20 Reviews

Professional Nail

Ontario, California
Reviews
Antoinette Edwards
22 May 2018
REPORT
staff friendly ,however work poorly done ,did not last one day need wok reviewed via suvp
barbara melchor
15 Apr 2018
REPORT
I’ve been coming here for a couple of years now. I think it’s safe to say that Helen is my official nail lady😊 I get Stiletto nails every single time and she does an amazing job. My nails look perfec... Read More
I’ve been coming here for a couple of years now. I think it’s safe to say that Helen is my official nail lady😊 I get Stiletto nails every single time and she does an amazing job. My nails look perfect every single time! Also Nancy does really good pedicures! She takes her time and makes sure your feet feel amazing after! Read Less
Yesenia C.
29 Mar 2018
REPORT
Spent $41 for a gel manicure and a regular spa pedicure. Can't beat that price. The service was amazing and the area was very cleaned. I had to take my two little sisters in a hurry and they took them... Read More
Spent $41 for a gel manicure and a regular spa pedicure. Can't beat that price. The service was amazing and the area was very cleaned. I had to take my two little sisters in a hurry and they took them in with such a joy just 15 minutes before closing time . Read Less
Y G.
28 Mar 2018
REPORT
Called for a appointment today, guess its under new management, asked about the price for gel nails.......$32!!!! Β  Wait What????? Β Guess they won't be getting my business. Β I can remember when they o... Read More
Called for a appointment today, guess its under new management, asked about the price for gel nails.......$32!!!! Β  Wait What????? Β Guess they won't be getting my business. Β I can remember when they only charged $18, those were the good old days and now I know why most of the ladies working there left:( Read Less
Jessica T.
7 Mar 2018
REPORT
I came here when it was the old management and it sucked service was awful and they were so rude. But now it's under new ownership I thought things would've been different but I had a friend bring the... Read More
I came here when it was the old management and it sucked service was awful and they were so rude. But now it's under new ownership I thought things would've been different but I had a friend bring their father in today who was in a wheelchair and They REFUSED to do any services on him. REALLY?! WHAT AN EMBARRASSMENT OF AN ESTABLISHMENT. They obviously aren't up to date with any of anti discrimination laws you can't discriminate someone because they're in a wheelchair. He could get up if needed but still you should accommodate to your client and not turn them away because of their disability. So infuriating and you should be ashamed "professional nail". Read Less
Cynthia R.
22 Feb 2018
REPORT
I am a nail tech my self and Im always looking for a place that is clean and close by where I can go get pampered too! I was amazed by this place its clean and the customer service is great! this will... Read More
I am a nail tech my self and Im always looking for a place that is clean and close by where I can go get pampered too! I was amazed by this place its clean and the customer service is great! this will be my go to place for now! Read Less
Tanisha T.
19 Feb 2018
REPORT
Tim is AWESOME!! He Β pays attention to every detail and is meticulous about your nails... He makes them gorgeous and I won't go to anyone else! Everyone is super nice always, even his wife does a fier... Read More
Tim is AWESOME!! He Β pays attention to every detail and is meticulous about your nails... He makes them gorgeous and I won't go to anyone else! Everyone is super nice always, even his wife does a fierce pedicure... Prices are reasonable and there is a no fee ATM! Read Less
Valarie C.
17 Feb 2018
REPORT
I have been coming to Tim for over a year and he never fails me. My nails last for about a month or more depending on when I can come in. He's always on time and does the best work. From dip powder to... Read More
I have been coming to Tim for over a year and he never fails me. My nails last for about a month or more depending on when I can come in. He's always on time and does the best work. From dip powder to gel acrylics they're always beautiful. Read Less
Mayra M.
26 Dec 2017
REPORT
TIM IS AMAZING !! I have been coming to Tim for over a year and he never disappoints me, he is AMAZING !! Ask for Tim and you won't regret it !! He knows exactly what I want every time and my nails al... Read More
TIM IS AMAZING !! I have been coming to Tim for over a year and he never disappoints me, he is AMAZING !! Ask for Tim and you won't regret it !! He knows exactly what I want every time and my nails always come out looking beautiful !! I absolutely love this place and Tim's work, I'd follow him to any salon!! THANK YOU TIM !! Read Less
Samantha G.
