I've been a regular First nails at Hanover for about 1 years now and I will never go anywhere else. From the ease of scheduling an appointment, the great customer service, and the quality of nail care you receive I give them hands down 5 stars. I highly recommend scheduling an appointment in advance due to the fact that they are the best and their schedule fills up FAST! I've had every nail technician work on my nails and you can't go wrong with any of them. They were friendly, plus their nails last for about a month. The nail staff great you and make you feel so welcomed. The staff does an amazing job not only to make sure your nails look great and that you're happy with your results, but also to keep a welcoming, clean and comforting salon. I'm really happy with they did for me and the shape of my acrylics I highly recommend Wonderful Nails! I'll introduce it with many peoples who I kn Read Less

Came here after Russian River canoe tour. Got a pedi for $25. Soak feet in warm water with massage chair. After polish, they massage my feet with oil and hot stone. While drying, they ll give u a shoulder massage. Plenty of parking. Pretty relax after the sun burn at the river. Read Less

The staff is nice and friendly. Shop looked clean. I asked for nail are on two nails side by side that when you put it together it looks like a complete piece. The lady that did it did it backwards. The nails looked like two separate pieces that did not make sense. Don't think I'll be going back there again Read Less

Less than 1 star if possible! Someone at this address fraudulently attempted to order 2 bottles of $130 perfume through my Sephora account and attempted to have it shipped here! If this business had a website I would contact them directly but they don't appear to have one. Beware of cyber sketchiness! They attempted to send it to:#kkp 1097 vine sthealdsburg, CA 95448USI live in Sacramento and this is definitely not me! Read Less

I was excited to see they carry a few chrome powders while sorting through the color samples. Asked for the light blue-green-purple colorshift chrome (which bumps a gel pedicure up to $55). I assumed all chromes go over black base but he told me the one I asked for was a red base. I looked at the underside of the example nail and he was right. However after he had applied the powder on two of my nails, I could tell it wasn't the right one. It's more of a copper-orange-purple shift that might have hints of light yellow-green in certain light. I work in the service industry (I get it, mistakes happen, no biggie if it gets fixed) and didn't want to be a jerk about it but I pointed out and he argued with me that it was the right one. Said something about the chrome labels, but the example nails weren't labeled and it is very obviously not what I asked for. The color I got was the one next to the sample I had actually picked (and I pointed to the color I wanted a couple times because every time I did, he seemed to be confused or distracted or unsure of which one). I didn't want to throw a fit so I dropped it, but it is a little frustrating that (especially after paying a premium for the service), when holding the sample up to my nail and showing which one I said I wanted, rather than admitting a mistake and fixing the two nails he had applied powder to already, he just doubled down and told me I was wrong, and then completed the set in the wrong powder. Overall, the chrome looks pretty, however he didn't brush off the loose powder before sealing with a topcoat. There wasn't a ton of it, so it doesn't look too bad, but using a fan brush to remove the excess powder keeps it from looking sparkly, as opposed to mirrored/chrome (again, if you're charging significantly more for this service you should know this). The foot scrub was focused mainly on the arch, which is not really where most people build calluses. And that hurt more than a bit. And there are points on the corners of some of my toenails that I'm going to have to file down because the gel was dragged out a bit off the edge of my nail and cured that way (I should also note that he didn't cap my nails with polish either - but I'm not sure if you're supposed to with gel so maybe that's fine, idk). ** I do want to note that there's a possibility that maybe my tech has some degree of color-blindness that made it look like the two were the same color. It theoretically wouldn't affect the ability to do the job correctly, however if that's the case, samples should be clearly labeled and whoever is managing things should know that. But it felt more to me like not wanting to admit a mistake. And we also waited around 25 minutes in the foot baths before anything got started, after booking an appointment earlier that day for a specific time. Read Less

I'm a guy, so my review is only for the mani/pedi. The ladies here are very nice, and service is standard. I walked in without an appointment on a Wednesday afternoon, and I was immediately seated. I had two technicians work on my hands and feet at the same time.Their equipment is very clean, and fresh tools were used. I would definitely return. Nancy and Nhi made for a very pleasant experience.Note: I paid by credit card, but there was no line item available for a tip! Tips are cash only. Read Less

I went there today (04/12/2017) for a pedicure. First they made my water boiling hot which scolded my foot when I put it into the tub. Next was even worse, 'Rose' was my nail technician and it was very obvious to me that she had NO idea what she was doing. Which makes me wonder if she even has a license. I'm going to say NO. So she starts on one foot nipping away at pieces of nail and cuticle, with the cuticle nippers without ever applying cuticle softener. She cut the corner of my big toe nail off and began to PULL a strip of nail back towards me cuticle. NO WHAT IS SUPPOSE TO HAPPEN! I pull away, and tell her that hurt. So she works on another toe she actually NIPS a chunk of my skin off which made me pull my foot away and say "we will not be continuing" she grabs at my foot as she is going to keep working on it. My toe is now bleeding. I jump up extremely upset and in pain...I grab my shoes and leave. I have NEVER walked out on a service before. I am now traumatized from ever getting a pedicure from anywhere. I have placed a call to state board to check for licenses. I want to save someone from ever experiencing that. It was bad. bad bad bad. Read Less

