I've been here four times, and I'm never going back.The first two times, Tina helped me, and she was FAB! 100% amazing! So the third time I go in expecting to work with Tina, they looked so confused t... Read More
I've been here four times, and I'm never going back.The first two times, Tina helped me, and she was FAB! 100% amazing! So the third time I go in expecting to work with Tina, they looked so confused to see me first of all, and then they tell me Tina isn't working right now and they don't know when she'll be back. Um okay?So they set me up with the one and only man that works there. Now let me preface this by saying I have NOTHING against men doing nails, HOWEVER he was literally terrible. He hurt me quite a few times, destroyed my nails and then laughed when I told him it hurt. I never had any of these problems with Tina, and she was so quick! 45 minutes from beginning to end for a gel manicure. This guy didn't have a clue what he was doing and had to keep fixing my nail while he was painting it. Then he tells me I'm his first customer ever. Oh goodness. After an hour I finally told him it was good enough and left, steaming.I told my husband that I wasn't ever going back if I had to work with the guy. However, I'm the most non confrontational person you've ever met so when I went back in yesterday, and saw who my technician was, I chickened out and stayed. Big. Mistake.If possible he was worse than the first time. He cut my finger when clipping my nails, cut my cuticle too closely when trimming, and then put the alcohol on it. When I mentioned he hurt me, he LAUGHED again!!! Finally I couldn't take it anymore, and told him I was done. Needless to say I didn't get a manicure, and they STILL charged me $20 simply for taking the nail polish that I had on off. Now I need to find a new salon because I miss Tina, and I can't take the unprofessionalism and inexperience of Tips and Toes anymore. They were the TOP rated salon in my area, but apparently not anymore seeing as I need to find somewhere else where my nails are done quickly and efficiently and no one hurts me or laughs while doing it. Shame on you, T&T. I know you have a lot of customers and don't need my business, but still, customers are customers and you have one less now. Read Less