They literally cut me more than 5 times....NOT joking! Horrible place! Trust me, you don't EVER wanna go there! Big waste of time
Whittney Clark
19 Apr 2018
REPORT
My friend suggested we come here because you can get a manicure and pedicure for $20. Gel however, was $10 or $15 more and they charge and extra $1 if you use your card-which is fine, still a decent p... Read More
My friend suggested we come here because you can get a manicure and pedicure for $20. Gel however, was $10 or $15 more and they charge and extra $1 if you use your card-which is fine, still a decent price. When I went in there was a very long wait and I had dinner plans so I left with my friend and came back after to get my car. The door was still open way after closing and they were kind enough to do our manicure and pedicure and still did a great job with no rush. Very kind staff. The place is a little small and ive been to other places that have more luxury feel but jovial is cheaper and my nails look just as good! Read Less
James H.
15 Dec 2017
REPORT
I am a long-time customer of this place for pedicures. Today i honored my 9 AM appointment and Cindy was the only person in the store.The sign on the store advertises a pedicure for $13.00 and this i... Read More
I am a long-time customer of this place for pedicures. Today i honored my 9 AM appointment and Cindy was the only person in the store.The sign on the store advertises a pedicure for $13.00 and this is what I have been paying.After a very brief "pedicure," Cindy told me the cost was $14.00 because I used one of their new chairs! I told her that it is not noted on their list that sitting in a new chair carries an extra $1.00! She said, "Sorry," and so I left her a $1.00 less tip. This was after she badgered me constantly about extra services, which I denied.Talked to Kim the manager and she told me that she checked with Cindy and I only paid $13.00!! I told her I would never return unless she rids the establishment of dishonest employees.So....BEFORE you sit down, make sure you agree to the price and make it clear you do not want extra services.Very disappointed in this experience. Are they that desparate for $$$? Read Less
Janet D.
13 Dec 2017
REPORT
Kim is amazing! So glad I tried this place! She's the new manager and has the best attention to detail. Did a full set extra long with almond shape and all of my nails were perfectly symmetrical same ... Read More
Kim is amazing! So glad I tried this place! She's the new manager and has the best attention to detail. Did a full set extra long with almond shape and all of my nails were perfectly symmetrical same length and same shape. This place is in the same shopping center as the 99 cent store. All of the bad reviews are from when it was under the old management and do not pertain to the new staff. Very glad I ignored the stars and checked the review dates. This place is wonderful, affordable and does a great job. Thank you Kim! I'll be making all of my appointments with her from now on! Read Less
Invisible Citizen
25 Oct 2017
REPORT
Absolute worst nail salon I've ever ever been to!!! The lady put SO much acrylic on top I had to spend an extra 40 minutes for her to file down to natural looking that I had requested before she even ... Read More
Absolute worst nail salon I've ever ever been to!!! The lady put SO much acrylic on top I had to spend an extra 40 minutes for her to file down to natural looking that I had requested before she even started. Not smooth nails at all, I actually left without my nails being done AND they STILL charged me full price!!! Read Less
Yuri Luna
3 Jul 2017
REPORT
Rosie does the best. Never had a problem with my nails. Love this place
Rita B.
28 Apr 2017
REPORT
Linda, Annie and Van always give me a great gel manicure and pedicure. I have been coming to Jovial Nails and Spa for a couple of years. They also have other services like waxing and eyelash extensio... Read More
Linda, Annie and Van always give me a great gel manicure and pedicure. I have been coming to Jovial Nails and Spa for a couple of years. They also have other services like waxing and eyelash extensions. They are very friendly and professional and best of all their prices are very reasonable. Read Less
Jessica Cortez
23 Feb 2017
REPORT
This place is horrible stay away their work is pricey and their quality is really bad. They gave me a price through the phone and then double the price once they were done my gel nails chipped 30 min ... Read More
This place is horrible stay away their work is pricey and their quality is really bad. They gave me a price through the phone and then double the price once they were done my gel nails chipped 30 min after ! Read Less
Vikki M.
