18 Reviews

Starline Nails & Spa

Lake Forest, California
Reviews
Laura Munoz
4 Mar 2018
REPORT
Jimmy Nguyen is an accomplished stylist. Been doing my hair for 10 years.
Tori H.
25 Jan 2018
REPORT
Went here just to have gel removed, so I cannot speak to the quality of the manicures or pedicures they give.But they tried to upsell me about 5 different times before I told them I was heading into a... Read More
Went here just to have gel removed, so I cannot speak to the quality of the manicures or pedicures they give.But they tried to upsell me about 5 different times before I told them I was heading into a surgery and COULDN'T have any kind of polish.Then when I left, I was charged $10 for removal which is listed as either $4 or $7 in their pricing pamphlet. (See picture in photos) Why offer pricing lists if you're just going to make it up as you go? I won't be back. I thought I could go anywhere just to save time considering all I wanted was gel off - Turns out that's not the case. Read Less
Ema A.
22 Nov 2017
REPORT
Stop! Don't ever go to this location.Went to their location in same shopping center/next to Urban Grill and referred to this location/same owner for one broken nail. When I entered was told it will be... Read More
Stop! Don't ever go to this location.Went to their location in same shopping center/next to Urban Grill and referred to this location/same owner for one broken nail. When I entered was told it will be 15 min. 32 min later finally was seated. the person at the first table as you entered walked all around for 7 min then complained that it takes 20 min to fix one nail and that the person behind her should not have told me it would take 15 min. All she did was complain complain complain and left me three times to work on someone else feet. Told me the other location should never have referred me. I will NEVER go to this location again. To top it off, insisted that I don't need two coats of top coat and charged me $4.00 even thou the brochure said $3.00. all to hear her complain. Read Less
Aja D.
29 Jul 2017
REPORT
This is my go-to nail place and they always do a great job on my pedicures and manicures. The people here are really sweet, too. I love Starline Nails... they have consistently been better than the ot... Read More
This is my go-to nail place and they always do a great job on my pedicures and manicures. The people here are really sweet, too. I love Starline Nails... they have consistently been better than the other local nail places I have tried. Read Less
Cindy G.
17 Aug 2016
REPORT
I was so excited to use the free coupon for a manicure for my birthday and expected to be pampered.  After a lengthy and very frustrating conversation where I was quoted a price of thirty one dollars ... Read More
I was so excited to use the free coupon for a manicure for my birthday and expected to be pampered.  After a lengthy and very frustrating conversation where I was quoted a price of thirty one dollars for a pedicure, which included the free manicure, the woman in charge, who spoke very little English, changed the price on me last minute.  She was also extremely pushy and rude with me trying to find a color.  I left my coupon frustrated and headed over to Happy Nails and tried to salvage my birthday.  I will definitely never return and caution others about this fraudulent advertisement. Read Less
April B.
25 Jul 2016
REPORT
Nail lady on the phone the whole time speaking loudly to someone.... Super annoying.  Now she's doing her own nails while my daughters nails dry.... I was going to get mine done too but such horrible ... Read More
Nail lady on the phone the whole time speaking loudly to someone.... Super annoying.  Now she's doing her own nails while my daughters nails dry.... I was going to get mine done too but such horrible customer service there is no way! Oh and just saw her put her clippers she used on her fingers into the clean tools! Ewe!Then she tried charging me $8 for my daughter's polish change and it says $6 in the menu. Read Less
Rachel T.
