12 Reviews

Pampered Nails and Spa

Pleasant Hill, California
Reviews
Leslie NobodyKnows
24 Jun 2018
REPORT
Nice place, friendly staff, they will try to upsell you on their services. They are slightly pricey, but worth it.
Tori Harbert
24 Dec 2017
REPORT
Love Fantasy Nails!! We have gone there for 10+ years & the owners treat us like family. They always do a great job & are willing to go above & beyond to make customers happy!!
Katie Strait
21 Dec 2017
REPORT
My friend had a her nails done here. They turned out horrible. I’ll include a picture in comments. They refused to give her her money back. And to top it off threatened to sue her. Not a company I’d e... Read More
My friend had a her nails done here. They turned out horrible. I’ll include a picture in comments. They refused to give her her money back. And to top it off threatened to sue her. Not a company I’d ever go to! Save your money for some place that wants to make their customers happy. Read Less
Ashley O.
14 Aug 2017
REPORT
I am sad to say that my experience was not the best. I need to have a thicker acrylic nail for my work and I am baffled as to why it presents a problem for anyone who works at a nail salon. I guess it... Read More
I am sad to say that my experience was not the best. I need to have a thicker acrylic nail for my work and I am baffled as to why it presents a problem for anyone who works at a nail salon. I guess it takes more time to do a good job, but I would have no problem paying a little more for a job well done. With that said, I found out she charged me more when she rang me up. Aside from dealing with the looks, attitude and thoughtless handling of my hands...we'll I guess you can see for yourself with the attached photos. I was really hoping this would be a good experience. The polish was pretty sloppy and uneven, I have polish on my fingers, and I will have to take the edge off the tips so they don't scratch my clients. I was asked to dry my nails where one of the bulbs were out. Trying to be helpful, I let her know a bulb was out and she got mad at me and started complaining to a coworker saying everyone uses it and it is fine. Mind you, I never complained or said anything negative, I just asked for what I needed. When it was time to pay, I found out it was 40 instead of 25. I was okay with the 5$ for thicker nails, but I told the gal on the phone about the thicker nails and she never said it would be more than 25. I did need to have a nail redone, so the 3$ is normal for that. The 7$ for the pink acrylic when I wasn't charged extra at any other place prior was surprising. She never told me there was an extra charge and I really felt taken advantage of. Really sad. I wanted to share my experience so other women aren't taken advantage of regarding this kind of stuff. If you are the owner reading this...please ask your workers not to discriminate against customers. We should not be treated harshly, mocked, or ridiculed because we need our nails, hands, or feet to be handled differently from the norm. Please treat everyone equally with kindness and professionalism and train your workers to strive to do their very best.Blessings to all! Read Less
Emily W.
18 Jul 2017
REPORT
I had my whole experience typed out but yelp told me it's too long so I'll make it simple. I asked for a basic white fill with 2 broken nails that I don't mind paying for & a French pedicure. They ask... Read More
I had my whole experience typed out but yelp told me it's too long so I'll make it simple. I asked for a basic white fill with 2 broken nails that I don't mind paying for & a French pedicure. They asked if I wanted gel for my toes & I agreed cause I was going to Cabo the next day. All of that cost me $100. I've gotten fancy nails in Beverley Hills that cost less than that for literally the 2 most basic things you could possibly do. Not to mention they cut me twice, and use that powder to nail stuff where they just dip your nail in & go over it with a top coat. The lazy way to manicure. $100 for what I got is absolutely ridiculous. There are better places around for way less (PK on Clayton rd)As if that's not bad enough, take a look at the immature comments left by the manager on some of these reviews. Telling costumers to "proof read" their reviews & that this is the Bay Area, things are more expensive, my favorite is "FYI 90% of our costumers are happy with us"... then why respond?  Unprofessional and way overpriced. Read Less
Wendy Cannell-Nottage
18 Jul 2017
REPORT
The work here is fair. The pedicure was great. However the manicure not so good. They didn't check my nails before I left so they were still wet when I left and got smudged. Also they don't have the... Read More
The work here is fair. The pedicure was great. However the manicure not so good. They didn't check my nails before I left so they were still wet when I left and got smudged. Also they don't have their prices posted so you are in for a shocker when it is time to pay Read Less
Kristi M.
