I called to make an appointment for 2 mani's and 2 pedi's for myself and a friend. I like gel nails but my friend doesn't, so I asked the employee on the phone how much a gel manicure is and she said ... Read More
I called to make an appointment for 2 mani's and 2 pedi's for myself and a friend. I like gel nails but my friend doesn't, so I asked the employee on the phone how much a gel manicure is and she said $20. I didn't think anything of it since the surrounding nails salons also charge $20. We arrived and one girl did my pedicure, saying maybe one word to me. When that was done, she asked me to move to the table to sit, while my friend remained at the pedi seats. After 5 minutes, she walked past me and said, "thanks, bye!" ...If she wasn't doing my manicure she could have let me know and not moved me away from my friend... Eva did my friend's pedicure, then her regular manicure while she sat in the pedi chair. After my girl left, I waited 15 minutes, not knowing that I was waiting on Eva to ALSO do my manicure. Eva did a great job on my gel nails, taking her time, and didn't cut me once. A week later, the gel still looks great and isn't peeling anywhere. When Eva rang me up, she said my total was $50... $30 for the pedicure?? No, $30 for the gel... I told her I had called and the other lady said $20... But I don't blame Eva, she didn't know.Overall, this place is professional looking and sanitary, but the employees are not professional at all and don't have customer service. The salon itself was playing music very low, with no TV. In my pedi chair, the massage would also stop after a minute and when I asked, an employee told me, "Oh yea, that one is broken, I've told the manager"... Then why would you sit someone here when there are other empty seats...Positive: you can add the tip on the credit card receipt. Negative: they add $.50 for using your credit card, and don't tell you ahead of time. Read Less