17 Apr 2016
REPORT
These bad reviews seem ridiculous and completely over exaggerated. An avid yelper myself, I almost didn't come here- but I was staying at the Marriott right next door and the location couldn't have be... Read More
These bad reviews seem ridiculous and completely over exaggerated. An avid yelper myself, I almost didn't come here- but I was staying at the Marriott right next door and the location couldn't have been more convenient (they share the same parking lot). When I walked in there were 2 employees who greeted me with a smile and not a touch of rudeness. I had just come in for a quick polish change (not my usual no-chip/gel because I was short on time). The polish change was only $7, and the man doing my nails was pleasant the entire time, and we conversed a lot about language and our backgrounds (him being from Vietnam, and my being born in the U.S. with immigrant parents). The salon itself is really pretty inside. Several pedicure chairs all set up and ready for customers. The decor is mostly white (which I like) without looking industrial at all. Soft touches of red complimented the look. I was in and out in less than 20 minutes with a gorgeous polish- my original polish was removed, my nails were reshaped, and a base coat, 2 color coats, and a top coat applied- all with care and attention to detail. I'm very happy with my bubble and streak free polish and glad I decided to ignore the idiotic reviews and check this place out for myself. I live in Seattle so will only be able to stop by when I'm in the OC for business- but if it were near my home I would definitely make this my go to place! Read Less
Hiyas B.
3 Sep 2015
REPORT
It's so hard to find someone who can shape my eyebrows.  I love Kim here at Starline Nails. She does an awesome job with my eyebrows.
Tina Carmona
30 Aug 2015
REPORT
I love this salon. I've been to a few salons around the area, and they are the most consistent, friendly, and do high quality work.
Kylee D.
13 Mar 2015
REPORT
Horrible job! I had an hour and a half before I needed to go to work and they couldn't get my nails done in time. My nails look like my 10 year old brother did them. Awful. Not what I said I wanted AT... Read More
Horrible job! I had an hour and a half before I needed to go to work and they couldn't get my nails done in time. My nails look like my 10 year old brother did them. Awful. Not what I said I wanted AT ALL! And they charged $70 for a full set and pedicure. Ridiculous. Stay away they're rude and they suck. Now I get to pay again to get them done at a place that actually knows how to do nails. Read Less
Kathy Ryan
20 Jun 2014
REPORT
This is a wonderful place!. They use disposable liners for pedicures, and the salon is impeccably clean. Linda does the best silk nails I have ever seen! Give them a try!
Paula S.
27 Apr 2013
REPORT
Very happy.  I gave this place a try after a bad experience in a different nail salon.  I am very pleased.  Tea did a beautiful job.  She was very professional and knowledgeable.  The shop is clean an... Read More
Very happy.  I gave this place a try after a bad experience in a different nail salon.  I am very pleased.  Tea did a beautiful job.  She was very professional and knowledgeable.  The shop is clean and comfortable and the price of a gel manicure was reasonable.  I like to vote with my dollars and this place will get my business again. Read Less
Tibor Machan
2 Mar 2013
REPORT
The lady "My" is the best. I have been treated very well here. (Recently, though, a man came on board who is always in a hurry and seems kind of brusque.) But one can avoid him.
Kimberly L.
22 Jan 2013
REPORT
I believe this nail salon is under new management because they are very reasonably priced now and I have never heard of any of the people referenced in the other reviews.  They are very sweet and do a... Read More
I believe this nail salon is under new management because they are very reasonably priced now and I have never heard of any of the people referenced in the other reviews.  They are very sweet and do a great job. Read Less
Shae F.
28 Aug 2011
REPORT
3 Stars for Tina. She is the only one I'll let touch my eyebrows for a wax and she does a nice job on my mani. I've had my brows waxed by others at this spot and had to come back in the next day to ha... Read More
3 Stars for Tina. She is the only one I'll let touch my eyebrows for a wax and she does a nice job on my mani. I've had my brows waxed by others at this spot and had to come back in the next day to have them fixed by Tina. You're in and out and they don't pressure you with upselling tactics. They don't have a diverse nail color selection so you won't find a ton of options unless you are in to reds. Most of the ladies here are nice. The one time I've been here and it started to get a little busy, they called in back up from the nail shop next door which is under the same ownership. Overall, this is not a highly recommeded place that you'll absolutely love, but for a decent and quick mani and pedi, and for a brow wax with Tina, it's worth a try. Read Less
Theresa D.