16 Dec 2017
REPORT
TIM!!!!! That is reason I started going here to follow this man. The service is great and everyone is welcoming. Came all the way down from San Diego because down there I can't get what I'm getting fr... Read More
TIM!!!!! That is reason I started going here to follow this man. The service is great and everyone is welcoming. Came all the way down from San Diego because down there I can't get what I'm getting from here!! Thank you so much for fixing my mess on my hands Tim!! Best believe I can't go anywhere else. Read Less
Julia G.
3 Nov 2017
REPORT
I recently got my nails done there, it was my first time. And I am not happy with the results at all. I requested coffin shaped nails and she cut my nails shorter and she also didn't shape them correc... Read More
I recently got my nails done there, it was my first time. And I am not happy with the results at all. I requested coffin shaped nails and she cut my nails shorter and she also didn't shape them correctly. My nails are crooked, she painted my skin and she didn't really bother to take it off. I've attached pictures to my review so that you guys can see for yourselves. She seemed a little bit rushed to get done with me, I only felt welcomed as soon as I walked in by a gentleman that works there, he seemed to have great customer service. Read Less
Tiffany T.
1 Nov 2017
REPORT
Recently under new management!It is very well-staffed and they will take you even without an appointment. The staff is very friendly and knowledgeable. They have a wide selection of gel polish and it ... Read More
Recently under new management!It is very well-staffed and they will take you even without an appointment. The staff is very friendly and knowledgeable. They have a wide selection of gel polish and it lasts a really long time without chipping! The salon itself is very spacious and bright, not cramped and crowded like other salons I've been to. I will be back! Read Less
E. E.
19 Oct 2017
REPORT
This place is barely mediocre. This is a "cash only" place. They do have an ATM inside but you get fees. They don't properly shape your nail and spend the whole time talking amongst themselves. They d... Read More
This place is barely mediocre. This is a "cash only" place. They do have an ATM inside but you get fees. They don't properly shape your nail and spend the whole time talking amongst themselves. They do not apply a base coat, which is the first salon I've ever been to where they don't. It is crucial so it doesn't turn your nails yellow. If you're looking to do your nails for a special occasion I wouldn't recommend this place. If you desperately need a refill... eh they will look mediocre for 2 weeks. First time I went they were super cheap so I brushed the quality off. This time was more expensive and worse job. Will be finding somewhere new. Read Less
Alicia R.
30 Sep 2017
REPORT
Quick service and excellent job. I've tried other places and my nails do not last the two weeks. I've been here 3X and my nails look good and make it to the fill without breaking or lifting.Clean, spa... Read More
Quick service and excellent job. I've tried other places and my nails do not last the two weeks. I've been here 3X and my nails look good and make it to the fill without breaking or lifting.Clean, spacious location. They took me even though they were closed. I was in and out in 30 minutes. Β Very satisfied. Read Less
Liza S.
25 Aug 2017
REPORT
This is my most favorite nail spa for a pedicure. Staff is friendly and there is plenty of room for everyone. Usually spas are small and crowded but this one is different. Prices are affordable and th... Read More
This is my most favorite nail spa for a pedicure. Staff is friendly and there is plenty of room for everyone. Usually spas are small and crowded but this one is different. Prices are affordable and they always take me immediately when I walk in. They do great nail designs too. Read Less
krys baguley
21 Jul 2017
REPORT
absolute TRASH i came in for my birthday with my mother and sister to get pedicures and i brought my own color. and when i gave it to the lady she seemed shocked i chose the color i did and she was ma... Read More
absolute TRASH i came in for my birthday with my mother and sister to get pedicures and i brought my own color. and when i gave it to the lady she seemed shocked i chose the color i did and she was making weird disgusted faces. when she did my pedicure she didn't do a good job what's so ever and she didn't take off any dead skin on my feet and when she tried to get my cuticles she ended up cracking my toe nail, which later fell off but she painted over it anyways. she took the nail color and half ASSED it she did so bad you could see the lines from the paint and it was a light color so you needed more than two layers for it to be a solid color which she clearly didn't care about. she started talking in a different language to her coworker as they looked at my feet and started laughing. i never felt so disrespected in a nail salon. after i asked a different lady to repaint my toes because they made me feel insecure about the color i picked and she was much nicer. never going back poor service rude and TERRIBLE workers Read Less
Angelique R.