5 Feb 2017
REPORT
I went in here when I was visiting with my niece I think they did a good job and I also think they could be a great salon however, they try to scam you I wanted the 19.99 package of Mani-pedi and then... Read More
I went in here when I was visiting with my niece I think they did a good job and I also think they could be a great salon however, they try to scam you I wanted the 19.99 package of Mani-pedi and then they shove a piece of paper in your face in the middle of pedi which one and then charge you $25 more without telling you that's a more expensive option it's very underhanded Certainly not good business! I was a manicurist many years ago and I would have never never done this to someone if they wised up and quit tricking people they could do well....pls be careful Read Less
Tiffany H.
5 Feb 2017
REPORT
Prices are cheap here and they have done an ok job 1 out of the 3 times I've been there. This most recent time I brought a friend and his daughter. They both got pedicures, the $13 pedicures. At the e... Read More
Prices are cheap here and they have done an ok job 1 out of the 3 times I've been there. This most recent time I brought a friend and his daughter. They both got pedicures, the $13 pedicures. At the end they told my friend the total was $38. While they were doing his daughter's pedicure they talked her into the $25 package without consulting with the parent. This is not right! This is taking advantage! Also the man that painted my nails painted so thick and with a very cheap polish, that it took over 30 minutes until they said they were dry. Come to find out my nails were not even close to dry as I went to the bathroom and while I was pulling up my pants all of my nails smudged. I had her remove the nail polish and I refused to pay for the manicure. I also did not allow my friend to spend $25 for his daughter's pedicure, as his permission was not asked before they proceeded. Like I said the prices are good but I am not sure that I will continue to go here. I would rather pay a little more, not be scammed, and have better products used on me. Read Less
alicia enriquez
11 Jan 2017
REPORT
I went in for a gel mani and pedicure. Great pricing, fabulous services and the sweetest technicians. Finally found my nail place!!
Lalli Alvarez
4 Jan 2017
REPORT
my nails were good the shape just the nail polish they used was a bit old made my nails look very lumpy.
Daniela Z.
13 Dec 2016
REPORT
I'm really disappointed:( the nails looked nice but I have problem with my thumb on my foot since I've been there.tha nail grows into the skin.
Julie Fluster
1 Dec 2016
REPORT
They've always done a great job + treat me well ~ have been coming here about 2 years!
Catherine N.
5 Nov 2016
REPORT
best place to get your mani-pedi services done. the staffs here all friendly and talented. will definitely come back!
Margo W.
3 Nov 2016
REPORT
Amazing service! Rosie and staff are very attentive and pay attention to detail.Good prices, under new management. I will be back.
Juliana K.
20 Oct 2016
REPORT
Love this place! It is under new management and has great customer service! Rosie won't let you leave until you are 100% satisfied...and GREAT pricing!
Megan S.
25 Sep 2016
REPORT
Hidden Gem! The customer service here is fantastic! The new owner knows what she's doing, and they have great prices. I am pretty picky when it comes to nails and this place is amazing. Definitely rec... Read More
Hidden Gem! The customer service here is fantastic! The new owner knows what she's doing, and they have great prices. I am pretty picky when it comes to nails and this place is amazing. Definitely recommend this friendly salon! Read Less
Cheryl S.
9 Sep 2016
REPORT
EXCELLENT customer service, all around clean, more parking in the rear, no extra charge for shaping the nail, and they offer free water, wi-fi and Television. They have great prices, they offer other... Read More
EXCELLENT customer service, all around clean, more parking in the rear, no extra charge for shaping the nail, and they offer free water, wi-fi and Television. They have great prices, they offer other services but they are not pushy. I definitely recommend this spot. Charley is awesome! Read Less
Meghan D.
24 Aug 2016
REPORT
Please don't come here, unless you feel like getting tortured. My friend and I both went home bloodied. The tech cut my friends toe nails so short she took off and left! Her poor toes were bleeding. I... Read More
Please don't come here, unless you feel like getting tortured. My friend and I both went home bloodied. The tech cut my friends toe nails so short she took off and left! Her poor toes were bleeding. I had a cracked nail and he didn't bother to put a new acrilyc on, so when he was filing that nail it SPLIT all the way down to my real nail and tore it almost completely off. Even then he still didn't fix it! Just slapped more acrilyc on!! The prices may be nice but the pain isn't worth it. Read Less
Katie L.
