This place was good the first 2 times I went but today that changed, call ahead of time Steve answered and said it was ok to come in. I usually get a fillAnd a pedicure with design plus I always tip so I usually walk out spending over 100 dollars easy. When I came in I asked Steve to tell my toe nail tech not to use the drill because it thins my nails out very bad. So they said it willTake longer to take gel off (witch was fine) I set there for another 45 minuets first thing the nail lady does is grabs the drill and go to town, my toenail split and when I said no drill please, the nail tech speaks her language and Steve gets up upset, he came straight over and says " last shop damaged nail" the last shop was their shop and before then I went without a pedicure for 5 whole months  "I told him I just don't want them using the drill" he proceeds to raise his voice at me then says he's not going to argue I can leave.. The point of this is, I'm never rude to anyone and he treated me so rude the whole nail shop reacted to him everyone in the shop spoke up to him. These nail techs don't understand everyone is not uneducated i went to beauty schools so I know what should and shouldn't be done he was mad at the factOf I know my shit when it comes to Cosmetology and I may to give the health department a call. I've never walked out a nail shop in tears in life I felt attacked Read Less

I've been going here since I was 15 and this passed weekend was the last time for me. I go in, no wait, they  get right to me...great. All I did different was ask for them to get the jam from socks out from my toes LIKE YOUR SUPPOSED TO...today is Sunday and my toes are pussing out from under neath and I can barely walk. I don't know what she did but now my toes are infected and I'm in pain so be careful when you go to them. Read Less

First time visit wait wasn't bad. Enjoyed watching Netflix while waiting. Workers are great and polite. I like the fact you don't need an appt and there is a list of customers they work from.  No appointments are taken and you could take a chance on request of a certain employee but it's dependent on the load of people. Read Less

Great experience at Blue Ash Nails today. I was indecisive and they helped Me pick a great color and some sparkle for New Years. I love this place. Everyone is friendly and i never have to wait. Great Management!!! Read Less

I love this nail salon! The staff is very friendly and attentive. I’ve never had to wait to get service and I’ve never had any problems. I’ve been going to get pedicures during my lunch break every month for about a year now. It’s nice going back into work pampered and relaxed—a perfect stress reliever! I also got acrylic nails for my moms wedding in October. It was so nice having perfect nails everyday that I’ve been going back every two weeks to get them filled.... The owner is extremely nice and always makes sure you’re completely happy with the results. I would definitely recommend this place. See More Read Less

Brandon and Jameila are the best! This is the only nail salon I go to and their excellent service brings me back every time. They really work hard and are always friendly. My family always comes here when they visit from out of town and say it always the best pedicure ever and they always look forward to it! Great job Blue Ash Nails, we think you are the best around! Read Less

I am a regular customer at Blue Ash Nails for the past 3 years. I appreciate how they know my name and treat my daughter and I with kindness each time we are in. I am always happy with the quality of the service - they don’t cut corners. If I ever do have a problem with a chipped nail, they are very happy to make it right. I recommend you check it out! Read Less

I have had acrylic nails on and off for a couple years now. Blue Ash Nails does an excellent job at keeping them looking nice. Plus, if any cracks or chips do happen, they are normally fixed free of charge. Everyone is friendly here and they really make sure your nails look the best which is why I continue to come back.Read Less

I’ve been a customer since 2008 and absolutely love it!!! They have the best selection of SNS powder around. If I mess up my nail or it chips, breaks, etc they always fix it for free. I definitely recommend stopping in! Read Less

I am a happy Blue Ash Nails customer, four years strong! I usually do gel nails, occasionally acrylics. Their work is phenomenal, they're efficient, they always find a way to squeeze me in when I walk in without an appointment (key for so many of us busy moms), and they are so warm and friendly. I wouldn't go anywhere else! Read Less

I’ve been coming to Blue Ash Nails for several years for acrylic nails and recently gel manicures. It doesn’t matter the nail tech I get, I am always treated with the same courtesy and respect. They are all professional, and very good at their craft. They’re very nice and welcoming here, and remember all their regular customers by name. I’m always greeted by my name every time I walk in. It’s never taken longer than an hour (at the most!) even on the busiest of days. My nails... are always beautiful and hold up great until my next appointment. Their price point is more than fair for the quality of service they provide and I highly recommend them to anyone and everyone! The owner is especially kind and is happy to help and answer any questions. I’ve been to other nail places as I’ve been getting my nails done for a long time and none of them stack up to here. I am a bridal makeup artist and my hands are often in my client’s professional photos (see example in comments), and so I HAVE to have my nails on point. I’d trust no one else to keep my hands looking photo ready at all times! Thanks Blue Ash Nails!!! See More Read Less

