25 Reviews

The Nail Lounge

Costa Mesa, California
Reviews
gracie flohr
10 Jul 2018
REPORT
They do such a great job. So kind and make you feel so welcomed and comfortable. Defiantly recommend
CM CM
2 May 2018
REPORT
Excellent place! Beautiful work and such nice people. A rare find and well worth the travel and dime to get there. We left feeling like we'd just had lunch with old friends and we were just getting na... Read More
Excellent place! Beautiful work and such nice people. A rare find and well worth the travel and dime to get there. We left feeling like we'd just had lunch with old friends and we were just getting nails done. Read Less
Kathleen F.
23 Feb 2018
REPORT
This is one of a kind mani pedi salon. Evelyn did a stellar job but so did all who served us...made my sister and I relax and enjoy! The attention to detail was remarkable! We will be back and will te... Read More
This is one of a kind mani pedi salon. Evelyn did a stellar job but so did all who served us...made my sister and I relax and enjoy! The attention to detail was remarkable! We will be back and will tell our friends! Read Less
Ady W.
10 Feb 2018
REPORT
First time going here today and it was a very relaxing and overall great experience! The staff is very friendly and Viola and Lesley  both did a great job on my mani/pedi! Look forward to returning :)
Madison M.
6 Feb 2018
REPORT
In town on business and needed a quick fix pedi and manicure. I have never in my life experienced such an amazing nail journey. Ola gave the worlds best pedicure. She spent a good 10 minutes making my... Read More
In town on business and needed a quick fix pedi and manicure. I have never in my life experienced such an amazing nail journey. Ola gave the worlds best pedicure. She spent a good 10 minutes making my feet smoother than any baby's bottom. I didn't catch the name of my manicurist, but she was absolutely phenomenal. She removed my powder gel and gave me the manicure of my dreams. I have always wanted perfectly square sharp red nails and boy did she bring it! The atmosphere was so fun and relaxing. Lots of girl talk. Ice cold iced tea. Comfy chairs and good company. Only wishing it wasn't a two hour drive from home or I'd be here every two weeks! Love! Love! Love! Also, the CLEANEST salon I've ever been to. I had zero concerns about germs or bacteria. They wouldn't even use the same tools from if my pedicure on my manicure! Worth every penny!! Read Less
Alice B.
20 Jan 2018
REPORT
An oasis for feet & hands.  It says Good Clean Fun and I would add Relaxation.  From the moment you walk in to this inviting salon everyone talks to you and a big plus converses in English.  I've been... Read More
An oasis for feet & hands.  It says Good Clean Fun and I would add Relaxation.  From the moment you walk in to this inviting salon everyone talks to you and a big plus converses in English.  I've been going here for awhile. Love the consistency and environment for great manicures and pedicures.  Everyone is well trained and not trying to forever up selling you.  Nice big comfortable chairs/ sanitized pedicure soakings.  Gels and regular manicures all with TLC. My go to spot for nails. Read Less
Rubilena R.
14 Jan 2018
REPORT
Best nail salon in southern california and for sure in Orange county. Everyone is amazing but my favorites are Biola and Ola. Ive been coming here for years and its always a great experience. Thanks t... Read More
Best nail salon in southern california and for sure in Orange county. Everyone is amazing but my favorites are Biola and Ola. Ive been coming here for years and its always a great experience. Thanks to the owner Kathy for great managing an incredible nail salon. Read Less
Monse clavijo
26 Nov 2017
REPORT
Very clean, friendly and super nice ladies. Nail job well done. Chairs are supper comfortable definitely going back!
Kev M.
16 Oct 2017
REPORT
Recently I was in the area for a Nail Salon for my friend who now lives in the area. We start searching for a place, and she actually came across OC Nail Lounge.My homie said that their nail polish qu... Read More
Recently I was in the area for a Nail Salon for my friend who now lives in the area. We start searching for a place, and she actually came across OC Nail Lounge.My homie said that their nail polish quality was top shelf. I don't know anything about nails, but my friend sure is an expert at getting nail services done, and I trust her judgement. Our Nail technician Trin, or Trinh? was very good. Even though I was just casually watching and waiting for my friend to finish while I was on my phone, I was watching her technique. Very precise, focused, and accurate. I don't know anything about nails, but damn, in that one setting, Trin, the tech definitely knew what she was doing.  The rest of the staff were friendly to me, and even though I was just waiting for my friend, I felt comfortable in those big lounge like white chairs. The place felt really clean and sanitary too. Read Less
Colleen M.
