17 Reviews

Professional Nail

Pleasanton, California
Reviews
Huong Le
8 Jun 2018
REPORT
aleksey reinig
5 May 2018
REPORT
My girlfriend wishes she know what time they close at but they don’t put the hours up
Jenny L.
2 Aug 2017
REPORT
I don't have much time to get my nails done so I always make a lunch appointment with Rose for acrylic fills and she does a great job.  Not only is she quick, but she still manages to pay attention to... Read More
I don't have much time to get my nails done so I always make a lunch appointment with Rose for acrylic fills and she does a great job.  Not only is she quick, but she still manages to pay attention to detail, while getting me back to work in an hour.  The place is clean and people are friendly. Love this place! Read Less
Bharti K.
31 Jul 2017
REPORT
Writing a review for Nancy and Sandy. Gently unassuming lovely ladies who do a great job on regular pedicures/manicures. Thank you so much ladies!
Victoria H.
25 Jul 2017
REPORT
This place is terrible. I had a pedicure done here and the lady actually stopped during the leg massage to watch TV. There was no pressure or anything. I told the owner and all he had to say was to pa... Read More
This place is terrible. I had a pedicure done here and the lady actually stopped during the leg massage to watch TV. There was no pressure or anything. I told the owner and all he had to say was to pay for my pedicure and to come back later for my nails. I'm sorry, but not really, I'll never turn here again and I will NEVER tell my friends about it. Worst pedi of my life and I have had many many many pedis before. They won't be getting a dime from me! Read Less
Cyrille K.
25 Jul 2017
REPORT
I liked it better before they raised their mani/pedi prices. Used to be a great value but not anymore. Last time I was in, they let one of their clients keep her 3 young children in the waiting area, ... Read More
I liked it better before they raised their mani/pedi prices. Used to be a great value but not anymore. Last time I was in, they let one of their clients keep her 3 young children in the waiting area, so that sort of destroyed my relaxation. I won't be returning. Read Less
Jaweria S.
28 Jun 2017
REPORT
I'm new to the area and I tried this place based on the reviews .. BIG MISTAKE! Ben was horrible.. did my manicure in such a rush. Poorly cleaned my cuticles even after I told him to clean them. Then ... Read More
I'm new to the area and I tried this place based on the reviews .. BIG MISTAKE! Ben was horrible.. did my manicure in such a rush. Poorly cleaned my cuticles even after I told him to clean them. Then I asked him to file my nails correctly and he gave me attitude . I like them the way I like them.. Kim did my pedicure I asked for a deluxe.. she poked my pinky toe so hard it hurt so badly I got tears I my eyes .Alissa was the saving grace in my experience. If I ever come back it will be for her. She tried to fix the mistakes of her coworkers.By the way I'm still here letting my nails dry  and I have to come back to get my mani fixed Read Less
Phuong Nguyen
30 May 2017
REPORT
Trisha S.
4 May 2017
REPORT
I am not sure why there are such good reviews of this place. As someone who has had their nails done all over the bay area on and off for almost 20 years, this place was barely mediocre. First, the st... Read More
I am not sure why there are such good reviews of this place. As someone who has had their nails done all over the bay area on and off for almost 20 years, this place was barely mediocre. First, the staff seemed to be annoyed that I brought  picture of what I was looking for. The technician that was available was not able to shape the stiletto nails I asked for without help and I was left with terribly uneven and crooked nails. Some were not even bonded to my natural nail correctly. A full set took almost 2 hours and I was passed from person to person to try and pull off a simple ombre. They ended up painting my nails with regular polish, glitter polish then covering that in gel before the regular polish was dry. As the day went on, the gel topcoat started to drift and I ended up with big pits in the polish. I asked why they didn't use glitter acrylic to achieve the look I wanted since that is what the picture showed. They informed me that "you can't use more than two colors in acrylic powder" which is utter nonsense, because I have had it done before. They also told me they couldn't do ombre in gel polish (also nonsense since I went home, drilled everything off, reshaped my own nails and did ombre in the gel colors I have at home). This place is full of lazy nail techs, if you want one color and don't want acrylics, they may be ok... but otherwise not worth the time. I should have known from the pictures posted that this place was pedestrian at best. The nail implements used were in a container marked "soiled" and didn't appear to be clean. Even the airbrush gun used was caked full of old white nail polish. Read Less
Nivedita S.
4 May 2017
REPORT
I have gone to this place twice. The owner is very rude and doesn't welcome the guest. She just entertains (may be) her regular customers. Others just follow her instructions. I remember a time, my na... Read More
I have gone to this place twice. The owner is very rude and doesn't welcome the guest. She just entertains (may be) her regular customers. Others just follow her instructions. I remember a time, my nail artist was in the middle of painting my nails and was called by her to set up pedicure chair for another (regular) customer. First time I went with a picture from their yelp pictures only, the owner said to my nail artist that she lost all the brushes ( huh??). I feel they charge more than what they actually do. You can try this place, it's hit or miss. Read Less
Ashley E.