Love this place! The whole family running this shop goes into detail and really takes care of you. The massages are the best I have ever had at a nail salon, and to me that is one of the best parts of a pedicure. They have introduced me to gel, which is like acrylic but not! It's better for your nails and makes them grow thick and strong. Adore this place! Read Less

We went there because we knew about the back massages you get while your nails dry. We got no back massage. I didn't even get a hand massage. She didn't even put lotion on my hands. She was very careful with my nails and took her time getting to polish right but no hand massage???? Very sad. Read Less

This salon is amazing!! My mom and I arrived at 7 on Friday evening because Google said they close at 7.30. Upon arriving, they said they actually close at 7, but they would honor the time on the Internet. I wanted a pedicure and my mom wanted a gel manicure. They did an amazing job with both, but the best part were the massages!! They really helped us relax with their friendly, clean, accommodating service. Thank you so much! Read Less

I'm not one for fancy nails and I honestly am terrible with upkeep or maintenance. Typically we're talking Nude-colored toes and clear polish for my fingers. I don't get mani-pedis often, but if I lived near Healdsburg I would come here twice a month!The massage!! That massage! I was thinking I needed a massage and feel like I got a "two-fer" for just $40 plus tip. Great hot stone massage on my legs and some reflexology on my feet. And then, while my nails were drying I received an incredible seated massage. This part was 5 stars!They did a great job on my sad toenails. I deal with ingrown big toes often and I know that my big toes are a pain to shape. And my simple "sports manicure" -- she did a better job than most places. I would give 5 stars overall but though they had a sign that said they accepted credit cards, I was told I needed to get cash at the ATM or Safeway because they had been having issues all day. This is information that would have been more helpful before my service as I could have grabbed cash from my boyfriend before he left. even with that embarrassment, I rate this shop very highly and I will be back. With cash. Just in case. :) Read Less

As soon as I got here they had me seated and started working on me, it's very friendly and clean, and very sterile, the technician opened a brand new pack of tools right in front of me and wore gloves. Love this place, I will definitely be back! Read Less

If you enjoy the massage more than the actual mani or pedi, then this is the place for you! The pedi massage lasts forever and includes hot stones! Then when your nails are drying they give you a neck - shoulder - back massage. It's absolutely delightful. Read Less

Their pedicures are amazing! They do a pedicure along with a hot stone foot and leg massage. It feels amazing after being on my feet all day at work. Besides the great pedicures, they also give you a neck and shoulder massage while your paint dries. They are always polite and respectful. They allow walk-ins, and always find a way to make time for me. Even though I live 15 minutes away from their location, and have plenty of other options, I always choose them because of their great service and good prices! Read Less

I've finally had enough bad pedicures at First Nails to stop going. A few times over the past year or so, I got a decent mani/pedi. The majority of the time, they were so sloppy, I have to go home and clean the excess off the skin around my nails. There is virtually no care given to prepping the nails. They don't even completely clean off the previous polish. If you have any rough skin when you come in, you will still have it when you leave. I pointed out a rough spot on one of my toes and got a long, silent glare from the male manicurist. He swiped at my toe very aggressively and moved on. Overall, the women are nice but not very interested in anything other than perfunctory service. The men are terrible. Too rough, sloppy and do not seem to understand English. I'm not going back. Read Less

Very disappointing. Called to see if they could take 2 people- told yes. Arrived to crowded assembly line with very pronounced chemical smells.Totally indifferent pedicure from Hanna- staring elsewhere,mumbling to other workers in Vietnamese,  half engaged in what she was doing. Really minimal actual work on nails. Very disappointing. Would never return. Read Less

If you want acrylic DO NOT Go!! Horrible!!!!! I decide to go for a full set and pedi 2 days before a trip with the only that day I had open I couldn't communicate with the guy and the fiRst colored I picked seemed dry so I though that's why my nails looked chunky I asked told him and didn't understand what I was trying to say.. I asked him to color them again and same issue  and I got charged for the re color same color and everything I couldn't haven been more disappointed my nails all chunky it looked liked I colored my nails over n over again ! Uneven I do not recommend .. Read Less

This is the best nail salon in sonoma county. Their gel process is so perfected that it lasts three+ weeks. The only reason I have to get them redone is my nails have grown so long. No chips. No peeling.  I had my nails done two weeks  ago and have been vacationing on the beach for a week in the ocean every day for hours and my nails are perfect. My friend with me used another nail salon and her nails are all chipped and nasty looking. Go to first nails. They are the best by far. Read Less

I was in town and needed a quick service. I am not familiar with the area so I turned to yelp to help me decide. The reviews say this place is great and they do an amazing job. The acrylics I've had here have been the worst. The shape made my hands look huge!!! Aside from the shape the glitter acrylics I had on my ring fingers had holes and started chipping the next day. I didn't pay very much but I'm glad I didn't since the manicure was horrible. They were very friendly but did not know how to properly apply glitter acrylics. Even after having the technician redo my nail shape she clearly did not understand. It was frustrating. My advice is if you are picky and expect a certain style of acrylics to not come here!!! I'm sure a regular manicure would be fine. Read Less