gel manicure; she has great attention to detail and is a perfectionist. I recommend a pink undertone French manicure with a square cut. One of the best manicures I'v... Read More
Sam did a great job with my French gel manicure; she has great attention to detail and is a perfectionist. I recommend a pink undertone French manicure with a square cut. One of the best manicures I've gotten. Read Less
They have a lot of chairs, so there is usually no wait. It's clean and friendly.
Janice Lentz
2 May 2018
REPORT
☆☆☆☆☆
REPORT
I called first and asked the price of a pedicure. She didn’t speak English well so I thought she said 30. I said 30? And she no 20. I went over there and was taken right away. The place was clean an... Read More
I called first and asked the price of a pedicure. She didn’t speak English well so I thought she said 30. I said 30? And she no 20. I went over there and was taken right away. The place was clean and busy. What I got was basically a toe nail polish! 2 minutes of soaking, then some kind of scrub on my legs and feet which was rubbed in and taken right off, then cream on my legs. She filed my toenails (I came in with them already cut, then got out the cuticle clippers and literally used them on two toes! I have not had a pedicure in 6 months. I always have excess cuticle to be trimmed on every toe even when I go in monthly. She then started to prep my toes to polish. I asked her if she was going to work on the cuticle and she asked me if I meant around my toes! I said yes and she took out the clippers and made ineffectual clips on 3 more toes and then put the polish on. The lady in the front (I guess the receptionist ) told me it would be $26. I said I called and was told $20 plus I am very unhappy. She could have cared less and said it was $26. I asked her what kind of pedicure does not include trimming cuticles and she said that would be a “special pedicure” meaning more money. Will never set foot (no pun intended) in their again. Read Less
Mary Ganis
21 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Been going here for over 16 years. My mom used to come with me when she was still alive and my 18 year old daughter still comes with me whenever she can. Wouldn't dream of going anywhere else. Wond... Read More
Been going here for over 16 years. My mom used to come with me when she was still alive and my 18 year old daughter still comes with me whenever she can. Wouldn't dream of going anywhere else. Wonderful people, conveniently located, great pricing. They always do a good job for me. Read Less
Theena Lingopes
5 Oct 2017
REPORT
☆☆☆☆☆
REPORT
They did a good job. I am very happy with the results. They did exactly what I asked for. the color, the shape, they treated me with respect.
Laurie M.
29 Jul 2017
REPORT
☆☆☆☆☆
REPORT
See Kim the owner for best ever facial. She takes 10 years off my face every time I see her! Humble atmosphere but best quality supplies and extremely professional techniques. I always look carefully ... Read More
See Kim the owner for best ever facial. She takes 10 years off my face every time I see her! Humble atmosphere but best quality supplies and extremely professional techniques. I always look carefully at my face before she begins and have never been less than shocked by how great my skin looks AFTER she is done. Also this is my 4th trip to her and as wonderful treatment the 4th time as the 1st. She is energetic, careful, thoughtful and effective. Read Less
Irina Karpman
17 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Both mani and pedi came off the next day. Very disappointing
C Q.
8 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Will never return. My toe is INFECTED from my pedicure yesterday. BCN is around the corner from my house, and I've been here probably 30+ times in the past 8 years. From top to bottom it was a bad exp... Read More
Will never return. My toe is INFECTED from my pedicure yesterday. BCN is around the corner from my house, and I've been here probably 30+ times in the past 8 years. From top to bottom it was a bad experience yesterday. Booking: Called yesterday at 3.14pm, said "I am around the corner, do you have an opening for a pedicure now." The woman said, "Yes, come now." I did. At 3.54pm, I was finally seen by someone. Pedicure: The woman who did my pedicure was in a huge hurry, haphazardly cutting chunks out of my cuticles. I asked her not to cut so much twice as she was cutting, but she proceeded. She got me pretty good on my right big toe, and I cringed and said "ouch!" It ached for the rest of the time there. Today (post-pedicure): Now, I have an infection in the cuticle of my big toe. I've cleaned it with peroxide and vinegar. I'm going to use tea tree oil tonight. I just hope it's not staph. I'm not going to come back here. It's a pedicure factory and they don't sterilize their tools or equipment properly between patrons.Update: It luckily was not a staph infection. It did take a week to heal completely, and I was on vacation, unable to wear closed-toe shoes. Read Less
marissa f.
8 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Thank you Lisa. Thank you Bay City owner and staff. Always a good experience.
Samone C.
7 Jun 2017
REPORT
☆☆☆☆☆
REPORT
This is my absolute favorite nail shop anywhere in the Southbay. The staff are all so nice and accommodating. They love getting to know you and they remember you. Theresa is so great at waxing and she... Read More
This is my absolute favorite nail shop anywhere in the Southbay. The staff are all so nice and accommodating. They love getting to know you and they remember you. Theresa is so great at waxing and she is so nice, Long is so sweet and in my opinion gives the best pedicure in the whole place, and Tammy is just lovely and kind, also she is the best nail tech I have come across in the 12 years I have been getting acrylics. I have been going to Tammy for a long time, she is a true artist. She loves trying new nail idea's and new art. Her nail shaping is beyond perfect no matter what shape you want, and her nails truly last. I work in a restaurant all day and through everything my nails still look great after 2 weeks (just grown out). Do not pass this place up. And with Tammy you often need to make an appointment, but you will not regret it. Read Less
Tasha Hundley
16 May 2017
REPORT
☆☆☆☆☆
REPORT
Horrible service! Tech demanded I use google to show a round acrylic shape when I told her simple round was fine she sent me to another chair. I started to leave but I walked from my hotel and the lad... Read More
Horrible service! Tech demanded I use google to show a round acrylic shape when I told her simple round was fine she sent me to another chair. I started to leave but I walked from my hotel and the lady who serviced me was very nice but a lot of my nails were crooked!!! Never again! Read Less
Bonnie Larson
17 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Sam did a great job with my French gel manicure; she has great attention to detail and is a perfectionist. I recommend a pink undertone French manicure with a square cut. One of the best manicures I'v... Read More
Sam did a great job with my French gel manicure; she has great attention to detail and is a perfectionist. I recommend a pink undertone French manicure with a square cut. One of the best manicures I've gotten. Read Less