24 Reviews

American Star Nails

Murrieta, California
Reviews
Princess Thom
16 Mar 2018
REPORT
Melanin Queen
12 Mar 2018
REPORT
Waited a hour after they said a few mins he took my gel nail polish off then went and started doing someone else's nail and was half ass doing my nails and left acrilic on my skin now I remember why... Read More
Waited a hour after they said a few mins he took my gel nail polish off then went and started doing someone else's nail and was half ass doing my nails and left acrilic on my skin now I remember why I stopped going here!!; Read Less
April Fisk
10 Dec 2017
REPORT
Poor job on my nails. They all broke within 5 days after getting them done
Buffy B.
22 Nov 2017
REPORT
I walked in this place with my 2 daughters and a lady greeted us, I asked how much it would be just to paint their nails, she looked my daughters up and down and said "oh I'm busy now" I said "so that... Read More
I walked in this place with my 2 daughters and a lady greeted us, I asked how much it would be just to paint their nails, she looked my daughters up and down and said "oh I'm busy now" I said "so that's how much it is?" She didn't even have the decency to answer my question not even knowing if I wanted to do it right then or make an appt OR just wondering their prices period! She then responded to my asking her if that's how much it is with "I'm busy now" RUDE!! I will never come here and feel she treated me this way because I brought in my daughters. Don't waste your time here, seeing other reviews it doesn't look like the place to go anyways. Read Less
Brooke P.
10 Nov 2017
REPORT
Every time I come here I regret it. they always over book everyone so that puts them in a rush. there overall ability to do nails and toes is not good either. I asked for a simple french tip polish ch... Read More
Every time I come here I regret it. they always over book everyone so that puts them in a rush. there overall ability to do nails and toes is not good either. I asked for a simple french tip polish change on my toes and the lines were so uneven and you could tell she was in a rush because it took her no more than 5 minutes to do. Read Less
Edith M.
5 Aug 2017
REPORT
I ended up at this place accidentally, I was supposed to go to the one on the next street light that I had been to before. I walked in and it wasn't busy so I figured why not just try it out after all... Read More
I ended up at this place accidentally, I was supposed to go to the one on the next street light that I had been to before. I walked in and it wasn't busy so I figured why not just try it out after all I just wanted a simple pedi & mani. How could anything go wrong... well it didn't turn out so great for me. Started off with cold water for my feet. I had to tell the lady the water was cold. Even though the place was pretty much empty everything was done in a rushed manner. My hands never touched water. Cuticles were done dry. I could have brushed off all these things had the end polish been one well, but as soon as I walked outside I noticed how bad my nails looked like. There are visible layer lines on them. Some in the middle but mostly on the sides. Not sure if it was the top coat that wasn't spread evenly or what but I was disappointed to say the least. I won't be going back. The stuff was friendly but when people are paying for service it's important to make sure you're doing the job right not rushing through. Read Less
Heather E.
11 Jul 2017
REPORT
I love coming here to get my pedis. The staff is great and they do a great job. Reason for my 3 stars is because they push you to pay in cash. If you don't have cash they want you to go to the bank an... Read More
I love coming here to get my pedis. The staff is great and they do a great job. Reason for my 3 stars is because they push you to pay in cash. If you don't have cash they want you to go to the bank and come back to pay. I get that there's a fee to run credit/debit cards but my gosh....they should just put a sign on the door that says cash only. Sometimes it's an inconvenience. Read Less
Andrea S.
10 Jul 2017
REPORT
Went here because we wanted to try a new place. I also had a gift certificate that I had found in a drawer at my house that I forgot about. My daughter and I just walked in when they opened and we wer... Read More
Went here because we wanted to try a new place. I also had a gift certificate that I had found in a drawer at my house that I forgot about. My daughter and I just walked in when they opened and we were sat right down. As we were looking around we saw how dirty the floor was. We kind of shrugged our shoulders thinking well, we are here and I had a gift certificate. The gals were nice and they did a great job. Went to pay and the owner said he would not accept the gift card as it was from the previous owner.. Hmnn the name is the same, the business cards and phone number are the same? THere is no expiration date. What a shame. So everyone DO NOT BUY GIFT CARDS HERE. And the other gal is right. The health department should take a look inside this place. Read Less
Melody P.
