I really liked the lady who did my manicure. Very professional and it was obvious she was knowledgeable. Even told me how to take better care of my nails so they will grow. Sweet lady.Unfortunately, t... Read More
I really liked the lady who did my manicure. Very professional and it was obvious she was knowledgeable. Even told me how to take better care of my nails so they will grow. Sweet lady.Unfortunately, the nail salon, while looks nice, could use some improvements to get repeat business. First, you have to squeeze behind the nail table (I'm not a big person, but it's still a tight fit). Usually, you sit on the outside with your back to the room, but in this place the technicians sit that way - back to the door facing the wall. Not sure why, it's awkward. Also, you are seated on a hard bench - not a chair. Not comfortable. The pillows are nice, but the bench is still hard. My advice? Get some chairs and put the customers on the outside of the nail table, not squeezed between the table and the wall. Also, it was deadly quiet in there - no music or other ambience. Finally, one of the girls working there played some music - from her iPhone. I think it's connected to bluetooth speakers. That's nice, but when her phone rang she had to shut off the music to take the call. My advice? Get an iPad or iPod dedicated to just play soft music in the salon for a better experience. I only went for a manicure, but I noticed the pedicure chairs. They look nice - like decorative side chairs in a nice living room, but they do not recline and they seem like they would be awkward to sit in and try and have your pedicure done. I'm short and I'd imagine I'd have to sit at the edge of the seat or seated forward at least since the chairs are not adjustable. Lastly, it was very cold in the spa. The heat seemed to be on, but the owner opened the door on a cold day - not sure why, but I had to keep my coat on and the ladies working there were all bundled up too. Oh, one more thing. When you give a nail client a bowl of water to soak their hand in make it at least warm. It was freezing cold. Again, not sure why. I've never had that happen at a nail spa before. I want to like the place, but there needs to be some changes before I'd go back. Read Less