7 May 2017
REPORT
Two stars because #1 the male technician who did my pedicure played me on scrubbing my feet. and #2 my gel manicure was literally thick as heck and looked like i was in 5th grade.The people were very ... Read More
Two stars because #1 the male technician who did my pedicure played me on scrubbing my feet. and #2 my gel manicure was literally thick as heck and looked like i was in 5th grade.The people were very nice and friendly it just sucks that the service wasn't great.I wanted a basic pedicure with no callus remover, and once i said that my male technician literally looked annoyed. And you know how they give you a pretty good basic scrub on ur feet? He gave me a JOKE of a scrub. Like it was laughable. And my get manicure came out so thick and sloppy. The girl who did it was super sweet and nice but it was just an awful job.I won't be coming back here. Read Less
Andrea S.
27 Apr 2017
REPORT
UPDATE: Called and spoke with Henry, the manager (or so he says). I explained the situation and not a single apology or offer to correct the bad job that was done. In fact, he had the nerve to ask inc... Read More
UPDATE: Called and spoke with Henry, the manager (or so he says). I explained the situation and not a single apology or offer to correct the bad job that was done. In fact, he had the nerve to ask incredulously if I was looking for a $10 refund. I told him to keep the money because he's never seeing another dollar from me. Avoid this place like the plague. I so badly wanted to like this place but I can't. Prices were more than fair. Clean spa. Customer service was lacking. The worst part was the actual services themselves. Got a manicure and a pedicure. Both were rushed and sloppy. Sat for 45 mins letting my manicure dry. It never dried because the polish they used was so old and thick. When I pointed that out, they applied even more of the old, thick polish on top to smooth out the bubbles and bad original paint job. Surprise surprise (not really) but 30 mins after the "fix", my nails were still not dry. I ended up asking for polish remover and taking off the thick wet polish before I left. Not once did they apologize or offer to correct this. I hope the $10 they charged me for this manicure was worth it because I will NEVER come back. Also, I work down the street and will be advising all the ladies at the office to avoid this place. WASTE OF MONEY! Read Less
Newveeuh Vee
27 Apr 2017
REPORT
TERRIBLE CUSTOMER SERVICE, RUSHED & MESSY! Stay Away! I went to this place instead of my usual place because my usual place was super busy. Walked in and was greeted fine, asked for a mani/pedi w a de... Read More
TERRIBLE CUSTOMER SERVICE, RUSHED & MESSY! Stay Away! I went to this place instead of my usual place because my usual place was super busy. Walked in and was greeted fine, asked for a mani/pedi w a design. Showed them the design, they said they could do it. My first sign to run should've been that the pedi chair's tub looked dusty when I sat down, but I stayed because they put a liner on the tub. The pedicure was ok, no real complaints except that my nail tech was talking to the other ones and I had to repeat myself when she was hurting me. The manicure was terrible! The lady who painted my nails did it so rushed that there was barely any drying in between coats therefore it was becoming like a thick slime with noticeable crevices. I mentioned it and she said it would be fixed w the top coat. Next comes the design, by this time it was close to closing time, the girl started my design on my left ring finger and it came out good. Someone then told her something in their language and she started doing my right hand super rushed. It was smearing and she kept layering polish to try to fix it. She through top coat on It and rushed me out. I told her it was smeared and she said it was "cute". Anyway, i go back today, Im asked what I need and I said I need to get a nail fixed (not wanting to mention the bad work in front of other customers) the man there asks me to show him, I do and he loses his mind! He starts telling me that if I left then they're not responsible, I said ok but it was late, I need it fixed anyway so I'll pay. He then says he has no time. I asked how long the wait is and he starts YELLING at me that I'm pressuring him and that he won't give me a timeframe and he's not having me cut In line and to come back at 2. I never asked to go ahead of anyone, so I tell him I can come back at 5 after work, he says he will see if he can but that if there's other people I will have to wait til all the manicures and pedicures are done for the day! Lol I walked out instead and went down the street where they fixed their terrible work. i have pictures to post if this allows me to. Read Less
Janette Munoz
27 Nov 2016
REPORT
I've never done acrylic nails before but I wanted to this time for an special occasion this week. I made an appointment for the same day and when I arrived I only waited between 5 to 7 minutes. Tom gr... Read More
I've never done acrylic nails before but I wanted to this time for an special occasion this week. I made an appointment for the same day and when I arrived I only waited between 5 to 7 minutes. Tom greeted me and was very nice and patient to explain every step. He made conversation and listened to how I wanted my nails to look. He gave me examples and good choices for my special event. Over all my experience here was amazing!!!! Loved it. I'll surely come back. Read Less
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Book an Appointment
Online booking unavailable
Please call
(909) 987-6059
4275 Concours Street
