Long rant, prepare yourself.
I've been coming here for 4 years now & I've slowly watched this place decline. The only person here even capable of doing nails is Mindy, but she's always booked. They'v... Read More
Long rant, prepare yourself.
I've been coming here for 4 years now & I've slowly watched this place decline. The only person here even capable of doing nails is Mindy, but she's always booked. They've messed up my nails so badly that I went back to get them fixed. This isn't the first time this has happened either. It was 3 days & they were falling off, shaped wonky, crooked & all different lengths. I called ahead to make sure that Mindy would be able to squeeze me in to fix them & she said she could. So, I head over & of course Mindy is busy, she tells me to wait, which I do for about 30 mins, for her to eventually turn around & tell the SAME WOMAN who already botched my damn nails to do it again. So, I ask how much to just get a whole new set since every nail is messed up. The last time this happened, she gave me a discount of $25 for a new set to fix what THEY had messed up. I thought it was ridiculous even that time to have to pay for them to fix their mistake but $25 for a new set isn't a bad deal so I went with it. This time she wants $45. Knowing I've gone there for 4 years through all the trials & tribulations that has become this hit-or-miss of a salon, knowing I was only there to fix something they caused & not me, evening knowing that I was just there 3 days prior & this wasn't even the first time they had royally messed up my nails, you think Mindy would have helped a sista out. But nah, she just cared about the money. She had no care about the quality of the salon she manages. So, I said "no thanks, I can spend that money at the mall & they won't mess up my nails" & I peaced the eff out of there & this time I won't be back.
Bottom line - this place is no longer about quality, Mindy is the only one who should even be charging people for her craft, even the eyebrows they do are horrible now. I came out of there looking surprised because they took so much of my damn eyebrow off even after I said I like to keep them a little thick (that's what he said lol).
I'm sorry I was such a good tipper for so long! Eff this place.
Also! I've seen them damn near bring a woman to tears by continuing to yell the price at her over & over just because she didn't understand how it went up so much. I've seen this happen 3 separate times, too. They're rude as hell now to top it all off. Read Less