My girlfriend comes here for past year, and I sometimes tag along for a pedicure. First, the staff is extremely rude and they are always speaking vietnamese with each other. That is VERY UNPROFESSIONA... Read More
My girlfriend comes here for past year, and I sometimes tag along for a pedicure. First, the staff is extremely rude and they are always speaking vietnamese with each other. That is VERY UNPROFESSIONAL in a workplace to speak a different language. Second, my girlfriend a few months ago got her nails done and used that special gel which is the most expensive one for the nails. After a couple days the color started changing in some parts, and fading in others. She had paid around 40-50bucks. She went back, they said they wouldnt charge her over the phone to fix it up, when she went, they argued and threatened to call the police that she needed to pay again. Wow. Such an embarrassing business. Something like this, if said that it would be free, then it should be free, not threaten to call police. Anyways, my girlfriend always has to come back a few days after getting her nails done cause many times they wont shape the fake nail thing evenly to the other ones. She again, always calls before time asking if they will do it for free, and they always say Yes. But once she goes in, they always end up charging her.... for the one nail. Not courteous at all, they will charge you a $1 or $2 instead of just doing it for free. Last time she went, she chipped her nail a few days after getting them done. She called saying she was going to come in to get it fixed, and she was told it would be for free. Then when she was done they charged her $5. You never know what to expect when leaving here.Lastly, everytime I ask for a Pedicure for myself, they won't tell you what is, or is not, included in the Pedicure Option I choose, so during the pedicure they will ask me if I want, or don't want something, but wont say if its an extra cost. A $22 pedicure once turned into $32 without having told me that some of the things they asked me cost extra. That's tricking a customer. They do this every time.Wont be returning here. Dont recommend this place to anyone. Bad business. And stop speaking vietnamese infront of your customers. It is Rude and unprofessional. Read Less