US Nails & Spa
Fontana, California
Reviews
Dewi Susanti
12 Jul 2018
REPORT
I go yesterday with my friend the service is very bad and all the staff talking bad about me and my friend maybe because to much asking question. They think we are dumb the good thing my friend under...
I go yesterday with my friend the service is very bad and all the staff talking bad about me and my friend maybe because to much asking question. They think we are dumb the good thing my friend understand what they said . Now I have ugly nail and my friend nail too.so just becareful.
Simrit Bhatti
22 May 2018
REPORT
I have been going to this place for nearly 2 years now. Today I had an appointment booked for 3 pm. I was there st 3 pm sharp. Lily, the person who does my nails was doing another customer”s pedicure....
I have been going to this place for nearly 2 years now. Today I had an appointment booked for 3 pm. I was there st 3 pm sharp. Lily, the person who does my nails was doing another customer”s pedicure. I assumed she was running late , so I waited. Key( the owner) took me to the pedicure spa where I waited patiently for Lily to finish. It was 3:36 and to my astonishment Lily finished with her client and went on to do nails for another client. I complained and told Key that my appointment was at 3 and it is already over 1/2 hr. He said she will be with me soon. At 4pm Lily finally came to do my pedicure. I was finally done with both pedicure and manicure at 5:30. When I went to pay for the service, Key’s wife ( I think her name is Susan) told him to make s note that they should not book appointment for me again because I complained and that I take too much time to get my nails done😲 . Last I checked, it was them that are doing my nails, not me. . Instead of apologizing to me for delay in keeping the appointment schedule they tried to make it all my fault. I think the owners are direly in need of a course in customer service. Not going back there again and not recommending this place to anyone.
amanda r.
26 Mar 2018
REPORT
I love US nails. The Owner is always kind. I usually get their basic pedicure and it's a great value!
Edith Morgan
8 Mar 2018
REPORT
Love the service and the people. Been going there for about 4yrs.
Raquel
11 Feb 2018
REPORT
I have only been to this place three times. The first two times, my experience was okay. Today I was having a new full gel set by Lisa. She was very nice in the beginning. She kept asked me what I wan...
I have only been to this place three times. The first two times, my experience was okay. Today I was having a new full gel set by Lisa. She was very nice in the beginning. She kept asked me what I wanted and I told her I wanted a square and taper shape and thin. Not too much acrylic and two coats of gel. Instead she did the opposite. I noticed dry gel on my cuticle and tiny pieces of the acrylic or nail on the sides of my nails so I asked her if she could fix that. She snapped at me and was very upset. She told me I kept moving and that's why my nails came out that way. I felt very uncomfortable so I told her that I didn't want her to do my nails. She removed the gel and wanted to redue my nails while still telling me over and over that it was my fault. She then said something in her language. I walked away and I spoke to the gentleman who I think is the owner and explained to him what had happened. He told me I moved too much and they couldn't do anything about it until Monday. By this time I was DONE with this place! He wanted me to pay half price or remove my nail tips. I refused to pay so I got the tips off while I heard Lisa complain about the time she spent doing my nails. I will not go back to this place or recommend it to anyone. I guess this is what happens when you speak up, just saying. BAD CUSTOMER SERVICE!!!
veronica
6 Feb 2018
REPORT
Susan always does a wonderful job with my nails all the staff Is wonderful
Amy Omlor
29 Dec 2017
REPORT
I love my nail tech, Kelly. She does a great job and she is extremely fast.
Ken Letteer
29 Oct 2017
REPORT
My first time getting my nails done and I had a great experience . Great work. Great employees. Great price . Will come back
Hannah Letteer
29 Oct 2017
REPORT
My first time getting my nails done and I had a great experience . Great work. Great employees. Great price . Will come back
Litzy Ledbetter
5 Aug 2017
REPORT
Everyone there is great,good personality, they do top of the line work and Susan is the greatest.
Olga Luna
16 Jun 2017
REPORT
I've been coming here for years. The staff here are great!
Asia Harding
15 Apr 2017
REPORT
The service was fast but the lady did a good job. That was my 1st time going there but it was an ok experience. They had alot of color choices to pick from. The only problem i had was the lady was rus...
The service was fast but the lady did a good job. That was my 1st time going there but it was an ok experience. They had alot of color choices to pick from. The only problem i had was the lady was rushing and didn't clean under my nails. I even reminded her and she still didn't do it.
Jackie Gibbs
15 Feb 2017
REPORT
Michelle is the best!!!!! Such great service and so friendly! We made appointments for a friends bachelor and they let us come early to accommodate. They also gave us free flip flops!
Sandy Luna
26 Jul 2016
REPORT
Been going here for about 4 years and I've never been unhappy or displeased. it's absolutely a clean and peaceful environment . I love all the people who work here and the beautiful work they do is in...