Ontario California 91764
Business Hours
Monday
Mon
09:30AM-19:00PM
Tuesday
Tue
09:30AM-19:00PM
Wednesday
Wed
09:30AM-19:00PM
Thursday
Thu
09:30AM-19:00PM
Friday
Fri
09:30AM-19:00PM
Saturday
Sat
09:30AM-18:00PM
Sunday
Sun
10:00AM-17:00PM
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Professional Nail

Ontario, California
(20)
4275 Concours Street
Ontario California 91764
Monday
09:30AM-19:00PM
Tuesday
09:30AM-19:00PM
Wednesday
09:30AM-19:00PM
Thursday
09:30AM-19:00PM
Friday
09:30AM-19:00PM
Saturday
09:30AM-18:00PM
Sunday
10:00AM-17:00PM
Antoinette Edwards
22 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
staff friendly ,however work poorly done ,did not last one day need wok reviewed via suvp
barbara melchor
15 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I’ve been coming here for a couple of years now. I think it’s safe to say that Helen is my official nail lady😊 I get Stiletto nails every single time and she does an amazing job. My nails look perfec... Read More
I’ve been coming here for a couple of years now. I think it’s safe to say that Helen is my official nail lady😊 I get Stiletto nails every single time and she does an amazing job. My nails look perfect every single time! Also Nancy does really good pedicures! She takes her time and makes sure your feet feel amazing after! Read Less
Yesenia C.
29 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Spent $41 for a gel manicure and a regular spa pedicure. Can't beat that price. The service was amazing and the area was very cleaned. I had to take my two little sisters in a hurry and they took them... Read More
Spent $41 for a gel manicure and a regular spa pedicure. Can't beat that price. The service was amazing and the area was very cleaned. I had to take my two little sisters in a hurry and they took them in with such a joy just 15 minutes before closing time . Read Less
Y G.
28 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Called for a appointment today, guess its under new management, asked about the price for gel nails.......$32!!!! Β  Wait What????? Β Guess they won't be getting my business. Β I can remember when they o... Read More
Called for a appointment today, guess its under new management, asked about the price for gel nails.......$32!!!! Β  Wait What????? Β Guess they won't be getting my business. Β I can remember when they only charged $18, those were the good old days and now I know why most of the ladies working there left:( Read Less
Jessica T.
7 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I came here when it was the old management and it sucked service was awful and they were so rude. But now it's under new ownership I thought things would've been different but I had a friend bring the... Read More
I came here when it was the old management and it sucked service was awful and they were so rude. But now it's under new ownership I thought things would've been different but I had a friend bring their father in today who was in a wheelchair and They REFUSED to do any services on him. REALLY?! WHAT AN EMBARRASSMENT OF AN ESTABLISHMENT. They obviously aren't up to date with any of anti discrimination laws you can't discriminate someone because they're in a wheelchair. He could get up if needed but still you should accommodate to your client and not turn them away because of their disability. So infuriating and you should be ashamed "professional nail". Read Less
Cynthia R.
22 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I am a nail tech my self and Im always looking for a place that is clean and close by where I can go get pampered too! I was amazed by this place its clean and the customer service is great! this will... Read More
I am a nail tech my self and Im always looking for a place that is clean and close by where I can go get pampered too! I was amazed by this place its clean and the customer service is great! this will be my go to place for now! Read Less
Tanisha T.
19 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Tim is AWESOME!! He Β pays attention to every detail and is meticulous about your nails... He makes them gorgeous and I won't go to anyone else! Everyone is super nice always, even his wife does a fier... Read More
Tim is AWESOME!! He Β pays attention to every detail and is meticulous about your nails... He makes them gorgeous and I won't go to anyone else! Everyone is super nice always, even his wife does a fierce pedicure... Prices are reasonable and there is a no fee ATM! Read Less
Valarie C.
17 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been coming to Tim for over a year and he never fails me. My nails last for about a month or more depending on when I can come in. He's always on time and does the best work. From dip powder to... Read More
I have been coming to Tim for over a year and he never fails me. My nails last for about a month or more depending on when I can come in. He's always on time and does the best work. From dip powder to gel acrylics they're always beautiful. Read Less
Mayra M.
26 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
TIM IS AMAZING !! I have been coming to Tim for over a year and he never disappoints me, he is AMAZING !! Ask for Tim and you won't regret it !! He knows exactly what I want every time and my nails al... Read More
TIM IS AMAZING !! I have been coming to Tim for over a year and he never disappoints me, he is AMAZING !! Ask for Tim and you won't regret it !! He knows exactly what I want every time and my nails always come out looking beautiful !! I absolutely love this place and Tim's work, I'd follow him to any salon!! THANK YOU TIM !! Read Less
Samantha G.
