26 Reviews

Glossy Nail Salon & Spa

Palo Alto, California
Reviews
Bette Seabury
5 Jun 2018
REPORT
This salon does not even deserve one star, NEVER going back.
Noel Parisi
4 Apr 2018
REPORT
I love this place! They always take their time and they always do such a good job 🙌🏼
Rivki Raphaelson
26 Jan 2018
REPORT
Clean and classy. If you pay cash they give you a dollar off. Medium range of colors to choose from. My nail chipped the next day but it might have been my own fault.
Malati Marlene Shinazy
26 Aug 2017
REPORT
Super service, with friendly professionals. Amazingly clean. Efficient processes.
Jalena B.
11 Aug 2017
REPORT
I developed a severe listeria infection after getting a mani/pedi here last fall that required months of antibiotics and turned my thumbnail green. They look pretty but the sanitary practices are clea... Read More
I developed a severe listeria infection after getting a mani/pedi here last fall that required months of antibiotics and turned my thumbnail green. They look pretty but the sanitary practices are clearly lacking. Read Less
Lisa Irwin
7 Aug 2017
REPORT
Soooo very relaxing hair! And the technicians are very nice!
Barbara M.
28 Jul 2017
REPORT
I have been coming to Glossy Nails for over a year and absolutely love it.  They are kind and work really hard to accommodate everyone.  Their salon is exceptionally clean and they take great care wit... Read More
I have been coming to Glossy Nails for over a year and absolutely love it.  They are kind and work really hard to accommodate everyone.  Their salon is exceptionally clean and they take great care with all their services.  I come from Los Gatos because they are that good! Read Less
Kelsey R.
17 Jul 2017
REPORT
There are very few businesses I am completely loyal to, but I absolutely love Glossy Nail Salon & Spa.  For the last two years I have gone every few weeks for a gel mani + pedi.  I often bring picture... Read More
There are very few businesses I am completely loyal to, but I absolutely love Glossy Nail Salon & Spa.  For the last two years I have gone every few weeks for a gel mani + pedi.  I often bring pictures of nail designs I find on Instagram, and the technicians are all so patient and detail oriented.  I've had them use things like gold foil and swarovski crystals, and do hand painted flower designs and graphic art.  Thao and Katie have given me the best manicures I've ever had.  I highly recommend Glossy to anyone looking for a clean, relaxing nail salon. Read Less
Joe R.
26 May 2017
REPORT
I made an appointment for my niece for her B day gift and as a good uncle I joined,  the wife tagged along LOL this place is fabulous , I'm a tree guy so a bit rough n tumble . This place made me feel... Read More
I made an appointment for my niece for her B day gift and as a good uncle I joined,  the wife tagged along LOL this place is fabulous , I'm a tree guy so a bit rough n tumble . This place made me feel very comfortable.  The staff exceptional ! Price nice I'm definitely going to make another appointment for the 3 of us again .. never thought a MAN could be treated so well thanks to Ms Jenny who was the wonderful lady who took care of me .. Read Less
Lupe H.
23 May 2017
REPORT
Great experience ! I was greeted immediately by a young lady. I got my mani and pedi by Kate, she did a wonderful job and was so kind as well. I would definitely be coming back !
Veronica S.
19 May 2017
REPORT
Very good experience. I made an appointment on Yelp the first time around for after work, but arrived to find they had scheduled my appointment for the following day and couldn't take me the day I had... Read More
Very good experience. I made an appointment on Yelp the first time around for after work, but arrived to find they had scheduled my appointment for the following day and couldn't take me the day I had planned. Once I got home. I noticed a message from the owner on Yelp apologizing for that bad experience, so I decided to give it another go. I made an appointment over the phone this time and was greeted by just the most friendly woman who was running the desk that day. She definitely uplifts the whole experience there. My appointment ran a few minutes late, but I got exactly what I wanted (full set with design and multiple colors) for $45. The salon is clean and nicely decorated. Parking in that lot is challenging during prime time though. Read Less
Chelsea C.
2 May 2017
REPORT
Worst customer service EVER!!!! I yelped a nail place and this place had good reviews. I walked in around 5:10 and on the sign it said they closed at 7pm plus it's a Wednesday didn't think it would be... Read More
Worst customer service EVER!!!! I yelped a nail place and this place had good reviews. I walked in around 5:10 and on the sign it said they closed at 7pm plus it's a Wednesday didn't think it would be busy. I walked in and the lady at the reception desk look very stressed and asked what I wanted. I replied if they had time for a fill. They had one girl getting her nails done and 3 others getting a pedicure. She looked at me and said that they are busy and I  said that it was fine I could wait since my husband had dropped me off and took the car. She than was talking in her language to some other worker and looked at me and said they could not do my nails at all even if I waited. That has never ever happened to me before. I felt like she judged me by the way I was dressed (mind you I had just gotten off from work) and my ethnicity (Latina). I will never get my nails done here. Read Less
Cynthia M.