2 Mar 2016
REPORT
It's the worst nail salon ever! My nails are already looking a mess and it's only been a week! They over charged me!!!! First they told me 29 for acrylic and my toes plus I got gems that was a 5$ char... Read More
It's the worst nail salon ever! My nails are already looking a mess and it's only been a week! They over charged me!!!! First they told me 29 for acrylic and my toes plus I got gems that was a 5$ charge so it should of been 34$ they charged me 45!! This place is a scam and the worst nail salon ever! Please do your self a favor and go spend your money else where! Read Less
Nessa A.
18 Jan 2016
REPORT
By far the worst nail shop on earth. Terrible customer service, they are so RUDE This was the worst nail experience in my life, they are so aggressive and not gentle at all. By the end of my visit my ... Read More
By far the worst nail shop on earth. Terrible customer service, they are so RUDE This was the worst nail experience in my life, they are so aggressive and not gentle at all. By the end of my visit my nails were lumpy, crooked, messy, and had hairs stuck in the nail polish because it was nearly 100 years old, they look so messy and unfinished. I am fully disgusted with their service. I will never in my lifetime go back. Throughout when they were filing my nails they cut me several times and i told them to be more careful, but they didn't listen. Their main goal is to just finish the nails quickly and get paid. After i told them everything that was wrong with my nails they refused to fix my nails & asked to pay them the full price. I hope this nail shop soon closes down because of how horrible their customer service is. I am not the only customer that is unsatisfied with their service. Read Less
Ly N.
1 Jan 2016
REPORT
This nails salon has been transferred under new ownership. The new owner Ms Tu is a very nice & talented nail artist. I have been her loyal customer for years when she was working down in Mission Viej... Read More
This nails salon has been transferred under new ownership. The new owner Ms Tu is a very nice & talented nail artist. I have been her loyal customer for years when she was working down in Mission Viejo & now follow her here to her new place. Nothing falls short with Tu, from service to quality, and for such cheap price, there is really nothing to complain about. I already knew I would be a regular at Jovial Nails! Read Less
Nyla B.
8 Oct 2015
REPORT
I've been here a few times because it's so close to my house but every time the same lady with the same BAD attitude is there and honestly makes me wish I had never gone. Prices are cheap is the only ... Read More
I've been here a few times because it's so close to my house but every time the same lady with the same BAD attitude is there and honestly makes me wish I had never gone. Prices are cheap is the only reason why but you get what you pay for and I was in the middle of getting my nails done when a mother walked in with her daughter who had just gotten her nails done and was threatening to have them shut down because her nail wouldn't stop bleeding and was badly infected! Last straw, I will not return!! Read Less
Taylor C.
13 Mar 2015
REPORT
It his is my go to nail salon they can get busy buts it's defiantly worth the wait. Their spa pedicure is the best I have ever had they spend so much time massaging you and making sure your nails are ... Read More
It his is my go to nail salon they can get busy buts it's defiantly worth the wait. Their spa pedicure is the best I have ever had they spend so much time massaging you and making sure your nails are filed perfectly. When I saw the other reviews I was surprised I have been coming here for sometime and have never left unhappy! Their is a small language barrier and that may be while people think they come off rude but I promise everyone who works here is as sweet as can be!! Read Less
Angie V.
15 Feb 2015
REPORT
HORRIBLE place! The ladies are so rude. People walk in and don't even get greeted. Oh man but the owner Kelly is by far the worse one in that place. She's extremely rude dawgs you the whole time you'r... Read More
HORRIBLE place! The ladies are so rude. People walk in and don't even get greeted. Oh man but the owner Kelly is by far the worse one in that place. She's extremely rude dawgs you the whole time you're there. Always in a cranky mood. I've had way to many horrible experiences that I'm never going back. Hope this place shuts down because of their horrible customer service. Read Less
Loan D.
