Horrible nail salon. The staff is not very friendly and their work is sub par at best. I leave feeling disappointed with the quality of the work. Also, it's cash only and the services are quite expensive. Would not recommend. It's worth driving to another nail salon where you will be treated better and the quality of the work is better. Read Less

I purchased the $35 pedicure and it was done in 15 minutes! The nail tech was in such a hurry just to get us out of the salon that she literally filled the tub with 5 in. Of water, scrubbed our legs with the sea salt scrub, put our polish on and done. Horrible experience and a total waste of money. Read Less

Disappointment. Not a fan of male manicurists. They quoted $40 for gel and then didn't tell me it was an extra $5 for a nail with a slight tear which they affixed with glue. No hand massage and they filed my nails again after applying my top coat! Plus pretty rushed and rude to boot. Read Less

service varies all the time but mostly poor. I have to say I'm uncomfortable with guys doing my nails, in order to avoid getting this one guy who never paints the full nail and messes up constantly and gets the nail polish everywhere. They use old nail polish with crust on it. They rush through your whole manicure and pedicure just to get more people in. They over charge and barely acknowledge your existence I've had a couple of girls there who do an outstanding job, and they should leave that salon because they are so sweet and deserve better. One time this one girl asked me if a want a design, and they charge 5$ per nail per design. Not to mention that once I got a so called "spider-web" from them and it looked like a mush of white sparkles. It looked so bad. One thing that puts me over the top is the grunting, and the fact they never paint the sides here. If you can go somewhere else, then please do Read Less

Worst.Nail.Place.Ever. Seriously, if I could give this place zero stars I would. First of all, customer service is NON-EXISTENT. I suppose you could say it was by no fault but my own that I stayed, considering the horrible customer service starts as soon as you enter the door, but boy, not even the rude grunting upon arrival could prepare me for the awful experience I would have here. First of all, when you enter, not so much as a hello is uttered. In fact, you're lucky if you're even acknowledged. After you choose a nail color, you awkwardly play Russian roulette with the chairs because instead of being seated, you're told to sit down anywhere, where other patrons can mob you for a seat despite your place in line. Afterwards, they rush you through your mani/pedi. In addition to using EXTREMELY old polish (so old you can see the crust forming around the opening and see the bubbles rising almost immediately after being applied), my friend's nail technician had the audacity to give her an attitude after my friend asked her to paint her entire nail, because the manicurist missed the side of it. Go figure, a nail salon that doesn't want to actually do nails. Once the old coat of paint was applied, the manicurist whipped out a cheap (extremely small) fan to dry my nails. Once my friend's nails were done, they told us to share the fan to dry our nails. Now I don't know if this is common in California, but in NY, where I'm from, they have drying stations for this kind of thing. This is the first time in my life I've ever seen anything like this, and I've had a heck of a lot of manicures in my life. When we insisted we each have a fan to dry, they pretended they couldn't hear us. We had to ask multiple times, after which they begrudgingly gave my friend her own fan. The cherry of top of the cake was probably about 5 or 10 minutes later when my manicurist gingerly touched my wet nails, proclaimed "dry," then ripped my fan away to give to another patron, despite having a third fan directly behind me, not being used. Since my friend was still drying, I stayed in my seat, but my manicurist made sure to make me feel the pressure to leave and make room for more cash opportunities as she came back and repeatedly said "bye bye" to me. Both mine and my friends nails smudged as soon as we left, as our nails did not have nearly enough time to dry. This place is a joke and I honestly don't know what people in their right mind are keeping it in business. This can't be the best Malibu has to offer, even as a quick fix, residents shouldn't be settling for such amateur service. On top of it all, this was probably the most expensive manicure I've ever had to pay for as far as walk-in salons go. All I want to know is, who keeps coming back here?Read Less

While in Malibu last weekend, I was looking for a quick mani/pedi. When I saw the reviews for this salon, I was a little afraid of taking the risk, but decided to stop by anyway.  After I was done, I have to say I didn't understand all the negative reviews.As soon as I showed up, I noticed most of the chairs were full, so I expected to wait a while, but a nail technician was with me within a couple minutes and started my pedicure.  In the end, my nails looked great, and every employee I came across greeted me and treated me with courtesy.Also, as I write this review, I see that my polish is still in tact even though I only had a basic mani/pedi, and it's been 7 days since my visit. Now, I think that's a pretty good job!Yes, it is a cash only business; also, the cost for my basic mani/pedi, plus salt scrub and callus remover add-ons was $60. My feet never felt so smooth! Read Less

My daughter, her friend and myself were visiting Pepperdine on Spring break and wanted to get our nails done. We found this nail spa next to CVS and decided to 'walk in'. Our experience was very poor. We were each asked to pick a type of "pedicure/manicure" from the technician's book. My daughter picked both at $35, i picked a pedicure at $45 and my daughter's friend a pedicure for $45. When we were finished three of the ladies 'ran off' and the 4th who had done my daughter's pedicure charged us all $45 each. We tried to point out my daughter's $35 pedicure/manicure but she lapsed into Chinese and simply wrote down 4 X $45. In addition each of us ordered similar pedicures and each got a very different experience... mostly a 'rushed thru' experience...as if the ladies were simply rewarded on getting us out of the chair as quickly as possible. Once we left the salon... (we were not allowed to wait until our nails dried) my nails smeared and looked terrible in less than 5 minutes. My daughter's "french manicure " fell off on two nails in less than two days. The technician that 'over charged us' was very happy to take our tips.. and the whole experience cost us $175 and was poor in overall quality and service . During the time spent in the salon the technicians talked w/one another in Chinese and we sensed ...althou we were very polite.... they were making fun of us. If this proprietor reads social media... they are best to 're-train' these technicians in being much more serivce oriented. Please take serious note if you are patronizing this salon that they overcharge and under service. Read Less