I’ve been going here for years. Depending on which technician you get they can do a good job. If you’re looking for a fairly good mani or pedi I recommend Bollinger Nail Spa. It’s clean and they recently got new pedicure spa chairs. I wish they had more colors to choose from and that they’re gel and regular polish match was more consistent. For a while, their gel polish would change colors after a day, but I think they fixed this problem. I suggest finding someone who does a really good job and book with them over and over again. Read Less

I absolutely love coming to this Bollinger location. The staff is always nice and personable. Nhi knows me so well and know that I always turn to nude colors. This time around she suggested such a cute but simple color because she knows I don't like "loud" color. Anyways, gel is always my go to and no matter who does my gel mani they come out perfect and they last for more than 2 weeks. The staff again is awesome, they are always so friendly and never hesitate to check on how you're doing, especially if you're a regular. Read Less

If you're getting Tips touched up or done I would not suggest Tracy go with Tina. Not the cleanest lines & I had to ask Tracy more than once to fix the cracked middle nail. I suggested taking it off from the very beginning. Not my fault she doubled her work by trying to cut corners and pile more pink on top. I don't know what she was thinkin. Ugh...this is totally unacceptable. I'm not happy. The middle finger is WAY pinker cuz she wouldn't do what I requested. Frustrating I had to pay for this flawed job. I really just need to take a class. It can't be that hard to get lines clean and replace a nail. I'd love to come back and give this place a second chance, I had to ask for the lady's name who did my nails because I will not be seeing her again. From reading the reviews on here it looks like Tina is the best for French tips but unfortunately it looks like you're going to have to book out at least a couple weeks to get an appointment with her. The only reason I'm giving this place a three star review from a very unfortunate 1st time experience. When I went to wash my hands I asked two different ladies for hand soap and they both told me they're completely out of hand soap which I find highly unacceptable. I'm not the type to demand my money back, but the thought of a nail salon out of Hand soap at the wash sink just grossed me out. I mean are they all going to the restroom and not washing???? They're lucky I don't call the health department on them after all this. if you're wondering why I didn't give this review one star, it's because it was a very beautiful nail spa with a very nice seating area and service was prompt. The desk lady was lovely and parking wasn't terrible. Read Less

I went to get my toes & nails done. Usually they do ok job but this time Lina did both my toes & nails. She did ok job on my toes. I did pink & white and the white lines were not very straight but I guess I can live with it for a month. What sucks is I have a wedding to go to and my lady at PK nails always does such a wonderful job I'm spoiled now. Unfortunately she wasn't available so I tried Bollinger again and now I wish I hadn't. I paid almost $100 with tip for both and have to have them redone again. My French mani + full was a disaster. Lina used some organic powder and totally different technique. The line between white and pink was very blurry, the white part of the nail was not white but slightly pinkish. The nails looked like the powder had small bubbles in it. I'm attaching photos below. I showed my friends and everyone said it was a bad job. How do you tell the salon they did terrible job and have to redo it? I just left but won't be coming back!!! Read Less

I usually visit another Bollinger Nail Spa location, but, one day, I was desperate for a manicure/pedicure and my usual Bollinger was booked solid. So, I thought I'd stick with the Bollinger chain and decided to visit the Bollinger Nail Spa in Pleasant Hill. I was surprised at how relatively easy it was to get a last minute appointment and now I know why - my manicure/pedicure was horrible. I had requested a gel manicure and gel pedicure. I don't know how comfortable my nail technician was with doing this - she took forever to do both and did a messy job. I had gel nail polish all over my cuticles and my nails were shaped terribly. I will never go back to this Bollinger location again. Read Less

A girlfriend recommended this salon and I've been going there for over a year now.  For 4th of July I decided to go red, white and blue for the toes and they turned out so good I just had to post a review.  First, it's very clean.  They always open a fresh bag of tools and supplies (required by law but some places still don't do it) and they always put a new plastic lining in the tub.  Second, the service is spot on.  They do a great job on finger and toe nails. And as I mentioned they really wowed me with the 4th of July job. The atmosphere is relaxing, friendly and upbeat.  They always have good music going.  The massage chairs are awesome. Read Less