Been going here for about 4 years and I've never been unhappy or displeased. it's absolutely a clean and peaceful environment . I love all the people who work here and the beautiful work they do is incredible. I highly recommend this to everyone who likes to get pampered, look beautiful and it's a plus if you like to relax. ☆☆☆☆☆
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(909) 646-7170
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-19:00PM
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
US Nails & Spa
Fontana, California
Business Hours
Monday
10:00AM-19:00PM
Tuesday
10:00AM -19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-19:00PM
Reviews
Dewi Susanti
12 Jul 2018
I go yesterday with my friend the service is very bad and all the staff talking bad about me and my friend maybe because to much asking question. They think we are dumb the good thing my friend under...
I go yesterday with my friend the service is very bad and all the staff talking bad about me and my friend maybe because to much asking question. They think we are dumb the good thing my friend understand what they said . Now I have ugly nail and my friend nail too.so just becareful.
Simrit Bhatti
22 May 2018
I have been going to this place for nearly 2 years now. Today I had an appointment booked for 3 pm. I was there st 3 pm sharp. Lily, the person who does my nails was doing another customer”s pedicure....
I have been going to this place for nearly 2 years now. Today I had an appointment booked for 3 pm. I was there st 3 pm sharp. Lily, the person who does my nails was doing another customer”s pedicure. I assumed she was running late , so I waited. Key( the owner) took me to the pedicure spa where I waited patiently for Lily to finish. It was 3:36 and to my astonishment Lily finished with her client and went on to do nails for another client. I complained and told Key that my appointment was at 3 and it is already over 1/2 hr. He said she will be with me soon. At 4pm Lily finally came to do my pedicure. I was finally done with both pedicure and manicure at 5:30. When I went to pay for the service, Key’s wife ( I think her name is Susan) told him to make s note that they should not book appointment for me again because I complained and that I take too much time to get my nails done😲 . Last I checked, it was them that are doing my nails, not me. . Instead of apologizing to me for delay in keeping the appointment schedule they tried to make it all my fault. I think the owners are direly in need of a course in customer service. Not going back there again and not recommending this place to anyone.
amanda r.
26 Mar 2018
I love US nails. The Owner is always kind. I usually get their basic pedicure and it's a great value!
Edith Morgan
8 Mar 2018
Love the service and the people. Been going there for about 4yrs.
Raquel
11 Feb 2018
I have only been to this place three times. The first two times, my experience was okay. Today I was having a new full gel set by Lisa. She was very nice in the beginning. She kept asked me what I wan...
I have only been to this place three times. The first two times, my experience was okay. Today I was having a new full gel set by Lisa. She was very nice in the beginning. She kept asked me what I wanted and I told her I wanted a square and taper shape and thin. Not too much acrylic and two coats of gel. Instead she did the opposite. I noticed dry gel on my cuticle and tiny pieces of the acrylic or nail on the sides of my nails so I asked her if she could fix that. She snapped at me and was very upset. She told me I kept moving and that's why my nails came out that way. I felt very uncomfortable so I told her that I didn't want her to do my nails. She removed the gel and wanted to redue my nails while still telling me over and over that it was my fault. She then said something in her language. I walked away and I spoke to the gentleman who I think is the owner and explained to him what had happened. He told me I moved too much and they couldn't do anything about it until Monday. By this time I was DONE with this place! He wanted me to pay half price or remove my nail tips. I refused to pay so I got the tips off while I heard Lisa complain about the time she spent doing my nails. I will not go back to this place or recommend it to anyone. I guess this is what happens when you speak up, just saying. BAD CUSTOMER SERVICE!!!
veronica
6 Feb 2018
Susan always does a wonderful job with my nails all the staff Is wonderful
Amy Omlor
29 Dec 2017
I love my nail tech, Kelly. She does a great job and she is extremely fast.
Ken Letteer
29 Oct 2017
My first time getting my nails done and I had a great experience . Great work. Great employees. Great price . Will come back
Hannah Letteer
29 Oct 2017
My first time getting my nails done and I had a great experience . Great work. Great employees. Great price . Will come back
Litzy Ledbetter
5 Aug 2017
Everyone there is great,good personality, they do top of the line work and Susan is the greatest.
Olga Luna
16 Jun 2017
I've been coming here for years. The staff here are great!
Asia Harding
15 Apr 2017
The service was fast but the lady did a good job. That was my 1st time going there but it was an ok experience. They had alot of color choices to pick from. The only problem i had was the lady was rus...
The service was fast but the lady did a good job. That was my 1st time going there but it was an ok experience. They had alot of color choices to pick from. The only problem i had was the lady was rushing and didn't clean under my nails. I even reminded her and she still didn't do it.
Jackie Gibbs
15 Feb 2017
Michelle is the best!!!!! Such great service and so friendly! We made appointments for a friends bachelor and they let us come early to accommodate. They also gave us free flip flops!
Sandy Luna
26 Jul 2016
Been going here for about 4 years and I've never been unhappy or displeased. it's absolutely a clean and peaceful environment . I love all the people who work here and the beautiful work they do is in...
Been going here for about 4 years and I've never been unhappy or displeased. it's absolutely a clean and peaceful environment . I love all the people who work here and the beautiful work they do is incredible. I highly recommend this to everyone who likes to get pampered, look beautiful and it's a plus if you like to relax. ☆☆☆☆☆
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know