13 Oct 2017
REPORT
Sure, there are a lot of choices out there to get your mani/pedi, but you'll have a tough time finding one as good as The OC Nail Lounge.  Most people chose Thur nail salon based on price.   I will no... Read More
Sure, there are a lot of choices out there to get your mani/pedi, but you'll have a tough time finding one as good as The OC Nail Lounge.  Most people chose Thur nail salon based on price.   I will not lie, The OC Nail Lounge is $Pricey$ - $83.00 for a gel mani/& spa Pedi. However, with that being said.... EVERYTHING IS CLEAN & The Salon itself is in pristine conditions.   I never have to worry about sanitation of tools used - soaking tub or anything.  I know my cleanliness/health of hands & feet are of their utmost concern!   Truth be told, I can appreciate the art of conversion the technicians can provide too.   I don't have to worry about whether or not they are talking about me.   They like to engage in conversation and are all easy to talk with and understand; sorry, I had to mention it.   As soon as you walk in for your appointment, you are cheerfully greeted, are asked if they can get you anything to drink and make your entire experience exactly what it should be - a "LOUNGE" experience.    There is no rushing you out.   All the staff are there to care for their customers as they know how good you want your hands/feet to feel and look!  I only wish my schedule allowed me to take advantage of their weekly specials.  Mani Monday's offer a great deal as do Tootsie Tuesdays.    Give them a try.   I do recommend that you call and make an appointment though.   These girls are on high demand!   I can't say I have a favorite technician as they all exceed expectations!   Quick - give them a call before they get booked up for the time slot of your desire!  Don't forget to Lounge & Enjoy Read Less
Maree Mitchell
13 Aug 2017
REPORT
Ola is the best! She does amazing work! The owner is so involved and professional. Just love the experience.
Truth T.
15 Jul 2017
REPORT
This may not be a big deal to many people -- but it was to me. And resulted in me walking out before my scheduled appointment began. When i got to the salon this morning, there was a very large dog (8... Read More
This may not be a big deal to many people -- but it was to me. And resulted in me walking out before my scheduled appointment began. When i got to the salon this morning, there was a very large dog (80-100 pounds) off the leash roaming around.  I am an older woman who walks with a cane and is awaiting hip replacement surgery; consequently, i am very unsteady on my feet. due to a past dog attack, i am also afraid of large dogs. as i was selecting polishes, the off-leash dog came up and nudged me with his head, almost causing me to lose my balance, in addition to giving me a fright. and so i left. if you are going to bring your dog to a nail salon please be courteous and keep him on a leash. i would hope the salon would ask this of customers as well. Read Less
Erika O.
13 Jul 2017
REPORT
TOO EXPENSIVE FOR THE TYPE OF SERVICE RECEIVED. The employees aren't professionals. Hand massage and foot massage sucked. They don't have massage chairs and they use a bucket to soak your feet for jus... Read More
TOO EXPENSIVE FOR THE TYPE OF SERVICE RECEIVED. The employees aren't professionals. Hand massage and foot massage sucked. They don't have massage chairs and they use a bucket to soak your feet for just a couple minutes. Read Less
Patty Zambarano
3 Jul 2017
REPORT
Fantastic services with the nicest staff! Worth the trip!
Susan P.
26 Jun 2017
REPORT
The Nail Lounge is the best. I go to Kimberly for my pedicures. She's super sweet and attentive. They do all the proper sanitation which is so important to me. If you go on Tuesdays they have a specia... Read More
The Nail Lounge is the best. I go to Kimberly for my pedicures. She's super sweet and attentive. They do all the proper sanitation which is so important to me. If you go on Tuesdays they have a special on pedicures. It's so worth it.Thanks Kimberly! Read Less
Sheila L.