16 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
TIM!!!!! That is reason I started going here to follow this man. The service is great and everyone is welcoming. Came all the way down from San Diego because down there I can't get what I'm getting fr... Read More
TIM!!!!! That is reason I started going here to follow this man. The service is great and everyone is welcoming. Came all the way down from San Diego because down there I can't get what I'm getting from here!! Thank you so much for fixing my mess on my hands Tim!! Best believe I can't go anywhere else. Read Less
Julia G.
3 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I recently got my nails done there, it was my first time. And I am not happy with the results at all. I requested coffin shaped nails and she cut my nails shorter and she also didn't shape them correc... Read More
I recently got my nails done there, it was my first time. And I am not happy with the results at all. I requested coffin shaped nails and she cut my nails shorter and she also didn't shape them correctly. My nails are crooked, she painted my skin and she didn't really bother to take it off. I've attached pictures to my review so that you guys can see for yourselves. She seemed a little bit rushed to get done with me, I only felt welcomed as soon as I walked in by a gentleman that works there, he seemed to have great customer service. Read Less
Tiffany T.
1 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Recently under new management!It is very well-staffed and they will take you even without an appointment. The staff is very friendly and knowledgeable. They have a wide selection of gel polish and it ... Read More
Recently under new management!It is very well-staffed and they will take you even without an appointment. The staff is very friendly and knowledgeable. They have a wide selection of gel polish and it lasts a really long time without chipping! The salon itself is very spacious and bright, not cramped and crowded like other salons I've been to. I will be back! Read Less
E. E.
19 Oct 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
This place is barely mediocre. This is a "cash only" place. They do have an ATM inside but you get fees. They don't properly shape your nail and spend the whole time talking amongst themselves. They d... Read More
This place is barely mediocre. This is a "cash only" place. They do have an ATM inside but you get fees. They don't properly shape your nail and spend the whole time talking amongst themselves. They do not apply a base coat, which is the first salon I've ever been to where they don't. It is crucial so it doesn't turn your nails yellow. If you're looking to do your nails for a special occasion I wouldn't recommend this place. If you desperately need a refill... eh they will look mediocre for 2 weeks. First time I went they were super cheap so I brushed the quality off. This time was more expensive and worse job. Will be finding somewhere new. Read Less
Alicia R.
30 Sep 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Quick service and excellent job. I've tried other places and my nails do not last the two weeks. I've been here 3X and my nails look good and make it to the fill without breaking or lifting.Clean, spa... Read More
Quick service and excellent job. I've tried other places and my nails do not last the two weeks. I've been here 3X and my nails look good and make it to the fill without breaking or lifting.Clean, spacious location. They took me even though they were closed. I was in and out in 30 minutes. Β Very satisfied. Read Less
Liza S.
25 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
This is my most favorite nail spa for a pedicure. Staff is friendly and there is plenty of room for everyone. Usually spas are small and crowded but this one is different. Prices are affordable and th... Read More
This is my most favorite nail spa for a pedicure. Staff is friendly and there is plenty of room for everyone. Usually spas are small and crowded but this one is different. Prices are affordable and they always take me immediately when I walk in. They do great nail designs too. Read Less
krys baguley
21 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
absolute TRASH i came in for my birthday with my mother and sister to get pedicures and i brought my own color. and when i gave it to the lady she seemed shocked i chose the color i did and she was ma... Read More
absolute TRASH i came in for my birthday with my mother and sister to get pedicures and i brought my own color. and when i gave it to the lady she seemed shocked i chose the color i did and she was making weird disgusted faces. when she did my pedicure she didn't do a good job what's so ever and she didn't take off any dead skin on my feet and when she tried to get my cuticles she ended up cracking my toe nail, which later fell off but she painted over it anyways. she took the nail color and half ASSED it she did so bad you could see the lines from the paint and it was a light color so you needed more than two layers for it to be a solid color which she clearly didn't care about. she started talking in a different language to her coworker as they looked at my feet and started laughing. i never felt so disrespected in a nail salon. after i asked a different lady to repaint my toes because they made me feel insecure about the color i picked and she was much nicer. never going back poor service rude and TERRIBLE workers Read Less
Angelique R.