16 Apr 2017
REPORT
I have mix feelings about this place.Let's start with when we first walked in we were greeted - great. I told the gentleman at the counter that I made an appointment at 11am for four pedicures, three ... Read More
I have mix feelings about this place.Let's start with when we first walked in we were greeted - great. I told the gentleman at the counter that I made an appointment at 11am for four pedicures, three manicures and one fill. He confirmed that I made an appointment but he said it was only down for an "in & out" mani/pedi's. Mostly when I go to the salon I like to be pampered and same with the people I brought, especially since two of them were guys (they only want to be just pampered) and my mother in law is also all about being pampered. In any case, the front desk made us feel like we were inconveniencing them because we didn't book the right appointment? We should of booked for the "revive" package or something. My mother in law asked for the revive package and the front desk said ok, but still told us that we didn't book that appointment and they may not have all the time. Like I understand we made a mistake but geez, some one should of told us that there were different options. At that point I was already feeling off so I opted out of the pedicure and wanted just the fill. Now the lady who did my fill was amazing, and I have no complaints with her. She was extremely nice and did a great job on my nails.The rest of my group were getting their mani/pedis done in the pedi chairs but my mother in law had to explain to the girl working on her that she was supposed to get a revive mani, because she confirmed it at the counter. Took some communication and Vietnamese talking to finally sort every thing out. My fiance wasn't too pleased with the lack of pampering, he felt he was in and out quickly. The nephew didn't have much to say about it other than "it was alright" and the mother in law thankfully enjoyed her mani/pedi but to get it was a struggle and a pain. I think for next time I know to schedule the correct appointment. I will give this place a try again and maybe up the review if my experience is better. I would hope next time I won't feel like I inconvenience them. Read Less
Bella M.
22 Mar 2017
REPORT
I went to get my nails done acrylic and pedicure.. I had an appointment at 9:30, I was the 1st one there and they took 4 hours to finish.. I show them pictures of different nail colors that I wanted a... Read More
I went to get my nails done acrylic and pedicure.. I had an appointment at 9:30, I was the 1st one there and they took 4 hours to finish.. I show them pictures of different nail colors that I wanted and they couldn't do it.. so I went with the basic French.. never going back there again'! to slow and they really don't know much of anything...BTW, they dint even Offered me a glass of water!! Read Less
Lulu I.
20 Mar 2017
REPORT
Checked out this place for the first this past Saturday.  I didn't have an appointment but since I walked in when they first opened they were able to quickly accommodate me for a gel mani and pedi.  O... Read More
Checked out this place for the first this past Saturday.  I didn't have an appointment but since I walked in when they first opened they were able to quickly accommodate me for a gel mani and pedi.  Overall, I had a good experience.  The technicians did a very nice job on my mani / pedi.  This place is nicely decorated and I felt relaxed throughout the whole service.  I will definitely be back! Read Less
Katherine G.
9 Feb 2017
REPORT
Got a great gel mani here! The staff were so nice, and they replied promptly to my appt request via Yelp message. :)The salon has been open for just 1.5 years, but they know what they're doing! The pl... Read More
Got a great gel mani here! The staff were so nice, and they replied promptly to my appt request via Yelp message. :)The salon has been open for just 1.5 years, but they know what they're doing! The place feels clean, and is decorated in a cute way with color coordination and chic pedi chairs. I did pay $38 pre-tip, which is more than the $30 I'm used to paying for a gel mani. Other than that, I'll be back! Read Less
Karen r.