26 Jun 2017
REPORT
I have used nail lounge (although not every week or anything) for several years. It's the only salon I have gone to in Orange County. Since the sale of the Nail lounge the quality of the services have... Read More
I have used nail lounge (although not every week or anything) for several years. It's the only salon I have gone to in Orange County. Since the sale of the Nail lounge the quality of the services have gone down hill. Way down. I gave them 2 stars only because they didn't charge me over their booking error. Not for the quality of work. I'm afraid it's time for me to break up with the Nail Lounge. Read Less
Lauren S.
11 Jun 2017
REPORT
Hands down worst manicure I have ever had. I went in for a gel removal and a regular manicure and I couldn't have been more displeased.The technician, I think her name was Kim?, didn't even realize th... Read More
Hands down worst manicure I have ever had. I went in for a gel removal and a regular manicure and I couldn't have been more displeased.The technician, I think her name was Kim?, didn't even realize that she barely removed any of gel off! It wasn't until she was about ready to put on the polish when I kindly pointed out to her that there was still gel flaking off my nails. I had to point out, nail by nail on all ten nails, where there was still gel left. We repeated this process a few rounds before I settled for a half-ass job. You could still see the gel bits through the finished manicure. The entire process took almost two hours - absolutely ridiculous - because she didn't have the strength to get the gel off and she was too preoccupied with chit-chatting. All the while the owner was telling her to hurry up. I've never wanted to leave a nail salon so badly in my entire life. It's been a week (the manicure barely lasted that long) and I took the polish off tonight and there is still gel left on some of my nails. Don't waste your time here - I wish I could have my two hours back and gone to a different salon. Read Less
Linda K.
17 May 2017
REPORT
A bit pricey but you get what you pay for. First off, everyone speaks English, which is not necessary, but is a nice plus. More importantly, everyone there are perfectionists! My go-to is Titi, but I'... Read More
A bit pricey but you get what you pay for. First off, everyone speaks English, which is not necessary, but is a nice plus. More importantly, everyone there are perfectionists! My go-to is Titi, but I've tried a few other technicians and they are all very skilled. I've never been disappointed here and would highly recommend! They have promos on certain days, which helps with the price. Read Less
Ophelia V.
17 Oct 2016
REPORT
I used to be a regular at the Nail Lounge - like clockwork, every 4-5 weeks for a year straight, I'd get a gel manicure. I wasn't even living in OC yet when this started - I'd come down from San Franc... Read More
I used to be a regular at the Nail Lounge - like clockwork, every 4-5 weeks for a year straight, I'd get a gel manicure. I wasn't even living in OC yet when this started - I'd come down from San Francisco JUST to enjoy the wonderful nail artists here.Then, this past April, I got a severe nail infection in three different nails after a manicure from a newer nail tech. The Nail Lounge was kind enough to remove my gel manicure for free and give me an ointment for my infection, and they offered a free manicure to compensate me for my loss. This was a great offer, but unfortunately, my infection was severe enough that it took months (seriously, 4 months) for my nails to heal 100%.But my nails did heal! I returned to the Nail Lounge for my free manicure, which ended up being not-so-free: they charged me for gel/french tip, stating that it was only a standard, plain manicure that they promised me. I was understandably upset, since I thought the purpose of the free manicure was to compensate me for the full gel, french-tip manicure I had paid for previously and had to have removed within 5 days. Unfortunately, this was not the case, and because the person left in charge that day was newer to management, there was apparently "nothing" that could be done.* This, despite the fact that I was a loyal customer for over a year at that point, despite my having spent almost $800 at the Nail Lounge in that time (gel manicure with designs + a hefty tip certainly adds up).(* When I later called to give feedback about this, it was then apparent that the amount I was charged was totally arbitrary. The store manager explained that they charged me for gel/french tip, but when I asked that she break down the pricing, it didn't total out to what the gel/french tip would be. Very strange, indeed.) Also, the Nail Lounge has clearly run out of some details that I really like: their glitter selection is half of what it used to be, and the decal stickers are similarly depleted. It seems like they've stopped restocking in the months I was absent.So, of course, I am disappointed in my previously favorite nail salon in Orange County. I account for this due to the fact that the Nail Lounge has been purchased by new owners. Since then, most of the star nail technicians are rarely around, working instead at another shop owned by the new owner. This means that I can't really get the nail art I want from the nail techs now, and the folks left in charge are newer to management/seemingly less experienced, which I believe is how the above situation happened. This may also be why they're not restocking some of the more fun add-ons they used to have in high quantities. Read Less
Rachel Robinson Kray
24 Jan 2016
REPORT
Cherry and the girls are amazing! I've been beautifully polished by these lovelies for years!