This use to be my go to nail salon, the last time I went which was to get my nails done for my wedding! I asked for a design to be done to match my cake and a new guy working there said they don’t do designs I’ve been there many times and gotten designs which is exactly what I told him so he went and asked his manager and said ya we don’t do that anymore. What kind of nail salon doesn’t do designs ?!?! And then to make matters worse the guy doing my nails did not understand that even though I wanted acrylics I did NOT want them long as I have two small children and despite being told countless times I wanted them shorter there still to long and the amount of time it took just for me to get my toes and halfway thru my full set my aunt who was with me wasn’t even done getting a gel manicure. I won’t be going back. Read Less

Family owned... genuine people ...i love them they're like family been coming here for 8 years they are closed on Tuesdays just f.y.I but the best service so welcoming and relaxing environment and I have been to salons all over California Read Less

This place was awsome and affordable. This was my first time her and I couldn't complain. I went early in the morning and guest kept on coming in. The prices on all their service very affordable.I went in for acrylic gel with one finger design for 40 bucks. They did an awsome job. I recommend this place Read Less

Arrived and waited about and hour or more for my sister to get her nails done. Once she was called to come up to the chair she still waited an extra 10-20, then she was finally seated in her main chair. I'm assuming it took so long due to not having an appointment. However, the nail tech did an AMAZING job on the full set acrylic nails in a single color. My sister said they didn't hurt and she had a great experience. The set ended up costing $40, which isn't bad at all. Overall great place, definitely coming back. I just hope I don't wait that long prior to getting a set. Read Less

I love this place! I normally only get pedicures and eyebrow waxes (which are always on point), but I've gotten gel manicures here too and they are the best! I'm not really good at switching up my nail polish, so I tend to let it chip most of the way off before I remove the rest. With the gel manicures I've had here, they almost always grow out before they chip off. I couldn't believe how long they've lasted! Pedicures are always great and they don't give you grief if you bring in your own colors. Prices are very fair, especially for the awesome job they do. I have had a few times that I've had to wait, but other than that, the service is great! Read Less

I walk in and ask how long the wait for a fill is and the man who greeted me said a very long time, you'll probably have to come tomorrow. As I'm getting into my car he turns the open sign to closed and turns off the open sign. Mind you the business hours show open until 7, it is not even 6. HORRIBLE customer service, very rude. First time walking in, definitely the last time walking out. Read Less

I'm very picky and I always love my nails when I leave. The nails don't lift and have a beautiful natural shape .... Great customer service. I drive across town and I'll wait if I need to. I won't go anywhere else. Read Less

i came here to get my nails fixed which sophia had horribly did. i thought ok stuff happens ill give them a second chance. nope they refused to help me. they have horrible customer service. i do not recommend anyone coming here. i will be calling state board, im sure this place isnt as clean as it should be. i will continue to post reviews on how horrible the customer service is here. next time fix your mistakes and help your customers out! Read Less

Popular place because of cheap prices but always very busy. Quoted wait times are unrealistic because they don't want you to walk out. They told me 10 minutes. It took 40 minutes before I was seated for a pedicure. I soaked for 10 minutes, to the point where I had to remove my feet from the water because they turned into raisins. Finally, I put my dripping wet feet into my sandals and walked out. I don't mind waiting, but when you set up unrealistic expectations, it's extremely upsetting. I could've grabbed a bite to eat and came back later. Never going back. They are ghetto and unprofessional anyway. Read Less

I've been coming here for almost a year and I love the friendly staff and creative work Sophia does. Sophia is a nail queen! She has a keen eye for detail and she makes it look effortless.  Pedicures are cheap and well worth it as well. Wonderful family owned business. My only complaint is that they don't schedule appts. It's on a first come first serve basis so the wait could be 30-60min at times. Read Less

Well what can I say. I rarely go to get my nails done because I dread the wait. Upon my arrival I asked for manicure and pedicure. I asked for the deluxe pedicure. Luckily I was seated right away.  The guy who helped me was good he helped before two years ago. After I was done with my feet I literally waited 30 minutes and had to ask if they were going to do my manicure. (Almost forgot about me and another client) At that point other people had come in and they started their manicures before mine. I was very disappointed that they didn't do me right away after my pedicure. I waited another 10 minutes to get nails done and decided it was time for me to go. I'm just very disappointed on the time and attention. They did well two years ago when I went. Read Less

I just cAlled for 8 ppl to get a mani pedi, it's 2o'clock on a saturday, and they said they are closed for the day. He told me that a child's mani and pedi would be 29 this place,is,so,unsure of what they are charging. Read Less