6 Feb 2017
REPORT
I guess I never fully appreciated how amazing my normal nail salon is (7 Sisters in San Mateo), until I entered this hellhole.  Why?  Because I needed to get a quick pedicure during my lunch hour and ... Read More
I guess I never fully appreciated how amazing my normal nail salon is (7 Sisters in San Mateo), until I entered this hellhole.  Why?  Because I needed to get a quick pedicure during my lunch hour and my normal place (7 Sisters) is too far away from work.  I'm so sorry, 7 Sisters!  I love you.  Please take me back.It's as if I have a wonderful, perfect husband who satisfies me in every way, and then I decided to cheat on him with a decaying corpse because it was convenient.  I regret it deeply.How did "Glossy" disappoint me?  Let me count the ways:1.  Even though I made an appointment, when I arrived, I was treated with blank stares and general confusion.2.  I am used to soaking my feet in nice warm water that's at least up to my ankles.  They filled the foot bath with about a cup of water.  It didn't even cover my feet completely.  I guess we're rationing water due to the drought?3.  The pedicure itself was OK (I'm being honest).4.   I asked for a "no polish manicure," and requested that they buff the nails to a shine.  Usually manicurists love this.  It saves them the time and hassle of applying a base coat, 2 coats of polish, and topcoat.  They just have to take 1 minute to buff the nails to a shine.  Not here!  Here, that option will cost you $5 EXTRA dollars because you have to buy the buffer, or some other bullshit like that.  Yes, I'm serious.5.  Usually, after the manicurist rubs your arms with lotion, she will wipe it off with a warm, damp towel to get the lotion off before she unrolls your sleeves.  Not here!  Here they will drag your sleeves right onto your very oily arms, thus coating your cashmere sweater with lotion.  Idiots!6.  At my usual place (God how I miss you, 7 Sisters Spa in San Mateo), when I am done, they will put my shoes in a bag and help me walk over to the drying area.  Not here!  Here you have to pick up your own shoes and make your way to the front desk.  I hate this place and would only go back if every single other nail salon in the entire world was destroyed in some kind of weird phenomenon.At least now I appreciate 7 Sisters.  I will never stray again. Read Less
Roanne S.
8 Dec 2016
REPORT
I love this nail salon! Any of the manicurist you get, you're in good hands. The girls here are friendly and attentive. The establishment is nice and clean. There's a parking lot for convenience. It's... Read More
I love this nail salon! Any of the manicurist you get, you're in good hands. The girls here are friendly and attentive. The establishment is nice and clean. There's a parking lot for convenience. It's best to book an appointment, and you can easily do so on their website. Read Less
Ingrid I.
7 Dec 2016
REPORT
Annie is the best nail tech!!! I live in stockton and come all the way to see Annie. GREAT quality work!!!
Kristen N.
5 Nov 2016
REPORT
Relaxing music but the reception desk phone kills the serenity. The reception lacked warmth, but Kate's pedicure was detailed and beautiful. The chairs are artistic but do not massage; beauty over fun... Read More
Relaxing music but the reception desk phone kills the serenity. The reception lacked warmth, but Kate's pedicure was detailed and beautiful. The chairs are artistic but do not massage; beauty over function, I guess. Overall, the pedicure quality was high but some kinks with service transitions could've been smoothed out. Read Less
Catherine H.
7 Sep 2016
REPORT
This is HANDS-DOWN the BEST nail salon I have EVER been to.  And Annie is HANDS-DOWN the best technician I have ever had the pleasure of working on my nails.Booking online is among my favorite offerin... Read More
This is HANDS-DOWN the BEST nail salon I have EVER been to.  And Annie is HANDS-DOWN the best technician I have ever had the pleasure of working on my nails.Booking online is among my favorite offerings that this nail salon provides. It is easy and I have never had to wait when I arrive. They honor the time you are slated for and respect your time appropriately. The services also take the approximate time that the salon says they do. For example: a gel manicure takes 45 minutes...it REALLY DOES take 45 minutes.Oily nails--my nails are very oily and the gel always lifts. I mean ALWAYS. I have tried different techniques at salons over the years. I told Annie about my problem at my first appointment and she understood and cared for my manicure appropriately. I SWEAR, they HAVE NEVER LIFTED since I have been getting my nails done here by Annie. I cannot say enough good things.Color change and/vs. Gel Manicure-- I also like that they offer a color change option for the gel nails too at a fraction of the cost. I don't need a manicure every two weeks, so I do a gel manicure, two weeks later I do the gel color change, and then I start over with my routine. It allows me to treat myself to getting my nails done, while being a little more financially responsible.I also like that they offer a discount for cash and I don't have to 'remind' them at the counter. They always offer me the discount without being prompted when I pull out my cash. It is clean and the staff is friendly.I cannot say enough good things about this salon and Annie!~Cat Read Less
Erika P.
