I really tried to give this place a chance, but they didn't really allow me to.This is not a review for any of the services that they provide, just about how hard it was to get any of the services.I'v... Read More
I really tried to give this place a chance, but they didn't really allow me to.This is not a review for any of the services that they provide, just about how hard it was to get any of the services.I've past by this place a number of times while at the mall. They are never busy, I think I've seen at most two customers in there at once. So when I came by to try them out, I figured that it would be no problem. I walk in and lady at the froth desk is on the phone, once she gets off the phone she asks me if I have an appointment and I say no. And right away she says that the wait will be over two hours, she didn't even ask what I needed. So I just say okay, maybe next time.So then the next time I wanted a mani pedi, I decided to give them a call to make an appointment first. I called the number attached to their yelp page, just rings and rings no answer and you can't even leave a message. Okay, so maybe someone else was on the other line or something. I call again 30 mins later, same thing, no answer. So I'm thinking that maybe the number on their yelp page is wrong or has changed, so I go to their website, it's the same number. The next time I was at the mall, maybe a week after I called, I was walking by the salon and their doors were closed but the lights were on. I didn't see anyone in the store and there was no sign on the door saying that they were closed. So, I guess they work by appointment only but never answer their phones so that you can set an appointment. And they also have it listed that they are open when in fact they are really closed. Not really sure how a new salon expects to gain new or even retain their customers with business practices like this. Read Less