This place has left me so confused. The front desk lady (I assume owner) makes this a nice place, and based on her kindness, patience and willingness to fix mistakes, I would give this place 5 stars. ... Read More
This place has left me so confused. The front desk lady (I assume owner) makes this a nice place, and based on her kindness, patience and willingness to fix mistakes, I would give this place 5 stars. What a dilemma. The salon itself is beautiful, and I'm sure some of the nail techs are great too, but my combined experience has made it so I won't be going back.The first time I come here, things seem to be going okay. Making small talk, getting my nails done, the usual stuff. I only get acrylics on special occasions, but I'm no stranger to salons and what to expect. Towards the end of my visit, some other obnoxious nail artist starts "jokingly" blabbing about how she has to take Vicodin because of "customers like you" (said to me as I'm sitting next to her quietly getting my nails done) and complaining about every single one of her clients. Awesome great first impression. Hilarious. So funny. I just keep quiet and am bombarded with her loudness. I get finished up and leave, -overall- pleased with -most- of my experience.---About a week later I call in because a few people had pointed out to me that one of my acrylic nails was placed incorrectly and looked bad/crooked. I call in and they say it's no problem to fix and to come in at 5 because that's when the nail tech will be free. I get there and wait 30 minutes only to be told that she was not free at 5 ever, and she's booked all day. Waste of my time. She takes me then anyway, but only after some absurd arguing, and at the expense and annoyed look from the client she was still working with. From trying to tell me it's just my finger curve, to my hand structure, to how to look at my own hand... Give me a break, lol. I only wish I had noticed it during my first visit so it could have been fixed then.She quickly files my nail, despite my protests, to a thick, blocky shape (the problem can't be fixed with a simple filing). She finally stops because she's rushing and has no time for me, and I decide to make an appointment to come back in and get it fixed properly when she has the time. While I'm making the appt, I ask her to at least put polish on the filed side so it's somewhat presentable, as the next day is my birthday, with new years the day after. More arguing ensues, I tell her how I feel, and she tells me that it isn't a big deal, all while rushing around and brushing me off. Um... What?? At this point I cancel my new appointment because I'm tired of being told I'm wrong, or how I should feel, or how to model my hand to make the nail look less bad (LOL?). No more wasting my time, thanks.I will not be coming back here again. Read Less