I think what I dislike most about this place is the mixed bag of results you get. I've had a couple amazing manicure-pedicures here, mostly mediocre ones, but today, I had a truly disappointing experi... Read More
I think what I dislike most about this place is the mixed bag of results you get. I've had a couple amazing manicure-pedicures here, mostly mediocre ones, but today, I had a truly disappointing experience. The man doing my pedicure was so aggressive with the nail file, he made me bleed. All I got was a half-hearted "I'm sorry," no discount or complimentary massage, etc. You think he'd at least give me a meticulous pedicure, but I have a crooked nail and the polish application is uneven. The woman who did my gel manicure was very nice, but when she opened up the nail polish bottle, the brush was completely destroyed and unusable. No biggie, she grabbed a new brush, but I think it was a brush used for regular nail polish because it seriously affected the application. The nail polish didn't harden completely and there were bubbles and dents within 10 minutes after she finished. In the past, I've been willing to overlook subpar manicures, but when you make someone bleed and still charge them full price, that's just bad business. Read Less