Nice comfy place, roomy and quiet and no "windows on the street" display cases. Skilled ladies doing good work at OK (for Los Gatos) prices.
Nazgol A.
22 May 2017
REPORT
I went here for the first time to get some Disney designs (:. Gael is so wonderful and she helped me decide on such a beautiful design. She's super detailed and does a fantastic job. Best nail salon e... Read More
I went here for the first time to get some Disney designs (:. Gael is so wonderful and she helped me decide on such a beautiful design. She's super detailed and does a fantastic job. Best nail salon experience I've ever had in San Jose. Thank you (: Read Less
Liz damron
17 Feb 2017
REPORT
Went to Val S. she did an amazing job on my acrylic nails with gel overlay.
Rick R.
10 Feb 2017
REPORT
I have been to the Nail works a few times now and it has been the best experience since meeting Stacy. What great service and conversation. Please go ask for Stacy she does my "manicures"! Great Job T... Read More
I have been to the Nail works a few times now and it has been the best experience since meeting Stacy. What great service and conversation. Please go ask for Stacy she does my "manicures"! Great Job ThxRich Read Less
Jenna K.
22 Oct 2016
REPORT
Gael did a fantastic job! My shellac manicure is one of the best I've had. The facility is very nice and clean and all of the staff was very friendly. Wish I lived closer!
Frank La
20 Oct 2016
REPORT
Very friendly, and clean. The American nail experience is quite different from my old salon. Los Gatos Nail Works is my new salon.
Amie P.
30 Jul 2016
REPORT
This is the only place I am always 100% satisfied with my nail services! Sweet, kind, thorough, very professional. Pedi bowls cleaned and sanitized between each client. Sparkling place!LOVE IT
Mercedes Taylor
6 May 2016
REPORT
Tanja is the best aesthetician I have ever met. Truly impeccable customer service and a fantastic conversationalist. She was not only great during my waxing service but really followed through on some... Read More
Tanja is the best aesthetician I have ever met. Truly impeccable customer service and a fantastic conversationalist. She was not only great during my waxing service but really followed through on some questions I had about the area. I moved to the Bay Area about 6 weeks ago and was hesitant about getting my brows done without proper research, but I wandered in to Los Gatos Nailworks and she consulted with me and I made an appointment. After my waxing, she even recommended some products to me and gave me some advice. My brows never looked better!! Read Less
Mercedes T.
4 May 2016
REPORT
Tanja is the best aesthetician I have ever met. Truly impeccable customer service and a fantastic conversationalist. She was not only great during my waxing service but really followed through on some... Read More
Tanja is the best aesthetician I have ever met. Truly impeccable customer service and a fantastic conversationalist. She was not only great during my waxing service but really followed through on some questions I had about the area. I moved to the Bay Area about 6 weeks ago and was hesitant about getting my brows done without proper research, but I wandered in to Los Gatos Nailworks and she consulted with me and I made an appointment. After my waxing, she even recommended some products to me and gave me some advice. My brows never looked better!! Read Less
Starlette Toot Diserens
29 Apr 2016
REPORT
Very friendly and clean. Staff did a great job for the wedding party.
Livia Timpanaro-Perrotta
22 Apr 2016
REPORT
Tanja is by far the best esthetician I have ever been to! Her ability to make you feel at ease is incomparable. I love how she also wants to share the knowledge she has from her experience; it's reall... Read More
Tanja is by far the best esthetician I have ever been to! Her ability to make you feel at ease is incomparable. I love how she also wants to share the knowledge she has from her experience; it's really helpful for improving your skin care, especially post-wax. She is truly professional and personable AND gives the most painless Brazillians. Can't beat that! Read Less
Chivon B.
29 Mar 2016
REPORT
I've been here once with my daughter. The place is clean and nicely decorated, but as many reviews relate, the manicures themselves are not great. However, my daughter enjoyed it so I booked another a... Read More
I've been here once with my daughter. The place is clean and nicely decorated, but as many reviews relate, the manicures themselves are not great. However, my daughter enjoyed it so I booked another appointment for last weekend. My childcare for my younger children canceled that morning. I immediately called to cancel my appointment. I explained the reason and apologized in a voicemail message. It was 10:37 when I called (I just checked my call log.) The appointment was at 1:00. Not great, but well after the salon had opened at 9am and should have answered the call or listened to the message. Apparently they didn't. They called a bit after my appointment and asked where I was. I explained that I had left a voicemail earlier that morning and apologized again. Today I called back to reschedule the appointments. The woman asked my name and was then extremely, unapologetically rude. I even asked if there was a problem. She said nothing. I know it is hard for a business like that to lose appointments on Saturday. But I have small children and life happens. What should I have done? Check your voicemail and don't blame customers for your mistakes. There is no excuse for that. Read Less
Debbie K.
