Place is clean and friendly but the guy who did my mani pedi was not good at all. He was nice and had a personality, but I’m not paying you for your personality, I’m paying your for your “skills” . I ... Read More
Place is clean and friendly but the guy who did my mani pedi was not good at all. He was nice and had a personality, but I’m not paying you for your personality, I’m paying your for your “skills” . I even asked if he was new.
Someone else had to take over the mani.
Pedi was mediocre at best, I’m pretty sure he forgot the base coat and he had to repolish a few times, and it’s still not good. I didn’t get the standard mani pedi. I upgraded to get the massage, and callous remover for pedi, and massage and hot towel for mani. Even the callous removal was mediocre. He barely scrubbed the bottom of my feet.
When I first sat down the guy he’s like we have combos so I looked at the combo he was suggesting and I said I didn’t want gel just the nail paint but with the Massage and everything. He said they’ll just take out the cost of the gel. So, I said ok. When I had to pay he gave me the full price of the combo which is more expensive than the a la Carte service I wanted. I told the main guy and he was cool about it. Even paying for it. The first guy started to paint my nails without taking payment first. But because he botched the mani he had to remove all the paint and call his boss to re do my mani. I told him let me pay before your boss starts the mani again. I had to remind him.. really?
I gave it 2 stars because the main guy had to re do my mani, because the previous guy botched it. He tried to save face by redoing the mani, which I give the main guy props for. However what should have been an hour and a half appointment at the most, was 3 hours!!! I didn’t even have to wait, they took me in right away. But from the re doing nail paint to redoing a whole manicure it took time!
The first guy barely touched my cuticles, shape of nail was not great (he couldn’t do any better) and I had to remind him of base coat only for him to take of all the polish because he couldn’t paint properly. He blamed it on the polish which was OPI. With my mani, the guy is like instead of the scrub do You want the paraffin treatment, I said sure, I was not in the mood to tell him what to do. I can’t believe he’s allowed to change things like that without speaking to his boss, because that’s an added unpaid for expense. I own my own business and if an employee changed things like that without telling me, I would be upset. The main guy re did my mani and another woman painted it. I still tipped, bc he did do some part of the service.
The main guy was good. The first guy didn’t seem to have his head in the game and focus. He was all over the place. I think I’ll drive to my original nail salon in Diamond Bar. It’s not worth the $65 I paid for mediocre work. I rarely ever write reviews that are negative. That’s what I get for trying out a new nail salon, and getting upgraded services. If I just did regular mani and pedi it would Have been better, and I wouldn’t be so disappointed. Should’ve known better. Oh well. Read Less