Just now at the nail shop and they have the worst customer service when they fuck up! Been coming here for months and today they let an complete idiot do my nails I ask for silver dip and he gave me b... Read More
Just now at the nail shop and they have the worst customer service when they fuck up! Been coming here for months and today they let an complete idiot do my nails I ask for silver dip and he gave me black! They hate to make they wrongs right. We give u five dollar off!! Naw but you charged me 10x to add a nail... give me what u was gone charge me.. $5 for each nail you fucked up!! Black people don't patronize people who can't respect us! I will never go back!! Pissed Read Less
Shantana Hammock
16 May 2018
REPORT
I’m here and they refusing to fix two nails that messed up the same day told me to come in and now I’m waiting for somebody to come in and they don’t know when she coming this is bad customer service ... Read More
I’m here and they refusing to fix two nails that messed up the same day told me to come in and now I’m waiting for somebody to come in and they don’t know when she coming this is bad customer service all together I will not be coming back to this location Read Less
Anna Dejour
21 Jan 2018
REPORT
I’ve been going here since they opened. This place is welcoming with cool people who work there
Glynisha Shiel
13 Nov 2017
REPORT
Love this place love my nails i think the guy name was dan or dave but he was awesome
Judy Moody
20 Oct 2017
REPORT
Jada slayed my brows and the nail tech who did my nails did a lovely job as well they got me right for my birthday
Heather Davis-Johnson
15 Sep 2017
REPORT
This place was horrible... they didn't know anything about dip nails.. I paid$45 for them to break 2 days .. I live 3 hrs away so had to pay someone to redo them.. while I was there the owner was yell... Read More
This place was horrible... they didn't know anything about dip nails.. I paid$45 for them to break 2 days .. I live 3 hrs away so had to pay someone to redo them.. while I was there the owner was yelling at another customer that didn't like the way hers were being doneRead Less
Carol Stewart
28 May 2017
REPORT
This place is over priced and under rated. The guy nicked my foot and acted like nothing happen. I didn't noticed til I was put my shoes on and of course he disappeared. The manager acted shocked whe... Read More
This place is over priced and under rated. The guy nicked my foot and acted like nothing happen. I didn't noticed til I was put my shoes on and of course he disappeared. The manager acted shocked when I asked for my money back! Save yourself the disappointment. 2 other ladies left pissed. Read Less
Koomyful
11 Mar 2017
REPORT
Amber Starr Brooks
27 Nov 2016
REPORT
Never will I ever visit this establishment again! The customer service is beyond terrible and the technicians are unlicensed and unprofessional. Two weeks ago, I visited to get a fill-in on my acrylic... Read More
Never will I ever visit this establishment again! The customer service is beyond terrible and the technicians are unlicensed and unprofessional. Two weeks ago, I visited to get a fill-in on my acrylic overlay and an eyebrow wax. Nhu, who I do not believe is a licensed esthetician, put burning hot wax directly on my skin, causing my skin to burn! I looked in the mirror and almost cried!! I could see burns all over my forehead, and to top it off, they attempted to CHARGE me for... the service. Apparently I didn't learn my lesson because I went back on today and after calling and being placed on a list and being told there was about an hour wait for the nail tech I usually go to, I still ended up waiting about an hour for service! When I finally got in the nail techs chair, I was asked to get up because another client was there before me... seriously? After two hours?? I left. I called to get the owners name and was told that it doesn't get handed out "Willy-Nilly." Seriously? It's a consumer right to know who owns the establishments that you are a patron at. I guess they didn't expect me to know that, because when I told that to the "manager" I was told Thai and Lily before I hung up the phone. Save your money and go to a nice, reputable location. Nail Works will not get another dime of my money! Meer weergeven Read Less
Celia Dawson
13 Sep 2016
REPORT
I went in for the first time n got an over lay on my nails less than 48 hours two of my nails cracked on my fingers. I called n they redid them but I had to wait over an hour to see the person who did... Read More
I went in for the first time n got an over lay on my nails less than 48 hours two of my nails cracked on my fingers. I called n they redid them but I had to wait over an hour to see the person who did my nails while everyone else was just relaxing in the pedicure section. But my eyebrows was very nice tho . Read Less
Tameka Collins
2 Sep 2016
REPORT
I use to frequent this place, however, it has went to hay. I got my nails done Monday, no chip and they are messed up already. Little scrawny ass manager first refused to see me , then tells .Egglesto... Read More