31 Oct 2009
REPORT
Skip the facial with Ann.  She is absolutely the worst...unorganized and seems very inexperienced.  I will never go to her for a facial again.
t n.
26 Oct 2009
REPORT
This place is dirty and over priced. My nails chipped after one day! (cheap nail polish). The nail tech did a horrible job and there were bubbles in the nail polish application. My nails were nicked t... Read More
This place is dirty and over priced. My nails chipped after one day! (cheap nail polish). The nail tech did a horrible job and there were bubbles in the nail polish application. My nails were nicked twice and bled. A monkey could have done a better job. The spa chair that I sat in was not cleaned after my use. Another customer sat there when I was done. Gross!  I refused to pay for the horrible service and left with the owner screaming at me. The owner is rude and a waste of space. Nail Bar, where's the alcohol??? Read Less
Gerry M.
15 Apr 2009
REPORT
The worst!!!!  Went for a manicure, pedicure and brow wax.  The solution put on my feet to soften the callous made my feet burn and break out in a rash.  (This never happened before at any other salon... Read More
The worst!!!!  Went for a manicure, pedicure and brow wax.  The solution put on my feet to soften the callous made my feet burn and break out in a rash.  (This never happened before at any other salons.) I also observed the gal giving me the pedicure wash the file she used to remove the dead skin from my feet in the foot soaking tub, carefully dry it off with a towel, put it back its plastic case and then put the "cleaned" file back in the storage bin with "clean" instruments to be used on the next client.  Gross!The brow wax hurt so bad I screamed.  The gal acted like I was over reacting.  When she finished, I asked for the mirror to see the job.  Imagine my shock when I saw a large wound under my right brow.  The bitch tore the skin off from under my right brow.  Took 2 1/2 weeks to heal. I complained, but like most nail places, they don't speak good English. These guys should be shut down.  I intend to report to the State Board of Cosmetology.  They are so bad, I wonder about the validity of their license. Read Less
Book an Appointment
Online booking unavailable
Please call
(949) 206-9898
27472 Portola Parkway
Lake Forest California 92610
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Starline Nails & Spa

Lake Forest, California
(18)
27472 Portola Parkway
Lake Forest California 92610
Laura Munoz
4 Mar 2018
REPORT
Jimmy Nguyen is an accomplished stylist. Been doing my hair for 10 years.
Tori H.
25 Jan 2018
REPORT
Went here just to have gel removed, so I cannot speak to the quality of the manicures or pedicures they give.But they tried to upsell me about 5 different times before I told them I was heading into a... Read More
Went here just to have gel removed, so I cannot speak to the quality of the manicures or pedicures they give.But they tried to upsell me about 5 different times before I told them I was heading into a surgery and COULDN'T have any kind of polish.Then when I left, I was charged $10 for removal which is listed as either $4 or $7 in their pricing pamphlet. (See picture in photos) Why offer pricing lists if you're just going to make it up as you go? I won't be back. I thought I could go anywhere just to save time considering all I wanted was gel off - Turns out that's not the case. Read Less
Ema A.
22 Nov 2017
REPORT
Stop! Don't ever go to this location.Went to their location in same shopping center/next to Urban Grill and referred to this location/same owner for one broken nail. When I entered was told it will be... Read More
Stop! Don't ever go to this location.Went to their location in same shopping center/next to Urban Grill and referred to this location/same owner for one broken nail. When I entered was told it will be 15 min. 32 min later finally was seated. the person at the first table as you entered walked all around for 7 min then complained that it takes 20 min to fix one nail and that the person behind her should not have told me it would take 15 min. All she did was complain complain complain and left me three times to work on someone else feet. Told me the other location should never have referred me. I will NEVER go to this location again. To top it off, insisted that I don't need two coats of top coat and charged me $4.00 even thou the brochure said $3.00. all to hear her complain. Read Less
Aja D.