5 Sep 2016
REPORT
First off I scheduled an appointment with one technician and when arrived 2 completely different technicians did my manicure and pedicure.  Upon entering I sat down on a chair that was very uncomforta... Read More
First off I scheduled an appointment with one technician and when arrived 2 completely different technicians did my manicure and pedicure.  Upon entering I sat down on a chair that was very uncomfortable so I grabbed an extra pillow located next to my sitting area. This pillow helped with back support since the sitting area for a pedicure had no back support. The chair is more like a wooden bench and you must stretch your legs to accommodate them since they are unable to reach you. This nail salon has no massage cushioned chairs. The pedicure was simple very minimal massage, seemed like the person helping wasn't content and rushed to finish. Now my nail technician Kelly was nice and helpful. When Kelly did my nails I had to stretch my arms and reach to her making my upper arm hurt. It was not her fault she worked with the small space and terrible chairs which are positioned in such a way that the technicians have a hard time reaching the client. She did a manicure with shellac and my nails looked like the dead cuticles were never removed but this is not her fault the lighting is horrible in the salon. When she applied the color she did this under low light which caused her to create patchy colored nails. In the picture I provided you can also see that it seems like a big gap was purposely left from my cuticle area to make it seem like my nails grew out fast. This seems like a technique used by some nail salons to get you to go back much sooner than you would when getting a gel manicure but that may or may not be the case here. Mind you I can go on for 3 weeks with my gel shellac with minimal nail growth shown. The gel shellac administered made it seem as I had my gel a week ago vs 2 days ago. When finished I was given a massage on my hands which was approximately 1 minute for each hand with almond butter. Now compared to other nail salons this seemed like a minimal massage since I'm accustomed to a massage of 3-5 minutes per hand. I was not offered water as experienced in a previous visit. Was Not asked if I was comfortable or doing fine as previous experience. Kelly has a great personality and is very welcoming but as a nail technician with what I experienced she tries her best with the minimal lighting provided in the salon. Now the lady that did my pedicure I was unable to get her name. To all this I paid an amount of $70 not including tip all of this for a gel manicure and regular pedicure is a bit over priced!! Other nail salons charge $45 for gel manicure and pedicure including parafin wax and hot stone massage with a minimal of 5 minute massage per hand and per feet.    This clearly is a better price compared to what is offered at this location. Read Less
Cassandra M.
23 Jul 2016
REPORT
Very nice staff and clean. I went for only body waxing. I got a brazillian and arm wax. No nails. But I was very pleased. Same day appointment. Price was reasonable. I am from out of town but if I am ... Read More
Very nice staff and clean. I went for only body waxing. I got a brazillian and arm wax. No nails. But I was very pleased. Same day appointment. Price was reasonable. I am from out of town but if I am still here, I would go back. Read Less
Katie Anne N.
1 Jul 2016
REPORT
As good as it gets! Love this place! They do a great job on nails (gel) and pedicure. I never feel rushed or unhappy with my nails. They are all friendly and accommodating. I recommend making an appoi... Read More
As good as it gets! Love this place! They do a great job on nails (gel) and pedicure. I never feel rushed or unhappy with my nails. They are all friendly and accommodating. I recommend making an appointment since they get booked up quickly. Read Less
Sophia A.
31 Dec 2015
REPORT
I give this place 4 stars because I think they will be amazing in a few months. It hasn't been open long so they're still training their girls but I do really like them.They did a great job on my nail... Read More
I give this place 4 stars because I think they will be amazing in a few months. It hasn't been open long so they're still training their girls but I do really like them.They did a great job on my nails (gel) and a pretty good job on my mom's. She was a bit annoyed with the application of her polish but I think mine was perfect. I also really appreciated that the manager went around and checked our nails to make sure they did a good job. She noticed my mom's polish without us saying anything and offered to have them redo it tomorrow, which I also really appreciated.They opened all of the tools in front of you and everything seemed very clean and relaxing. I'll definitely come back and I look forward to trying a pedicure here! Read Less
Pamela Weber
26 Dec 2015
REPORT
What a wonderful experience! Kelly gave me an awesome pedicure while Katie did my nails! They both spoke English language to me which is important to me as they knew exactly what I asked for and my ... Read More
What a wonderful experience! Kelly gave me an awesome pedicure while Katie did my nails! They both spoke English language to me which is important to me as they knew exactly what I asked for and my nails look fabulous for My New Years Party! Calming music /atmosphere was very relaxing and very clean salon, which is also very important to me! I couldn't decide which lotion-butter to choose because they all smell so lovely! I can't wait to go back to try another butter! Read Less
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Book an Appointment
Online booking unavailable
Please call
(650) 526-2289
2180 W Bayshore Rd #110
Palo Alto California 94303
Business Hours
Monday
Mon
09:30AM-19:00PM
Tuesday
Tue
09:30AM-19:00PM
Wednesday
Wed
09:30AM-19:00PM
Thursday
Thu
09:30AM-19:00PM
Friday
Fri
09:30AM-19:00PM
Saturday
Sat
09:00AM-18:00PM
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Glossy Nail Salon & Spa

Palo Alto, California
(26)
2180 W Bayshore Rd #110
Palo Alto California 94303
Monday
09:30AM-19:00PM
Tuesday
09:30AM-19:00PM
Wednesday
09:30AM-19:00PM
Thursday
09:30AM-19:00PM
Friday
09:30AM-19:00PM
Saturday
09:00AM-18:00PM
Bette Seabury
5 Jun 2018
REPORT
This salon does not even deserve one star, NEVER going back.