I use to frequent this place, however, it has went to hay. I got my nails done Monday, no chip and they are messed up already. Little scrawny ass manager first refused to see me , then tells .Eggleston I need to know of the name of the person who messed upmy nails ! Really, he walked away while I was talking to him, and continuedto do what he was doing! This is my last time coming here!!!! Instead of apologizingfor the mishap, the little punk told me basically he couldn't redo my nails because I didn't knowthe name of the technician. No name on receipt, no name tag, and I can't really understand them when they talk. Read Less
Cathy Cesiro
29 May 2016
REPORT
Many people there do a half ass job. They should all stick to the same thing. I can't remember the last time a pedicure took all of six minutes. There are at least 4 people there that I have personall... Read More
Many people there do a half ass job. They should all stick to the same thing. I can't remember the last time a pedicure took all of six minutes. There are at least 4 people there that I have personally encountered where I was dissatisfied with a pedicure. They do have a few good people however they're either not there or they're so busy because everyone is requesting them that you wait for hours. Hello there this David is one of the people there that's a nail tech that I always ask to get a pedicure from. He is great! Read Less
Kenya Naomi
2 Mar 2016
REPORT
The manager Pi is very unprofessional and the nail techs are messy. They only have 2 decent nail techs that have a waiting list longer than Shaq's arms. Pi used a dirty towel to cover my arms while my... Read More
The manager Pi is very unprofessional and the nail techs are messy. They only have 2 decent nail techs that have a waiting list longer than Shaq's arms. Pi used a dirty towel to cover my arms while my nails socked off. He also didn't accommodate my disappointment in the service I received. The nail tech ripped skin off of my finger. His response was you will be fine! . He was very nasty and I don't know where he got his business education and tactics. He sucks as a manager.... If you want sloppy nails, poor customer service, and a rude manager of the establishment. Be my guest this place can kick rocks. Meer weergeven Read Less
A Google User
31 Jul 2009
REPORT
Shapes Brow Bar is at a kiosk at the Northridge Fashion Center. You can get eyebrow threading for $10.
Just now at the nail shop and they have the worst customer service when they fuck up! Been coming here for months and today they let an complete idiot do my nails I ask for silver dip and he gave me b... Read More
Just now at the nail shop and they have the worst customer service when they fuck up! Been coming here for months and today they let an complete idiot do my nails I ask for silver dip and he gave me black! They hate to make they wrongs right. We give u five dollar off!! Naw but you charged me 10x to add a nail... give me what u was gone charge me.. $5 for each nail you fucked up!! Black people don't patronize people who can't respect us! I will never go back!! Pissed Read Less
Shantana Hammock
16 May 2018
REPORT
☆☆☆☆☆
REPORT
I’m here and they refusing to fix two nails that messed up the same day told me to come in and now I’m waiting for somebody to come in and they don’t know when she coming this is bad customer service ... Read More
I’m here and they refusing to fix two nails that messed up the same day told me to come in and now I’m waiting for somebody to come in and they don’t know when she coming this is bad customer service all together I will not be coming back to this location Read Less
Anna Dejour
21 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I’ve been going here since they opened. This place is welcoming with cool people who work there
Glynisha Shiel
13 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Love this place love my nails i think the guy name was dan or dave but he was awesome
Judy Moody
20 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Jada slayed my brows and the nail tech who did my nails did a lovely job as well they got me right for my birthday
Heather Davis-Johnson
15 Sep 2017
REPORT
☆☆☆☆☆
REPORT
This place was horrible... they didn't know anything about dip nails.. I paid$45 for them to break 2 days .. I live 3 hrs away so had to pay someone to redo them.. while I was there the owner was yell... Read More
This place was horrible... they didn't know anything about dip nails.. I paid$45 for them to break 2 days .. I live 3 hrs away so had to pay someone to redo them.. while I was there the owner was yelling at another customer that didn't like the way hers were being doneRead Less
Carol Stewart
28 May 2017
REPORT
☆☆☆☆☆
REPORT
This place is over priced and under rated. The guy nicked my foot and acted like nothing happen. I didn't noticed til I was put my shoes on and of course he disappeared. The manager acted shocked whe... Read More
This place is over priced and under rated. The guy nicked my foot and acted like nothing happen. I didn't noticed til I was put my shoes on and of course he disappeared. The manager acted shocked when I asked for my money back! Save yourself the disappointment. 2 other ladies left pissed. Read Less
