I came by just because I happened to be in this area while running errands. I had little time, but needed a manicure, & figured I could squeeze one in, if I came here. A simple manicure. The easies... Read More
I came by just because I happened to be in this area while running errands. I had little time, but needed a manicure, & figured I could squeeze one in, if I came here. A simple manicure. The easiest nail service there is. If a nail salon screws this up, it's the equivalent of a breakfast place not knowing how to scramble eggs. The hard truth of my experience...The gal assigned to me was misinformed about my service. She thought I was in for a pedicure. She was VERY young. At this point the forecast for my visit was already looking bad. She was too aggressive w my cuticles. She noticed me flinch, checked w me about pain, but carried on in the same manner. At least she didn't make me bleed. Fail.When it was time for me to wash my hands before the polish application, the floor was REALLY slippery. I actually almost slipped & fell. Know why? It was covered in acrylic dust. I was thanking heaven that I wasn't barefoot. Can you imagine?! Acrylic & finger nail dust all over your bare feet? Yeah, beyond disgusting. Can you say health code violation?How about safety violation?Back in my chair, the polishing commenced. The ridges at my nail base were uneven, & there were a few marks in the polish when she was finished. When I brought this to my "technician's" attention, she told me it was just because they weren't dry yet.Really?Well, it's been 24 hours now, so they're dry for sure, & the marks are still there.Go figure.I've been getting my nails professionally done, on a regular basis, for over 20 years. Sometimes it's every week. Sometimes it's every 2 weeks. With acrylic, it's every 3 weeks. No matter how you slice it, simple math would dictate that I know what's up in this arena. I don't appreciate someone who is half my age & thoroughly inexperienced not appreciating that. I've read past reviews giving credit & a positive rating for the staff knowing their name. This correlation, of familiarity w good service, is laughable to me. It's a nail salon, not a neighborhood cafe or bar. I don't need a nail salon tech to know my name. I just need him or her to do the job that I'm paying them to do. Competently & professionally. The piece de resistance? As I was about to walk out, thinking maybe I was being too hard on the place, I noticed there was a bunch of very long, black hair stuck to the bottom of my shoe. WTH? This isn't even a hair salon! I wiped my shoes off as soon I left, thoroughly disgusted. If you get a pedicure, you walk on this floor in your bare feet! Mortified. Never again.One star. Read Less