21 Jan 2016
REPORT
Experience nail techs. Nice environment all girls are pleasant and do good work I always had a good job done on my nails.
Lillian A.
13 Nov 2015
REPORT
Terrific pedicure. My feet are soooo happy. Thanks Valerie. I will definitely be back.
Michael LaStella
12 Nov 2015
REPORT
Very simply: Tanja is the best Esthetician. She is highly professional, has incredible skill, and an easy-going demeanor that makes you feel very comfortable on her table as she plucks, pokes, lathers... Read More
Very simply: Tanja is the best Esthetician. She is highly professional, has incredible skill, and an easy-going demeanor that makes you feel very comfortable on her table as she plucks, pokes, lathers and massages you back to beautiful. I highly recommend her for her waxing and especially for her facials after which you will leave feeling relaxed, yet vibrant! Read Less
Garrett G.
6 Nov 2015
REPORT
This is one classy Los Gatos Establishment. Strongly recommend Valerie and the team. Great place for gift card ideas as the holiday's are approaching.
Jessica T.
31 Oct 2015
REPORT
First off it was super sweet of them to squeeze me in. Great atmosphere and really nice ladies. But this has got to be the worst and most expensive gel manicure I've ever gotten. There were tons of i... Read More
First off it was super sweet of them to squeeze me in. Great atmosphere and really nice ladies. But this has got to be the worst and most expensive gel manicure I've ever gotten. There were tons of inconsistency and the layers she put on we're super thin that you could see my nails through. On day one the pinky nail had already lifted and peeled off. I should have just gotten a regular mani from them. Essentially I just needed my cuticles cleaned up and I just love the look of gel manicures....not this one. On top of that I ended up peeling the other nails off (very easily) because of looked so weird with all the chips 2 days later Read Less
Christie A.
5 Oct 2015
REPORT
Gael is amazing. She did such a wonderful job on my toes and hands - a pedicure usually lasts me a few weeks but a mani never does as I use my hands a lot and I am not that careful. The manicure is ... Read More
Gael is amazing. She did such a wonderful job on my toes and hands - a pedicure usually lasts me a few weeks but a mani never does as I use my hands a lot and I am not that careful. The manicure is beautiful and it has been a week and they still look perfect. I love the shape too. I wish I were a Los Gatos local so I could have Gael do my nails all the time. And she has a very sweet personality. Read Less
Beth W.
27 Jun 2015
REPORT
I have been a client for years and received excellent service from the phone reminders by Charlotte and pedicures by my nail technician. This is a clean and well operated business where I would recom... Read More
I have been a client for years and received excellent service from the phone reminders by Charlotte and pedicures by my nail technician. This is a clean and well operated business where I would recommend appointments, though you could try a walk in but they are generally all busy with regular clients like myself.What I like about this place is the glass sinks with hot and cold water that are installed into the wood floors. The glass sinks are cleaned after every client, from what I have observed and no risk of infection like those spa massage foot baths where who knows when the filter was last changed? The chairs you sit in for the pedicures are comfortable as well.The atmosphere is welcoming and friendly! If you have to wait for your nail technician, there is a waiting area with magazines to browse. There is also water and coffee if you are so inclined. Staff here are all friendly and helpful if you need assistance.If you haven't tried this place yet for your manicure/pedicure needs, what are you waiting for? Read Less
Jay M.
16 Jan 2015
REPORT
This salon has great customer service and a beautiful atmosphere. However do not get Minx nails on finger nails. My nails had bubbles the first day and looked horrible. I took the minx decals off 4 ... Read More
This salon has great customer service and a beautiful atmosphere. However do not get Minx nails on finger nails. My nails had bubbles the first day and looked horrible. I took the minx decals off 4 hours after getting them done. Read Less
Dawn O.