28 Apr 2017
REPORT
Best nails in the Bay Area. I moved to Berkeley two years ago and I still make the drive because I won't let anyone besides Ben touch my nails.
Andrew P.
25 Dec 2016
REPORT
It wasn't "Professional" for guy who talked to my wife on the phone on Christmas Eve to make her feel like crap for being 10 minutes late. Just had a death in the family and really didn't need it. I u... Read More
It wasn't "Professional" for guy who talked to my wife on the phone on Christmas Eve to make her feel like crap for being 10 minutes late. Just had a death in the family and really didn't need it. I understand you have a business to run but you are still in customer service right?It really screwed up our day. That guy in the front needs an attitude adjustment. Read Less
Alexis Byrd
28 May 2016
REPORT
Basic nails and they couldn't even do that right. Also who takes 2hrs for white tips
Audrey D
10 Jan 2016
REPORT
I went with my friend and she's better at nail stuff. She said gel nails for two and I was like ok. The lady just plain painted my nails and didn't give me gel like I asked twice. 25 my ass
Stephanie Y.
9 Jan 2016
REPORT
YIKES! $15 for a manicure. I wasn't expecting that. However, Sandy did a helluva good job on those cutes. She was getting all up in there, making sure the nail was perfect. A very nice little arm and ... Read More
YIKES! $15 for a manicure. I wasn't expecting that. However, Sandy did a helluva good job on those cutes. She was getting all up in there, making sure the nail was perfect. A very nice little arm and hand massage to boot.A nice arrange of colors. Be mindful if you do have a preference, no Essie here, only OPI. A nice row of massage chairs for those pedi's and waxing in the back. Plenty of parking, which is alway a bonus.Overall, a tad bit pricy for a mani, but if every time is as thorough and pleasant as it was with Sandy, than it's worth it. Read Less
A Google User
26 Feb 2012
REPORT
Ben and Nancy own this shop now..I followed them from their last shop! Wouldn't let any others work my hands or feet. Professional, great quality nails! I work with my hands and the nails withsand t... Read More
Ben and Nancy own this shop now..I followed them from their last shop! Wouldn't let any others work my hands or feet. Professional, great quality nails! I work with my hands and the nails withsand the beating I give them and continue to look beautiful! Thank you Ben! Read Less
A Google User
4 Jan 2012
REPORT
Great place. Check it out!
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(925) 463-6303
4847 Hopyard Road
Pleasanton California 94588
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Professional Nail

Pleasanton, California
(17)
4847 Hopyard Road
Pleasanton California 94588
Huong Le
8 Jun 2018
REPORT
aleksey reinig
5 May 2018
REPORT
My girlfriend wishes she know what time they close at but they don’t put the hours up
Jenny L.
2 Aug 2017
REPORT
I don't have much time to get my nails done so I always make a lunch appointment with Rose for acrylic fills and she does a great job.  Not only is she quick, but she still manages to pay attention to... Read More
I don't have much time to get my nails done so I always make a lunch appointment with Rose for acrylic fills and she does a great job.  Not only is she quick, but she still manages to pay attention to detail, while getting me back to work in an hour.  The place is clean and people are friendly. Love this place! Read Less
Bharti K.
31 Jul 2017
REPORT
Writing a review for Nancy and Sandy. Gently unassuming lovely ladies who do a great job on regular pedicures/manicures. Thank you so much ladies!
Victoria H.
25 Jul 2017
REPORT
This place is terrible. I had a pedicure done here and the lady actually stopped during the leg massage to watch TV. There was no pressure or anything. I told the owner and all he had to say was to pa... Read More
This place is terrible. I had a pedicure done here and the lady actually stopped during the leg massage to watch TV. There was no pressure or anything. I told the owner and all he had to say was to pay for my pedicure and to come back later for my nails. I'm sorry, but not really, I'll never turn here again and I will NEVER tell my friends about it. Worst pedi of my life and I have had many many many pedis before. They won't be getting a dime from me! Read Less
Cyrille K.
25 Jul 2017
REPORT
I liked it better before they raised their mani/pedi prices. Used to be a great value but not anymore. Last time I was in, they let one of their clients keep her 3 young children in the waiting area, ... Read More
I liked it better before they raised their mani/pedi prices. Used to be a great value but not anymore. Last time I was in, they let one of their clients keep her 3 young children in the waiting area, so that sort of destroyed my relaxation. I won't be returning. Read Less
Jaweria S.
