As always William does the best job I've ever had. This man knows what he's doing. The fact that he's always booked should tell you a lot about his work. If you get an appointment it would be wise of you not to break it as he is always BOOKED and BUSY. Keep up the good work William! I'm always beyond satisfied with his work! Read Less

I had such high hopes for William, but unfortunately I was left disappointed. I called Thursday afternoon to request a nail appointment, I was able to reach William by phone and he instructed me to text him my name and when I'd be available, and he would get back to me. Well, I did and then waited 4 days completely unanswered, I don't know why I've run into and keep running into so many business owners like this out in Concord, but it's common and it's frustrating. Unorganized and incapable businesses hurt the customer, not help them. Sad to leave this but I shouldn't be treated like that and wouldn't be treated like that if there was responsible and reliable staff instead of one whom doesn't respond to clients. Read Less

I had such high hopes for William, but unfortunately I was left disappointed. I called Thursday afternoon to request a nail appointment, I was able to reach William by phone and he instructed me to text him my name and when I'd be available, and he would get back to me. Well, I did and then waited 4 days completely unanswered, true professional business owners contact the client within 48 hours with at least an "I've received your request, I"ll contact you when I am able" This guy leaves me in silence for nearly a week (in business days) I don't know why I've run into and keep running into so many business owners like this out in Concord, but it's common and it's frustrating. Unorganized and incapable businesses hurt the customer, not help them. Sad to leave this but I shouldn't be treated like that and wouldn't be treated like that if there was responsible and reliable staff instead of one whom doesn't respond to clients.Also, fake accounts are being created to act as damage control for Williams nails, if you dare leave less than 5  Star he has the trolls do the damage control. I'm done with this business and it's harassment, I have Pictures of All the fake accounts and also steals photos from other pages to slander other businesses. Careful people, there are even Trolls on Yelp!I feel a city complaint is necessary at this point, he's very aggressive with fake profiles on Yelp claiming he's amazing and my review is because I'm mad lol I have reason to be, this business owner doesn't operate his business well. Read Less

Didn't have an appointment, but Le was able to accommodate me with a quick pedicure. literally and figuratively.. Although it was a split second pedicure, my  feet were happy, they were long overdue for some loving!I like the fact that they use individual feet bath wraps for sanitary purposes  as well as individual bags for the feet waxing. My overall experience was good and look forward to making an appointment and seeing how much better they do!Review 2016 #27 out of 100 Read Less

William is fabulous! I brought a picture of what I wanted and he delivered a better version.  There is something to be said about an individual who's interpretation of what you want is better than what you brought them. He is fast, efficient and his work is the best around. I've read reviews of and experienced, first hand, the work of other shops in town - nowhere else compares. Expect to schedule your appointment one week in advance. Read Less

Best experience I've had getting my nails done. I went in to get fake nails that I wasn't a fan of and could no longer deal with them at work, taken off and William did an amazing job with the mess that it was. While he had me soaking the nails in acetone, he put on a funny gag/prank video on his tablet for me to sit back and relax while I waited. One the fake ones were off, he did an even more amazing job with my shellac manicure following. He is funny and talks to you while getting your nails done. I highly recommend him and will be coming back for sure! Read Less