Koomyful
11 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Amber Starr Brooks
27 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Never will I ever visit this establishment again! The customer service is beyond terrible and the technicians are unlicensed and unprofessional. Two weeks ago, I visited to get a fill-in on my acrylic... Read More
Never will I ever visit this establishment again! The customer service is beyond terrible and the technicians are unlicensed and unprofessional. Two weeks ago, I visited to get a fill-in on my acrylic overlay and an eyebrow wax. Nhu, who I do not believe is a licensed esthetician, put burning hot wax directly on my skin, causing my skin to burn! I looked in the mirror and almost cried!! I could see burns all over my forehead, and to top it off, they attempted to CHARGE me for... the service. Apparently I didn't learn my lesson because I went back on today and after calling and being placed on a list and being told there was about an hour wait for the nail tech I usually go to, I still ended up waiting about an hour for service! When I finally got in the nail techs chair, I was asked to get up because another client was there before me... seriously? After two hours?? I left. I called to get the owners name and was told that it doesn't get handed out "Willy-Nilly." Seriously? It's a consumer right to know who owns the establishments that you are a patron at. I guess they didn't expect me to know that, because when I told that to the "manager" I was told Thai and Lily before I hung up the phone. Save your money and go to a nice, reputable location. Nail Works will not get another dime of my money! Meer weergeven Read Less
Celia Dawson
13 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I went in for the first time n got an over lay on my nails less than 48 hours two of my nails cracked on my fingers. I called n they redid them but I had to wait over an hour to see the person who did... Read More
I went in for the first time n got an over lay on my nails less than 48 hours two of my nails cracked on my fingers. I called n they redid them but I had to wait over an hour to see the person who did my nails while everyone else was just relaxing in the pedicure section. But my eyebrows was very nice tho . Read Less
Tameka Collins
2 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I use to frequent this place, however, it has went to hay. I got my nails done Monday, no chip and they are messed up already. Little scrawny ass manager first refused to see me , then tells .Egglesto... Read More
I use to frequent this place, however, it has went to hay. I got my nails done Monday, no chip and they are messed up already. Little scrawny ass manager first refused to see me , then tells .Eggleston I need to know of the name of the person who messed upmy nails ! Really, he walked away while I was talking to him, and continuedto do what he was doing! This is my last time coming here!!!! Instead of apologizingfor the mishap, the little punk told me basically he couldn't redo my nails because I didn't knowthe name of the technician. No name on receipt, no name tag, and I can't really understand them when they talk. Read Less
Cathy Cesiro
29 May 2016
REPORT
☆☆☆☆☆
REPORT
Many people there do a half ass job. They should all stick to the same thing. I can't remember the last time a pedicure took all of six minutes. There are at least 4 people there that I have personall... Read More
Many people there do a half ass job. They should all stick to the same thing. I can't remember the last time a pedicure took all of six minutes. There are at least 4 people there that I have personally encountered where I was dissatisfied with a pedicure. They do have a few good people however they're either not there or they're so busy because everyone is requesting them that you wait for hours. Hello there this David is one of the people there that's a nail tech that I always ask to get a pedicure from. He is great! Read Less
Kenya Naomi
2 Mar 2016
REPORT
☆☆☆☆☆
REPORT
The manager Pi is very unprofessional and the nail techs are messy. They only have 2 decent nail techs that have a waiting list longer than Shaq's arms. Pi used a dirty towel to cover my arms while my... Read More
The manager Pi is very unprofessional and the nail techs are messy. They only have 2 decent nail techs that have a waiting list longer than Shaq's arms. Pi used a dirty towel to cover my arms while my nails socked off. He also didn't accommodate my disappointment in the service I received. The nail tech ripped skin off of my finger. His response was you will be fine! . He was very nasty and I don't know where he got his business education and tactics. He sucks as a manager.... If you want sloppy nails, poor customer service, and a rude manager of the establishment. Be my guest this place can kick rocks. Meer weergeven Read Less
A Google User
31 Jul 2009
REPORT
☆☆☆☆☆
REPORT
Shapes Brow Bar is at a kiosk at the Northridge Fashion Center. You can get eyebrow threading for $10.