Meg Willoughby Tweedy
20 Oct 2015
REPORT
Love this place! Always great service from friendly professionals.
Kris Smith
16 Oct 2015
REPORT
We are from out of town and just happened to find this adorable shop. The best part about it was the owner Cherry! What a wonderful young lady! We can't recommend this little shop highly enough! ... Read More
We are from out of town and just happened to find this adorable shop. The best part about it was the owner Cherry! What a wonderful young lady! We can't recommend this little shop highly enough! We will be coming back later this fall and will definitely come back!Read Less
Amanda Schrader
4 Nov 2014
REPORT
Love the quality and all the ladies are so great! There is no question on the sanitation of the equipment and cleanliness of the salon. If you go on Mondays they have deals on manicures!
Deborah Wescoat-Wells
4 Feb 2014
REPORT
Really friendly service makes for a comfortable experience. This is where I take my teenage granddaughters and they love the vibe - very youthful and very friendly!
Cassie Piasecki
19 Jul 2013
REPORT
The best place for nails!!!!!
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Book an Appointment
Online booking unavailable
Please call
(714) 966-9033
901 South Coast Drive
Costa Mesa California 92626
Business Hours
Monday
Mon
00:00AM-19:00PM
Tuesday
Tue
10:30AM-19:00PM
Wednesday
Wed
10:30AM-19:00PM
Thursday
Thu
10:30AM-19:00PM
Friday
Fri
10:30AM-19:00PM
Saturday
Sat
10:30AM-19:00PM
Sunday
Sun
11:00AM-18:00PM
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The Nail Lounge

Costa Mesa, California
(25)
901 South Coast Drive
Costa Mesa California 92626
Monday
00:00AM-19:00PM
Tuesday
10:30AM-19:00PM
Wednesday
10:30AM-19:00PM
Thursday
10:30AM-19:00PM
Friday
10:30AM-19:00PM
Saturday
10:30AM-19:00PM
Sunday
11:00AM-18:00PM
gracie flohr
10 Jul 2018
REPORT
They do such a great job. So kind and make you feel so welcomed and comfortable. Defiantly recommend
CM CM
2 May 2018
REPORT
Excellent place! Beautiful work and such nice people. A rare find and well worth the travel and dime to get there. We left feeling like we'd just had lunch with old friends and we were just getting na... Read More
Excellent place! Beautiful work and such nice people. A rare find and well worth the travel and dime to get there. We left feeling like we'd just had lunch with old friends and we were just getting nails done. Read Less
Kathleen F.
23 Feb 2018
REPORT
This is one of a kind mani pedi salon. Evelyn did a stellar job but so did all who served us...made my sister and I relax and enjoy! The attention to detail was remarkable! We will be back and will te... Read More
This is one of a kind mani pedi salon. Evelyn did a stellar job but so did all who served us...made my sister and I relax and enjoy! The attention to detail was remarkable! We will be back and will tell our friends! Read Less
Ady W.
10 Feb 2018
REPORT
First time going here today and it was a very relaxing and overall great experience! The staff is very friendly and Viola and Lesley  both did a great job on my mani/pedi! Look forward to returning :)
Madison M.
