I stopped into this nail salon on a whim after getting engaged on a wonderful trip to Carmel. The engagement was a total surprise and I needed a quick gel manicure for my unsightly, chipped nails. I t... Read More
I stopped into this nail salon on a whim after getting engaged on a wonderful trip to Carmel. The engagement was a total surprise and I needed a quick gel manicure for my unsightly, chipped nails. I thought nothing could bring me down from cloud nine, but WHOA, this incredibly rude staff came very close. My manicuist huffed and puffed the whole way through my simple manicure (and I'm not picky by any means). Between labored sighs, she took phone calls and continued to do my nails with the phone on her shoulder. At this point, I realized this wasn't going to be a pleasant experience, but at least I would leave with a manicure fit for my new engagement ring.But then I pulled out my Visa to pay for my rushed, unpleasant manicure and you may have thought I'd committed a crime. The manicurist scowled at me with disdain and ordered me to, "call my husband and tell him to bring me money." Ok, there was probably a 'cash only' sign that I hadn't seen on my way in. If I'd seen it, I would've used an ATM before sitting down. However, I live in a major metropolitan city where credit cards are the norm. If your nail salon wants to avoid paying taxes and card processing fees, that doesn't entitle you to be rude to your customers. As if being scolded like a child weren't already embarrassing enough, when I asked where the closest ATM was located, my manicurist simply pointed her finger up the hill. She then told me, in front of the entire nail salon, to write all of my information on a piece of paper, as if I would attempt to skip out on paying for a $30 manicure. Needless to say, I found the ATM (up the hill) and met up with my fiance. After telling him how terribly they treated me, he went in to pay them so I wouldn't have to deal with them again. Never one to care what people think, he had a little fun with them and tried to pay with his card again before presenting them with cash. I did notice they treat their regulars well, but if you're a tourist...find somewhere else if you expect to be treated kindly! Read Less