29 Jul 2017
REPORT
This is my go-to nail place and they always do a great job on my pedicures and manicures. The people here are really sweet, too. I love Starline Nails... they have consistently been better than the ot... Read More
This is my go-to nail place and they always do a great job on my pedicures and manicures. The people here are really sweet, too. I love Starline Nails... they have consistently been better than the other local nail places I have tried. Read Less
Cindy G.
17 Aug 2016
REPORT
I was so excited to use the free coupon for a manicure for my birthday and expected to be pampered.  After a lengthy and very frustrating conversation where I was quoted a price of thirty one dollars ... Read More
I was so excited to use the free coupon for a manicure for my birthday and expected to be pampered.  After a lengthy and very frustrating conversation where I was quoted a price of thirty one dollars for a pedicure, which included the free manicure, the woman in charge, who spoke very little English, changed the price on me last minute.  She was also extremely pushy and rude with me trying to find a color.  I left my coupon frustrated and headed over to Happy Nails and tried to salvage my birthday.  I will definitely never return and caution others about this fraudulent advertisement. Read Less
April B.
25 Jul 2016
REPORT
Nail lady on the phone the whole time speaking loudly to someone.... Super annoying.  Now she's doing her own nails while my daughters nails dry.... I was going to get mine done too but such horrible ... Read More
Nail lady on the phone the whole time speaking loudly to someone.... Super annoying.  Now she's doing her own nails while my daughters nails dry.... I was going to get mine done too but such horrible customer service there is no way! Oh and just saw her put her clippers she used on her fingers into the clean tools! Ewe!Then she tried charging me $8 for my daughter's polish change and it says $6 in the menu. Read Less
Rachel T.
17 Apr 2016
REPORT
These bad reviews seem ridiculous and completely over exaggerated. An avid yelper myself, I almost didn't come here- but I was staying at the Marriott right next door and the location couldn't have be... Read More
These bad reviews seem ridiculous and completely over exaggerated. An avid yelper myself, I almost didn't come here- but I was staying at the Marriott right next door and the location couldn't have been more convenient (they share the same parking lot). When I walked in there were 2 employees who greeted me with a smile and not a touch of rudeness. I had just come in for a quick polish change (not my usual no-chip/gel because I was short on time). The polish change was only $7, and the man doing my nails was pleasant the entire time, and we conversed a lot about language and our backgrounds (him being from Vietnam, and my being born in the U.S. with immigrant parents). The salon itself is really pretty inside. Several pedicure chairs all set up and ready for customers. The decor is mostly white (which I like) without looking industrial at all. Soft touches of red complimented the look. I was in and out in less than 20 minutes with a gorgeous polish- my original polish was removed, my nails were reshaped, and a base coat, 2 color coats, and a top coat applied- all with care and attention to detail. I'm very happy with my bubble and streak free polish and glad I decided to ignore the idiotic reviews and check this place out for myself. I live in Seattle so will only be able to stop by when I'm in the OC for business- but if it were near my home I would definitely make this my go to place! Read Less
Hiyas B.
3 Sep 2015
REPORT
It's so hard to find someone who can shape my eyebrows.  I love Kim here at Starline Nails. She does an awesome job with my eyebrows.
Tina Carmona
30 Aug 2015
REPORT
I love this salon. I've been to a few salons around the area, and they are the most consistent, friendly, and do high quality work.
Kylee D.
13 Mar 2015
REPORT
Horrible job! I had an hour and a half before I needed to go to work and they couldn't get my nails done in time. My nails look like my 10 year old brother did them. Awful. Not what I said I wanted AT... Read More
Horrible job! I had an hour and a half before I needed to go to work and they couldn't get my nails done in time. My nails look like my 10 year old brother did them. Awful. Not what I said I wanted AT ALL! And they charged $70 for a full set and pedicure. Ridiculous. Stay away they're rude and they suck. Now I get to pay again to get them done at a place that actually knows how to do nails. Read Less
Kathy Ryan
20 Jun 2014
REPORT
This is a wonderful place!. They use disposable liners for pedicures, and the salon is impeccably clean. Linda does the best silk nails I have ever seen! Give them a try!
