Absolutely horrible. First of all, I was there for over two hours, for a pedicure and a manicure. It was a slow Tuesday, midmorning, and my SIL and I were the only customers in there. Zero wait time b... Read More
Absolutely horrible. First of all, I was there for over two hours, for a pedicure and a manicure. It was a slow Tuesday, midmorning, and my SIL and I were the only customers in there. Zero wait time but the lack of speed in getting us in and out was disheartening. My pedicure was mediocre. I splurged on the 30$ spa pedicure, which was supposed to include 15 extra minutes of massage. It didn't. It also has already chipped. It's been 3 hours. I'm in flip flops and haven't bashed my feet into anything. The gel manicure was HORRIBLE. The woman doing my nails took over an hour, and clearly had zero idea with what she was doing. Didn't ask me if I'd like my nails cut, barely filed them, and when I asked her to cut them shorter, she just clipped them straight across. I had to ask her to round the edges a bit. It took her almost 30 minutes to get my nail polish OFF. If you've had gel before, you know it's simply filing past the top coat, and then soaking them. She filed them almost to my nail bed and then scraped the remaining off. Not super pleasant. It was also already peeling off, so it wasn't a fresh gel that you had to work to get off. The application of the manicure was miserable. The woman coated my nails in a thick layer of base coat and then didn't wait until they had properly cured, unbeknownst to me. So, with each layer that she added of polish, thick gloopy layer after layer, the polish didn't full dry. It got to the end and I finally realized something was wrong when it looked like I had a set of acrylics on. That's how thick it was. She called over a coworker and they added MORE top coat, telling me it wasn't shiny enough. Then a whole production of making me wash my hands, dip them in alcohol, add MORE top coat, rinse and repeat. I finally complained when I noticed my middle finger nail polish was sliding toward the right side of my finger. After I complained, they wanted to strip my nails and start completely over, blaming it on a faulty UV lamp. By this point, we were clocking in at two+ hours and a quick errand away from my baby was going longer than I had planned. I declined, and they charged me for the manicure. I refused to pay for such a shoddy job, paid for my chipped pedicure and left. I will never be back, nor will I recommend to a friend. Zero stars if I could. No thanks. Read Less