Noel Parisi
4 Apr 2018
REPORT
I love this place! They always take their time and they always do such a good job 🙌🏼
Rivki Raphaelson
26 Jan 2018
REPORT
Clean and classy. If you pay cash they give you a dollar off. Medium range of colors to choose from. My nail chipped the next day but it might have been my own fault.
Malati Marlene Shinazy
26 Aug 2017
REPORT
Super service, with friendly professionals. Amazingly clean. Efficient processes.
Jalena B.
11 Aug 2017
REPORT
I developed a severe listeria infection after getting a mani/pedi here last fall that required months of antibiotics and turned my thumbnail green. They look pretty but the sanitary practices are clea... Read More
I developed a severe listeria infection after getting a mani/pedi here last fall that required months of antibiotics and turned my thumbnail green. They look pretty but the sanitary practices are clearly lacking. Read Less
Lisa Irwin
7 Aug 2017
REPORT
Soooo very relaxing hair! And the technicians are very nice!
Barbara M.
28 Jul 2017
REPORT
I have been coming to Glossy Nails for over a year and absolutely love it.  They are kind and work really hard to accommodate everyone.  Their salon is exceptionally clean and they take great care wit... Read More
I have been coming to Glossy Nails for over a year and absolutely love it.  They are kind and work really hard to accommodate everyone.  Their salon is exceptionally clean and they take great care with all their services.  I come from Los Gatos because they are that good! Read Less
Kelsey R.
17 Jul 2017
REPORT
There are very few businesses I am completely loyal to, but I absolutely love Glossy Nail Salon & Spa.  For the last two years I have gone every few weeks for a gel mani + pedi.  I often bring picture... Read More
There are very few businesses I am completely loyal to, but I absolutely love Glossy Nail Salon & Spa.  For the last two years I have gone every few weeks for a gel mani + pedi.  I often bring pictures of nail designs I find on Instagram, and the technicians are all so patient and detail oriented.  I've had them use things like gold foil and swarovski crystals, and do hand painted flower designs and graphic art.  Thao and Katie have given me the best manicures I've ever had.  I highly recommend Glossy to anyone looking for a clean, relaxing nail salon. Read Less
Joe R.
26 May 2017
REPORT
I made an appointment for my niece for her B day gift and as a good uncle I joined,  the wife tagged along LOL this place is fabulous , I'm a tree guy so a bit rough n tumble . This place made me feel... Read More
I made an appointment for my niece for her B day gift and as a good uncle I joined,  the wife tagged along LOL this place is fabulous , I'm a tree guy so a bit rough n tumble . This place made me feel very comfortable.  The staff exceptional ! Price nice I'm definitely going to make another appointment for the 3 of us again .. never thought a MAN could be treated so well thanks to Ms Jenny who was the wonderful lady who took care of me .. Read Less
Lupe H.
23 May 2017
REPORT
Great experience ! I was greeted immediately by a young lady. I got my mani and pedi by Kate, she did a wonderful job and was so kind as well. I would definitely be coming back !
Veronica S.
19 May 2017
REPORT
Very good experience. I made an appointment on Yelp the first time around for after work, but arrived to find they had scheduled my appointment for the following day and couldn't take me the day I had... Read More
Very good experience. I made an appointment on Yelp the first time around for after work, but arrived to find they had scheduled my appointment for the following day and couldn't take me the day I had planned. Once I got home. I noticed a message from the owner on Yelp apologizing for that bad experience, so I decided to give it another go. I made an appointment over the phone this time and was greeted by just the most friendly woman who was running the desk that day. She definitely uplifts the whole experience there. My appointment ran a few minutes late, but I got exactly what I wanted (full set with design and multiple colors) for $45. The salon is clean and nicely decorated. Parking in that lot is challenging during prime time though. Read Less
Chelsea C.
