I want to give Pop Lash 5 stars; however, it took the third time for me to go there to get the perfect service and outcome. My first time I went, I waited about twenty minutes after my scheduled appoi... Read More
I want to give Pop Lash 5 stars; however, it took the third time for me to go there to get the perfect service and outcome. My first time I went, I waited about twenty minutes after my scheduled appointment time. I got classic lashes done & was explained the process of the different lashes such as volume & classic. Also, they fully cleaned my lashes before applying the extensions! So I decided to book another appointment, sadly the girl I wanted was booked. The second time I came back made me upset with the overall service. This time it was a different girl. She did NOT clean my lashes at all, she asked me if I had already cleaned them but I told her that I had a hard time taking some of my glitter off. She probably just swabbed a q-tip on my eyelashes but it wasn't as thorough as the first time I got them. Secondly, she kept stabbing me with the tweezers or messing up, it hurt so much. And the finish product was not appealing at all.. she hardly applied anything or maybe it was her technique because it fell off during the first week. Lastly, she told me the bill was $65. I was told that it would be $60 for a touch up, assuming maybe the price went up I gave her $65 & when I looked at the online receipt it said $55.. like was she trying to scam me.. the receipt doesn't even show how much cash I gave so it felt useless to confront her. FINALLY, the savior & why I love pop lash, because of DEZ!! She was perfect, she gave me some tips on how to grow my lashes, she thoroughly cleaned my lashes (I love you for that), and they came out PERFECT. Exactly what I wanted and she was super sweet. I only came back because I originally wanted Dez to do my lashes and even though I had a bad experience, I ultimately give Dez 5 GOLD STARS! Read Less