13 Sep 2014
REPORT
I came here because I just happened to be in the area. I noticed that their pedicures were only $12 so I decided to give it a try. I walked in and the place was very small. No one greeted me or tried ... Read More
I came here because I just happened to be in the area. I noticed that their pedicures were only $12 so I decided to give it a try. I walked in and the place was very small. No one greeted me or tried to help. I asked them how much the gel pedicures were and she answered with a lot of attitude. I told her ill just do a regular spa pedi. She told me to pick out a color and I found one I liked. I picked it up to shake the bottle and the cap flew off. When I tried putting the cap back on the bottle slipped and fell. It broke and Polish was all over the ground. Although, I don't look Vietnamese I can speak and understand fluently. And the entire time this situation was going on they were just talking shit about me. The fat lady who was the boss was the worst. She didn't even want to do my pedicure because I broke the bottle and instructed the older lady to give me a broken chair. The boss kept trying to get her employees to make more money off of their clients. She kept asking them if they wanted flowers over and over again. The old lady who helped me became nicer after I told her I wanted to do the deluxe pedicure which was $20. The deluxe was supposed to come with a footmask, lotion massage, and cooling gel. I never got the lotion massage or any massage for that matter. I still tipped her $5. Although the pedi was cheap idk if I'll be back. Read Less
Sue Len L.
4 Sep 2014
REPORT
I have wasted $12.00+tip to get my brows waxed and my nails polished/painted. I decided to give their business a try b/c the other nail place I usually go to has a lot of people, and since I don't nee... Read More
I have wasted $12.00+tip to get my brows waxed and my nails polished/painted. I decided to give their business a try b/c the other nail place I usually go to has a lot of people, and since I don't need a full mani-pedi anyways, I thought this place deserve a try. But this place is a disappointment. The lady doesn't know how to shape my eyebrows --- okay given the fact that mine is quite challenging than usual, they still should know how to shape it, and not just wax the scattered hairs around it. For the nail painting, I always bring my own nail polish, and this lady treated it like it doesn't have value!! she spilled it all over the rim, and the sad part is I could have done the nail polishing myself with the same result. Read Less
Rosy S.
13 Jun 2014
REPORT
This place was horrible!!! They took 3 hrs just to finish my manicure and pedicure! They were so unprofessional! They had only cleaned and cut my feet when more costumes came in. All they had to do wa... Read More
This place was horrible!!! They took 3 hrs just to finish my manicure and pedicure! They were so unprofessional! They had only cleaned and cut my feet when more costumes came in. All they had to do was paint my toe nails and that was it, but they had me move from the pedicure chair to the waiting chairs so that the new costumers could take a seat! Then they started working on my nails. The lady kept burning me with the filer and grabbing my hands roughly. She didn't even cut my nails before gluing on the fake nails. She also didn't cut them equally to one another. After she was done my skin was glued to my nails and it hurt! At this time my toes were still not painted! Everything was messy and gross! I wanted to go back so they could fix it but I rather never step foot there again! Read Less
Brittany C.
7 Aug 2013
REPORT
Crap job for acrylics but nice pedicure for only $12 won't come back meh
Jane A.
6 Apr 2013
REPORT
SHE CUT ME 3 TIMES! I only have 10 toes and she cut 3 of them to the point where they bled. That's a 30% fail rate. The only reason I gave them that extra star is because they are really cheap. It may... Read More
SHE CUT ME 3 TIMES! I only have 10 toes and she cut 3 of them to the point where they bled. That's a 30% fail rate. The only reason I gave them that extra star is because they are really cheap. It may have just been a bad nail tech. I will never get my toes done there again. Because they're so cheap, I'll try them one more time but I will get a manicure, not pedicure, and I'll get it done by someone else. Read Less
They literally cut me more than 5 times....NOT joking! Horrible place! Trust me, you don't EVER wanna go there! Big waste of time
Whittney Clark
19 Apr 2018
REPORT
☆☆☆☆☆
REPORT
My friend suggested we come here because you can get a manicure and pedicure for $20. Gel however, was $10 or $15 more and they charge and extra $1 if you use your card-which is fine, still a decent p... Read More
My friend suggested we come here because you can get a manicure and pedicure for $20. Gel however, was $10 or $15 more and they charge and extra $1 if you use your card-which is fine, still a decent price. When I went in there was a very long wait and I had dinner plans so I left with my friend and came back after to get my car. The door was still open way after closing and they were kind enough to do our manicure and pedicure and still did a great job with no rush. Very kind staff. The place is a little small and ive been to other places that have more luxury feel but jovial is cheaper and my nails look just as good! Read Less
James H.