6 Feb 2018
REPORT
In town on business and needed a quick fix pedi and manicure. I have never in my life experienced such an amazing nail journey. Ola gave the worlds best pedicure. She spent a good 10 minutes making my... Read More
In town on business and needed a quick fix pedi and manicure. I have never in my life experienced such an amazing nail journey. Ola gave the worlds best pedicure. She spent a good 10 minutes making my feet smoother than any baby's bottom. I didn't catch the name of my manicurist, but she was absolutely phenomenal. She removed my powder gel and gave me the manicure of my dreams. I have always wanted perfectly square sharp red nails and boy did she bring it! The atmosphere was so fun and relaxing. Lots of girl talk. Ice cold iced tea. Comfy chairs and good company. Only wishing it wasn't a two hour drive from home or I'd be here every two weeks! Love! Love! Love! Also, the CLEANEST salon I've ever been to. I had zero concerns about germs or bacteria. They wouldn't even use the same tools from if my pedicure on my manicure! Worth every penny!! Read Less
Alice B.
20 Jan 2018
REPORT
An oasis for feet & hands.  It says Good Clean Fun and I would add Relaxation.  From the moment you walk in to this inviting salon everyone talks to you and a big plus converses in English.  I've been... Read More
An oasis for feet & hands.  It says Good Clean Fun and I would add Relaxation.  From the moment you walk in to this inviting salon everyone talks to you and a big plus converses in English.  I've been going here for awhile. Love the consistency and environment for great manicures and pedicures.  Everyone is well trained and not trying to forever up selling you.  Nice big comfortable chairs/ sanitized pedicure soakings.  Gels and regular manicures all with TLC. My go to spot for nails. Read Less
Rubilena R.
14 Jan 2018
REPORT
Best nail salon in southern california and for sure in Orange county. Everyone is amazing but my favorites are Biola and Ola. Ive been coming here for years and its always a great experience. Thanks t... Read More
Best nail salon in southern california and for sure in Orange county. Everyone is amazing but my favorites are Biola and Ola. Ive been coming here for years and its always a great experience. Thanks to the owner Kathy for great managing an incredible nail salon. Read Less
Monse clavijo
26 Nov 2017
REPORT
Very clean, friendly and super nice ladies. Nail job well done. Chairs are supper comfortable definitely going back!
Kev M.
16 Oct 2017
REPORT
Recently I was in the area for a Nail Salon for my friend who now lives in the area. We start searching for a place, and she actually came across OC Nail Lounge.My homie said that their nail polish qu... Read More
Recently I was in the area for a Nail Salon for my friend who now lives in the area. We start searching for a place, and she actually came across OC Nail Lounge.My homie said that their nail polish quality was top shelf. I don't know anything about nails, but my friend sure is an expert at getting nail services done, and I trust her judgement. Our Nail technician Trin, or Trinh? was very good. Even though I was just casually watching and waiting for my friend to finish while I was on my phone, I was watching her technique. Very precise, focused, and accurate. I don't know anything about nails, but damn, in that one setting, Trin, the tech definitely knew what she was doing.  The rest of the staff were friendly to me, and even though I was just waiting for my friend, I felt comfortable in those big lounge like white chairs. The place felt really clean and sanitary too. Read Less
Colleen M.
13 Oct 2017
REPORT
Sure, there are a lot of choices out there to get your mani/pedi, but you'll have a tough time finding one as good as The OC Nail Lounge.  Most people chose Thur nail salon based on price.   I will no... Read More
Sure, there are a lot of choices out there to get your mani/pedi, but you'll have a tough time finding one as good as The OC Nail Lounge.  Most people chose Thur nail salon based on price.   I will not lie, The OC Nail Lounge is $Pricey$ - $83.00 for a gel mani/& spa Pedi. However, with that being said.... EVERYTHING IS CLEAN & The Salon itself is in pristine conditions.   I never have to worry about sanitation of tools used - soaking tub or anything.  I know my cleanliness/health of hands & feet are of their utmost concern!   Truth be told, I can appreciate the art of conversion the technicians can provide too.   I don't have to worry about whether or not they are talking about me.   They like to engage in conversation and are all easy to talk with and understand; sorry, I had to mention it.   As soon as you walk in for your appointment, you are cheerfully greeted, are asked if they can get you anything to drink and make your entire experience exactly what it should be - a "LOUNGE" experience.    There is no rushing you out.   All the staff are there to care for their customers as they know how good you want your hands/feet to feel and look!  I only wish my schedule allowed me to take advantage of their weekly specials.  Mani Monday's offer a great deal as do Tootsie Tuesdays.    Give them a try.   I do recommend that you call and make an appointment though.   These girls are on high demand!   I can't say I have a favorite technician as they all exceed expectations!   Quick - give them a call before they get booked up for the time slot of your desire!  Don't forget to Lounge & Enjoy Read Less
Maree Mitchell
13 Aug 2017
REPORT
Ola is the best! She does amazing work! The owner is so involved and professional. Just love the experience.
