I've been here a few times and have never been WOWed but I was very disappointed with my last visit here, last week. I got a gel manicure with gel builder and a spa pedicure. First of all, I've gotte... Read More
I've been here a few times and have never been WOWed but I was very disappointed with my last visit here, last week. I got a gel manicure with gel builder and a spa pedicure. First of all, I've gotten gel builder at many other salons and it is usually a $5 upcharge - reasonable. Here, they charged me $23 for a manicure with gel builder and then an ADDITIONAL $14 for a color gel on top. This makes no sense to me, the whole reason someone would ask for gel builder, is because they're getting gel on top. So $14 additional just to add color?? Just ridiculous. Also, when she added the gel builder, she filed it all off with the electric file! The whole point of adding it, is to add a thicker coat to my natural nail to make it stronger. I'm paying $23 for this "gel builder" and she filed it so thin! I might as well skipped it completely! Every time I've gotten this done elsewhere, they do not file it at all. They apply the gel builder and then direct apply the gel color on top. So of course as I expected, two of my nails broke the next day. So much for getting the gel builder to make it stronger! Also, for my gel color, I selected a color that they told me had a matching paint for my pedicure. They finished my pedicure first and after she applied the gel to my entire left hand, I noticed the colors were completely different. When I brought it up, she said "Yes, I know, they are different, but the label says they should match." Mind you, the label was HAND WRITTEN by someone at the salon. I told her that I wanted a matching color on my nails so she removed the first color and went searching for one that looked similar to the color on my toes. The color she found was not a perfect match but looked similar enough for me not to complain. I just have to say I am so disappointed that I have two broken nails after I paid a higher than normal amount for the gel builder to keep them strong. I used to come to this salon over a year ago and things have definitely changed since then. I will not be back. Read Less