Today was my first time to BBB, and my going there was based solely on the reviews it got here. Unfortunately I do not know the name of the girl who gave me my pedicure today, but it was unbelievably ... Read More
Today was my first time to BBB, and my going there was based solely on the reviews it got here. Unfortunately I do not know the name of the girl who gave me my pedicure today, but it was unbelievably below par. When I called I specified that my main concern was for someone to totally concentrate on the callus parts of my heels and such. My feet are not yucky by any means but I do have very dry skin, especially in the summer wearing sandals or going barefoot every day. Not only did the girl do an amazingly poor job on my heel calluses, but when I asked her to work on them more, she gave me some lame excuse to the effect that that's just all they do for them there. I was NOT happy about that especially since I made sure to make a specific request when I made the appointment! Right before she put the polish on, I checked out the rest of the job she did. There was that hard-ish skin crap STILL stuck between my big toe nail and the skin, you know the kind? Well, that is ALSO inexcusable!!!OK, to add insult to injury, I saw the woman next to me hand her girl the money directly and noticed there was no visible cashier or such and assumed that's how they do it there, pay directly. So before I headed to the door, I left my fee on my girl's table since I was done and she walked into the back room. One of the other girls then swung her chair around, glaring at me saying, "Excuse me!!!" LIKE I WAS TRYING TO WALK OUT WITHOUT PAYING FOR THE WORST PEDICURE I HAVE EVER HAD??? I was mortified!!! VERY nervy!!! I pointed to the table with the money on it. "Oh" is all she said. I even left a tip, CAN YOU BELIEVE??? I can't. Even the polish job was just average. We'll see how well it lasts-- not optimistic. I am NEVER EVER GOING BACK TO BBB! The whole experience surprisingly got me in a terrible mood for the rest of the day.I have been kind of shopping around for the best place for me to get a pedicure in MV for a while now. When I went to K&K Nails and Kitty did my pedicure, she got out the razor, the dremel, and worked all the dry/dead skin off my feet for like 45 minutes alone!!! I could not believe I paid the same for such a crappy job today when I should have gone back to K&K and saw Kitty. Lesson learned. Read Less