Paula S.
27 Apr 2013
REPORT
Very happy.  I gave this place a try after a bad experience in a different nail salon.  I am very pleased.  Tea did a beautiful job.  She was very professional and knowledgeable.  The shop is clean an... Read More
Very happy.  I gave this place a try after a bad experience in a different nail salon.  I am very pleased.  Tea did a beautiful job.  She was very professional and knowledgeable.  The shop is clean and comfortable and the price of a gel manicure was reasonable.  I like to vote with my dollars and this place will get my business again. Read Less
Tibor Machan
2 Mar 2013
REPORT
The lady "My" is the best. I have been treated very well here. (Recently, though, a man came on board who is always in a hurry and seems kind of brusque.) But one can avoid him.
Kimberly L.
22 Jan 2013
REPORT
I believe this nail salon is under new management because they are very reasonably priced now and I have never heard of any of the people referenced in the other reviews.  They are very sweet and do a... Read More
I believe this nail salon is under new management because they are very reasonably priced now and I have never heard of any of the people referenced in the other reviews.  They are very sweet and do a great job. Read Less
Shae F.
28 Aug 2011
REPORT
3 Stars for Tina. She is the only one I'll let touch my eyebrows for a wax and she does a nice job on my mani. I've had my brows waxed by others at this spot and had to come back in the next day to ha... Read More
3 Stars for Tina. She is the only one I'll let touch my eyebrows for a wax and she does a nice job on my mani. I've had my brows waxed by others at this spot and had to come back in the next day to have them fixed by Tina. You're in and out and they don't pressure you with upselling tactics. They don't have a diverse nail color selection so you won't find a ton of options unless you are in to reds. Most of the ladies here are nice. The one time I've been here and it started to get a little busy, they called in back up from the nail shop next door which is under the same ownership. Overall, this is not a highly recommeded place that you'll absolutely love, but for a decent and quick mani and pedi, and for a brow wax with Tina, it's worth a try. Read Less
Theresa D.
31 Oct 2009
REPORT
Skip the facial with Ann.  She is absolutely the worst...unorganized and seems very inexperienced.  I will never go to her for a facial again.
t n.
26 Oct 2009
REPORT
This place is dirty and over priced. My nails chipped after one day! (cheap nail polish). The nail tech did a horrible job and there were bubbles in the nail polish application. My nails were nicked t... Read More
This place is dirty and over priced. My nails chipped after one day! (cheap nail polish). The nail tech did a horrible job and there were bubbles in the nail polish application. My nails were nicked twice and bled. A monkey could have done a better job. The spa chair that I sat in was not cleaned after my use. Another customer sat there when I was done. Gross!  I refused to pay for the horrible service and left with the owner screaming at me. The owner is rude and a waste of space. Nail Bar, where's the alcohol??? Read Less
Gerry M.
15 Apr 2009
REPORT
The worst!!!!  Went for a manicure, pedicure and brow wax.  The solution put on my feet to soften the callous made my feet burn and break out in a rash.  (This never happened before at any other salon... Read More
The worst!!!!  Went for a manicure, pedicure and brow wax.  The solution put on my feet to soften the callous made my feet burn and break out in a rash.  (This never happened before at any other salons.) I also observed the gal giving me the pedicure wash the file she used to remove the dead skin from my feet in the foot soaking tub, carefully dry it off with a towel, put it back its plastic case and then put the "cleaned" file back in the storage bin with "clean" instruments to be used on the next client.  Gross!The brow wax hurt so bad I screamed.  The gal acted like I was over reacting.  When she finished, I asked for the mirror to see the job.  Imagine my shock when I saw a large wound under my right brow.  The bitch tore the skin off from under my right brow.  Took 2 1/2 weeks to heal. I complained, but like most nail places, they don't speak good English. These guys should be shut down.  I intend to report to the State Board of Cosmetology.  They are so bad, I wonder about the validity of their license. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know