28 Jun 2017
REPORT
I'm new to the area and I tried this place based on the reviews .. BIG MISTAKE! Ben was horrible.. did my manicure in such a rush. Poorly cleaned my cuticles even after I told him to clean them. Then ... Read More
I'm new to the area and I tried this place based on the reviews .. BIG MISTAKE! Ben was horrible.. did my manicure in such a rush. Poorly cleaned my cuticles even after I told him to clean them. Then I asked him to file my nails correctly and he gave me attitude . I like them the way I like them.. Kim did my pedicure I asked for a deluxe.. she poked my pinky toe so hard it hurt so badly I got tears I my eyes .Alissa was the saving grace in my experience. If I ever come back it will be for her. She tried to fix the mistakes of her coworkers.By the way I'm still here letting my nails dry  and I have to come back to get my mani fixed Read Less
Phuong Nguyen
30 May 2017
REPORT
Trisha S.
4 May 2017
REPORT
I am not sure why there are such good reviews of this place. As someone who has had their nails done all over the bay area on and off for almost 20 years, this place was barely mediocre. First, the st... Read More
I am not sure why there are such good reviews of this place. As someone who has had their nails done all over the bay area on and off for almost 20 years, this place was barely mediocre. First, the staff seemed to be annoyed that I brought  picture of what I was looking for. The technician that was available was not able to shape the stiletto nails I asked for without help and I was left with terribly uneven and crooked nails. Some were not even bonded to my natural nail correctly. A full set took almost 2 hours and I was passed from person to person to try and pull off a simple ombre. They ended up painting my nails with regular polish, glitter polish then covering that in gel before the regular polish was dry. As the day went on, the gel topcoat started to drift and I ended up with big pits in the polish. I asked why they didn't use glitter acrylic to achieve the look I wanted since that is what the picture showed. They informed me that "you can't use more than two colors in acrylic powder" which is utter nonsense, because I have had it done before. They also told me they couldn't do ombre in gel polish (also nonsense since I went home, drilled everything off, reshaped my own nails and did ombre in the gel colors I have at home). This place is full of lazy nail techs, if you want one color and don't want acrylics, they may be ok... but otherwise not worth the time. I should have known from the pictures posted that this place was pedestrian at best. The nail implements used were in a container marked "soiled" and didn't appear to be clean. Even the airbrush gun used was caked full of old white nail polish. Read Less
Nivedita S.
4 May 2017
REPORT
I have gone to this place twice. The owner is very rude and doesn't welcome the guest. She just entertains (may be) her regular customers. Others just follow her instructions. I remember a time, my na... Read More
I have gone to this place twice. The owner is very rude and doesn't welcome the guest. She just entertains (may be) her regular customers. Others just follow her instructions. I remember a time, my nail artist was in the middle of painting my nails and was called by her to set up pedicure chair for another (regular) customer. First time I went with a picture from their yelp pictures only, the owner said to my nail artist that she lost all the brushes ( huh??). I feel they charge more than what they actually do. You can try this place, it's hit or miss. Read Less
Ashley E.
28 Apr 2017
REPORT
Best nails in the Bay Area. I moved to Berkeley two years ago and I still make the drive because I won't let anyone besides Ben touch my nails.
Andrew P.
25 Dec 2016
REPORT
It wasn't "Professional" for guy who talked to my wife on the phone on Christmas Eve to make her feel like crap for being 10 minutes late. Just had a death in the family and really didn't need it. I u... Read More
It wasn't "Professional" for guy who talked to my wife on the phone on Christmas Eve to make her feel like crap for being 10 minutes late. Just had a death in the family and really didn't need it. I understand you have a business to run but you are still in customer service right?It really screwed up our day. That guy in the front needs an attitude adjustment. Read Less
Alexis Byrd
28 May 2016
REPORT
Basic nails and they couldn't even do that right. Also who takes 2hrs for white tips
Audrey D
10 Jan 2016
REPORT
I went with my friend and she's better at nail stuff. She said gel nails for two and I was like ok. The lady just plain painted my nails and didn't give me gel like I asked twice. 25 my ass
Stephanie Y.
9 Jan 2016
REPORT
YIKES! $15 for a manicure. I wasn't expecting that. However, Sandy did a helluva good job on those cutes. She was getting all up in there, making sure the nail was perfect. A very nice little arm and ... Read More
YIKES! $15 for a manicure. I wasn't expecting that. However, Sandy did a helluva good job on those cutes. She was getting all up in there, making sure the nail was perfect. A very nice little arm and hand massage to boot.A nice arrange of colors. Be mindful if you do have a preference, no Essie here, only OPI. A nice row of massage chairs for those pedi's and waxing in the back. Plenty of parking, which is alway a bonus.Overall, a tad bit pricy for a mani, but if every time is as thorough and pleasant as it was with Sandy, than it's worth it. Read Less
A Google User
26 Feb 2012
REPORT
Ben and Nancy own this shop now..I followed them from their last shop! Wouldn't let any others work my hands or feet. Professional, great quality nails! I work with my hands and the nails withsand t... Read More
Ben and Nancy own this shop now..I followed them from their last shop! Wouldn't let any others work my hands or feet. Professional, great quality nails! I work with my hands and the nails withsand the beating I give them and continue to look beautiful! Thank you Ben! Read Less
A Google User
4 Jan 2012
REPORT
Great place. Check it out!
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know