2 May 2017
REPORT
Worst customer service EVER!!!! I yelped a nail place and this place had good reviews. I walked in around 5:10 and on the sign it said they closed at 7pm plus it's a Wednesday didn't think it would be... Read More
Worst customer service EVER!!!! I yelped a nail place and this place had good reviews. I walked in around 5:10 and on the sign it said they closed at 7pm plus it's a Wednesday didn't think it would be busy. I walked in and the lady at the reception desk look very stressed and asked what I wanted. I replied if they had time for a fill. They had one girl getting her nails done and 3 others getting a pedicure. She looked at me and said that they are busy and I  said that it was fine I could wait since my husband had dropped me off and took the car. She than was talking in her language to some other worker and looked at me and said they could not do my nails at all even if I waited. That has never ever happened to me before. I felt like she judged me by the way I was dressed (mind you I had just gotten off from work) and my ethnicity (Latina). I will never get my nails done here. Read Less
Cynthia M.
16 Apr 2017
REPORT
I have mix feelings about this place.Let's start with when we first walked in we were greeted - great. I told the gentleman at the counter that I made an appointment at 11am for four pedicures, three ... Read More
I have mix feelings about this place.Let's start with when we first walked in we were greeted - great. I told the gentleman at the counter that I made an appointment at 11am for four pedicures, three manicures and one fill. He confirmed that I made an appointment but he said it was only down for an "in & out" mani/pedi's. Mostly when I go to the salon I like to be pampered and same with the people I brought, especially since two of them were guys (they only want to be just pampered) and my mother in law is also all about being pampered. In any case, the front desk made us feel like we were inconveniencing them because we didn't book the right appointment? We should of booked for the "revive" package or something. My mother in law asked for the revive package and the front desk said ok, but still told us that we didn't book that appointment and they may not have all the time. Like I understand we made a mistake but geez, some one should of told us that there were different options. At that point I was already feeling off so I opted out of the pedicure and wanted just the fill. Now the lady who did my fill was amazing, and I have no complaints with her. She was extremely nice and did a great job on my nails.The rest of my group were getting their mani/pedis done in the pedi chairs but my mother in law had to explain to the girl working on her that she was supposed to get a revive mani, because she confirmed it at the counter. Took some communication and Vietnamese talking to finally sort every thing out. My fiance wasn't too pleased with the lack of pampering, he felt he was in and out quickly. The nephew didn't have much to say about it other than "it was alright" and the mother in law thankfully enjoyed her mani/pedi but to get it was a struggle and a pain. I think for next time I know to schedule the correct appointment. I will give this place a try again and maybe up the review if my experience is better. I would hope next time I won't feel like I inconvenience them. Read Less
Bella M.
22 Mar 2017
REPORT
I went to get my nails done acrylic and pedicure.. I had an appointment at 9:30, I was the 1st one there and they took 4 hours to finish.. I show them pictures of different nail colors that I wanted a... Read More
I went to get my nails done acrylic and pedicure.. I had an appointment at 9:30, I was the 1st one there and they took 4 hours to finish.. I show them pictures of different nail colors that I wanted and they couldn't do it.. so I went with the basic French.. never going back there again'! to slow and they really don't know much of anything...BTW, they dint even Offered me a glass of water!! Read Less
Lulu I.
20 Mar 2017
REPORT
Checked out this place for the first this past Saturday.  I didn't have an appointment but since I walked in when they first opened they were able to quickly accommodate me for a gel mani and pedi.  O... Read More
Checked out this place for the first this past Saturday.  I didn't have an appointment but since I walked in when they first opened they were able to quickly accommodate me for a gel mani and pedi.  Overall, I had a good experience.  The technicians did a very nice job on my mani / pedi.  This place is nicely decorated and I felt relaxed throughout the whole service.  I will definitely be back! Read Less
Katherine G.
9 Feb 2017
REPORT
Got a great gel mani here! The staff were so nice, and they replied promptly to my appt request via Yelp message. :)The salon has been open for just 1.5 years, but they know what they're doing! The pl... Read More
Got a great gel mani here! The staff were so nice, and they replied promptly to my appt request via Yelp message. :)The salon has been open for just 1.5 years, but they know what they're doing! The place feels clean, and is decorated in a cute way with color coordination and chic pedi chairs. I did pay $38 pre-tip, which is more than the $30 I'm used to paying for a gel mani. Other than that, I'll be back! Read Less
Karen r.