19 Apr 2013
REPORT
I like to give good reviews when they are warranted but I also like to let people know when to be aware of businesses. Last week I called about 9 AM and make an appointment for 4 PM that same day for... Read More
I like to give good reviews when they are warranted but I also like to let people know when to be aware of businesses. Last week I called about 9 AM and make an appointment for 4 PM that same day for a pedicure. I arrived at 3:55 and checked in with a technician working in the front. She directed me to the waiting area and would let my pedicurist know I had arrived. At 4:30 I was still waiting and waiting and waiting and waiting without anyone checking in to see who or what I was there for. At 4:35 I finally saw one of the technicians heading for the front lobby, so i went in and she checked and said, Yes, I see your appointment at 4 PM. She then asked around if anyone knew where my pedicurist was and no one seemed to know. About 15 minutes later they remembered she had gone out for something to drink. Now I try to be patient and give people the benefit of the doubt. Another technician said she could do a pedicure at 5:30 which it was then about 4:50 PM. And Lo and Behold my gal shows up. She says This NEVER HAPPENS and she would like to give me a discounted pedicure IN THE FUTURE...... Hello.. I have been sitting there waiting for an hour so I said - Well are you free now and she said, NO, I HAVE A 5 O'CLOCK APPOINTMENT. At which point I LOST IT! I turned around and walked out without another word. I am sure that my leaving will not matter much to them but I will be the person that never returns and if this keeps another person from being as insulted as I was because MY time surely is not as important to them as theirs is, then I have accomplished my reason for writing this. Customer Service nor respect for one's time is just NOT the same as it used to be. Dawn Read Less
Shanna K.
7 Aug 2011
REPORT
Have been to Los Gatos Nail Works twice now. Once for Mynx (red and silver flames on my toes, yes indeed) and once for a pedi and polish change (hands). Both times were great experiences. The sal... Read More
Have been to Los Gatos Nail Works twice now. Once for Mynx (red and silver flames on my toes, yes indeed) and once for a pedi and polish change (hands). Both times were great experiences. The salon is clean and upscale with a large selection of polishes to choose from. Try the "Zoya" brand colors if you haven't already.. they have some really nice ones. Other reviewers have mentioned that LG Nail Works is a little spendy but IMO you get what you pay for. I have picked up a fungus from another local nail salon TWICE now and I just thank god it was a mild one that I was able to shake with the help of some tee tree oil. I'd rather pay the money and not risk the infection. It is also a plus, for me, that everyone speaks perfect English. It simply makes it easier to communicate your preferences.I cannot remember who my technician was for the Mynx application as it was a long time ago... but I do recall that the Mynx lasted a long time. I would do it again for something fun to change it up. My recent pedi and color change was done by Stephanie, however, and she took great care in attention to detail. Fun lady to chat with as well. Great sense of humor. I would highly recommend her. Thanks for prettifying me, LG Nails.. I'll be back. Read Less
Nice comfy place, roomy and quiet and no "windows on the street" display cases. Skilled ladies doing good work at OK (for Los Gatos) prices.
Nazgol A.
22 May 2017
REPORT
☆☆☆☆☆
REPORT
I went here for the first time to get some Disney designs (:. Gael is so wonderful and she helped me decide on such a beautiful design. She's super detailed and does a fantastic job. Best nail salon e... Read More
I went here for the first time to get some Disney designs (:. Gael is so wonderful and she helped me decide on such a beautiful design. She's super detailed and does a fantastic job. Best nail salon experience I've ever had in San Jose. Thank you (: Read Less
Liz damron
17 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Went to Val S. she did an amazing job on my acrylic nails with gel overlay.
Rick R.
10 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I have been to the Nail works a few times now and it has been the best experience since meeting Stacy. What great service and conversation. Please go ask for Stacy she does my "manicures"! Great Job T... Read More
I have been to the Nail works a few times now and it has been the best experience since meeting Stacy. What great service and conversation. Please go ask for Stacy she does my "manicures"! Great Job ThxRich Read Less
Jenna K.
22 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Gael did a fantastic job! My shellac manicure is one of the best I've had. The facility is very nice and clean and all of the staff was very friendly. Wish I lived closer!
Frank La
20 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Very friendly, and clean. The American nail experience is quite different from my old salon. Los Gatos Nail Works is my new salon.
Amie P.
30 Jul 2016
REPORT
☆☆☆☆☆
REPORT
This is the only place I am always 100% satisfied with my nail services! Sweet, kind, thorough, very professional. Pedi bowls cleaned and sanitized between each client. Sparkling place!LOVE IT
Mercedes Taylor
6 May 2016
REPORT
☆☆☆☆☆
REPORT
Tanja is the best aesthetician I have ever met. Truly impeccable customer service and a fantastic conversationalist. She was not only great during my waxing service but really followed through on some... Read More
Tanja is the best aesthetician I have ever met. Truly impeccable customer service and a fantastic conversationalist. She was not only great during my waxing service but really followed through on some questions I had about the area. I moved to the Bay Area about 6 weeks ago and was hesitant about getting my brows done without proper research, but I wandered in to Los Gatos Nailworks and she consulted with me and I made an appointment. After my waxing, she even recommended some products to me and gave me some advice. My brows never looked better!! Read Less
Mercedes T.