Truth T.
15 Jul 2017
REPORT
This may not be a big deal to many people -- but it was to me. And resulted in me walking out before my scheduled appointment began. When i got to the salon this morning, there was a very large dog (8... Read More
This may not be a big deal to many people -- but it was to me. And resulted in me walking out before my scheduled appointment began. When i got to the salon this morning, there was a very large dog (80-100 pounds) off the leash roaming around.  I am an older woman who walks with a cane and is awaiting hip replacement surgery; consequently, i am very unsteady on my feet. due to a past dog attack, i am also afraid of large dogs. as i was selecting polishes, the off-leash dog came up and nudged me with his head, almost causing me to lose my balance, in addition to giving me a fright. and so i left. if you are going to bring your dog to a nail salon please be courteous and keep him on a leash. i would hope the salon would ask this of customers as well. Read Less
Erika O.
13 Jul 2017
REPORT
TOO EXPENSIVE FOR THE TYPE OF SERVICE RECEIVED. The employees aren't professionals. Hand massage and foot massage sucked. They don't have massage chairs and they use a bucket to soak your feet for jus... Read More
TOO EXPENSIVE FOR THE TYPE OF SERVICE RECEIVED. The employees aren't professionals. Hand massage and foot massage sucked. They don't have massage chairs and they use a bucket to soak your feet for just a couple minutes. Read Less
Patty Zambarano
3 Jul 2017
REPORT
Fantastic services with the nicest staff! Worth the trip!
Susan P.
26 Jun 2017
REPORT
The Nail Lounge is the best. I go to Kimberly for my pedicures. She's super sweet and attentive. They do all the proper sanitation which is so important to me. If you go on Tuesdays they have a specia... Read More
The Nail Lounge is the best. I go to Kimberly for my pedicures. She's super sweet and attentive. They do all the proper sanitation which is so important to me. If you go on Tuesdays they have a special on pedicures. It's so worth it.Thanks Kimberly! Read Less
Sheila L.
26 Jun 2017
REPORT
I have used nail lounge (although not every week or anything) for several years. It's the only salon I have gone to in Orange County. Since the sale of the Nail lounge the quality of the services have... Read More
I have used nail lounge (although not every week or anything) for several years. It's the only salon I have gone to in Orange County. Since the sale of the Nail lounge the quality of the services have gone down hill. Way down. I gave them 2 stars only because they didn't charge me over their booking error. Not for the quality of work. I'm afraid it's time for me to break up with the Nail Lounge. Read Less
Lauren S.
11 Jun 2017
REPORT
Hands down worst manicure I have ever had. I went in for a gel removal and a regular manicure and I couldn't have been more displeased.The technician, I think her name was Kim?, didn't even realize th... Read More
Hands down worst manicure I have ever had. I went in for a gel removal and a regular manicure and I couldn't have been more displeased.The technician, I think her name was Kim?, didn't even realize that she barely removed any of gel off! It wasn't until she was about ready to put on the polish when I kindly pointed out to her that there was still gel flaking off my nails. I had to point out, nail by nail on all ten nails, where there was still gel left. We repeated this process a few rounds before I settled for a half-ass job. You could still see the gel bits through the finished manicure. The entire process took almost two hours - absolutely ridiculous - because she didn't have the strength to get the gel off and she was too preoccupied with chit-chatting. All the while the owner was telling her to hurry up. I've never wanted to leave a nail salon so badly in my entire life. It's been a week (the manicure barely lasted that long) and I took the polish off tonight and there is still gel left on some of my nails. Don't waste your time here - I wish I could have my two hours back and gone to a different salon. Read Less
Linda K.