I didn't know what to expect walking into this shop.  Quite honestly I have been looking for a "permanent" place to go to.  I usually go to a place locally to my home, but that location's service had seemed to go downhill in the past 6 months.  I also lost my main tech person at that location.  They told me they didn't know where he went and that he upped and quit. So, I decided that I would find a place closer to work.  And I tried at least 2 other places around town here and one was a potential, but never stuck.  So I saw this place when visiting Posh Bagel (next door).  Thought I would look up reviews and check it out.  I saw the ever so mixed reviews.  Some fabulous and some not so great.  I took a chance and I am very glad I did.I walked in, no appt, around the 10:30 am hour on a Tuesday.  It was already busy, every tech had a customer and I was worried I made a mistake not making an appt.  The receptionist was very friendly. I explained it was my first time and she was nice about it.  I told her I wanted a gel (Shellac) mani and I had gel already on my nails.  I sat for maybe 2 min, expecting to sit longer, but someone came out to help me.  The entrance is clean and I love the earth tones in with the touch of orchids, though fake, but they look real.  I saw the spa pedicure area and it looks relaxing and very clean!Linda looked at my existing nails and started taking off the gel while I looked at the colors.  She was patient and was not rough at all with my fingers.  I really did like that she did not forcefully take off my gel nail because that can hurt the nail bed.  She took the appropriate steps in removing the old gel.  As I watched her remove, clean, and paint my nails, I noticed that she paid full attention and did a fabulous job.  She did not overly pick at my cuticles, her paint style is clean and she does it all being patient and friendly.  She did not rush at all. I loved how my nails turned out.  I haven't felt this good about nails in a long time.  I will be going back to Linda again.  She is awesome and I am so happy to say that I found my new go to place. Read Less

jesika the manager is horrible. The owner needs to to invest in customer service training for her. I also sent the owner my complaint and help or she never got back to me. This shows that bollinger salon does not take care of there customer and does not value my business. I gave the salon a lot of business. I will not be back. Read Less

took my neices one got a mani , one goit a pedi .it sucked it was a 12 min tops for pedicure. really for for 21.00 she was 10 years old .not friendly at all. 15 .00 for 10 min. mani . really . didnt tip them. id give them a zero if i could. Read Less

Be careful where you put, and whom you let touch your personal items here, ladies and gents. I have been a patron of the different BNS locations since 2007. I even had my entire bridal party get mani/pedis here. One thing I really dislike, after being in salons that manage to be practically odorless, is that the smell and lack of proper ventilation in this location is unbearable. Secondly, I met my sister here for a mani/pedi, left a generous tip, and then had my day, and now week, totally ruined when I saw that the woman who was helping me had ruined my purse. One of two things happened: Her hands were covered in acetone, or the armrests covered in white towels in the massage chairs were covered in acetone. I called today to see if they would try to fix the problem, which would be easily seen if reviewed on a surveillance video that the manager claims to have access to. I told him that as a business, I would try to make my customers happy and not to just save myself a dollar. When I used to work customer service, this was the cardinal rule. He basically said, "Anything could have happened. She never touched your purse." When does a nail salon worker ever let you touch anything when your nails are wet?! He also said that the towels on the arm rests never touch acetone, which is not true, since she took my nail polish off on top of the towels. I'm really disappointed and will never be a patron of ANY BNS again. There are so many other high quality salons in the area that it would be ridiculous to do so. Hard lesson learned for the consumer when people run their businesses like this. Silver Lining: At least hopefully, I can help someone out there avoid this. Read Less

THIS SALON & SPA IS FANTASTIC, IF YOU WANT A FABULOUS JOB DONE BY PROFESSIONAL OPERATORS, YOU SHOULD ONLY GO HERE, IT IS THE SALON & SPA IN THE CONTRA COSTA AREA. IF YOUR WORRIED ABOUT PRICE (DON'T YOU WILL GET YOUR MONIES WORTH PLUS!) YOU CAN'T HELP BUT TELL YOUR FRIENDS ABOUT IT, IN FACT IF YOUR LOOKING FOR A SPECIAL PLACE THAT WILL MAKE YOU FEEL GREAT GO HERE. I RECOMEND THIS SALON TO ALL MY FRIENDS. I COULD GO ON & ON BUT THAT WOULD TAKE UP TO MUCH SPACE. YOU HAVE TO TRY IT FOR YOURSELF, ONCE YOU GO YOU, YOU WON'T GO ANY WHERE ELSE. IT'S THE CLEANIST, NICEST PLACE & THE OPERATORS ARE OUT OF THIS WORLD THEY MAKE ALL OF US FEEL SPECIAL. THANK YOU FOR A JOB WELL DONE !! KEEP UP THE GOOD WORK. THANK YOU MRS GAIL DAVIS Read Less