4 May 2016
REPORT
☆☆☆☆☆
REPORT
Tanja is the best aesthetician I have ever met. Truly impeccable customer service and a fantastic conversationalist. She was not only great during my waxing service but really followed through on some... Read More
Tanja is the best aesthetician I have ever met. Truly impeccable customer service and a fantastic conversationalist. She was not only great during my waxing service but really followed through on some questions I had about the area. I moved to the Bay Area about 6 weeks ago and was hesitant about getting my brows done without proper research, but I wandered in to Los Gatos Nailworks and she consulted with me and I made an appointment. After my waxing, she even recommended some products to me and gave me some advice. My brows never looked better!! Read Less
Starlette Toot Diserens
29 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Very friendly and clean. Staff did a great job for the wedding party.
Livia Timpanaro-Perrotta
22 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Tanja is by far the best esthetician I have ever been to! Her ability to make you feel at ease is incomparable. I love how she also wants to share the knowledge she has from her experience; it's reall... Read More
Tanja is by far the best esthetician I have ever been to! Her ability to make you feel at ease is incomparable. I love how she also wants to share the knowledge she has from her experience; it's really helpful for improving your skin care, especially post-wax. She is truly professional and personable AND gives the most painless Brazillians. Can't beat that! Read Less
Chivon B.
29 Mar 2016
REPORT
☆☆☆☆☆
REPORT
I've been here once with my daughter. The place is clean and nicely decorated, but as many reviews relate, the manicures themselves are not great. However, my daughter enjoyed it so I booked another a... Read More
I've been here once with my daughter. The place is clean and nicely decorated, but as many reviews relate, the manicures themselves are not great. However, my daughter enjoyed it so I booked another appointment for last weekend. My childcare for my younger children canceled that morning. I immediately called to cancel my appointment. I explained the reason and apologized in a voicemail message. It was 10:37 when I called (I just checked my call log.) The appointment was at 1:00. Not great, but well after the salon had opened at 9am and should have answered the call or listened to the message. Apparently they didn't. They called a bit after my appointment and asked where I was. I explained that I had left a voicemail earlier that morning and apologized again. Today I called back to reschedule the appointments. The woman asked my name and was then extremely, unapologetically rude. I even asked if there was a problem. She said nothing. I know it is hard for a business like that to lose appointments on Saturday. But I have small children and life happens. What should I have done? Check your voicemail and don't blame customers for your mistakes. There is no excuse for that. Read Less
Debbie K.
21 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Experience nail techs. Nice environment all girls are pleasant and do good work I always had a good job done on my nails.
Lillian A.
13 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Terrific pedicure. My feet are soooo happy. Thanks Valerie. I will definitely be back.
Michael LaStella
12 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Very simply: Tanja is the best Esthetician. She is highly professional, has incredible skill, and an easy-going demeanor that makes you feel very comfortable on her table as she plucks, pokes, lathers... Read More
Very simply: Tanja is the best Esthetician. She is highly professional, has incredible skill, and an easy-going demeanor that makes you feel very comfortable on her table as she plucks, pokes, lathers and massages you back to beautiful. I highly recommend her for her waxing and especially for her facials after which you will leave feeling relaxed, yet vibrant! Read Less
Garrett G.
6 Nov 2015
REPORT
☆☆☆☆☆
REPORT
This is one classy Los Gatos Establishment. Strongly recommend Valerie and the team. Great place for gift card ideas as the holiday's are approaching.
Jessica T.
31 Oct 2015
REPORT
☆☆☆☆☆
REPORT
First off it was super sweet of them to squeeze me in. Great atmosphere and really nice ladies. But this has got to be the worst and most expensive gel manicure I've ever gotten. There were tons of i... Read More
First off it was super sweet of them to squeeze me in. Great atmosphere and really nice ladies. But this has got to be the worst and most expensive gel manicure I've ever gotten. There were tons of inconsistency and the layers she put on we're super thin that you could see my nails through. On day one the pinky nail had already lifted and peeled off. I should have just gotten a regular mani from them. Essentially I just needed my cuticles cleaned up and I just love the look of gel manicures....not this one. On top of that I ended up peeling the other nails off (very easily) because of looked so weird with all the chips 2 days later Read Less
Christie A.
5 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Gael is amazing. She did such a wonderful job on my toes and hands - a pedicure usually lasts me a few weeks but a mani never does as I use my hands a lot and I am not that careful. The manicure is ... Read More
Gael is amazing. She did such a wonderful job on my toes and hands - a pedicure usually lasts me a few weeks but a mani never does as I use my hands a lot and I am not that careful. The manicure is beautiful and it has been a week and they still look perfect. I love the shape too. I wish I were a Los Gatos local so I could have Gael do my nails all the time. And she has a very sweet personality. Read Less
Beth W.