17 May 2017
REPORT
A bit pricey but you get what you pay for. First off, everyone speaks English, which is not necessary, but is a nice plus. More importantly, everyone there are perfectionists! My go-to is Titi, but I'... Read More
A bit pricey but you get what you pay for. First off, everyone speaks English, which is not necessary, but is a nice plus. More importantly, everyone there are perfectionists! My go-to is Titi, but I've tried a few other technicians and they are all very skilled. I've never been disappointed here and would highly recommend! They have promos on certain days, which helps with the price. Read Less
Ophelia V.
17 Oct 2016
REPORT
I used to be a regular at the Nail Lounge - like clockwork, every 4-5 weeks for a year straight, I'd get a gel manicure. I wasn't even living in OC yet when this started - I'd come down from San Franc... Read More
I used to be a regular at the Nail Lounge - like clockwork, every 4-5 weeks for a year straight, I'd get a gel manicure. I wasn't even living in OC yet when this started - I'd come down from San Francisco JUST to enjoy the wonderful nail artists here.Then, this past April, I got a severe nail infection in three different nails after a manicure from a newer nail tech. The Nail Lounge was kind enough to remove my gel manicure for free and give me an ointment for my infection, and they offered a free manicure to compensate me for my loss. This was a great offer, but unfortunately, my infection was severe enough that it took months (seriously, 4 months) for my nails to heal 100%.But my nails did heal! I returned to the Nail Lounge for my free manicure, which ended up being not-so-free: they charged me for gel/french tip, stating that it was only a standard, plain manicure that they promised me. I was understandably upset, since I thought the purpose of the free manicure was to compensate me for the full gel, french-tip manicure I had paid for previously and had to have removed within 5 days. Unfortunately, this was not the case, and because the person left in charge that day was newer to management, there was apparently "nothing" that could be done.* This, despite the fact that I was a loyal customer for over a year at that point, despite my having spent almost $800 at the Nail Lounge in that time (gel manicure with designs + a hefty tip certainly adds up).(* When I later called to give feedback about this, it was then apparent that the amount I was charged was totally arbitrary. The store manager explained that they charged me for gel/french tip, but when I asked that she break down the pricing, it didn't total out to what the gel/french tip would be. Very strange, indeed.) Also, the Nail Lounge has clearly run out of some details that I really like: their glitter selection is half of what it used to be, and the decal stickers are similarly depleted. It seems like they've stopped restocking in the months I was absent.So, of course, I am disappointed in my previously favorite nail salon in Orange County. I account for this due to the fact that the Nail Lounge has been purchased by new owners. Since then, most of the star nail technicians are rarely around, working instead at another shop owned by the new owner. This means that I can't really get the nail art I want from the nail techs now, and the folks left in charge are newer to management/seemingly less experienced, which I believe is how the above situation happened. This may also be why they're not restocking some of the more fun add-ons they used to have in high quantities. Read Less
Rachel Robinson Kray
24 Jan 2016
REPORT
Cherry and the girls are amazing! I've been beautifully polished by these lovelies for years!
Meg Willoughby Tweedy
20 Oct 2015
REPORT
Love this place! Always great service from friendly professionals.
Kris Smith
16 Oct 2015
REPORT
We are from out of town and just happened to find this adorable shop. The best part about it was the owner Cherry! What a wonderful young lady! We can't recommend this little shop highly enough! ... Read More
We are from out of town and just happened to find this adorable shop. The best part about it was the owner Cherry! What a wonderful young lady! We can't recommend this little shop highly enough! We will be coming back later this fall and will definitely come back!Read Less
Amanda Schrader
4 Nov 2014
REPORT
Love the quality and all the ladies are so great! There is no question on the sanitation of the equipment and cleanliness of the salon. If you go on Mondays they have deals on manicures!
Deborah Wescoat-Wells
4 Feb 2014
REPORT
Really friendly service makes for a comfortable experience. This is where I take my teenage granddaughters and they love the vibe - very youthful and very friendly!
Cassie Piasecki
19 Jul 2013
REPORT
The best place for nails!!!!!
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