15 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I am a long-time customer of this place for pedicures. Today i honored my 9 AM appointment and Cindy was the only person in the store.The sign on the store advertises a pedicure for $13.00 and this i... Read More
I am a long-time customer of this place for pedicures. Today i honored my 9 AM appointment and Cindy was the only person in the store.The sign on the store advertises a pedicure for $13.00 and this is what I have been paying.After a very brief "pedicure," Cindy told me the cost was $14.00 because I used one of their new chairs! I told her that it is not noted on their list that sitting in a new chair carries an extra $1.00! She said, "Sorry," and so I left her a $1.00 less tip. This was after she badgered me constantly about extra services, which I denied.Talked to Kim the manager and she told me that she checked with Cindy and I only paid $13.00!! I told her I would never return unless she rids the establishment of dishonest employees.So....BEFORE you sit down, make sure you agree to the price and make it clear you do not want extra services.Very disappointed in this experience. Are they that desparate for $$$? Read Less
Janet D.
13 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Kim is amazing! So glad I tried this place! She's the new manager and has the best attention to detail. Did a full set extra long with almond shape and all of my nails were perfectly symmetrical same ... Read More
Kim is amazing! So glad I tried this place! She's the new manager and has the best attention to detail. Did a full set extra long with almond shape and all of my nails were perfectly symmetrical same length and same shape. This place is in the same shopping center as the 99 cent store. All of the bad reviews are from when it was under the old management and do not pertain to the new staff. Very glad I ignored the stars and checked the review dates. This place is wonderful, affordable and does a great job. Thank you Kim! I'll be making all of my appointments with her from now on! Read Less
Invisible Citizen
25 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Absolute worst nail salon I've ever ever been to!!! The lady put SO much acrylic on top I had to spend an extra 40 minutes for her to file down to natural looking that I had requested before she even ... Read More
Absolute worst nail salon I've ever ever been to!!! The lady put SO much acrylic on top I had to spend an extra 40 minutes for her to file down to natural looking that I had requested before she even started. Not smooth nails at all, I actually left without my nails being done AND they STILL charged me full price!!! Read Less
Yuri Luna
3 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Rosie does the best. Never had a problem with my nails. Love this place
Rita B.
28 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Linda, Annie and Van always give me a great gel manicure and pedicure. I have been coming to Jovial Nails and Spa for a couple of years. They also have other services like waxing and eyelash extensio... Read More
Linda, Annie and Van always give me a great gel manicure and pedicure. I have been coming to Jovial Nails and Spa for a couple of years. They also have other services like waxing and eyelash extensions. They are very friendly and professional and best of all their prices are very reasonable. Read Less
Jessica Cortez
23 Feb 2017
REPORT
☆☆☆☆☆
REPORT
This place is horrible stay away their work is pricey and their quality is really bad. They gave me a price through the phone and then double the price once they were done my gel nails chipped 30 min ... Read More
This place is horrible stay away their work is pricey and their quality is really bad. They gave me a price through the phone and then double the price once they were done my gel nails chipped 30 min after ! Read Less
Vikki M.