6 Jul 2017
REPORT
Made appt 4 hrs in advance, upon arrival, cindy said would be 2 hr wait cuz they took a grad party instead. The shop is filthy. They reuse tools without sanitising them customer after customer. Dirty ... Read More
Made appt 4 hrs in advance, upon arrival, cindy said would be 2 hr wait cuz they took a grad party instead. The shop is filthy. They reuse tools without sanitising them customer after customer. Dirty everywhere. Nobody cleans anything. Health department should check on them. They are rude and talk and laugh about customers because we dont understand their language. Stations are full of dirt, etc. Worried about getting others diseases . Left there went across street to Bright Star Nails. Clean, clean, each new set of c tools sealed in santitised bags. Calling health department.  Less than 0 ratingMelody A Read Less
Valerie T.
1 Jul 2017
REPORT
Made a 12 appointment and what was the point? They made us wait for 30 min and didn't even apologize. The seats were dirty and the people were unpleasant. Save your time and money and don't come here.
Jamiesha Parker
25 Jun 2017
REPORT
Rebecca A.
13 Jun 2017
REPORT
I called to make an appointment for 3 spa pedicures at 630pm the following day, the man on the phone asked me to come in at 6 me and my 2 coworkers weren't off until 6 and they advertised closed at 7p... Read More
I called to make an appointment for 3 spa pedicures at 630pm the following day, the man on the phone asked me to come in at 6 me and my 2 coworkers weren't off until 6 and they advertised closed at 7pm. He agreed and set 3 spa pedicures for 630pm the next day. At 6:17pm the next day we showed up and walked in for our appointment. The woman inside said "no no no we are closed" (even tho their closing time says 7pm) and I said "no no no we have an appointment I set yesterday", she asked with whom I said he didn't give my name she said "oh that is our manager Andy he already went home". My coworker said "well we made an appointment what do you suggest we do?" The lady said "you can try somewhere else." LOL wow!! This is what happens when you call 24 hours ahead of time and set appointments You get sent away. Took my business elsewhere, obviously. Read Less
Ashley K.
2 Apr 2017
REPORT
Used to love this place but it needs to be maintained better. Pedicure chairs are broken, the chairs you wait in are in need of cleaning and although the staff was pretty friendly I was far from happy... Read More
Used to love this place but it needs to be maintained better. Pedicure chairs are broken, the chairs you wait in are in need of cleaning and although the staff was pretty friendly I was far from happy with my mani pedi. Lines were crooked, nails not correctly filed or trimmed. I went to Unique Nails in Temecula after to have everything fixed because I was repeatedly pointing mistakes out like no polish on the sides and old polish not being removed without having a good outcome. Read Less
Caitlyn & Co.
18 Mar 2017
REPORT
Samantha S.
22 Feb 2017
REPORT
There was no wait, the massage chair was nice (even though half the buttons on the remote were broken). I felt like the tech did a good job with the massage and pedicure, but I was pretty disappointed... Read More
There was no wait, the massage chair was nice (even though half the buttons on the remote were broken). I felt like the tech did a good job with the massage and pedicure, but I was pretty disappointed that my polish chipped within HOURS! Read Less
Kimberleah Cristiansen
8 Dec 2016
REPORT
I only come here and I love Cindy. All the people are friendly and do a great job. I come here for wax and manicures and pedicures.
Laurie G.
30 Sep 2016
REPORT
Good service! My fave place for years. Yes, there is often a wait for a mani/pedi but it's because they do a good job.
S T.
19 Aug 2016
REPORT
I was a walk in and Deb did an amazing job on my nails. She hasn't done my nails before and I received outstanding service. Nails are just as I explained to her I wanted. Thank you Deb
Brittany H.
3 Aug 2016
REPORT
Cindy and Kim did an amazing job! They also spoiled my mother in law. It was the first time my mother in law had a pedicure! Will be coming back.
Jenna A.