Been coming here for almost 3 years. I've always been very happy with the service and quality of work. One time I even forgot my debit card and my cell was dead, so they let me use their phone to call my husband and were very patient as we waited the 10 or so minutes it took for him to get there with cash. They have always accommodated me, even if it meant saying they could not take me due to not having any available appointments that day. The prices are reasonable, the staff has always been friendly. Today, however, I witnessed an interaction between a customer and a worker that could have been easily diffused had the worker been properly trained on customer service. From what I saw, the client had been waiting for over an hour (according to her), and then she asked the worker how much longer until her turn. He replied that he wasn't going to skip his lunch for her, and she would have to wait because he was hungry, so it would be another 15-20 min. She said that was all she needed to know (a little loudly). He then told her he didn't need her bad attitude and he wasn't going to work on her nails, and she'd have to wait for another technician to become available. The client replied that she would wait, then the technicians spoke to each other in their native language,  and the one guy who speaks English very well said that neither of the technicians wanted to work on her, so she would have to leave. She did so, quietly, but pretty ticked off. Watching the whole scene unfold was a little unnerving for me because I could sympathize with both sides. But, as the place of business, the staff should have stepped up, and really tried a little harder to diffuse the situation and preserve the relationship with not only that customer, but to the rest of us who had to watch the whole uncomfortable scene. But I will continue to come here Read Less

Love this place, it's the only place I'll go to when I want to get my nails done. Everyone is friendly from the staff and even the customers who come in. Prices are affordable and the work is stellar. They do get busy, I went in today and there were only a few customers inside and they were finishing up. While I was getting started with my set, about 5-6 people walked in. So plan accordingly if you're in a rush. Read Less

I don't recommend this nail salon. I wanted to try it because I live within walking distance from it. However, I will not be going back. After I waited an hour to be helped, my nails were done within only 30 minutes. They did not even have me wash my hands like all other nail places do. It felt like a rushed job. After 3 days, 2 nails popped off. My last set from a different salon lasted the whole 2 weeks. I tried going to get my nails repaired THREE different times, each time the wait was going to be over an hour which I did not have time to wait. The girl who did my nails didn't even acknowledge me each time I went in, even though I tipped her 15 percent. I regret tipping her because I have gone 5 days now with missing nails. She could have easily fixed me within 5 minutes but instead refused to even acknowledge me. Horrible customer service. Read Less

I have been here twice. Pedicures are always good and quick and manicures last a really long time without chipping. Sophia is really great at art and I love what she did with my nails. The staff is very friendly and helpful and very accommodating I went in at 5:30 on a Sunday night (they close at 6 pm) and they still did my spa pedicure and manicure. I will definitely be a regular here from now on. Read Less

Worst spot ever. I went in as a walk in I needed nails done because I was leaving to Las Vegas (I should just tried a spot in Las Vegas) I walk in and they start speaking in their language and ask what I need done, I let them know I want a full set. They ask me to sit in a chair and get up. 5 min go by and another worker goes to the back. I watched her and saw they were eating. Red flag I should have left. The gentleman started on my nails and didn't listen to what I wanted done just kept offering me to get art and other services to charge me more. I left disappointed. Will not recommend this place or ever go again. Read Less

First time here and I don't think I'll be returning. I wanted a gel manicure so I came here based on the reviews but it was not worth the money. + quick service+ large variety of colors- not very clean- nail tech was too rushed - drilled gel off fingers making my nails thin - did not put a thick layer of top coat on the glitter finger so it's bumpy and scratchy - charged $5 extra for two glitter fingers Read Less

As some other reviewers mentioned... I came in because of the good reviews on Yelp. I was really hoping to find my new go to spot being my old place never has any openings...First off, it is walk-ins only so you just have to throw the dice on whether or not you will have to wait. They do have many nail technicians though.Secondly... it was so loud! The technicians who weren't working were just lounging in the pedicure chairs speaking obnoxiously loud. Third, I never saw one person cleaning. :( It is not the cleanest place. They have those containers with the blue coloring for disinfecting but they were all empty and no one put their tools in there!Last... Manicure was mediocre at best. No oil on cuticles at the end and a smidge of lotion which he spent 15 seconds rubbing in. After my tech was finished I also noticed the polish was pretty sloppy and actually more expensive than I expected.It wasn't the worst I've had but definitely not worth $25 which is the reason for my 3 stars.Overall I was disappointed. The women who work here have beautiful work on their nails. I wish they could have done that good for me. :( Read Less

My friend wanted to take me here because she likes their work and prices.We pulled up on a Tuesday.Their neon NAILS sign was on. Their door was wide open.Two guys were inside, playing cards?But they are not open on Tuesdays. Great . . Read Less