5 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I went in here when I was visiting with my niece I think they did a good job and I also think they could be a great salon however, they try to scam you I wanted the 19.99 package of Mani-pedi and then... Read More
I went in here when I was visiting with my niece I think they did a good job and I also think they could be a great salon however, they try to scam you I wanted the 19.99 package of Mani-pedi and then they shove a piece of paper in your face in the middle of pedi which one and then charge you $25 more without telling you that's a more expensive option it's very underhanded Certainly not good business! I was a manicurist many years ago and I would have never never done this to someone if they wised up and quit tricking people they could do well....pls be careful Read Less
Tiffany H.
5 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Prices are cheap here and they have done an ok job 1 out of the 3 times I've been there. This most recent time I brought a friend and his daughter. They both got pedicures, the $13 pedicures. At the e... Read More
Prices are cheap here and they have done an ok job 1 out of the 3 times I've been there. This most recent time I brought a friend and his daughter. They both got pedicures, the $13 pedicures. At the end they told my friend the total was $38. While they were doing his daughter's pedicure they talked her into the $25 package without consulting with the parent. This is not right! This is taking advantage! Also the man that painted my nails painted so thick and with a very cheap polish, that it took over 30 minutes until they said they were dry. Come to find out my nails were not even close to dry as I went to the bathroom and while I was pulling up my pants all of my nails smudged. I had her remove the nail polish and I refused to pay for the manicure. I also did not allow my friend to spend $25 for his daughter's pedicure, as his permission was not asked before they proceeded. Like I said the prices are good but I am not sure that I will continue to go here. I would rather pay a little more, not be scammed, and have better products used on me. Read Less
alicia enriquez
11 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I went in for a gel mani and pedicure. Great pricing, fabulous services and the sweetest technicians. Finally found my nail place!!
Lalli Alvarez
4 Jan 2017
REPORT
☆☆☆☆☆
REPORT
my nails were good the shape just the nail polish they used was a bit old made my nails look very lumpy.
Daniela Z.
13 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I'm really disappointed:( the nails looked nice but I have problem with my thumb on my foot since I've been there.tha nail grows into the skin.
Julie Fluster
1 Dec 2016
REPORT
☆☆☆☆☆
REPORT
They've always done a great job + treat me well ~ have been coming here about 2 years!
Catherine N.
5 Nov 2016
REPORT
☆☆☆☆☆
REPORT
best place to get your mani-pedi services done. the staffs here all friendly and talented. will definitely come back!
Margo W.
3 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Amazing service! Rosie and staff are very attentive and pay attention to detail.Good prices, under new management. I will be back.
Juliana K.
20 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Love this place! It is under new management and has great customer service! Rosie won't let you leave until you are 100% satisfied...and GREAT pricing!
Megan S.
25 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Hidden Gem! The customer service here is fantastic! The new owner knows what she's doing, and they have great prices. I am pretty picky when it comes to nails and this place is amazing. Definitely rec... Read More
Hidden Gem! The customer service here is fantastic! The new owner knows what she's doing, and they have great prices. I am pretty picky when it comes to nails and this place is amazing. Definitely recommend this friendly salon! Read Less
Cheryl S.
9 Sep 2016
REPORT
☆☆☆☆☆
REPORT
EXCELLENT customer service, all around clean, more parking in the rear, no extra charge for shaping the nail, and they offer free water, wi-fi and Television. They have great prices, they offer other... Read More
EXCELLENT customer service, all around clean, more parking in the rear, no extra charge for shaping the nail, and they offer free water, wi-fi and Television. They have great prices, they offer other services but they are not pushy. I definitely recommend this spot. Charley is awesome! Read Less
Meghan D.
24 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Please don't come here, unless you feel like getting tortured. My friend and I both went home bloodied. The tech cut my friends toe nails so short she took off and left! Her poor toes were bleeding. I... Read More
Please don't come here, unless you feel like getting tortured. My friend and I both went home bloodied. The tech cut my friends toe nails so short she took off and left! Her poor toes were bleeding. I had a cracked nail and he didn't bother to put a new acrilyc on, so when he was filing that nail it SPLIT all the way down to my real nail and tore it almost completely off. Even then he still didn't fix it! Just slapped more acrilyc on!! The prices may be nice but the pain isn't worth it. Read Less
Katie L.