26 Jun 2016
REPORT
Love this place!! Andy the owner is so sweet, he definitely provides great customer service. I also love Kim to do my nails, her work is perfect. The salon is clean and relaxing.
Patricia U.
20 Jun 2016
REPORT
Great customer service! The wait is just bad sometimes but they took time for my nails to look nice!
Corey W.
31 May 2014
REPORT
Love this place! They do a wonderful job (I get gel fill and pedicures every 2 weeks) and have a great atmosphere. My son gets his toes done here too! The isn't the dreadful smell and they run fans to... Read More
Love this place! They do a wonderful job (I get gel fill and pedicures every 2 weeks) and have a great atmosphere. My son gets his toes done here too! The isn't the dreadful smell and they run fans to keep it that way. Really like that they know me and don't force more than I'm asking for, which makes a huge difference when I'm going in to relax and not feel pressured. Read Less
A Google User
4 Jun 2010
REPORT
I went to this nail salon because of their later hours, though the bad review here had me worried. However, I didn't see any of the negatives that that reviewer mentioned. We were greeted right away... Read More
I went to this nail salon because of their later hours, though the bad review here had me worried. However, I didn't see any of the negatives that that reviewer mentioned. We were greeted right away in a friendly manner, equipment seemed clean, and the manicurist did a good job on my toe nails. I'll go back again.Read Less
A Google User
17 Mar 2010
REPORT
I went into American Star Nails for a quick mani-pedi before a party. 1. They were not friendly and did not greet me when I came to the door. It was more like dead stare. 2. The pedicure spa did not ... Read More
I went into American Star Nails for a quick mani-pedi before a party. 1. They were not friendly and did not greet me when I came to the door. It was more like dead stare. 2. The pedicure spa did not seem clean to me nor the instruments they used. I got an obviously inexperienced beauty professional. She cut too short. She was very rough with both my hands and feet. She cut four of my fingers, drawing blood each time. Overall I would never go back. Read Less
Book an Appointment
Online booking unavailable
Please call
(951) 600-1218
39112 Winchester Road
Murrieta California 92563
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-19:00PM
Sunday
Sun
09:00AM-19:00PM
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American Star Nails

Murrieta, California
(24)
39112 Winchester Road
Murrieta California 92563
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-19:00PM
Sunday
09:00AM-19:00PM
Princess Thom
16 Mar 2018
REPORT
Melanin Queen
12 Mar 2018
REPORT
Waited a hour after they said a few mins he took my gel nail polish off then went and started doing someone else's nail and was half ass doing my nails and left acrilic on my skin now I remember why... Read More
Waited a hour after they said a few mins he took my gel nail polish off then went and started doing someone else's nail and was half ass doing my nails and left acrilic on my skin now I remember why I stopped going here!!; Read Less
April Fisk
10 Dec 2017
REPORT
Poor job on my nails. They all broke within 5 days after getting them done
Buffy B.
22 Nov 2017
REPORT
I walked in this place with my 2 daughters and a lady greeted us, I asked how much it would be just to paint their nails, she looked my daughters up and down and said "oh I'm busy now" I said "so that... Read More
I walked in this place with my 2 daughters and a lady greeted us, I asked how much it would be just to paint their nails, she looked my daughters up and down and said "oh I'm busy now" I said "so that's how much it is?" She didn't even have the decency to answer my question not even knowing if I wanted to do it right then or make an appt OR just wondering their prices period! She then responded to my asking her if that's how much it is with "I'm busy now" RUDE!! I will never come here and feel she treated me this way because I brought in my daughters. Don't waste your time here, seeing other reviews it doesn't look like the place to go anyways. Read Less
Brooke P.
10 Nov 2017
REPORT
Every time I come here I regret it. they always over book everyone so that puts them in a rush. there overall ability to do nails and toes is not good either. I asked for a simple french tip polish ch... Read More
Every time I come here I regret it. they always over book everyone so that puts them in a rush. there overall ability to do nails and toes is not good either. I asked for a simple french tip polish change on my toes and the lines were so uneven and you could tell she was in a rush because it took her no more than 5 minutes to do. Read Less
Edith M.