12 Apr 2017
REPORT
This 5-star review is for Vivian and all the ladies who give pedis.  Vivian does a really nice job.  I've been getting my nails done for over 20 years now and she is one of the best.  I always receive... Read More
This 5-star review is for Vivian and all the ladies who give pedis.  Vivian does a really nice job.  I've been getting my nails done for over 20 years now and she is one of the best.  I always receive compliments on how nice my nails look and they last for three or four weeks (sometimes longer) without any chipping away.  (Unfortunately, this was not the case with someone that is not Vivian - so please make your appointment with Vivian.)The ladies who work on pedicures are also very good.  I love the hot stone massage and am always impressed with the outcome. Read Less
Dajana Pasalic
4 Sep 2016
REPORT
Only my second time getting my nails done at Fantasy Nails. My sister grandma and I walked in yesterday without an appointment (not knowing they closed at 3 on Saturdays) it was about 2:30 and we just... Read More
Only my second time getting my nails done at Fantasy Nails. My sister grandma and I walked in yesterday without an appointment (not knowing they closed at 3 on Saturdays) it was about 2:30 and we just wanted pedicures, and they accepted us in with only 30 minutes left of them being open. Amazing customer service! And the work they do is equally amazingRead Less
ankhbayar narantsatsral
2 Jun 2016
REPORT
Worst place ever!!!! Bad quality and staff speaks bad of you in their own language!!! I have spent the worst time of my life in this place!!! They are sooo rude and unprofessional
Ophelie Potelle- Horsley
26 Apr 2016
REPORT
Anne Odonovan
17 Jan 2016
REPORT
Crystal Trent
16 Dec 2014
REPORT
love this place! my mom and I have come here many times before for pedis. I got shellac today done by Angie! she takes her time and is so nice. I made a special request on design and she made it so pe... Read More
love this place! my mom and I have come here many times before for pedis. I got shellac today done by Angie! she takes her time and is so nice. I made a special request on design and she made it so perfect! ♡♡♡ Read Less
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Book an Appointment
Online booking unavailable
Please call
(925) 686-5202
1600 Contra Costa Boulevard
Pleasant Hill California 94523
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-19:00PM
Sunday
Sun
10:00AM-18:00PM
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CLAIM IT HERE
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Pampered Nails and Spa

Pleasant Hill, California
(12)
1600 Contra Costa Boulevard
Pleasant Hill California 94523
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-19:00PM
Sunday
10:00AM-18:00PM
Leslie NobodyKnows
24 Jun 2018
REPORT
Nice place, friendly staff, they will try to upsell you on their services. They are slightly pricey, but worth it.
Tori Harbert
24 Dec 2017
REPORT
Love Fantasy Nails!! We have gone there for 10+ years & the owners treat us like family. They always do a great job & are willing to go above & beyond to make customers happy!!
Katie Strait
21 Dec 2017
REPORT
My friend had a her nails done here. They turned out horrible. I’ll include a picture in comments. They refused to give her her money back. And to top it off threatened to sue her. Not a company I’d e... Read More
My friend had a her nails done here. They turned out horrible. I’ll include a picture in comments. They refused to give her her money back. And to top it off threatened to sue her. Not a company I’d ever go to! Save your money for some place that wants to make their customers happy. Read Less
Ashley O.
14 Aug 2017
REPORT
I am sad to say that my experience was not the best. I need to have a thicker acrylic nail for my work and I am baffled as to why it presents a problem for anyone who works at a nail salon. I guess it... Read More
I am sad to say that my experience was not the best. I need to have a thicker acrylic nail for my work and I am baffled as to why it presents a problem for anyone who works at a nail salon. I guess it takes more time to do a good job, but I would have no problem paying a little more for a job well done. With that said, I found out she charged me more when she rang me up. Aside from dealing with the looks, attitude and thoughtless handling of my hands...we'll I guess you can see for yourself with the attached photos. I was really hoping this would be a good experience. The polish was pretty sloppy and uneven, I have polish on my fingers, and I will have to take the edge off the tips so they don't scratch my clients. I was asked to dry my nails where one of the bulbs were out. Trying to be helpful, I let her know a bulb was out and she got mad at me and started complaining to a coworker saying everyone uses it and it is fine. Mind you, I never complained or said anything negative, I just asked for what I needed. When it was time to pay, I found out it was 40 instead of 25. I was okay with the 5$ for thicker nails, but I told the gal on the phone about the thicker nails and she never said it would be more than 25. I did need to have a nail redone, so the 3$ is normal for that. The 7$ for the pink acrylic when I wasn't charged extra at any other place prior was surprising. She never told me there was an extra charge and I really felt taken advantage of. Really sad. I wanted to share my experience so other women aren't taken advantage of regarding this kind of stuff. If you are the owner reading this...please ask your workers not to discriminate against customers. We should not be treated harshly, mocked, or ridiculed because we need our nails, hands, or feet to be handled differently from the norm. Please treat everyone equally with kindness and professionalism and train your workers to strive to do their very best.Blessings to all! Read Less
Emily W.