27 Jun 2015
REPORT
☆☆☆☆☆
REPORT
I have been a client for years and received excellent service from the phone reminders by Charlotte and pedicures by my nail technician. This is a clean and well operated business where I would recom... Read More
I have been a client for years and received excellent service from the phone reminders by Charlotte and pedicures by my nail technician. This is a clean and well operated business where I would recommend appointments, though you could try a walk in but they are generally all busy with regular clients like myself.What I like about this place is the glass sinks with hot and cold water that are installed into the wood floors. The glass sinks are cleaned after every client, from what I have observed and no risk of infection like those spa massage foot baths where who knows when the filter was last changed? The chairs you sit in for the pedicures are comfortable as well.The atmosphere is welcoming and friendly! If you have to wait for your nail technician, there is a waiting area with magazines to browse. There is also water and coffee if you are so inclined. Staff here are all friendly and helpful if you need assistance.If you haven't tried this place yet for your manicure/pedicure needs, what are you waiting for? Read Less
Jay M.
16 Jan 2015
REPORT
☆☆☆☆☆
REPORT
This salon has great customer service and a beautiful atmosphere. However do not get Minx nails on finger nails. My nails had bubbles the first day and looked horrible. I took the minx decals off 4 ... Read More
This salon has great customer service and a beautiful atmosphere. However do not get Minx nails on finger nails. My nails had bubbles the first day and looked horrible. I took the minx decals off 4 hours after getting them done. Read Less
Dawn O.
19 Apr 2013
REPORT
☆☆☆☆☆
REPORT
I like to give good reviews when they are warranted but I also like to let people know when to be aware of businesses. Last week I called about 9 AM and make an appointment for 4 PM that same day for... Read More
I like to give good reviews when they are warranted but I also like to let people know when to be aware of businesses. Last week I called about 9 AM and make an appointment for 4 PM that same day for a pedicure. I arrived at 3:55 and checked in with a technician working in the front. She directed me to the waiting area and would let my pedicurist know I had arrived. At 4:30 I was still waiting and waiting and waiting and waiting without anyone checking in to see who or what I was there for. At 4:35 I finally saw one of the technicians heading for the front lobby, so i went in and she checked and said, Yes, I see your appointment at 4 PM. She then asked around if anyone knew where my pedicurist was and no one seemed to know. About 15 minutes later they remembered she had gone out for something to drink. Now I try to be patient and give people the benefit of the doubt. Another technician said she could do a pedicure at 5:30 which it was then about 4:50 PM. And Lo and Behold my gal shows up. She says This NEVER HAPPENS and she would like to give me a discounted pedicure IN THE FUTURE...... Hello.. I have been sitting there waiting for an hour so I said - Well are you free now and she said, NO, I HAVE A 5 O'CLOCK APPOINTMENT. At which point I LOST IT! I turned around and walked out without another word. I am sure that my leaving will not matter much to them but I will be the person that never returns and if this keeps another person from being as insulted as I was because MY time surely is not as important to them as theirs is, then I have accomplished my reason for writing this. Customer Service nor respect for one's time is just NOT the same as it used to be. Dawn Read Less
Shanna K.
7 Aug 2011
REPORT
☆☆☆☆☆
REPORT
Have been to Los Gatos Nail Works twice now. Once for Mynx (red and silver flames on my toes, yes indeed) and once for a pedi and polish change (hands). Both times were great experiences. The sal... Read More
Have been to Los Gatos Nail Works twice now. Once for Mynx (red and silver flames on my toes, yes indeed) and once for a pedi and polish change (hands). Both times were great experiences. The salon is clean and upscale with a large selection of polishes to choose from. Try the "Zoya" brand colors if you haven't already.. they have some really nice ones. Other reviewers have mentioned that LG Nail Works is a little spendy but IMO you get what you pay for. I have picked up a fungus from another local nail salon TWICE now and I just thank god it was a mild one that I was able to shake with the help of some tee tree oil. I'd rather pay the money and not risk the infection. It is also a plus, for me, that everyone speaks perfect English. It simply makes it easier to communicate your preferences.I cannot remember who my technician was for the Mynx application as it was a long time ago... but I do recall that the Mynx lasted a long time. I would do it again for something fun to change it up. My recent pedi and color change was done by Stephanie, however, and she took great care in attention to detail. Fun lady to chat with as well. Great sense of humor. I would highly recommend her. Thanks for prettifying me, LG Nails.. I'll be back. Read Less