Requested a pedi, and it was completed satisfactorily. Place is clean, she was kind, if course up to the point where the menu is shown to you and only the deluxe is chosen. I previously had acrylic nails done at another place and requested, at the time this appt. was made for them to be removed. The pedi was 32 and to remove my nails was TWENTY FIVE! The manicurists said its a mani. The mani as she called it was no color, buffed nails, left all uneven, no top coat. ONLY REMOVED MY NAILS. I could've argued it, i'll take my mistake and displeasure. 25$ to remove acrylic (10 minutes). Ugh :/ Read Less

I was on my way to Costco the day before Easter Sunday and realized I hadn't gotten my nails done. I saw this nail salon before, as I pass it every time I come to Costco. So I decided to give it a try.I was greeted by a man who told me 10 to 15 mins before someone could take me. So naturally I expected this was a terrible guess. Most nail salons tell you 10 to 15 then before you know it they're closing but you swear it was just noon. Guess what guys, I was wrong they really did take me back to a chair with in the time frame. EXPECTATION SET AND MET! He provided me a water and turned the chair on, the massage chair itself was pretty standard. The pedicure: amazing, Kathy did a wonderful job, she did upsell me because it had been a while since I had my nails done so I figured it was worth it. The price is a little steep considering most places pedicure standard is lotion, hot oil, scrub and polish. Their standard is cut trim and polish. So I splurged and went to the 30$ one. Again my pedicure was awesome she got my ingrowns out. Did wonders on my cuticles and her massage was awesome. The manicure: I typically do not get polish, just a buff. I'm a stickler about my cuticles which Snow missed a lot of, she is sweet and kind but seemed bothered that I asked her to go back and fix them. I prefer my nails to be filed rather than cut, I asked for round she did a square round. Again I asked her to file them round she said she did, so we had a discussion what round meant to me and what round meant to her. She fixed them, in the middle of fixing the square round issue she brings up her tip. I get it just like serving, tip is where the majority of their money comes from. Now, I am not a shy tipper. I will tip you. However being asked about your tip while you're fixing my nails just doesn't seem appropriate. Now we are having a conversation about the tip, I said I have card, she said she prefers cash, again I totally get it. However I do find this unprofessional. To top it off, as I walk up to the counter to pay she tells the gentleman in front, NO CASH TIP, now I get it, I'm sorry I didn't have cash I was planning on tipping you on my card which I know doesn't get to you right away. But again just simply unprofessional. They do have a sign that says prefer cash tip, they even have an ATM which is great if I would have brought my ATM. Over all I paid 55 bucks for a mani and a pedi. No gel. No flowers. No real extras. I won't be coming back here, I'll stick to my normal spot next time. Read Less

Excellent service they accommodated me as a walk-in with almost no wait time. Did the gel manicure and deluxe pedicure and was blown away with their attentiveness... my heels are extremely calloused and by the end, they are nice and soft! Love the hot wax treatment. Quality and attention to detail-- so glad I found this spot. Will definitely be back. Read Less