5 Stars because I think the ladies are the sweetest and their salon is beautiful. Great selection of colors and the place is spotless and they are very clean with their tools. They even offer you a be... Read More
5 Stars because I think the ladies are the sweetest and their salon is beautiful. Great selection of colors and the place is spotless and they are very clean with their tools. They even offer you a beverage on the house, so cute. Mimosa. Water. I forgot the other one, maybe a soda.2 Stars because I believe from my first experience with this Salon and observing their work while getting mine done, they may be better and skilled at regular Gel Manicures and pedicures. I normally get acrylic sets and pretty designs, which brings me to why I am upset and will not return for my nails, maybe a pedicure once in a while.First let me say I have been getting my nails done for 15 years now. Ive had worse experiences but this is my first in LA. I am trying to find my go-to salon, but i have yet to find it. Ive only been in LA for 3 months, new California resident originally from the East Coast. My nails usually last me four weeks before I have to go back and still fully intact with the most beautiful designs. It was hard to leave my nail tech! Wish I could have taken her with me.I asked for an acrylic fill stiletto shaped with a gray and pink glitter ombre design, showed a picture to the nail tech. I am absolutely sensitive and I get hurt easily when techs are not gentle with their tools. She was super sweet and light handed and did not hurt me at all. When all was said and done tho .. the technique of her design did not go very well ... it was an amateur paint job and sloppy with the fill. I let it go though and decided I will just wait until I come back to do something less difficult and maybe just an OFF day for her.2 days later, my polish starts to chip in all different places, and they were so thin that they were falling apart. I called in to have them fixed on the 4th day, they told me to come in no problem. They asked if I wanted to change the polish, i decided to do so since i didnt really like the original, $16 for the fix n polish change. I was with a different nail tech, not an issue because I wanted to see her skills.I explained what was wrong, showed her which nails needed to be really fixed to save them from breaking too far down my nail bed. As she starts taking off the polish .. i already flinch from the pain. I made her aware. .. i am very sensitive please lower the machine speed and be more gentle. Didnt change the speed but she tried to be a little more gentle, she hurt me a few more times. Then when she starts applying more acrylic, I asked her to make it thicker. It cant be thin or else it will just continue to break. She didnt listen at all to my advice to make them thicker. I asked for more, she did a super thin layer, and just filed it right back off, so back to square one with super thin acrylic filled nails. I reach for anything, they start to bend and break. Annoying. So I asked her to polish my full nail instead, and do an ombre glitter from the top. Showed her a picture. Terrible outcome. I was just so frustrated I didn't even care anymore I just wanted to leave the salon.Next day, the same two nails I had an issue with, BROKE. Like I knew they would. I cut them all myself now and filed them to a short round square. Ill be looking for my next salon to start all over again.I have nothing against this salon, but they are not too skilled yet. They need more time to learn, especially with acrylic and Im going to assume even UV Gel. If you cant do a good job with acrylic, UV is even more difficult.Stick with them for a normal gel manicure and pedicure. That seems to be where they are great at, which is just not for me. Too bad, because I loved everything else about their place and definitely wanted to become a regular. I chose to try them out because of such great reviews. Read Less