7 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Two stars because #1 the male technician who did my pedicure played me on scrubbing my feet. and #2 my gel manicure was literally thick as heck and looked like i was in 5th grade.The people were very ... Read More
Two stars because #1 the male technician who did my pedicure played me on scrubbing my feet. and #2 my gel manicure was literally thick as heck and looked like i was in 5th grade.The people were very nice and friendly it just sucks that the service wasn't great.I wanted a basic pedicure with no callus remover, and once i said that my male technician literally looked annoyed. And you know how they give you a pretty good basic scrub on ur feet? He gave me a JOKE of a scrub. Like it was laughable. And my get manicure came out so thick and sloppy. The girl who did it was super sweet and nice but it was just an awful job.I won't be coming back here. Read Less
Andrea S.
27 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
UPDATE: Called and spoke with Henry, the manager (or so he says). I explained the situation and not a single apology or offer to correct the bad job that was done. In fact, he had the nerve to ask inc... Read More
UPDATE: Called and spoke with Henry, the manager (or so he says). I explained the situation and not a single apology or offer to correct the bad job that was done. In fact, he had the nerve to ask incredulously if I was looking for a $10 refund. I told him to keep the money because he's never seeing another dollar from me. Avoid this place like the plague. I so badly wanted to like this place but I can't. Prices were more than fair. Clean spa. Customer service was lacking. The worst part was the actual services themselves. Got a manicure and a pedicure. Both were rushed and sloppy. Sat for 45 mins letting my manicure dry. It never dried because the polish they used was so old and thick. When I pointed that out, they applied even more of the old, thick polish on top to smooth out the bubbles and bad original paint job. Surprise surprise (not really) but 30 mins after the "fix", my nails were still not dry. I ended up asking for polish remover and taking off the thick wet polish before I left. Not once did they apologize or offer to correct this. I hope the $10 they charged me for this manicure was worth it because I will NEVER come back. Also, I work down the street and will be advising all the ladies at the office to avoid this place. WASTE OF MONEY! Read Less
Newveeuh Vee
27 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
TERRIBLE CUSTOMER SERVICE, RUSHED & MESSY! Stay Away! I went to this place instead of my usual place because my usual place was super busy. Walked in and was greeted fine, asked for a mani/pedi w a de... Read More
TERRIBLE CUSTOMER SERVICE, RUSHED & MESSY! Stay Away! I went to this place instead of my usual place because my usual place was super busy. Walked in and was greeted fine, asked for a mani/pedi w a design. Showed them the design, they said they could do it. My first sign to run should've been that the pedi chair's tub looked dusty when I sat down, but I stayed because they put a liner on the tub. The pedicure was ok, no real complaints except that my nail tech was talking to the other ones and I had to repeat myself when she was hurting me. The manicure was terrible! The lady who painted my nails did it so rushed that there was barely any drying in between coats therefore it was becoming like a thick slime with noticeable crevices. I mentioned it and she said it would be fixed w the top coat. Next comes the design, by this time it was close to closing time, the girl started my design on my left ring finger and it came out good. Someone then told her something in their language and she started doing my right hand super rushed. It was smearing and she kept layering polish to try to fix it. She through top coat on It and rushed me out. I told her it was smeared and she said it was "cute". Anyway, i go back today, Im asked what I need and I said I need to get a nail fixed (not wanting to mention the bad work in front of other customers) the man there asks me to show him, I do and he loses his mind! He starts telling me that if I left then they're not responsible, I said ok but it was late, I need it fixed anyway so I'll pay. He then says he has no time. I asked how long the wait is and he starts YELLING at me that I'm pressuring him and that he won't give me a timeframe and he's not having me cut In line and to come back at 2. I never asked to go ahead of anyone, so I tell him I can come back at 5 after work, he says he will see if he can but that if there's other people I will have to wait til all the manicures and pedicures are done for the day! Lol I walked out instead and went down the street where they fixed their terrible work. i have pictures to post if this allows me to. Read Less
Janette Munoz
27 Nov 2016
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REPORT
I've never done acrylic nails before but I wanted to this time for an special occasion this week. I made an appointment for the same day and when I arrived I only waited between 5 to 7 minutes. Tom gr... Read More
I've never done acrylic nails before but I wanted to this time for an special occasion this week. I made an appointment for the same day and when I arrived I only waited between 5 to 7 minutes. Tom greeted me and was very nice and patient to explain every step. He made conversation and listened to how I wanted my nails to look. He gave me examples and good choices for my special event. Over all my experience here was amazing!!!! Loved it. I'll surely come back. Read Less
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