6 Feb 2017
REPORT
I guess I never fully appreciated how amazing my normal nail salon is (7 Sisters in San Mateo), until I entered this hellhole.  Why?  Because I needed to get a quick pedicure during my lunch hour and ... Read More
I guess I never fully appreciated how amazing my normal nail salon is (7 Sisters in San Mateo), until I entered this hellhole.  Why?  Because I needed to get a quick pedicure during my lunch hour and my normal place (7 Sisters) is too far away from work.  I'm so sorry, 7 Sisters!  I love you.  Please take me back.It's as if I have a wonderful, perfect husband who satisfies me in every way, and then I decided to cheat on him with a decaying corpse because it was convenient.  I regret it deeply.How did "Glossy" disappoint me?  Let me count the ways:1.  Even though I made an appointment, when I arrived, I was treated with blank stares and general confusion.2.  I am used to soaking my feet in nice warm water that's at least up to my ankles.  They filled the foot bath with about a cup of water.  It didn't even cover my feet completely.  I guess we're rationing water due to the drought?3.  The pedicure itself was OK (I'm being honest).4.   I asked for a "no polish manicure," and requested that they buff the nails to a shine.  Usually manicurists love this.  It saves them the time and hassle of applying a base coat, 2 coats of polish, and topcoat.  They just have to take 1 minute to buff the nails to a shine.  Not here!  Here, that option will cost you $5 EXTRA dollars because you have to buy the buffer, or some other bullshit like that.  Yes, I'm serious.5.  Usually, after the manicurist rubs your arms with lotion, she will wipe it off with a warm, damp towel to get the lotion off before she unrolls your sleeves.  Not here!  Here they will drag your sleeves right onto your very oily arms, thus coating your cashmere sweater with lotion.  Idiots!6.  At my usual place (God how I miss you, 7 Sisters Spa in San Mateo), when I am done, they will put my shoes in a bag and help me walk over to the drying area.  Not here!  Here you have to pick up your own shoes and make your way to the front desk.  I hate this place and would only go back if every single other nail salon in the entire world was destroyed in some kind of weird phenomenon.At least now I appreciate 7 Sisters.  I will never stray again. Read Less
Roanne S.
8 Dec 2016
REPORT
I love this nail salon! Any of the manicurist you get, you're in good hands. The girls here are friendly and attentive. The establishment is nice and clean. There's a parking lot for convenience. It's... Read More
I love this nail salon! Any of the manicurist you get, you're in good hands. The girls here are friendly and attentive. The establishment is nice and clean. There's a parking lot for convenience. It's best to book an appointment, and you can easily do so on their website. Read Less
Ingrid I.
7 Dec 2016
REPORT
Annie is the best nail tech!!! I live in stockton and come all the way to see Annie. GREAT quality work!!!
Kristen N.
5 Nov 2016
REPORT
Relaxing music but the reception desk phone kills the serenity. The reception lacked warmth, but Kate's pedicure was detailed and beautiful. The chairs are artistic but do not massage; beauty over fun... Read More
Relaxing music but the reception desk phone kills the serenity. The reception lacked warmth, but Kate's pedicure was detailed and beautiful. The chairs are artistic but do not massage; beauty over function, I guess. Overall, the pedicure quality was high but some kinks with service transitions could've been smoothed out. Read Less
Catherine H.
7 Sep 2016
REPORT
This is HANDS-DOWN the BEST nail salon I have EVER been to.  And Annie is HANDS-DOWN the best technician I have ever had the pleasure of working on my nails.Booking online is among my favorite offerin... Read More
This is HANDS-DOWN the BEST nail salon I have EVER been to.  And Annie is HANDS-DOWN the best technician I have ever had the pleasure of working on my nails.Booking online is among my favorite offerings that this nail salon provides. It is easy and I have never had to wait when I arrive. They honor the time you are slated for and respect your time appropriately. The services also take the approximate time that the salon says they do. For example: a gel manicure takes 45 minutes...it REALLY DOES take 45 minutes.Oily nails--my nails are very oily and the gel always lifts. I mean ALWAYS. I have tried different techniques at salons over the years. I told Annie about my problem at my first appointment and she understood and cared for my manicure appropriately. I SWEAR, they HAVE NEVER LIFTED since I have been getting my nails done here by Annie. I cannot say enough good things.Color change and/vs. Gel Manicure-- I also like that they offer a color change option for the gel nails too at a fraction of the cost. I don't need a manicure every two weeks, so I do a gel manicure, two weeks later I do the gel color change, and then I start over with my routine. It allows me to treat myself to getting my nails done, while being a little more financially responsible.I also like that they offer a discount for cash and I don't have to 'remind' them at the counter. They always offer me the discount without being prompted when I pull out my cash. It is clean and the staff is friendly.I cannot say enough good things about this salon and Annie!~Cat Read Less
Erika P.