2 Mar 2016
REPORT
☆☆☆☆☆
REPORT
It's the worst nail salon ever! My nails are already looking a mess and it's only been a week! They over charged me!!!! First they told me 29 for acrylic and my toes plus I got gems that was a 5$ char... Read More
It's the worst nail salon ever! My nails are already looking a mess and it's only been a week! They over charged me!!!! First they told me 29 for acrylic and my toes plus I got gems that was a 5$ charge so it should of been 34$ they charged me 45!! This place is a scam and the worst nail salon ever! Please do your self a favor and go spend your money else where! Read Less
Nessa A.
18 Jan 2016
REPORT
☆☆☆☆☆
REPORT
By far the worst nail shop on earth. Terrible customer service, they are so RUDE This was the worst nail experience in my life, they are so aggressive and not gentle at all. By the end of my visit my ... Read More
By far the worst nail shop on earth. Terrible customer service, they are so RUDE This was the worst nail experience in my life, they are so aggressive and not gentle at all. By the end of my visit my nails were lumpy, crooked, messy, and had hairs stuck in the nail polish because it was nearly 100 years old, they look so messy and unfinished. I am fully disgusted with their service. I will never in my lifetime go back. Throughout when they were filing my nails they cut me several times and i told them to be more careful, but they didn't listen. Their main goal is to just finish the nails quickly and get paid. After i told them everything that was wrong with my nails they refused to fix my nails & asked to pay them the full price. I hope this nail shop soon closes down because of how horrible their customer service is. I am not the only customer that is unsatisfied with their service. Read Less
Ly N.
1 Jan 2016
REPORT
☆☆☆☆☆
REPORT
This nails salon has been transferred under new ownership. The new owner Ms Tu is a very nice & talented nail artist. I have been her loyal customer for years when she was working down in Mission Viej... Read More
This nails salon has been transferred under new ownership. The new owner Ms Tu is a very nice & talented nail artist. I have been her loyal customer for years when she was working down in Mission Viejo & now follow her here to her new place. Nothing falls short with Tu, from service to quality, and for such cheap price, there is really nothing to complain about. I already knew I would be a regular at Jovial Nails! Read Less
Nyla B.
8 Oct 2015
REPORT
☆☆☆☆☆
REPORT
I've been here a few times because it's so close to my house but every time the same lady with the same BAD attitude is there and honestly makes me wish I had never gone. Prices are cheap is the only ... Read More
I've been here a few times because it's so close to my house but every time the same lady with the same BAD attitude is there and honestly makes me wish I had never gone. Prices are cheap is the only reason why but you get what you pay for and I was in the middle of getting my nails done when a mother walked in with her daughter who had just gotten her nails done and was threatening to have them shut down because her nail wouldn't stop bleeding and was badly infected! Last straw, I will not return!! Read Less
Taylor C.
13 Mar 2015
REPORT
☆☆☆☆☆
REPORT
It his is my go to nail salon they can get busy buts it's defiantly worth the wait. Their spa pedicure is the best I have ever had they spend so much time massaging you and making sure your nails are ... Read More
It his is my go to nail salon they can get busy buts it's defiantly worth the wait. Their spa pedicure is the best I have ever had they spend so much time massaging you and making sure your nails are filed perfectly. When I saw the other reviews I was surprised I have been coming here for sometime and have never left unhappy! Their is a small language barrier and that may be while people think they come off rude but I promise everyone who works here is as sweet as can be!! Read Less
Angie V.
15 Feb 2015
REPORT
☆☆☆☆☆
REPORT
HORRIBLE place! The ladies are so rude. People walk in and don't even get greeted. Oh man but the owner Kelly is by far the worse one in that place. She's extremely rude dawgs you the whole time you'r... Read More
HORRIBLE place! The ladies are so rude. People walk in and don't even get greeted. Oh man but the owner Kelly is by far the worse one in that place. She's extremely rude dawgs you the whole time you're there. Always in a cranky mood. I've had way to many horrible experiences that I'm never going back. Hope this place shuts down because of their horrible customer service. Read Less
Loan D.
