My first experience was fine (the pregnant girl that sits in the back did a good job). BUT, my 2nd experience left a bad taste in my mouth, so I will not be going back!!! On Sunday, we went in to ge... Read More
My first experience was fine (the pregnant girl that sits in the back did a good job). BUT, my 2nd experience left a bad taste in my mouth, so I will not be going back!!! On Sunday, we went in to get spa pedi's then a fill. Only 3 people working (on the weekend, when it's typically VERY busy...Really????), and the owner was not in at that time. Was told they were busy & to come back in 1hr. Went back in 45min., only to find out that they were working on 4 NEW customers, so had to wait about another 30 minutes. Then, 1 of us only wanted our toe nails "buffed" instead of any polish. Was told Extra $5.. WHY???? The buffing was "in exchange" of the 3+ coats of polish...It should be a "wash" on the cost. Then, proceeded to get my nails filled, which is okay. BUT...I wanted a design on 2 nails only (ringer finger on each hand), which was simply a Santa hat. Told me would be an EXTRA $10.00. SERIOUSLY??? The previous time I was there, I wasn't charged any Extra...which leads me to believe that the girl (sitting at table closest to wall, at the 2nd to last table toward the back) was trying to make her own money on the side, since the owner wasn't in. Well...when you start trying to screw over your customers, guess what, YOU HAVE NO CUSTOMERS!!! The other BIG issues is...they do NOT use Sanitized utensils on their customers. They used the same utensils on each & every customer. THIS IS VERY UNSANITARY & A HUGE VIOLATION!!!!! Read Less