5 Sep 2016
REPORT
First off I scheduled an appointment with one technician and when arrived 2 completely different technicians did my manicure and pedicure.  Upon entering I sat down on a chair that was very uncomforta... Read More
First off I scheduled an appointment with one technician and when arrived 2 completely different technicians did my manicure and pedicure.  Upon entering I sat down on a chair that was very uncomfortable so I grabbed an extra pillow located next to my sitting area. This pillow helped with back support since the sitting area for a pedicure had no back support. The chair is more like a wooden bench and you must stretch your legs to accommodate them since they are unable to reach you. This nail salon has no massage cushioned chairs. The pedicure was simple very minimal massage, seemed like the person helping wasn't content and rushed to finish. Now my nail technician Kelly was nice and helpful. When Kelly did my nails I had to stretch my arms and reach to her making my upper arm hurt. It was not her fault she worked with the small space and terrible chairs which are positioned in such a way that the technicians have a hard time reaching the client. She did a manicure with shellac and my nails looked like the dead cuticles were never removed but this is not her fault the lighting is horrible in the salon. When she applied the color she did this under low light which caused her to create patchy colored nails. In the picture I provided you can also see that it seems like a big gap was purposely left from my cuticle area to make it seem like my nails grew out fast. This seems like a technique used by some nail salons to get you to go back much sooner than you would when getting a gel manicure but that may or may not be the case here. Mind you I can go on for 3 weeks with my gel shellac with minimal nail growth shown. The gel shellac administered made it seem as I had my gel a week ago vs 2 days ago. When finished I was given a massage on my hands which was approximately 1 minute for each hand with almond butter. Now compared to other nail salons this seemed like a minimal massage since I'm accustomed to a massage of 3-5 minutes per hand. I was not offered water as experienced in a previous visit. Was Not asked if I was comfortable or doing fine as previous experience. Kelly has a great personality and is very welcoming but as a nail technician with what I experienced she tries her best with the minimal lighting provided in the salon. Now the lady that did my pedicure I was unable to get her name. To all this I paid an amount of $70 not including tip all of this for a gel manicure and regular pedicure is a bit over priced!! Other nail salons charge $45 for gel manicure and pedicure including parafin wax and hot stone massage with a minimal of 5 minute massage per hand and per feet.    This clearly is a better price compared to what is offered at this location. Read Less
Cassandra M.
23 Jul 2016
REPORT
Very nice staff and clean. I went for only body waxing. I got a brazillian and arm wax. No nails. But I was very pleased. Same day appointment. Price was reasonable. I am from out of town but if I am ... Read More
Very nice staff and clean. I went for only body waxing. I got a brazillian and arm wax. No nails. But I was very pleased. Same day appointment. Price was reasonable. I am from out of town but if I am still here, I would go back. Read Less
Katie Anne N.
1 Jul 2016
REPORT
As good as it gets! Love this place! They do a great job on nails (gel) and pedicure. I never feel rushed or unhappy with my nails. They are all friendly and accommodating. I recommend making an appoi... Read More
As good as it gets! Love this place! They do a great job on nails (gel) and pedicure. I never feel rushed or unhappy with my nails. They are all friendly and accommodating. I recommend making an appointment since they get booked up quickly. Read Less
Sophia A.
31 Dec 2015
REPORT
I give this place 4 stars because I think they will be amazing in a few months. It hasn't been open long so they're still training their girls but I do really like them.They did a great job on my nail... Read More
I give this place 4 stars because I think they will be amazing in a few months. It hasn't been open long so they're still training their girls but I do really like them.They did a great job on my nails (gel) and a pretty good job on my mom's. She was a bit annoyed with the application of her polish but I think mine was perfect. I also really appreciated that the manager went around and checked our nails to make sure they did a good job. She noticed my mom's polish without us saying anything and offered to have them redo it tomorrow, which I also really appreciated.They opened all of the tools in front of you and everything seemed very clean and relaxing. I'll definitely come back and I look forward to trying a pedicure here! Read Less
Pamela Weber
26 Dec 2015
REPORT
What a wonderful experience! Kelly gave me an awesome pedicure while Katie did my nails! They both spoke English language to me which is important to me as they knew exactly what I asked for and my ... Read More
What a wonderful experience! Kelly gave me an awesome pedicure while Katie did my nails! They both spoke English language to me which is important to me as they knew exactly what I asked for and my nails look fabulous for My New Years Party! Calming music /atmosphere was very relaxing and very clean salon, which is also very important to me! I couldn't decide which lotion-butter to choose because they all smell so lovely! I can't wait to go back to try another butter! Read Less
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