13 Sep 2014
REPORT
☆☆☆☆☆
REPORT
I came here because I just happened to be in the area. I noticed that their pedicures were only $12 so I decided to give it a try. I walked in and the place was very small. No one greeted me or tried ... Read More
I came here because I just happened to be in the area. I noticed that their pedicures were only $12 so I decided to give it a try. I walked in and the place was very small. No one greeted me or tried to help. I asked them how much the gel pedicures were and she answered with a lot of attitude. I told her ill just do a regular spa pedi. She told me to pick out a color and I found one I liked. I picked it up to shake the bottle and the cap flew off. When I tried putting the cap back on the bottle slipped and fell. It broke and Polish was all over the ground. Although, I don't look Vietnamese I can speak and understand fluently. And the entire time this situation was going on they were just talking shit about me. The fat lady who was the boss was the worst. She didn't even want to do my pedicure because I broke the bottle and instructed the older lady to give me a broken chair. The boss kept trying to get her employees to make more money off of their clients. She kept asking them if they wanted flowers over and over again. The old lady who helped me became nicer after I told her I wanted to do the deluxe pedicure which was $20. The deluxe was supposed to come with a footmask, lotion massage, and cooling gel. I never got the lotion massage or any massage for that matter. I still tipped her $5. Although the pedi was cheap idk if I'll be back. Read Less
Sue Len L.
4 Sep 2014
REPORT
☆☆☆☆☆
REPORT
I have wasted $12.00+tip to get my brows waxed and my nails polished/painted. I decided to give their business a try b/c the other nail place I usually go to has a lot of people, and since I don't nee... Read More
I have wasted $12.00+tip to get my brows waxed and my nails polished/painted. I decided to give their business a try b/c the other nail place I usually go to has a lot of people, and since I don't need a full mani-pedi anyways, I thought this place deserve a try. But this place is a disappointment. The lady doesn't know how to shape my eyebrows --- okay given the fact that mine is quite challenging than usual, they still should know how to shape it, and not just wax the scattered hairs around it. For the nail painting, I always bring my own nail polish, and this lady treated it like it doesn't have value!! she spilled it all over the rim, and the sad part is I could have done the nail polishing myself with the same result. Read Less
Rosy S.
13 Jun 2014
REPORT
☆☆☆☆☆
REPORT
This place was horrible!!! They took 3 hrs just to finish my manicure and pedicure! They were so unprofessional! They had only cleaned and cut my feet when more costumes came in. All they had to do wa... Read More
This place was horrible!!! They took 3 hrs just to finish my manicure and pedicure! They were so unprofessional! They had only cleaned and cut my feet when more costumes came in. All they had to do was paint my toe nails and that was it, but they had me move from the pedicure chair to the waiting chairs so that the new costumers could take a seat! Then they started working on my nails. The lady kept burning me with the filer and grabbing my hands roughly. She didn't even cut my nails before gluing on the fake nails. She also didn't cut them equally to one another. After she was done my skin was glued to my nails and it hurt! At this time my toes were still not painted! Everything was messy and gross! I wanted to go back so they could fix it but I rather never step foot there again! Read Less
Brittany C.
7 Aug 2013
REPORT
☆☆☆☆☆
REPORT
Crap job for acrylics but nice pedicure for only $12 won't come back meh
Jane A.
6 Apr 2013
REPORT
☆☆☆☆☆
REPORT
SHE CUT ME 3 TIMES! I only have 10 toes and she cut 3 of them to the point where they bled. That's a 30% fail rate. The only reason I gave them that extra star is because they are really cheap. It may... Read More
SHE CUT ME 3 TIMES! I only have 10 toes and she cut 3 of them to the point where they bled. That's a 30% fail rate. The only reason I gave them that extra star is because they are really cheap. It may have just been a bad nail tech. I will never get my toes done there again. Because they're so cheap, I'll try them one more time but I will get a manicure, not pedicure, and I'll get it done by someone else. Read Less