I got the impression that this place is mainly open for their returning customer, seen as how it's appointment only. Anyway, I went to this place on Mother's day weekend, since I rarely go out I thoug... Read More
I got the impression that this place is mainly open for their returning customer, seen as how it's appointment only. Anyway, I went to this place on Mother's day weekend, since I rarely go out I thought that weekend was nice time off for a very busy mom like myself. Making the appointment was something unusual, slightly. I saw that you could text the number and some people have reported that calling isn't great option, so I texted. Took several hours before I got a reply, which was eh, but the entire interaction, to me, felt rude. Then again, tone doesn't carry over text, so I can forgive that fact. I was scheduling like 2-3 weeks out, so it's not like I did this last minute. Anyway, they gave me the date and time, so I said, "Ok, I'll take the Saturday at __ time", and nothing was followed, so I wasn't sure if that meant that I got the appointment or not. No confirmation text or call day prior....showed up on my "appointment" time, and my nail tech was running slightly behind, but given that it's first slot in the morning, I can forgive that too. Whole time I was there, other regular customers were chit chatting with their tech, and they all were on this one topic (which was so depressing and meaningless, I don't remember what it was now), all the tech looked unhappy and the environment made me feel like they were just going through the motion. I was in and out of that salon within 35 minutes for mani AND pedi. Isn't that too short of a time for both tho? Well, I didn't want to be rude so I gave 20% tip without checking the work... only to find out that cuticles were not taken care of, polish slightly unevenly applied on both hands and feet. I went home later to basically do over both myself. Most definitely NOT worth the price nor the 20% tip I gave. I'm not a licensed tech, nor do I claim to be an expert with nails, but even I can do basic cuticle care that looks very decent for someone who's not trained. Needless to say, I was not impressed is putting it nicely. Read Less