18 Jul 2017
REPORT
I had my whole experience typed out but yelp told me it's too long so I'll make it simple. I asked for a basic white fill with 2 broken nails that I don't mind paying for & a French pedicure. They ask... Read More
I had my whole experience typed out but yelp told me it's too long so I'll make it simple. I asked for a basic white fill with 2 broken nails that I don't mind paying for & a French pedicure. They asked if I wanted gel for my toes & I agreed cause I was going to Cabo the next day. All of that cost me $100. I've gotten fancy nails in Beverley Hills that cost less than that for literally the 2 most basic things you could possibly do. Not to mention they cut me twice, and use that powder to nail stuff where they just dip your nail in & go over it with a top coat. The lazy way to manicure. $100 for what I got is absolutely ridiculous. There are better places around for way less (PK on Clayton rd)As if that's not bad enough, take a look at the immature comments left by the manager on some of these reviews. Telling costumers to "proof read" their reviews & that this is the Bay Area, things are more expensive, my favorite is "FYI 90% of our costumers are happy with us"... then why respond?  Unprofessional and way overpriced. Read Less
Wendy Cannell-Nottage
18 Jul 2017
REPORT
The work here is fair. The pedicure was great. However the manicure not so good. They didn't check my nails before I left so they were still wet when I left and got smudged. Also they don't have the... Read More
The work here is fair. The pedicure was great. However the manicure not so good. They didn't check my nails before I left so they were still wet when I left and got smudged. Also they don't have their prices posted so you are in for a shocker when it is time to pay Read Less
Kristi M.
12 Apr 2017
REPORT
This 5-star review is for Vivian and all the ladies who give pedis.  Vivian does a really nice job.  I've been getting my nails done for over 20 years now and she is one of the best.  I always receive... Read More
This 5-star review is for Vivian and all the ladies who give pedis.  Vivian does a really nice job.  I've been getting my nails done for over 20 years now and she is one of the best.  I always receive compliments on how nice my nails look and they last for three or four weeks (sometimes longer) without any chipping away.  (Unfortunately, this was not the case with someone that is not Vivian - so please make your appointment with Vivian.)The ladies who work on pedicures are also very good.  I love the hot stone massage and am always impressed with the outcome. Read Less
Dajana Pasalic
4 Sep 2016
REPORT
Only my second time getting my nails done at Fantasy Nails. My sister grandma and I walked in yesterday without an appointment (not knowing they closed at 3 on Saturdays) it was about 2:30 and we just... Read More
Only my second time getting my nails done at Fantasy Nails. My sister grandma and I walked in yesterday without an appointment (not knowing they closed at 3 on Saturdays) it was about 2:30 and we just wanted pedicures, and they accepted us in with only 30 minutes left of them being open. Amazing customer service! And the work they do is equally amazingRead Less
ankhbayar narantsatsral
2 Jun 2016
REPORT
Worst place ever!!!! Bad quality and staff speaks bad of you in their own language!!! I have spent the worst time of my life in this place!!! They are sooo rude and unprofessional
Ophelie Potelle- Horsley
26 Apr 2016
REPORT
Anne Odonovan
17 Jan 2016
REPORT
Crystal Trent
16 Dec 2014
REPORT
love this place! my mom and I have come here many times before for pedis. I got shellac today done by Angie! she takes her time and is so nice. I made a special request on design and she made it so pe... Read More
love this place! my mom and I have come here many times before for pedis. I got shellac today done by Angie! she takes her time and is so nice. I made a special request on design and she made it so perfect! ♡♡♡ Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know