5 Aug 2017
REPORT
I ended up at this place accidentally, I was supposed to go to the one on the next street light that I had been to before. I walked in and it wasn't busy so I figured why not just try it out after all... Read More
I ended up at this place accidentally, I was supposed to go to the one on the next street light that I had been to before. I walked in and it wasn't busy so I figured why not just try it out after all I just wanted a simple pedi & mani. How could anything go wrong... well it didn't turn out so great for me. Started off with cold water for my feet. I had to tell the lady the water was cold. Even though the place was pretty much empty everything was done in a rushed manner. My hands never touched water. Cuticles were done dry. I could have brushed off all these things had the end polish been one well, but as soon as I walked outside I noticed how bad my nails looked like. There are visible layer lines on them. Some in the middle but mostly on the sides. Not sure if it was the top coat that wasn't spread evenly or what but I was disappointed to say the least. I won't be going back. The stuff was friendly but when people are paying for service it's important to make sure you're doing the job right not rushing through. Read Less
Heather E.
11 Jul 2017
REPORT
I love coming here to get my pedis. The staff is great and they do a great job. Reason for my 3 stars is because they push you to pay in cash. If you don't have cash they want you to go to the bank an... Read More
I love coming here to get my pedis. The staff is great and they do a great job. Reason for my 3 stars is because they push you to pay in cash. If you don't have cash they want you to go to the bank and come back to pay. I get that there's a fee to run credit/debit cards but my gosh....they should just put a sign on the door that says cash only. Sometimes it's an inconvenience. Read Less
Andrea S.
10 Jul 2017
REPORT
Went here because we wanted to try a new place. I also had a gift certificate that I had found in a drawer at my house that I forgot about. My daughter and I just walked in when they opened and we wer... Read More
Went here because we wanted to try a new place. I also had a gift certificate that I had found in a drawer at my house that I forgot about. My daughter and I just walked in when they opened and we were sat right down. As we were looking around we saw how dirty the floor was. We kind of shrugged our shoulders thinking well, we are here and I had a gift certificate. The gals were nice and they did a great job. Went to pay and the owner said he would not accept the gift card as it was from the previous owner.. Hmnn the name is the same, the business cards and phone number are the same? THere is no expiration date. What a shame. So everyone DO NOT BUY GIFT CARDS HERE. And the other gal is right. The health department should take a look inside this place. Read Less
Melody P.
6 Jul 2017
REPORT
Made appt 4 hrs in advance, upon arrival, cindy said would be 2 hr wait cuz they took a grad party instead. The shop is filthy. They reuse tools without sanitising them customer after customer. Dirty ... Read More
Made appt 4 hrs in advance, upon arrival, cindy said would be 2 hr wait cuz they took a grad party instead. The shop is filthy. They reuse tools without sanitising them customer after customer. Dirty everywhere. Nobody cleans anything. Health department should check on them. They are rude and talk and laugh about customers because we dont understand their language. Stations are full of dirt, etc. Worried about getting others diseases . Left there went across street to Bright Star Nails. Clean, clean, each new set of c tools sealed in santitised bags. Calling health department.  Less than 0 ratingMelody A Read Less
Valerie T.
1 Jul 2017
REPORT
Made a 12 appointment and what was the point? They made us wait for 30 min and didn't even apologize. The seats were dirty and the people were unpleasant. Save your time and money and don't come here.
Jamiesha Parker
25 Jun 2017
REPORT
Rebecca A.
13 Jun 2017
REPORT
I called to make an appointment for 3 spa pedicures at 630pm the following day, the man on the phone asked me to come in at 6 me and my 2 coworkers weren't off until 6 and they advertised closed at 7p... Read More
I called to make an appointment for 3 spa pedicures at 630pm the following day, the man on the phone asked me to come in at 6 me and my 2 coworkers weren't off until 6 and they advertised closed at 7pm. He agreed and set 3 spa pedicures for 630pm the next day. At 6:17pm the next day we showed up and walked in for our appointment. The woman inside said "no no no we are closed" (even tho their closing time says 7pm) and I said "no no no we have an appointment I set yesterday", she asked with whom I said he didn't give my name she said "oh that is our manager Andy he already went home". My coworker said "well we made an appointment what do you suggest we do?" The lady said "you can try somewhere else." LOL wow!! This is what happens when you call 24 hours ahead of time and set appointments You get sent away. Took my business elsewhere, obviously. Read Less
Ashley K.
