A mani/pedi is $35 so my mother and I went in expecting to get what we pay for. And I suppose that is what we got. We had called and made reservations ahead of time, yet when we went in, there was one... Read More
A mani/pedi is $35 so my mother and I went in expecting to get what we pay for. And I suppose that is what we got. We had called and made reservations ahead of time, yet when we went in, there was one manicurist and her husband. She was busy doing the nails of another patron, so the husband led both of us over to the pedicure chairs, then, after a soak, started working on my feet whileMy mother was left unattended. After about 45 minutes (of soaking and having my feet worked on), she leaned to me to let me know how long she had been sitting there, left to soak. She has a back injury and sitting for long periods can be challenging for her. Seeing her obvious discomfort, the man jumped up and got her massage chair working which made her feel much more comfortable. After the woman got done finishing the nails of the other patron, she rushed over and started doing my toenails. Then it seemed like they had both forgotten we were scheduled for manicures and rushed me over to a nail station. My toes looked great, but she had me walk across the room barefoot and there were acrylic nails on the floor under her work station. I had chosen a glitter polish and midway through my manicure, another costumer walked in. At that point, she seemed very rushed. She applied the polish unevenly and then pointed me to another station where there was a working fan and rushed over to do my mothers toes. Another customer walked in, stating she had a reservation for eyebrows and the woman seemed even more rushed. I think she was the only listened manicurist. Due to my uneven polish (extra polish at the tips of my nails), 2 nails got messed up while I was waiting for my mother. But before I could ask the woman to touch them up, she rushed off to help the woman with the reservation. Also to note- she gave my mother flip-flops when she was moved to the manicure station and she had her wash her hands after her hands were motioned up and he nails worked on, neither of wish were done for me. Upon leaving, the man checked us out at gave us the total of $80. The price they gave us before hand was $35/each for a total of $70 and if they had done extra for us, they never mentioned an additional cost. I think maybe the man gave us the wrong price? I gave him $80 (since that was what I was going to leave with rip anyway) and at that point we were in a hurry to leave since we had been there at that point for 2 hours. My mother's clear manicure started chipping and peeling off in sheets by the time she went to bed. I dont understand why they seemed so underprepared when 3 of the 5 people who were in the shop hat day had reservations. I think she was the only one who could do nails, but I think maybe the woman who was there when we got there was a walk-in, and maybe that is why there was only one person available for our pedicures, and with that just the soaking and buffing, when we got there. I also have some concerns about the cleanliness of the store and the tools. I know, I know, you get what you pay for but I also feel like we will be exploring the other nail shops in the area for mani/pedis in the future. Read Less