I really wanted and expected to love this place... tonight I was unfortunately let down. Upon my arrival, I was pleasantly surprised by a 20% off sign on the door, a 2nd behind the good reviews and cl... Read More
I really wanted and expected to love this place... tonight I was unfortunately let down. Upon my arrival, I was pleasantly surprised by a 20% off sign on the door, a 2nd behind the good reviews and close proximity, needless to say I was excited! (The 20% by the way is only if you get a combination of pedi + mani.)I needed a pedi and a set of acrylics, as mine were all casualties of my move the past week!To continue, I had two ladies working on my nails. Let me start by saying my right away the ladies were constantly laughing, and the lady doing my nails answers her phone! These are my two pet peeves, I will never understand how a nail business would approve of such behavior.. Moving on, pedicurist did all that was listed, except the 5 minute massage.. it was maybe 1.5 minutes. Immediately following the short-cut of a massage, she says, "Add 10 min?"..No thank you! How about add the 3.5 minutes I'm paying for? Additionally, she then says after painting my nails, and wiping of a huge smudge she made on my toe, "add christmas tree?" Goodness woman, if you really wanted to sell so much i would work un meeting your basics in customer service! To end that, all in all my pedicure came out ok. Now the area where I was MOST disappointed was the overall result of my acrylics. First, she accidentally got glue all over my thumb while gluing it on. Next, she not only filed and cut them uneven, she did two layers of the powder, which made my nails extremely thick! 3rd, my middle finger nail was uneven I had to point it out as I really tried to overlook it as I thought maybe it would even out as time went on, or maybe she would notice it, but she hadn't... even when I brought it to her attention she still didn't seem to notice.. that is concerning to say the least, as this was a very obvious mistake... To end my experience, I had to ask her to remove the very large amount of dried glue from my thumb, so unsettling I even had to ask... Also, the gel polish job is just terrible.. Will I be back, not a chance, I work in the customer service industry, and I have for years.. so I not only didn't raise a fit, but I still tipped well, I would rather go home and leave my experience to warn others of the inaccurate star rating of this establishment.. I'm posting pictures of my results to show the unevenness, paint job on the skin, and hopefully you can see the overly-thickness. Read Less