2 Apr 2017
REPORT
Used to love this place but it needs to be maintained better. Pedicure chairs are broken, the chairs you wait in are in need of cleaning and although the staff was pretty friendly I was far from happy... Read More
Used to love this place but it needs to be maintained better. Pedicure chairs are broken, the chairs you wait in are in need of cleaning and although the staff was pretty friendly I was far from happy with my mani pedi. Lines were crooked, nails not correctly filed or trimmed. I went to Unique Nails in Temecula after to have everything fixed because I was repeatedly pointing mistakes out like no polish on the sides and old polish not being removed without having a good outcome. Read Less
Caitlyn & Co.
18 Mar 2017
REPORT
Samantha S.
22 Feb 2017
REPORT
There was no wait, the massage chair was nice (even though half the buttons on the remote were broken). I felt like the tech did a good job with the massage and pedicure, but I was pretty disappointed... Read More
There was no wait, the massage chair was nice (even though half the buttons on the remote were broken). I felt like the tech did a good job with the massage and pedicure, but I was pretty disappointed that my polish chipped within HOURS! Read Less
Kimberleah Cristiansen
8 Dec 2016
REPORT
I only come here and I love Cindy. All the people are friendly and do a great job. I come here for wax and manicures and pedicures.
Laurie G.
30 Sep 2016
REPORT
Good service! My fave place for years. Yes, there is often a wait for a mani/pedi but it's because they do a good job.
S T.
19 Aug 2016
REPORT
I was a walk in and Deb did an amazing job on my nails. She hasn't done my nails before and I received outstanding service. Nails are just as I explained to her I wanted. Thank you Deb
Brittany H.
3 Aug 2016
REPORT
Cindy and Kim did an amazing job! They also spoiled my mother in law. It was the first time my mother in law had a pedicure! Will be coming back.
Jenna A.
26 Jun 2016
REPORT
Love this place!! Andy the owner is so sweet, he definitely provides great customer service. I also love Kim to do my nails, her work is perfect. The salon is clean and relaxing.
Patricia U.
20 Jun 2016
REPORT
Great customer service! The wait is just bad sometimes but they took time for my nails to look nice!
Corey W.
31 May 2014
REPORT
Love this place! They do a wonderful job (I get gel fill and pedicures every 2 weeks) and have a great atmosphere. My son gets his toes done here too! The isn't the dreadful smell and they run fans to... Read More
Love this place! They do a wonderful job (I get gel fill and pedicures every 2 weeks) and have a great atmosphere. My son gets his toes done here too! The isn't the dreadful smell and they run fans to keep it that way. Really like that they know me and don't force more than I'm asking for, which makes a huge difference when I'm going in to relax and not feel pressured. Read Less
A Google User
4 Jun 2010
REPORT
I went to this nail salon because of their later hours, though the bad review here had me worried. However, I didn't see any of the negatives that that reviewer mentioned. We were greeted right away... Read More
I went to this nail salon because of their later hours, though the bad review here had me worried. However, I didn't see any of the negatives that that reviewer mentioned. We were greeted right away in a friendly manner, equipment seemed clean, and the manicurist did a good job on my toe nails. I'll go back again.Read Less
A Google User
17 Mar 2010
REPORT
I went into American Star Nails for a quick mani-pedi before a party. 1. They were not friendly and did not greet me when I came to the door. It was more like dead stare. 2. The pedicure spa did not ... Read More
I went into American Star Nails for a quick mani-pedi before a party. 1. They were not friendly and did not greet me when I came to the door. It was more like dead stare. 2. The pedicure spa did not seem clean to me nor the instruments they used. I got an obviously inexperienced beauty professional. She cut too short. She was very rough with both my hands and feet. She cut four of my fingers, drawing blood each time. Overall I would never go back. Read Less
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